AXIS Audio Manager Pro C7050 Mk III

With AXIS Audio Manager Pro pre-installed on the C7050 Mk III server, you can control large and advanced audio installations from a single point. You can set up zones, audio sources, and schedules.

• Recommended browsers for the client:

• Chrome

• Firefox

1. Initial Windows® setup. After installing your device, you are guided through a few steps to set up the region, language, keyboard layout, and an administrator account and its password.

2. We recommend to update Windows® to the version 11. See Update Windows®.

1. Go to axis.com and download the latest version of AXIS Audio Manager Pro.

2. Download and run the installation file.

3. Select a certificate and click Next.

4. • If you don’t have a certificate, then select Self-signed certificate.

5. Note

   When using a self-signed certificate you will be prompted the first time you start AXIS Audio Manager Pro 4 and asked to add a security exception in your browser. All you need to do is to accept the security exception and you will not be prompted again.

   If you want to replace your certificate in the future, go to System settings > Security in the web client.

   For more information about certificates, see Certificate management.

6. Select Finish.

In some cases you may want to use the hardware inputs and outputs on the PC instead of ports on the network devices. Depending on the use case, you may have to change the default configuration of the hardware ports. To switch functionality between the 3.5 mm audio jacks, you need to update the audio drivers.

To update the audio drivers:

1. See Dell’s support page and download the latest .exe file.

2. Launch the file in Windows^® and follow the instructions provided on screen.

1. On the Windows® system tray, click > > Open AXIS Audio Manager Pro Client.

2. Enter password and log in.

   When logging in for the first time, you must use a local Windows administrator username and password. For subsequent access, you can add and grant access to other users. For more information, see .

All devices must be connected to the same multicast domain as the server that AXIS Audio Manager Pro is installed on.

Audio streaming between the server and all the devices use multicast. The default range is 239.0.0.0 - 239.0.0.254.

Make sure you have reserved enough bandwidth. The maximum consumption for each multicast stream is 443 kbps.

¹ If the default port is already in use, the user must choose a different port in System Settings or from Windows® system tray.
² The default port for the SIP server is 5060. You can choose a different port. If you set up several SIP servers, you need one port for each server.
³ If the default port is already in use, then the next available port will be used.

1. Configure the network settings:

2. Go to the AXIS Audio Manager Pro client.

3. • See Start the application

4. If you need to change the multicast range, go to System settings > Audio and streaming and make the changes.

5. Go to System settings > Network.

6. Under Network interface, select the same IP address as your server.

   AXIS Audio Manager Pro communicates with audio devices over the network. If your server has multiple network interfaces (for example, one for the corporate LAN and another for the audio network), you must select the correct interface for audio data. Go to System settings > Network > Network interface and specify the network interface to use for the following:

7. • Audio communication between the server and devices

   • SIP traffic

   • Note

     If no interface is selected, Windows will choose based on its routing table and interface priority. This may result in multicast or unicast traffic being sent over the wrong network when multiple interfaces are available.

8. If you intend to stream content from the web, go to System settings > Proxy and set up your proxy settings.

1. Run AXIS Device Manager Client.

2. • To download and install AXIS Device Manager, go to axis.com/products/axis-device-manager.

3. When AXIS Device Manager starts, it will automatically search for devices.

4. • To start the search manually, click .

   • If no devices are found, check your network configuration. See Configure the network.

   • If the application informs you that some devices have an old AXIS OS version, then click the link to upgrade to the latest version.

   • Select the devices you want to add, click Next, and then click Finish.

5. Set a password for the devices:

6. 1. Select all your devices and click .

   2. Enter username and password, and click OK.

7. Install the application files on your devices:

8. 1. Select all the devices of the following models:

