Product overview AXIS P1280-E
Product overview AXIS P1290-E
Connect sensor units
When you connect a sensor unit to a main unit, we recommend that you make the connection before you power up the main unit. If you disconnect a sensor unit and connect a different one, you must restart the main unit.
Shorten the sensor unit cable
This cable can only be shortened, not extended or modified in any other way.
The sensor unit is delivered with a cable. To shorten the cable follow these steps:
Cut the cable to the desired length. Measure from the sensor unit.
Strip the plastic outer coating from the end of the cable.
Peel back the shield.
Flatten the colored wires in the order described below.
1 Brown 2 White/brown 3 Not used 4 Not used 5 White/blue 6 Blue
Make sure that the wires stay in the correct order and that the cable shield makes good contact with the connector shield.
Insert the wires all the way into a shielded 6P6C RJ12 connector.
Use a crimping tool to fasten the connector to the cable.
Find the device on the network
To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.
For more information about how to find and assign IP addresses, go to How to assign an IP address and access your device.
Access the device
Open a browser and enter the IP address or host name of the Axis device.
If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.
Enter the username and password. If you access the device for the first time, you must set the root password. See Set a new password for the root account.
The live view page opens in your browser.
Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password.
The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.
To protect your data we strongly recommend that you:
Use a password with at least 8 characters, preferably created by a password generator.
Don’t expose the password.
Change the password at a recurring interval, at least once a year.
Set a new password for the root account
The default administrator username is root. If the password for root is lost, reset the device to factory default settings. See Reset to factory default settings
Type a password. Follow the instructions about secure passwords. See Secure passwords.
Retype the password to confirm the spelling.
Click Create login. The password has now been configured.
Need more help?
You can access the built-in help from the device’s webpage. The help provides more detailed information on the device’s features and their settings.
Monitor long and narrow areas
Use corridor format to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel.
Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.
If the device doesn’t have automatic rotation of the view, log in to the webpage and go to Settings > System > Orientation.
Rotate the view 90° or 270°.
Find out more at axis.com/axis-corridor-format.
Color palettes applied to thermal images help the human eye distinguish image details. The colors in the palette are artificially created pseudocolors that emphasize temperature differences.
The product has several color palettes to choose from. If an operator watches the video stream, you can choose any of the palettes. If the video stream is only used by applications, select the white-hot palette.
A privacy mask is a user-defined area that prevents users from viewing a part of the monitored area. In the video stream, privacy masks appear as blocks of solid color.
You’ll see the privacy mask on all snapshots, recorded video, and live streams.
You can use the VAPIX® application programming interface (API) to turn off the privacy masks.
If you use multiple privacy masks it may affect the product’s performance.
Hide parts of the image with privacy masks
You can create one or several privacy masks to hide parts of the image.
Go to Settings > Privacy mask.
Adjust the size, color, and name of the privacy mask according to your needs.
Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration. You can add either text or an image.
Show an image overlay
You can add an image as an overlay in the video stream.
Show a text overlay in the video stream when the device detects motion
This example explains how to display the text “Motion detected” when the device detects motion.
Make sure that AXIS Video Motion Detection is running:
Go to Settings > Apps > AXIS Video Motion Detection.
Start the application if it is not already running.
Make sure you have set up the application according to your needs.
- Add the overlay text:
Go to Settings > Overlay.
#Din the text field.
Choose text size and appearance.
- Create a rule:
Go to System > Events > Rules and add a rule.
Type a name for the rule.
In the list of conditions, select AXIS Video Motion Detection.
In the list of actions, select Use overlay text.
Select Camera 1.
Type “Motion detected”.
Set the duration.
Streaming and storage
Bitrate control helps you to manage the bandwidth consumption of your video stream.
Variable bitrate (VBR)Variable bitrate allows the bandwidth consumption to vary depending on the level of activity in the scene. The more activity, the more bandwidth you need. With variable bitrate you are guaranteed constant image quality, but you need to make sure you have storage margins.
Maximum bitrate (MBR)Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate. We recommend that you configure the target bitrate to a higher value than the expected bitrate. This gives you a margin in case there is a high level of activity in the scene.
