How to assign an IP address and access your device

Get started

To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support

  • With AXIS IP Utility you can:
  • search the network for devices

  • change static IP addresses

  • With AXIS Device Manager you can:
  • search the network for devices

  • assign IP addresses

  • set passwords

  • see connection status

  • perform operations on multiple devices at once

  • manage firmware upgrades

  • configure device parameters

Do you want information about other methods? See Alternative methods.

Browser support

AXIS OS 7.10 and higher
Video products with firmware 7.10 or higher include the new web interface, which comes with an overall improved and simplified graphical user interface and focuses on camera installation, configuration, and troubleshooting. The web interface is tested and optimized for Chrome™ and Firefox® browsers. It is platform-independent and works with Windows® (versions 7 through 10) as well as Linux® and OS X®. If you use other browsers, you could experience limitations in functionality and support. You can find more information about the latest firmware of your Axis product here.

ChromeTM

Firefox®

EdgeTM

Safari®

Windows®

recommended

recommended

macOS®

recommended

recommended

Linux®

recommended

recommended

Other operating systems

✓*

*Supported in iOS and iPadOS

  • Highlights
  • Recommended browser: Latest ChromeTM and Firefox®

  • Supported browser: Latest ChromeTM, Firefox®, EdgeTM and Safari®

  • Platform-independent with latest Linux, OS X and Windows 7 through Windows 10

  • Support for tablet and mobile devices

  • 12 pre-installed languages and automatic language detection

  • Known limitations
  • EdgeTM: 1-second video delay when streaming H.264

  • Safari®, ChromeTM, Firefox®: No support for H.264 video streaming in Apple mobile (iOS) devices

  • Audio: No support for sending audio to the camera through the browser (i.e. through a computer microphone)

  • Video: Some browser plugins are known to cause problems with live streaming. Try uninstalling plugins if the video does not play as it should.

  • Video: H.265 video streaming is currently not supported in any browser

Video streaming
AXIS Media Control is no longer required for video streaming H.264 or RTSP. Displaying H.264 and RTSP video streams in the web interface (e.g. live view or when setting up analytics) requires that the browser can connect over WebSockets. Support for RTSP video streams over WebSockets requires an updated browser and that the network and proxy settings are configured to allow WebSockets.

The viewing experience depends on the performance of the computer, the browser, and its encoding capabilities. If a video stream is lagging, the web interface either notifies the user or restarts the video stream automatically in case it lags a lot. If the user experiences continuous lagging, they should adapt to the computer’s performance by lowering the resolution of the video stream stepwise. When viewing video streams in higher resolutions than 1080 pixels, they should use a computer with a powerful CPU and graphics card.*

*Tested and verified with the following configuration: Google Chrome™ (latest version) on Windows® 10 or Linux, Intel® Core™ i7-4770 Processor 3.40 Ghz with NVIDIA® GeForce® GTX™ 950 or Intel™ HD Graphics 4600.

AXIS OS 6.5X or lower
Video products with firmware 6.5X or lower are tested and optimized for the latest version of Internet Explorer, Windows, and AXIS Media Control (AMC). Although you can use other browsers, versions and operating systems, you might experience limitations in functionality and support. You can find more information about the latest firmware of your Axis product here.

  • Highlights
  • Recommended browser: Internet Explorer® with AXIS Media Control

  • Recommended for Windows operating system

  • Known limitations
  • QuickTime® player introduces a 3-second video delay when streaming

  • Java applet-based clients only support one-way audio, and the audio quality, as well as the frame rate, might be reduced

  • When using video products with AXIS OS 5.50 or lower and IE10, compatibility mode is recommended

Video streaming
AXIS Media Control and Internet Explorer® is required for video streaming H.264 over HTTP/RTSP/RTP. MJPEG video streaming is supported by ChromeTM, Firefox® and Safari®.

About default IP addresses

Axis devices are designed to be used on an Ethernet network. To access the device’s webpage you need an IP address. Most networks have a DHCP server that automatically assigns IP addresses to connected devices.

If your network does not have a DHCP server the default IP address is 192.168.0.90.