   2. • AXIS C8033 Network Audio Bridge

      • AXIS C2005 Network Ceiling Speaker

      • AXIS C1004-E Network Cabinet Speaker

   3. Right-click the selection and choose Install App....

   4. Browse to this folder on the server:

      \Program files\Axis Communications\AXIS Audio Manager Pro\Manager\Firmware\

   5. Select the file AXIS_Audio_Manager_Pro_*_mipsisa32r2el.eap and click OK.

   6. Click Next.

   7. Click No (license not needed) and Next.

   8. Click Finish.

   9. Select all the devices of the following models:

   10. • AXIS C1310–E Network Horn Speaker

       • AXIS C1410 Network Mini Speaker

       • AXIS C1210-E Network Ceiling Speaker

       • AXIS C1211-E Network Ceiling Speaker

       • AXIS C1510 Network Ceiling Speaker

       • AXIS C1511 Network Ceiling Speaker

       • AXIS C1610-VE Network Sound Projector

       • AXIS C8110 Network Audio Bridge

       • AXIS C8210 Network Audio Amplifier

       • AXIS D3110 Connectivity Hub

   11. Right-click the selection and choose Install App....

   12. Browse to this folder on your computer:

       \Program files\Axis Communications\AXIS Audio Manager Pro\Manager\Firmware\

   13. Select the file AXIS_Audio_Manager_Pro_*_armv7hf.eap and click OK.

   14. Click Next.

   15. Click No (license not needed) and Finish.

   16. Select all the devices of the following models:

   17. • AXIS D6310 Air Quality Sensor

       • AXIS C1710 Network Display Speaker

       • AXIS C1720 Network Display Speaker

       • AXIS D4200 Network Strobe Speaker

       • AXIS D4100-VE MK II Network Strobe Siren (strobe only)

       • AXIS XC1311 Explosion-Protected Horn Speaker

       • AXIS C1310-E Mk II Network Horn Speaker

       • AXIS C1410-E Mk II Network Mini Speaker

       • AXIS C1110–E Network Cabinet Speaker

       • AXIS C1111-E Network Cabinet Speaker

       • AXIS D3110 Mk II Connectivity Hub

       • AXIS Q9227-SLV Corner Camera

   18. Right-click the selection and choose Install App....

   19. Browse to this folder on your computer:

       \Program files\Axis Communications\AXIS Audio Manager Pro\Manager\Firmware\

   20. Select the file AXIS_Audio_Manager_Pro_*_aarch64.eap and click OK.

   21. Click Next.

   22. Click No (license not needed) and Finish.

9. Restart the devices:

10. 1. Select all the devices you want to use.

    2. Right-click the selection and click Restart.

    3. Click Yes to confirm.

11. Configure the AXIS Audio Manager Pro application on the devices to connect to the server:

12. 1. Select all the devices you want to use.

    2. Right-click the selection and choose Configure Devices > Configure....

    3. In the search field, type ‘audiomanagerpro’.

    4. In the Primary server ip address field, enter the IP address of the server that AXIS Audio Manager Pro is running on.

    5. Click Next and Finish.

13. To use a 2N SIP Mic, you need to upgrade to firmware version 1.17.0 or later.
14. For more information, see the 2N SIP Mic user manual.

Once you have configured the network and prepared your devices, you are ready to set up a site.

1. Suggested workflow:

2. Add and organize devices

3. Set volumes

4. Set your opening hours

5. Schedule content

6. Set up paging

Before you can add a device, make sure it is prepared for use. See Prepare your devices.

A device can only be used by the system if it belongs to a physical zone. Physical zones can be created in a hierarchy. If you click a zone and create a new zone, then the new zone will become a sub-zone. The hierarchy can be up to ten levels deep.

Before you create a zone structure, you should think about how you want to use your audio system. For instance, in a school you might want to create one zone called “All classrooms”. In this zone you could create sub-zones for each classroom. This will give you the possibility to adjust the volume or play content in all the classrooms simultaneously by working only with the “All classrooms” zone.

1. Go to Physical zones.

2. Under Zones, click a location in the tree structure.

3. Click + Create to create a new physical zone.

4. To add a device to a physical zone, select its location in the tree structure and click + Add device.

You can make a device play a test tone, to make it easy for you to locate the speaker.

1. Go to Physical zones or Devices.

2. Click for the device and select how long time the test tone will play.

Scheduling & destinations is where you plan your audio content.

You create a destination to define where to play your audio content. You can add multiple physical zones as well as individual speakers.

Once you have created your destination, you can add schedules for planning your announcements and music. If you intend to do paging, you add paging sources to the destination.

Example

In a school, you want a bell to ring in the whole school building at 8:30 and 16:30, every weekday for the rest of the semester.

1. Go to Announcements.

2. To add sound files to the library, click Upload.

3. To create a playlist, click + Create under Playlists.

4. Create a destination:

5. 1. Go to Scheduling & destinations.

   2. Under Destinations, click + Create.

   3. Name the destination and click Create.

6. Create an event:

7. • Click + Event > Announcement.

   • Name the event.