Average bitrate (ABR)With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes. You are more likely to get better image quality when in scenes with a lot of activity if you use the average bitrate option. You can define the total storage required to store the video stream for a specified amount of time (retention time) when image quality is adjusted to meet the specified target bitrate. Specify the average bitrate settings in one of the following ways:
To calculate the estimated storage need, set the target bitrate and the retention time.
To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator.
- Target bitrate
- Actual average bitrate
- You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.
- Target bitrate
- Actual average bitrate
Video compression formats
Decide which compression method to use based on your viewing requirements, and on the properties of your network. The available options are:
Motion JPEG, or MJPEG, is a digital video sequence that is made up of a series of individual JPEG images. These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion. For the viewer to perceive motion video the rate must be at least 16 image frames per second. Full motion video is perceived at 30 (NTSC) or 25 (PAL) frames per second.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image contained in the stream.
H.264 or MPEG-4 Part 10/AVC
H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats. This means that less network bandwidth and storage space are required for a video file. Or seen another way, higher video quality can be achieved for a given bitrate.
Reduce bandwidth and storage
If you reduce the bandwidth it can result in loss of details in the picture.
Go to live view and select H.264.
Go to Settings > Stream.
Do one or more of the following:
Turn on the Zipstream functionality and select the desired level.
Turn on dynamic GOP and set a high GOP length value.
Increase the compression.
Turn on dynamic FPS.
Set up network storage
- To store recordings on the network, you need to set up your network storage.
Go to Settings > System > Storage.
Click Setup under Network storage.
Enter the IP address of the host server.
Enter the name of the shared location on the host server.
Move the switch if the share requires a login, and enter username and password.
How do Image, Stream, and Stream profile settings relate to each other?
The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.
The Stream tab contains settings for video streams. You get these settings if you request a video stream from the product and don’t specify for example resolution, or frame rate. When you change the settings in the Stream tab, it doesn’t affect ongoing streams, but it will take effect when you start a new stream.
The Stream profiles settings override the settings from the Stream tab. If you request a stream with a specific stream profile, the stream contains the settings of that profile. If you request a stream without specifying a stream profile, or request a stream profile that doesn't exist in the product, the stream contains the settings from the Stream tab.
Record and watch video
To record video you must first set up network storage, see Set up network storage, or have an SD card installed.
- Record video
Go to the live view.
To start a recording, click Record. Click again to stop the recording.
- Watch video
Click Storage > Go to recordings.
Select your recording in the list and it will play automatically.
Set up rules for events
You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions. The conditions can be used to trigger the actions. For example, the device can start a recording or send an email when it detects motion, or show an overlay text while the device is recording.
To learn more, check out our guide Get started with rules for events.
Trigger an action
Go to Settings > System > Events to set up a rule. The rule defines when the device will perform certain actions. Rules can be setup as scheduled, recurring, or for example, triggered by motion detection.
Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the conditions must be met to trigger the action.
Select which Action the device should perform when the conditions are met.
If you make changes to an active rule, you have to restart the rule for the changes to take effect.
Record video when the camera detects motion
This example explains how to set up the camera to start recording to the SD card five seconds before it detects motion and to stop one minute after.
- Make sure that AXIS Video Motion Detection is running:
Go to Settings > Apps > AXIS Video Motion Detection.
Start the application if it is not already running.
Make sure you have set up the application according to your needs. If you need help, see the user manual for AXIS Video Motion Detection 4.
- Create a rule:
Go to Settings > System > Events and add a rule.
Type a name for the rule.
In the list of conditions, under Application, select AXIS Video Motion Detection (VMD).
In the list of actions, under Recordings, select Record video while the rule is active.
Select an existing stream profile or create a new one.
Set the prebuffer time to 5 seconds.
Set the postbuffer time to 60 seconds.
In the list of storage options, select SD card.
AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. To find out more about available applications, downloads, trials and licenses, go to axis.com/applications.
To find the user manuals for Axis applications, go to help.axis.com.