AXIS IP Utility

Note

The computer running AXIS IP Utility must be on the same network segment (physical subnet) as the Axis device.

Access your device on the network

  1. Connect power and network to the Axis device.

  2. Start AXIS IP Utility. All available devices on the network show up in the list automatically.

  3. To access the device from a browser, double-click the name in the list.

Change the IP address of a device

  1. Start AXIS IP Utility. All available devices on the network show up in the list automatically.

  2. Right-click the device in the list and select Assign new IP address to selected device.

  3. Enter an available IP address and click Assign.

  4. To access the device from a browser, double-click the name in the list.

AXIS Device Manager

Access your device on the network

  1. Connect power and network to the Axis device.

  2. Start AXIS Device Manager.

  3. To connect to a server, go to Main menu > Servers > New connection:

    • If the server is on the network, select Remote server and select a server from the drop-down list or enter the IP address or DNS address in the Remote server field.

    • If the server is running locally on the computer, select This computer.

  4. To log in as the current Windows user, click Log in.

    If you clear Log on as current user you need to enter a username and password in the next step.

  5. Add devices:

    • AXIS Device Manager automatically searches for Axis devices on the network and adds them to the list of devices.

    • To manually add devices, go to Device manager > Manage devices and click Add devices. Select which devices you want to add from the list, click Next, and then click Finish.

    • To add devices from an IP range, go to Device manager > Manage devices and click Add devices from IP range.

    • To add a device from a specific IP address, go to Device manager > Manage devices and click Add device from address.

  6. To access the device from an external browser, click the address link in the list.

Change the IP addresses of multiple devices

To speed up the process of assigning IP addresses, AXIS Device Manager suggests IP addresses from a specified range.

  1. In AXIS Device Manager, go to Device manager > Manage devices.

  2. Select the devices you want to configure and then click Assign IP address to selected devices.

  3. If the Device maintenance dialog pops up, click Yes.

  4. Select Assign the following IP address range.

  5. To change the suggested IP address range, enter the IP address range in the IP range text field.

  6. Click Next.

  7. To change any of the IP addresses, select a device and click Edit IP.

  8. Click Finish.

Change the IP address of a device

  1. Select the device you want to configure and then click Assign IP address to selected devices.

  2. Select Assign the following IP address.

  3. Enter the IP address, subnet mask, and default router.

  4. Click OK.

Alternative methods

Assign or discover IP addresses

  • In Windows®
  • UPnP

    UPnP automatically detects Axis devices and adds them to Network or My Network Places.

  • All operating systems
  • DHCP server

    To view the admin pages for the network DHCP server, see the server’s user documentation.

  • Hosted video services

    To connect to a hosted video service, see the service provider’s user documentation. To get more information and help with finding a local service provider, go to axis.com/hosting

Access the video stream

  • You can access the video stream and still images from the Axis device in different ways.
  • Important

    For these commands to work, the device must have a root account.

  • Still JPEG images in a browser: enter the path http://<ip-address>/axis-cgi/jpg/image.cgi

  • RTSP streaming through most media players (for example VLC): enter the path rtsp://<ip-address>/axis-media/media.amp

  • ONVIF streaming (for devices with an ONVIF user configured): enter the path rtsp://<ip-address>/onvif-media/media.amp

You can find more ways to access the video stream in VAPIX® Library.

Improve your device's security

Secure passwords

Important

Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password.

The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.

To protect your data we strongly recommend that you:

  • Use a password with at least 8 characters, preferably created by a password generator.

  • Don’t expose the password.

  • Change the password at a recurring interval, at least once a year.

Set a new password for the root account

Important

The default administrator username is root. If the password for root is lost, reset the device to factory default settings. See Reset to factory default settings

Support tip: Password security confirmation check
  1. Type a password. Follow the instructions about secure passwords. See Secure passwords.

  2. Retype the password to confirm the spelling.

  3. Click Create login. The password has now been configured.

About user accounts

The default root account has full privileges and should be reserved for administrative tasks. Always create a user account with limited privileges for daily use. This reduces the exposure of the administrative account.

Further information