AXIS I5304 Network Answering Unit - User manual

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Language: Click one of the language codes to set the language temporarily.

Log out: Click to sign out from the web interface.

: Share your feedback.

: Show tips and tricks for the configuration section.

Device Info: Lists information about the device, such as its name and hardware version.

• Factory Certificate Installed: Specifies if a user certificate and private key are installed and can validate the right for the intercom to communicate with the auto configuration server (ACS).

• Locate Device: Click to start optical and acoustic signalling of a device. The control backlight on the device lights up and a sound starts. If the device doesn’t have an integrated speaker, connect an external speaker to use acoustic signalling.

Network Interface Status: Shows the status and information related to the network

Phone status (SIP1): Shows the status and information related to the phone over SIP 1.

Phone status (SIP2): Shows the status and information related to the phone over SIP 2.

Search: Search for a call record based on its name.

Name: The name of the device that made or received the call.

Date and Time: The date and time the call was made or received.

Call Duration: The duration of the call, in seconds.

: Indicates that the call was outgoing.

: Indicates that it was a missed call.

: Indicates that it was an incoming call.

: Indicates that the call was answered elsewhere.

: Deletes the call record on the selected row or all call records if you click on the icon in the header row.

TIME: Shows the time the event occurred.

EVENT TYPE: Shows the type of event that occurred. See the following list for more information about available event types.

• ApiAccessRequested: Generated whenever the request is sent to /api/accesspoint/grantaccess with the "success" : true result.

• CallSessionStateChanged: Describes the call direction/state, address, session number, and call sequence number.

• CallStateChanged: Indicates the call direction and opponent/SIP account identification at a call state change.

• CapabilitiesChanged: Describes a change in the list of available functions of the device.

• ConfigurationChanged: Describes a change in the device configuration.

• DeviceState: Describes a change in the device state, for example the startup of the device.

• DtmfEntered: The DTMF code received in-call or off-call locally.

• DtmfSent: The DTMF code sent in-call or off-call locally.

• ExternalCameraStateChanged: Describes a state change of the connected external camera.

• InputChanged: Describes a state change of the logic input.

• KeyPressed: Generated when a button is pressed (numeric keypad digits are 0, 1, 2..., 9 and quick dial buttons are %1, %2 ...).

• KeyReleased: Generated when a button is released (numeric keypad digits are 0, 1, 2..., 9 and quickdial buttons are %1, %2 ...).

• LoginBlocked: Generated after three incorrect login attempts to the web interface. Contains information about the IP address.

• RegistrationStateChanged: Describes a change of the SIP Proxy registration state.

DESCRIPTION: Shows the details for the event type.

Find Device: Click to find devices that are available on the local network.

Add Device: Click to add a new device.

: Download the list of existing contacts in .csv format from the directory

: Import a contact list in .csv format to the directory.

• Replace Directory: Select if you want to replace the existing directory with the imported file.

• Import to Directory: Select if you want to import the list of contacts and add it to the existing directory.

Search: Search for the device name or phone number.

Type: Indicates the type of device.

Name: The name of the device.

Phone Number: The device phone number.

Features: Shows the features of the device through the following icons:

• : The device is listed on the display.

• : The device sets an alarm call after you press the doorbell.

• : The device allows incoming calls.

To find or add a new device, click Find Device or Add Device. To edit an existing device, click . The configuration menu for adding or editing a device contains:

Basic Settings

• Device Name: Enter the device name for the selected contact. This parameter is optional and helps you find items in the directory more easily.

• Displayed Icon: Select if you want to show a standard icon or a reception desk icon.

• Device Type: Select the type of device you are adding.

• Phone Number: Enter the phone number of the station that the call should be routed to.

• • Enter sip:[user_id@]domain[:port] for Direct SIP calling, for example sip:200@192.168.22.15 or sip:name@yourcompany. 

  • Enter device:device_name to call 2N devices.

  • Set the device name in the mobile application. Enter /1 or /2 (account 1 or 2) behind the phone number to specify which SIP account to use for outgoing calls.

