AXIS Body Worn Live - User manual

With AXIS Body Worn Live, body worn camera users can stream live video over Wi-Fi® or mobile networks. Operators can view the live video, and let the camera users know that they are watching it. In a map view, operators can also view the location of cameras that are currently streaming live video.

To get started with AXIS Body Worn Live:

1. Turn on cloud extensions in your body worn system

2. Create a My Axis account

3. Connect your body worn system to AXIS Body Worn Live

4. Enable end-to-end encryption

5. Enable live streaming

6. Enable location

7. Add Wi-Fi networks

8. Synchronize time

1. Open AXIS Body Worn Manager.

2. Go to Cloud.

3. Select a Region.

4. Note

   • The region is the geographical location where your metadata is stored. For more information about metadata, see Evidence data and metadata.
   • You can only change the region by resetting the body worn system.

5. Click Connect.

6. Click Connect to confirm.

For a list of hostnames that the body worn system must have access to, see Hostnames.

A My Axis account gives access to My Systems, where you find our cloud-based systems and services, such as AXIS Body Worn Live. You can skip this step if you already have a My Axis account.

1. Go to My Axis – Create Account.

2. Enter your information and click CREATE ACCOUNT.

1. In AXIS Body Worn Manager, go to .

2. Click Start AXIS Body Worn Live setup.

3. Accept the end user license agreement.

4. Click the link Start AXIS Body Worn Live setup.

5. Log in to your My Axis account.

6. Click to create a new organization, containing one folder. You will become the organization owner for the whole organization. You will also get the admin role. See Organizations and User roles.

7. Go to AXIS Body Worn Manager and copy the authorization code.

8. Go back to the authorization step and paste the code.

9. If you want to specify in which country to store evidence data, click Advanced settings and select an option from the list.

   If you don’t specify a country, all data is stored in the region defined in AXIS Body Worn Manager. For more information about evidence data, see Evidence data and metadata.

10. Click Finish.

    A 30-day trial license for AXIS Body Worn Live is automatically activated.

End-to-end encryption ensures secure communication between the body worn cameras and AXIS Body Worn Live. To learn more, see End-to-end encryption.

1. Go to AXIS Body Worn Live and sign in using your My Axis account credentials.

2. Go to Settings.

3. Click Generate keys.

4. If you want to reuse the private key to be able to view the video streams in another browser or on another computer, click Download.

   It’s optional to encrypt the keys.

5. Click Copy public key.

6. In AXIS Body Worn Manager, go to Settings > AXIS Body Worn Live.

7. Under Public key, click Add.

8. Type a name for the public key.

   We recommend that you give the key a name that helps you identify the computer and browser that uses the private key, for example “John’s Chrome browser”.

9. Paste the copied public key.

10. Dock all cameras that belong to the body worn system.

Instead of generating one key pair for each browser where you use AXIS Body Worn Live, you can reuse an already downloaded private key. By reusing the key, you only need to store one public key in AXIS Body Worn Manager.

1. Go to AXIS Body Worn Live and sign in using your My Axis account credentials.

2. Go to Settings.

3. Click Import keys.

4. Browse to the key and select it.

The public key has a public key thumbprint, which you can use to verify the end-to-end-encryption. You can find the public key thumbprint in both AXIS Body Worn Manager and in AXIS Body Worn Live. To verify the end-to-end encryption, compare these two thumbprints and make sure they’re the same.

In AXIS Body Worn Manager, you find the public key thumbprint in the list of public keys in Settings > AXIS Body Worn Live.

In AXIS Body Worn Live, you find the public key thumbprint in Settings > End-to-end encryption.

We recommend dedicating a camera profile for live streaming to minimize the number of licenses used. See Licenses

1. Open AXIS Body Worn Manager.

2. Go to .

3. Under AXIS Body Worn Live, turn on Streaming.

It’s possible to view the geographical position of cameras that are currently streaming live video. To be able to view their position, you must enable location.

1. Open AXIS Body Worn Manager.

2. Go to .

3. Select the camera profile that you enabled live streaming for.

4. For each camera model, turn on Location.

The body worn camera must be connected to a Wi-Fi or mobile network to stream video. For Wi-Fi networks, the body worn camera uses networks assigned to the camera user. You can assign a Wi-Fi network to the camera user either through camera profiles or directly to the camera user.

Option 1: Assign Wi-Fi network through camera profile –

You can add one or more Wi-Fi networks in AXIS Body Worn Manager and assign them to different camera profiles. For instructions, see Assign Wi-Fi network through camera profile in AXIS Body Worn Manager.

Option 2: Assign Wi-Fi network directly to the camera user –

You can assign a Wi-Fi network directly to a camera user, either in AXIS Body Worn Manager or in AXIS Body Worn Assistant. In AXIS Body Worn Assistant, the camera users can add Wi-Fi networks on their own. This is especially useful if you have many camera users, and want to use many individual Wi-Fi networks. When you assign a Wi-Fi network directly to the user in AXIS Body Worn Manager, it overrides any network assigned through the camera profile. When you assign a Wi-Fi network directly to the user in AXIS Body Worn Assistant, it overrides any other assigned network. For instructions, see Assign Wi-Fi network directly to the camera user in AXIS Body Worn Manager or Assign Wi-Fi network directly to the camera user in AXIS Body Worn Assistant.