   • Select what to play:

   • • Single file — select an audio file from the library.

     • Playlist — select a playlist.

   • Select at what date and time to play the announcement.

     To add an occurrence for the announcement, click + Occurence.

   • Under Repetition, select how often the announcement will be repeated.

   • Choose a priority for the event.

   • Select Play later in case of conflict to queue the event in case of conflict. If another event with higher priority is played at the same time, that event will be played first and the event you create now will be played afterwards. If you don’t select this checkbox, only the event with higher priority will be played.

   • Click Save.

8. Go to Targets.

9. Select where the announcement will be played.

   If you want to use an external output stream, you can set up a new stream under Physical zones.

First define the content you want to play, by setting up a playlist, web stream, device source or server source. Then schedule when and where to play the content.

If you want to use a web stream or RTP stream, make sure you have set up your proxy. See Configure the network.

1. Create a playlist from audio files:

2. To add audio files to the server, go to Music > Library.

3. You can create folders to organize your audio files.

   To create a folder, click Create folder.

4. To add an audio file to the library, click Upload.

5. • Supported formats: mp3, mp4, mpeg, aac, wma, ogg, flac, wav

6. Under Playlists, click + Create.

7. Name your playlist and click Create.

8. Add audio files to the playlist:

9. • To add a file from the library, click + Add files.

   • To add a file from the web, click > Add files from URL.

   • • Supported formats: mp3, mp4, mpeg, aac, wma, ogg, flac, wav

1. Play a web stream:

2. Go to Music > Web streams.

3. Click + Create.

4. Select Internet radio.

5. Name your web stream.

6. Enter a URL for the web stream.

7. • Supported formats: M3U, M3U8, PLS, ASX

8. Click Create.

9. Adjust the stream buffer size.

10. Select an audio quality.

11. Click Save.

1. Play an RTP stream:

2. Go to Music > Web streams.

3. Click + Create.

4. Select RTP stream.

5. Name your web stream.

6. Enter a listening port.

7. Click Create.

8. Configure the codec settings to match the format of the incoming RTP stream.

9. If the stream source uses a multicast address, turn on Multicast IP address and enter the multicast IP.

10. To restrict access, turn on Source IP address and enter an IP address from which the server will accept the stream.

11. Click Save.

1. Stream music from a device using an audio bridge:

2. Connect a device, such as a mobile phone, to the line-in of an audio bridge or amplifier in your system.

3. Go to the device interface of the audio bridge or amplifier by entering the IP address of the device in your web browser.

4. Go to Device settings > General and select Full duplex or Simplex - microphone only under Audio mode.

5. Go to Input to adjust the input gain.

6. In AXIS Audio Manager Pro, go to Music > Device sources to see your device sources.

1. Stream music from audio devices in your Windows® operating system:

2. Go to Music > Server sources.

3. Click + Create.

4. Name the source.

5. Under Audio device, select the input device you want to use. Available devices are detected automatically.

6. Click Create.

1. Schedule your content:

2. Go to Scheduling & destinations.

3. Under Destinations, click + Create.

4. Name the destination and click Create.

5. Click + Event.

6. Name the schedule.

7. Under Source type, select Music.

8. Under Select source, select your source (a playlist, web stream, device source or server source).

   You can select several sources and switch between them on the dashboard. For more information, see .

9. Define when to play the music and click Save.

10. Click to exit the schedule view.

11. Go to Targets and define where to play the music.

    If you want to use an external output stream, you can set up a new stream under Physical zones.

Music and announcements will appear as events in your content schedule.

1. Edit or delete an event or event series:

2. Go to Scheduling & destinations.

3. Click the event in the schedule.

4. Click Edit or Delete.

5. If the event is part of a series you can chose if you want to edit or delete the single event or the series.

Opening hours are useful for relative scheduling.

Example

You want a bell to play an announcement every school day ten minutes before the school closes.

Set up the announcement to play ten minutes before closing time. This way the bell will always ring at the correct time even if you change the closing time, or if the closing time vary from day to day.

1. Go to Opening hours.

2. Set the opening hours of your site and click Save.

Before you set up paging, you should prepare the destinations you want to use. A destination contains the zones and devices that the paging will be sent to.

If you want to page an announcement, you must first create a playlist containing one or several audio files.

• For instructions about how to create destinations and playlists, see Schedule announcements.

1. Set up a SIP server:

2. 1. Go to SIP servers.