  • Enter /S or /N to force an encrypted or unencrypted call. The account and encryption selections can be combined into the suffix /1S, for example.

• Individual Ringtone: Set an individual ringtone for the contact.

• Enable Viewing the Intercom’s External Camera: Enables switching from a stream of an external camera connected to the 2N intercom. If you select this option, the external camera button appears during calls and previews.

• Face Zooming Button: You can set whether the contact's terminal device can monitor faces during video calls. If you select this option, the face monitoring button appears during calls and call previews.

• : Click to edit the phone number details.

• • Call Type: set the scheme in the called destination URI. If you choose.

  • • [unspecified]: The URI uses the data from the SIP account settings.

    • sip: Direct SIP call (sip:).

    • device: 2N local calls (device:).

    • rava: calls to Crestron devices (rava:).

    • vms: calls with a VMS, for example AXIS Camera Station (vms:).

  • Destination: Set the other parts of the called destination URI. As a rule, it contains the number, IP address, domain, port, or device identifier. Enter an asterisk (*) for calls to a VMS.

  • Preferred SIP Account: Select which SIP account to use for calling.

  • Call Encryption: Select if you want to use call encryption or no encryption.

  • Door Opening: Select to open doors via callbacks.

Cameras

• Cameras Assigned to This Device: Enter the cameras, numbers 1-16, separated by commas in the order they should appear during the calls with this device. Configure the cameras in Hardware > Camera.

Display

• Display Device: Select to display this device.

• Display on Top: Select to display this device in the top of the list.

• Alternative Name: Enter a name to display instead of the device name.

Call Button Function

• Start Call on Short Press: Select to be able to start a call to the selected device after a short press of the call button. If this is the only configured contact, a short press of the lock button opens the door.

Alarm Call

• Start Call With Doorbell Button: Select to start a phone call to this device after someone presses the alarm call button. Set the doorbell alarm call function in Hardware > Digital inputs > Doorbell button.

Unlock Button Function

• Name: Enter a name for the unlock button.

• Lift: Select to display  the door lock/lift lock button icon.

• Unlock Code: The unlock code is used to remotely unlock a door. Make sure that the code includes at least two characters to unlock a door through an intercom keypad and at least one character to unlock the door through DTMF on a phone. The supported characters include * and #. We recommend to use at least four characters.

1, 2, 3, 4... : The different profiles. Click to open a profile. You can create up to 20 profiles.

Basic settings

• Profile name: Enter the name of the profile.

Profile Time Sheet: Click and drag in the timeline to create blue bars that show when the do not disturb mode is allowed. If you have configured holidays, the Holiday row is applied regardless of the day in the week.

To set a time profile, go to Calls > General settings > Incoming calls and select the profile in Do Not Disturb Mode With Time Profile.

Set the time span for holidays, such as Sundays and public holidays.

To set holidays for the next 10 years, select a year at the top of the screen. To select or deselect holidays, use the yearly calendar.

Fixed annual holidays are marked in green, and holidays that vary from year to year are blue. To manage holidays, click on a date once to add a fixed holiday, and click twice to add a variable one. To remove a holiday from your list, click three times.

General Settings

• Call Time Limit: Set a limit for the call in seconds. The device beeps 10 seconds before the call ends to signal that the call limit is approaching. To extend the call time during the call, enter any DTMF character. If the call time limit is set to 0 and SRTP isn’t used, the call isn’t time limited.

Incoming Calls

• Call Answering Mode (SIP 1 and 2): Select how to handle incoming calls. You can set the call receiving mode for each SIP account separately. The following three options are available:

• • Always Busy: The device rejects incoming calls.

  • Manual Pickup: The device rings to signal incoming calls and the user can press a button to answer.

  • Automatic: The device automatically answers incoming calls.

• Local Call Receiving Mode: Select how to handle incoming local calls. The following three options are available:

• • Always Busy: The device rejects incoming calls.

  • Manual Pickup: The device rings to signal incoming calls and the user can press a button to answer.

  • Automatic: The device automatically answers incoming calls.