1. Open AXIS Body Worn Manager.

2. Go to Settings > Camera.

3. Under Wi-Fi networks, click Add.

4. Enter the Name (SSID) and Password for the Wi-Fi network.

5. Click Add.

6. Go to .

7. Select the camera profile you want to assign the Wi-Fi network to.

8. Expand the AXIS Body Worn Live panel.

9. Select a Wi-Fi network to assign it to the camera profile.

10. Go to Users and select the camera user you want to assign the Wi-Fi network to.

11. Select the camera profile that has the appropriate Wi-Fi network.

1. Open AXIS Body Worn Manager.

2. Go to and select the user you want to add a Wi-Fi network to.

3. Click .

4. Enter the Name (SSID) and Password for the Wi-Fi network.

5. Click Add.

1. Open AXIS Body Worn Assistant.

2. Go to Camera.

3. Tap the pen icon .

4. Enter the Wi-Fi network name and password, and tap OK.

Admins can add users to AXIS Body Worn Live.

1. You invite the users to your organization in My Systems. For instructions, see My Systems user manual.

2. The users accept the invitation. All users must have My Axis accounts.

3. You assign a user role to each user. For instructions, see My Systems user manual. For information about what each role can do in AXIS Body Worn Live, see User roles.

To make sure the operators in the security operating center (SOC) get notified when a new live stream starts, you can set up the system to send notifications automatically. You set up a connection between your organization and the security operating center.

1. Go to Settings.

2. Click + New SOC integration.

3. Enter the URL for the security operating center.

4. Optionally, click Sign messages and enter a payload signature. This is used on the receiving end to verify that the notification comes from the correct source.

5. Click Add.

For instructions on how to set up the integration on the receiving end, download the SOC integration document.

The organization is a virtual representation of your Axis system installations, and it’s at the center of your body worn cloud services.

• The organization connects your body worn system to your AXIS Body Worn Live licenses.

• The organization connects your body worn system to the AXIS Body Worn Live users.

You can learn more about organizations in My Systems user manual.

In AXIS Body Worn Live, there are two user roles:

Operator –

Views and acknowledges incoming live streams.

Admin –

Manages the AXIS Body Worn Live settings. The administrator connects the body worn system to AXIS Body Worn Live, invites users, and assigns user roles. Administrators can also view and acknowledge incoming live streams.

The number of cameras assigned to users with a live streaming-enabled camera profile during a 24-hour period, averaged over the last week, determines how many AXIS Body Worn Live licenses you need.

The license model is the same whether you use fixed or self-assign camera assignment.

We recommend that you dedicate a camera profile for live streaming to minimize the number of licenses used.

To learn more about licenses for Axis products and services, see My Systems user manual.

End-to-end encryption ensures that only the intended recipients can access the streamed video. A public key in each body worn camera and a private key in each browser using AXIS Body Worn Live enable this secure communication.

When a body worn camera streams live video, both evidence data and metadata is produced. In AXIS Body Worn Live you can choose between several countries for storing evidence data. Metadata must be stored in one of the main cloud regions (EU or US), which you select in AXIS Body Worn Manager when you turn on cloud extensions.

• Evidence data:

• Encrypted video and audio streams

• Encrypted incident positioning data

• Metadata:

• User-related, such as user ID, username, stream ID, and organization ID.

• Stream-related, such as start time, end time, and duration.

1. Go to AXIS Body Worn Live.

2. Sign in using your My Axis account credentials.

To start a live stream:

1. Double-press the function button on the body worn camera. The recording LED turns red, and depending on your camera model:

2. • The Wi-Fi® connectivity LED starts pulsing amber.

   • turns white.

3. When the camera has established a connection and started streaming to AXIS Body Worn Live, depending on your camera model:

4. • The Wi-Fi connectivity LED turns green.

   • turns green.

5. The camera provides feedback when the SOC (security operating center) operator acknowledges the stream, see View and acknowledge a live stream.

To stop the live stream and the recording, press and hold the recording button. Check the camera’s user manual for information about how long you need to keep the button pressed.

When a camera user starts a live stream, their body worn user name appears under Active streams. To view a live stream:

1. Go to streams .

2. Click the camera user whose video stream you want to view.

3. To switch between map view and live stream view, click and

4. To let the camera user know that you have opened the live stream, click . The camera vibrates to notify the camera user.

You can view live streams from up to four camera users next to each other. To create a group of camera users and view their live streams simultaneously:

1. Go to streams .

2. Click .

3. Type a name for the group.

4. Click and select up to four camera users.

5. Click Create.

6. To view the live streams, click the group name.

AXIS Body Worn Live saves all streams for 24 hours. To view recent streams:

1. Go to recordings .

2. Click the camera user whose video stream you want to view.

3. Click the stream you want to view.

If you want to find out where a camera user who is currently streaming live video is located and how they are moving, you can view the camera’s geographical position on a map.

1. Open AXIS Body Worn Live.

2. Go to streams .

3. Click a camera user who is currently streaming live video.

4. Click .

These are the hostnames that the body worn system must have access to when you set up and use AXIS Body Worn Live Cloud. The port is always 443.

Global

Regional streaming storage