   2. Click + SIP server.

   3. Name the SIP server.

   4. Enter the domain name or IP address of your server.

   5. Click Save.

3. Configure your 2N SIP Mic:

4. 1. Click for the SIP server.

   2. Go to Clients.

   3. Click + Client.

   4. Name the client.

   5. Enter a user ID.

   6. Enter credentials for authentication.

   7. Click Save.

   8. Go to the 2N SIP Mic interface.

   9. • The interface is reached by entering the IP address for the mic in a web browser.

   10. Go to VoIP > SIP Proxy account.

   11. Under Caller ID, enter the user ID you used for the client.

   12. Turn on Use SIP account.

   13. Under SIP Proxy address, enter the server IP address or domain name.

   14. Turn on Use registration.

   15. Under Registration server address, enter the server IP address or domain name.

   16. Enter the credentials you used for authentication in your SIP client.

   17. Click APPLY.

5. To configure an Axis SIP device:

6. 1. Note

      If you have an Axis SIP device, such as an Axis intercom device, then you need to set up a SIP client for the device.

   2. Go to SIP servers.

   3. Click for the server you just created.

   4. Go to Clients and click + Client.

   5. Name the client, enter a call number under User ID and enter the credentials.

   6. Go to the device interface of the Axis device.

   7. Go to System > SIP > Settings > Accounts.

   8. Click + Add account.

   9. Under User ID, enter the call number.

   10. Under Domain, enter the SIP proxy address.

   11. Click Save.

7. Check that your devices are registered on the SIP server:

8. 1. In the 2N SIP Mic interface, go to System status and check that it says Registered under SIP Proxy line status.

   2. Return to AXIS Audio Manager Pro.

   3. Press F5 to refresh the browser.

   4. Go to SIP servers and click the SIP server.

   5. Go to Clients.

   6. Check the status under Registration info.

   7. Note

      If the registration didn't work, check your network settings and SIP account credentials.

9. Create a destination.

10. 1. Go to Scheduling & destinations.

    2. Next to Destinations, click + Create.

    3. Enter a destination name and click Create.

11. Set up a paging source to define where your paging will be played:

12. 1. Go to Paging configuration > One-way.

    2. Click + Create one-way.

    3. Name the source.

    4. Enter a call number.

    5. Select your destinations.

    6. Click Save.

13. Configure a button on the 2N SIP Mic for paging a live callout:

14. 1. Go to Paging configuration > Paging consoles.

    2. Click for the mic.

    3. Turn on the button you want to use for paging.

    4. Enter a name.

    5. Select One-way as action.

    6. Select your source.

    7. Select your destinations.

    8. Click Save.

15. Configure a button on the 2N SIP Mic for paging an announcement:

16. 1. Go to Paging configuration > Paging consoles.

    2. Click for the mic.

    3. Turn on the button you want to use for paging.

    4. Enter a name.

    5. Select Play announcement as action.

    6. Select a destination.

    7. Click Save.

17. Start paging a live message:

18. 1. Press the configured button on the 2N SIP Mic.

    2. Start speaking.

    3. To stop paging, press the same button again.

19. Start paging an announcement:

20. 1. Press the configured button on the 2N SIP Mic. The playlist is played once.

You can page by calling a number that is redirected by a PBX to AXIS Audio Manager Pro, which will forward the audio to a destination.

Before you start, you need to have a configured PBX environment, such as Cisco. In AXIS Audio Manager Pro, you must have created a destination that the audio will be sent to. For more information about destinations, see Schedule content.

1. Add a SIP server:

2. 1. Go to SIP servers.

   2. Click + SIP Server.

   3. Name the SIP server.

   4. Enter the domain name or IP address or your server.

   5. Enter port number.

   6. Click Save.

3. Add a SIP trunk to the SIP server:

4. 1. Click the pen icon for your SIP server.

   2. Go to Trunks.

   3. Click + Trunk.

   4. Name the SIP trunk.

   5. Enter the domain name or IP address of your PBX as remote address.

   6. Enter the SIP port used in the PBX as remote port.

   7. Select a transport type depending on your network requirements.

   8. If the PBX requires identification, enter the credentials.

   9. Note

      If your PBX doesn’t require identification, then go to SIP servers > Advanced to disable it.

   10. If your PBX server requires registration, select Use registration and enter the details.

   11. Click Save.

5. Add a paging source:

6. 1. Go to Paging configuration > One-way.

