AXIS Body Worn Live

AXIS Body Worn Live is a cloud service that lets body worn camera users stream live video to our AXIS Body Worn Live web application as long as they have a wireless network connection. AXIS Body Worn Live requires that the body worn system is connected to an organization folder in Identity and Access Management.

To get started with AXIS Body Worn Live:

1. Create a My Axis account

2. Create an organization with folders

3. Create a system administrator

4. Connect your body worn system to the organization folder

5. Activate the AXIS Body Worn Live license

6. Enable end-to-end encryption

7. Invite additional users

8. Enable live streaming

9. Add wireless networks

10. Synchronize time

A My Axis account gives you an Axis identity and access to our cloud-based systems and services, such as AXIS Body Worn Live. You can skip this step if you already have a My Axis account and use the EU servers.

1. Go to My Axis - Create Account.

2. • Go to Create Account if you’re located in the EU.

   • Go to Create Account if you’re located in the US.

3. Enter your information and click CREATE ACCOUNT.

In this step you’ll create an organization, containing a folder. Typically, a folder represents a location of a body worn system within an organization. When you do this you become the organization owner by default. See About Organizations, folders and user roles for more information.

1. Go to Identity and Access Management.

2. • Go to Identity and Access Management if you’re located in the EU

   • Go to Identity and Access Management if you’re located in the US

3. Click SIGN IN and sign in using your My Axis account credentials.

4. Click Create organization.

5. Enter a name for the organization.

6. Click CREATE ORGANIZATION.

7. Select the organization you just created.

8. Click CONTINUE.

9. Go to Folders.

10. Click ADD FOLDER.

11. Enter a name for the new folder.

12. Click CREATE FOLDER.

When you create an organization there’s a default folder, which you can delete if you want. To delete the folder, select it and click REMOVE FOLDER.

The organization is a virtual representation of your Axis system installations, and it’s at the center of your body worn cloud services.

• It connects your body worn systems to the users of the AXIS Body Worn Live cloud service.

• You can structure it into folders and sub-folders. Typically, a folder represents a physical site or location, of a body worn system within an organization.

• You can assign user roles, such as Body worn admin and Body worn viewer, to AXIS Body Worn Live users on both organizations and folders. Folders and sub-folders inherit roles from its parent.

• It connects the body worn systems to your AXIS Body Worn Live licenses.

• You can invite AXIS Body Worn Live users to the organization. See Invite additional users.

To create an organization, you need a My Axis account.

This shows you how to give yourself the Body worn admin role for a folder. Typically, a folder represents a location of a body worn system within an organization. To do this, you must be the organization owner. See About user roles for more information.

1. Go to Identity and Access Management.

2. • Go to Identity and Access Management if you’re located in the EU

   • Go to Identity and Access Management if you’re located in the US

3. Click SIGN IN and sign in using your My Axis credentials.

4. Select the organization containing the folder that represents your body worn system.

5. Click CONTINUE.

6. Go to Folders.

7. Select the folder representing the location of your body worn system.

8. Click ADD ACCESS.

9. Under Users, select yourself.

10. Under Roles, select Body worn admin.

11. Note

    • If you as the system administrator also want to be able to view video, select both Body worn admin, and Body worn viewer.
    • You must be a Body worn admin for the organization to start an AXIS Body Worn Live trial.

12. Click ADD.

1. Open AXIS Body Worn Manager.

2. Go to Cloud.

3. If you haven’t already, select your Region.

4. Note

   The region is the geographical location where your data is stored. You can only change the region by resetting the body worn system.

5. Click Connect.

6. Click Connect to confirm.

7. Click Connect to organization.

8. Click the link Connect to organization. The guide that helps you connect to an organization opens on a new browser tab.

9. If you haven’t already, create a My Axis account, and then click Next.

10. If you haven’t already, create an organization, and then click Next.

11. Select your organization and click Next.

12. Select the folder that represents the location of your body worn system, and click Next. This creates a sub-folder named after your body worn system in this folder.

13. Go to AXIS Body Worn Manager and copy the authorization code.

14. Go back to the authorization step and paste the code.

15. Click Finish.

See About licenses to learn more.