• Voicemail Mode: Select if you want to use voicemail or not when a is unanswered. The following three options are available:

• • OFF: The call is terminated if unanswered.

  • Away Message Only: The device plays a prerecorded message if the call is unanswered.

  • Video Voicemail: The device plays a prerecorded message and allows the caller to record a message for 20 seconds.

• Pick Up In: Enter the time in seconds before the device automatically picks up the call. This option is only available if you have selected Automatic as call answering or local call receiving mode.

• Reject Calls in DND Mode: Select to automatically reject calls in the do not disturb mode. You can use this option for immediate call redirection, for example to a mobile phone call.

• Mute Doorbell in DND Mode: Select to mute all calls from the doorbell.

• Do Not Disturb Mode with Time Profile: Select to use predefined time profiles, or manually select an individual time profile. Create time profiles in Directory > Time profiles.

Outgoing calls

• Connection Time Limit: Set the time, in seconds, for how long the device should try to connect to the network before it terminates the outgoing call. We recommend to set more than 20 seconds if you connect to the GSM network through GSM gateways.

• Ring time limit: Set the time, in seconds, before the device terminates an unanswered outgoing call. Set the time to more than 20 seconds if you connect to the GSM network through GSM gateways. Minimum value: 1 s, maximum value: 600 s. Set 0 to disable the time parameter.

Call Log

• Save Image During Call: Automatically takes one or more snapshots from each video call and save them into the call log.

• Note

  When you clear the Save Image During Call option, the system deletes all snapshots but keeps the call logs.

• Automatic Image Count: Select the amount of snapshots the device should take and save during a call.

Advanced Settings

• Starting RTP Port: Set the initial local RTP port in the range of 64 ports used for audio and video transmission. The default value is 4900 (which means the range will be 4900–4963). The parameter applies to both SIP accounts.

• RTP Timeout: Set the time, in seconds, to receive audio stream RTP packets during a call. If this limit is exceeded (no RTP packets are received), the device terminates the call. Enter 0 to disable this option. The option applies to both SIP accounts.

• Extended SIP Logging: Allow the syslog to record SIP telephony details for troubleshooting purposes.

SIP Accound Enabled: Select to be able to make outgoing calls and receive incoming calls from the device’s SIP accounts.

Device Identity

• Display Name: The name that shows on the receiver’s phone.

• Phone Number (ID): Set your device phone number, or another unique ID that consists of characters or digits. Together with the domain, this number uniquely identifies the device in calls and registration.

• Domain: Set the domain name of the service with which the device is registered. Typically, it’s the same as the SIP Proxy or Registrar address.

• Test Call: Make a test call to a selected phone number.

Authentication

• Authentication ID: Enter the alternative user ID for device authentication.

• Password: Set the device authentication password. If your PBX doesn’t require authentication, the password will not be applied.

SIP Proxy

The IP network server responsible for call routing. There can be one or more SIP Proxy units between the users.

• Proxy Address: Set the SIP Proxy IP address or domain name.

• Proxy Port: Set the SIP Proxy port, typically 5060. Leave the field empty to use the default port.

• Backup Proxy Address: Set the backup SIP Proxy IP address or domain name. The address is used if the main proxy fails to respond to requests.

• Backup Proxy Port: Set the backup SIP Proxy port, typically 5060. Leave the field empty to use the default port.

SIP Registrar

 The IP network server responsible for user registration in a certain network section. As a rule, SIP device registration is necessary for a user to be accessible to the others on a certain phone number. SIP Registrar and SIP Proxy are often installed on the same server.

• Registration Enabled: Enable to use device registration with the set SIP Registrar.

• Registrar address: Set the SIP Registrar IP address or domain name.

• Registrar Port: Set the SIP Registrar port, typically 5060. Leave the field empty to use the default port.

• Backup Registrar Address: Set the backup SIP Registrar IP address or domain name. The address is used if the main Registrar fails to respond to requests.

• Backup Registrar Port: Set the backup SIP registrar port, typically 5060. Leave the field empty to use the default port.