   2. Click + Create one-way.

   3. Name the one-way source.

   4. Enter a call number that corresponds to the route pattern set in the PBX.

   5. Select a destination.

   6. Click Save.

If you are paging to several destinations at the same time, then the one with the highest priority will be used.

1. Change the priority order of your destinations:

2. Go to Scheduling & destinations.

3. Under CONTENT PRIORITIES, click Paging.

4. Drag and drop the destinations to change their priority.

It is possible to call from a SIP device to an Axis device, so that audio is communicated in both direction. Talkback can only be used with one device at a time.

• Requirements:

• A SIP device configured to your SIP server (see Paging with 2N SIP Mic)

• An Axis device that has both a microphone and a speaker

1. Set up a talkback device:

2. Go to Paging configuration > Two-way.

3. Click + Create two-way.

4. Enter a name and call number.

5. Click Select device.

6. Under Device source configuration, select a source type, an audio profile and input gain.

7. Select a priority.

8. Click Save.

To initiate talkback, call the SIP number of the talkback device from your SIP device.

The system has a master volume for each content type. By default, music is set to a lower volume than other content types, to make them sound louder as they are usually more important.

You can adjust the volumes for individual speakers as well as groups of speakers by adjusting the volume for the physical zones.

Example

In a school you have a physical zone called All classrooms. Inside this physical zone, you have the physical zones Classroom 1, Classroom 2 and Classroom 3.

If you adjust the volume for All classrooms, then this will affect all the speakers located in all the classrooms.

If you adjust the volume for Classroom 1, then only the speakers in that classroom will be affected.

The resulting volume for each speaker will be the sum of the following:

• The maximum volume of the speaker (this is different for different products)

• The set volume for the individual speaker

• The sum of all the volumes set for the zones that the speaker belongs to

• The master volume for the content type

If the final sum of all volumes exceed the maximum volume of the speaker, then the maximum volume will be used.

1. Go to Volume calibration > Master volume calibration.

2. Set the master volume for each content type.

3. Play a content type and listen to the sound. Adjust the volume to a suitable level.

4. Click the zones and calibrate the volume for each zone.

5. • Adjust the volumes of the physical zones by starting at the top of the hierarchy and then further down in the sub-zones.

6. To adjust the volume for an individual speaker:

7. 1. Go to the device interface by entering the IP address of the device in a web browser.

   2. Go to Audio > Device settings and adjust the gain.

To change volumes temporarily, go to Volumes.

If this page is empty, you need to create one or several volume controllers. For more information, see .

• Adjust the volume for a volume controller:

• Click the speaker icon to mute or unmute the sound.

• Adjust the slider to select an offset value relative to the calibrated volume.

• Indicates what content types this volume controller affetcs.

If you want to reinstall or transfer your system, you can backup and restore your database. The backup will include all your configurations, but not your files.

• On the Windows® system tray, click > > Backup database or Restore database.

You can also clear your database. All configurations will be removed, but your files will remain.

• On the Windows® system tray, click > > Clean and reinitialize database.

Windows® periodically checks for updates. When an update is available, your device automatically downloads the update but you've to install it manually.

To manually check for updates:

1. Go to Settings > Windows Update.

2. Click Check for updates.

It is possible to change how and when Windows^® do its updates to suit your needs.

1. Open the Run app.

2. • Go to Windows System > Run, or

3. Type gpedit.msc and click OK. The Local Group Policy Editor opens.

4. Go to Computer Configuration > Administrative Templates > Windows Components > Windows Update.

5. Configure the settings as required, see example.

Example

To automatically download and install updates without any user interaction and have the device restart, if necessary, at out of office hours, use the following configuration:

1. Open Always automatically restart at the scheduled time and select:

2. 1. Enabled

   2. The restart timer will give users this much time to save their work (minutes): 15.

   3. Click OK.

3. Open Configure Automatic Updates and select:

4. 1. Enabled

   2. Configure Automatic updates: Auto download and schedule the install

   3. Schedule Install day: Every Sunday

   4. Schedule Install time: 00:00

   5. Click OK.

5. Open Allow Automatic Updates immediate installation and select:

6. 1. Enabled

   2. Click OK.

Contact support at axis.com/support.

To make it easier for Axis support to diagnose your problem, you can download a diagnostic package:

• On the Windows® system tray, click > > Download diagnostic package.