- Several applications can run at the same time but some applications might not be compatible with each other. Certain combinations of applications might require too much processing power or memory resources when run in parallel. Verify that the applications work together before deployment.
Reset to factory default settings
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values.
To reset the product to the factory default settings:
Disconnect power from the product.
Press and hold the control button while reconnecting power. See .
Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is
Use the installation and management software tools to assign an IP address, set the password, and access the video stream.
The installation and management software tools are available from the support pages on axis.com/support.
It is also possible to reset parameters to factory default through the web interface. Go to Settings > System > Maintenance and click Default.
Check the current firmware
Firmware is the software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem.
To check the current firmware:
Go to the product’s webpage.
Click the help menu .
Upgrade the firmware
Preconfigured and customized settings are saved when the firmware is upgraded (provided that the features are available in the new firmware) although this is not guaranteed by Axis Communications AB.
Make sure the product remains connected to the power source throughout the upgrade process.
When you upgrade the product with the latest firmware in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before upgrading the firmware. To find the latest firmware and the release notes, go to axis.com/support/firmware.
AXIS Device Manager can be used for multiple upgrades. Find out more at axis.com/products/axis-device-manager.
Download the firmware file to your computer, available free of charge at axis.com/support/firmware.
Log in to the product as an administrator.
Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has finished, the product restarts automatically.
Technical issues, clues and solutions
If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
|Problems upgrading the firmware|
Firmware upgrade failure
If the firmware upgrade fails, the device reloads the previous firmware. The most common reason is that the wrong firmware file has been uploaded. Check that the name of the firmware file corresponds to your device and try again.
|Problems setting the IP address|
The device is located on a different subnet
If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you cannot set the IP address. Contact your network administrator to obtain an IP address.
The IP address is being used by another device
Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window, type
Possible IP address conflict with another device on the same subnet
The static IP address in the Axis device is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the device.
|The device cannot be accessed from a browser|
Cannot log in
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type
If the password for the user root is lost, the device must be reset to the factory default settings. See Reset to factory default settings.
The IP address has been changed by DHCP
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).
If required, a static IP address can be assigned manually. For instructions, go to axis.com/support.
Certificate error when using IEEE 802.1X
For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server. Go to Settings > System > Date and time.
|The device is accessible locally but not externally|
To access the device externally, we recommend using one of the following applications for Windows®:
For instructions and download, go to axis.com/vms.
|Problems with streaming|
Multicast H.264 only accessible by local clients
Check if your router supports multicasting, or if the router settings between the client and the device need to be configured. The TTL (Time To Live) value may need to be increased.
No multicast H.264 displayed in the client
Check with your network administrator that the multicast addresses used by the Axis device are valid for your network.
Check with your network administrator to see if there is a firewall preventing viewing.
Poor rendering of H.264 images
Ensure that your graphics card is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website.
Lower frame rate than expected
When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this also affects the frame rate.
The following factors are the most important to consider:
High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth.
Rotating the image in the GUI will increase the product's CPU load.
Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.
Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth.
Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that streams are identical.
Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.
Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.
Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
Heavy network utilization due to poor infrastructure affects the bandwidth.
Viewing on poorly performing client computers lowers perceived performance and affects frame rate.
Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
Using palettes affects the product’s CPU load which in turn affects the frame rate.
|Status||Green||Steady green for normal operation.|
|Amber||Steady during startup. Flashes during firmware upgrade or reset to factory default.|
|Red||Flashes red for firmware upgrade failure.|
- The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED.
- The Status LED can be configured to flash while an event is active.
- The Status LED can be configured to flash for identifying the unit. Go to Setup > System Options > Maintenance .
SD card slot
- Risk of damage to SD card. Do not use sharp tools, metal objects, or excessive force when inserting or removing the SD card. Use your fingers to insert and remove the card.
- Risk of data loss and corrupted recordings. Do not remove the SD card while the product is running. Unmount the SD card from the product’s webpage before removal.
This product supports microSD/microSDHC/microSDXC cards.
For SD card recommendations, see axis.com.
microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
- The control button is used for:
Resetting the product to factory default settings. See Reset to factory default settings.
RJ45 Ethernet connector with Power over Ethernet (PoE).