1. Go to AXIS Body Worn Live and sign in using your My Axis account credentials.

2. Click Start trial. See AXIS License Manager User manual for more information.

The number of cameras assigned to users with a live streaming enabled camera profile during a 24-hour period determines the number of AXIS Body Worn Live licenses you need.

The license model is the same whether you use fixed- or self-assign camera assignment.

We recommend dedicating a camera profile for live streaming to minimize the number of licenses used.

As an organization owner, you can invite other users to your organization. You must do this to be able to assign roles, such as admins or viewers, to the AXIS Body Worn Live users. See About user roles for more information.

1. Go to Identity and Access Management.

2. • Go to Identity and Access Management if you’re located in the EU

   • Go to Identity and Access Management if you’re located in the US

3. Click SIGN IN and sign in using your My Axis account credentials.

4. Select the organization containing the folder that represents your body worn system.

5. Click CONTINUE.

6. Click INVITE USER.

7. Enter the email address for the person you want to invite. This is the email that the person uses for their My Axis account.

8. Click SEND INVITE. The user is added in the list of invitees, and receives an invitation by email.

The invitation is valid for seven days. When the user accepts the invitation, see Accept invitation, you can assign the different AXIS Body Worn Live roles to the user, see Assign user roles.

To accept an invitation to an organization:

1. Open the invitation email.

2. Click the link in the email. This takes you to Identity and Access Management.

3. Click SIGN IN and sign in using your My Axis account credentials.

4. Click ACCEPT ALL INVITES.

This shows you how to assign user roles for the AXIS Body Worn Live users. To do this, you must be the organization owner.

1. Go to Identity and Access Management.

2. • Go to Identity and Access Management if you’re located in the EU

   • Go to Identity and Access Management if you’re located in the US

3. Click SIGN IN and sign in using your My Axis credentials.

4. Select the organization containing the folder that represents your body worn system.

5. Click CONTINUE.

6. Go to Folders.

7. Select the folder that represents your body worn system.

8. Click ADD ACCESS.

9. Under Users, select the users you want to assign the role to. You can select multiple users.

10. Under Roles, select Body worn admin or Body worn viewer, or both.

11. Click ADD.

All AXIS Body Worn Live users must have a My Axis account. The users in AXIS Body Worn Live are managed in the organization and are separate from the camera users in AXIS Body Worn Manager. You need the following roles in your organization for AXIS Body Worn Live:

• The Body worn admin sets up AXIS Body Worn Live and, manages other users and settings. This role is defined during the initial setup. The user with the Body worn admin role can’t view video in AXIS Body Worn Live.

• The Body worn viewer responds to, and view incoming live streams from body worn cameras. The Body worn admin creates this role through invitation.

You can assign more than one role for each user.

See About end-to-end encryption to learn more.

1. Go to AXIS Body Worn Live and sign in using your My Axis account credentials.

2. Go to Settings.

3. Click Generate keys.

4. Click Copy public key.

5. In AXIS Body Worn Manager, go to Cloud.

6. On the AXIS Body Worn Live card, under Public key, click Add.

7. Enter a name for the public key.

8. Paste the copied public key.

The public key has a public key thumbprint, which you can use to verify the end-to-end-encryption. You can find the public key thumbprint in both AXIS Body Worn Manager and in AXIS Body Worn Live. To verify the end-to-end encryption, compare these two thumbprints and make sure they’re the same.

In AXIS Body Worn Manager, the public key thumbprint is located in the list of public keys on the Cloud page under AXIS Body Worn Live.

In AXIS Body Worn Live, the public key thumbprint is located on the Settings page under End-to-end encryption.

End-to-end encryption ensures that only the intended recipients can access the streamed video. A public key in each body worn camera and a private key in each browser using AXIS Body Worn Live enable this secure communication.

We recommend dedicating a camera profile for live streaming to minimize the number of licenses used. See About licenses

1. Open AXIS Body Worn Manager.

2. Go to Camera profiles.

3. Select the camera profile you want to enable live streaming for.

4. Under AXIS Body Worn Live, turn on Streaming.

The body worn camera must be connected to a wireless network to stream video. The body worn camera uses wireless networks assigned to the camera user. You can assign the wireless network to the camera user in three different ways:

Option 1: Assign wireless network through camera profile in AXIS Body Worn Manager –

You can add one or more wireless networks in AXIS Body Worn Manager and assign them to different camera profiles. You can consider these wireless networks system global within the body worn system, since you can manage them in one place, and they can be assigned to many camera users through camera profiles. See Assign wireless network through camera profile in AXIS Body Worn Manager.

Option 2: Assign wireless network directly to the camera user in AXIS Body Worn Manager –

You can assign a wireless network directly to a camera user in AXIS Body Worn Manager. You can consider these wireless networks local in the body worn system, since you manage them separately for each camera user. A wireless network assigned like this overrides any network assigned through the camera profile. See Assign wireless network directly to the camera user in AXIS Body Worn Manager.

Option 3: Assign wireless network directly to the camera user in AXIS Body Worn Assistant –

You can assign a wireless network directly to a camera user in AXIS Body Worn Assistant. You can consider these wireless networks local in the body worn system, since you manage them separately for each camera user. One advantage of using this method is that you can let camera users add wireless networks on their own. This is especially useful if you have many camera users, and want to use many individual wireless networks. When you add a wireless network this way it overrides and networks added in the camera profile, or directly to the user in AXIS Body Worn Manager. See Assign wireless network directly to the camera user in AXIS Body Worn Assistant.

1. Open AXIS Body Worn Manager.

2. Go to Cloud > AXIS Body Worn Live .

3. Under Wireless networks, click Add.

4. Enter the Name (SSID) and Password for the wireless network.

5. Click Add.

6. Go to Camera profiles.

7. Select the camera profile you want to assign the wireless network to.

8. Expand the AXIS Body Worn Live panel.

9. Select a wireless network to assign it to the camera profile.

10. Go to Users and select the camera user you want to assign the wireless network to.

11. Select the camera profile that has the appropriate wireless network.

1. Open AXIS Body Worn Manager.

2. Go to Users and select the user you want to add a wireless network to.

3. Click .

4. Enter the Name (SSID) andPassword for the wireless network.

5. Click Add.

1. Open AXIS Body Worn Assistant.

2. Go to Camera.

3. Tap the pen icon .

4. Enter the wireless network name and password, and tap OK.

1. Go to AXIS Body Worn Live.

2. Sign in using your My Axis account credentials.

To start a live stream:

1. Double press the Function button (5) on the body worn camera.

2. The Recording status LED (2) turns red, and the Wireless connectivity status LED (7) starts pulsing amber to indicate that the camera is trying to establish a connection with AXIS Body Worn Live.

3. The Wireless connectivity status LED (7) turns green when the camera has a connection and the video stream is live.

4. The camera vibrates when the SOC operator acknowledges the stream, see View and acknowledge a live stream.

5. Important

   This notification means that the SOC operator has opened and acknowledged the live stream. It does not guarantee that the operator is watching.

To stop a live stream, press and hold the Front button (7) for 5 seconds. This also stops the recording.

When a camera user starts a live stream, their body worn user name appears under Active streams. To view a live stream:

1. Go to streams .

2. Under Active streams, click the body worn user’s name.

3. To let the camera user know that you have opened the live stream, click . The camera vibrates to notify the camera user.

AXIS Body Worn Live saves all streams for 24 hours. To view recent streams:

1. Go to streams .

2. Under Recent streams, click the body worn user whose video you want to view.

3. Click the stream you want to view.

To move a body worn system from one organization folder to another, you must first disconnect the system from the current folder and then connect it to the other one.

1. Open AXIS Body Worn Manager for the system you want to disconnect or move.

2. Open the context menu in the top bar and click About.

3. Take note of the System ID.

4. Go to AXIS Body Worn Live and sign in using your My Axis account credentials.

5. Go to settings.

6. Under Connected systems, identify the system you want to move using the system ID, and Click Disconnect.

7. Connect the body worn system to another organization folder, see Connect your body worn system to the organization folder.