• Registration Expiry: Set the expiry time in seconds. The SIP Registrar can change the expiry time without letting you know.

• Registration State: Shows if the device is registered or not.

• Failure Reason: Shows the reason for the last failed registration attempt.

Advanced Settings

• SIP Transport Protocol: Set the SIP communication protocol. Choose between UDP (default), TCP, or TLS.

• Lowest Allowed TLS Version: Set the lowest TLS version that the device accepts for connection.

• Verify Server Certificate: Verifies the SIP server public certificate against the CA certificates in the device.

• Client Certificate: Specify the client certificate and private key used to verify the intercom’s authority to communicate with the SIP server.

• Local SIP Port: Set the local port for the device for SIP signaling. If you change this value, it doesn’t take effect until you restart the device. The default value is 5060.

• PRACK Enabled: Enable the PRACK method for reliable confirmation of SIP messages with codes 101–199.

• REFER Enabled: Enable the SIP REFER method for call transfer.

• Send KeepAlive Packets: Set if you want the device to send STUN/CRLF packets to the registrar at regular intervals and SIP OPTIONS during calls to keep the setup connection active.

• IP Address Filter Enabled: Blocks SIP packets from addresses other than a SIP Proxy and SIP Registrar, which helps to improve communication security and to prevent unauthorized phone calls.

• Receive Encrypted Calls Only (SRTP): Set if you only want to receive SRTP-encrypted calls to this account, and reject unencrypted calls. For enhanced security, we recommend that you also use TLS as the SIP transport protocol.

• Encrypted Outgoing Calls (SRTP): Set if you want the outgoing calls from this account to be SRTP encrypted. For enhanced security, we recommend that you also use TLS as the SIP transport protocol.

• Use MKI in SRTP Packets: Use MKI (Master Key Identifier) if your counterpart requires it for identifying the master key when multiple keys are rotated in the SRTP packets.

• Adaptive Control of Video Quality: Allow the use of the extended RTP profile for feedback via RTCP (RTP/AVPF), and the use of interactive video quality control according to RFC-4585. This lets you adapt the video data flow to match the current network connection quality.

• Do Not Play Incoming Early Media: Prevents the playing of the incoming audio stream from a PBX or other device before the call is picked up (early media). A standard local ringtone plays instead.

• QoS DSCP Value: Set the SIP packet priority in the network as a decimal value. This value is sent in the Type of Service (TOS) field in the IP packet header. If you change this value, it doesn’t take effect until you restart the device.

• STUN Enabled:  Allow the use of addresses and ports acquired from the configured STUN server in SIP headers and SDP media negotiation.

• STUN server address: Set the IP address of the STUN server used for this SIP account.

• STUN server port:  Set the port of the STUN server used for this SIP account.

• External IP Address: Enter the public IP address or hostname of the router that your device is connected to. If your device has a public IP address, you can leave this field blank.

• Compatibility With Broadsoft Devices: Set the Broadsoft PBX compatibility mode. After you receive a re-invite from a PBX in this mode, the answering unit responds by repeating the last sent SDP with currently used codecs, instead of sending a complete offer.

• Rotate SRV Records: Allow SRV record rotation for SIP Proxy and Registrar. This is an alternative way to switch to backup servers if the main server fails or becomes unavailable.

Video Codecs

• Codec: The name of the video codec.

• Enabled: Select to enable the video codec.

• Priority: Set the priority for the video codec.

Extended Codec Settings

• Profile: The available video codec profiles.

• Enabled: Enable the packetization mode. The payload type can be selected automatically in case it can’t be set manually.

• SDP Payload Type: Set the payload type for video codec H.264 (packetization mode 1). Set a value between 96 and 127, or set to 0 to disable this codec type.

Audio Codecs

• Codec: The name of the audio codecs in the list.

• Enabled: Select to enable the audio codecs in the list.

• Priority: Set the priority for the audio codecs in the list.

DTMF Sending

This section helps you define how the device should send DTMF characters. Check the receiver's DTMF receiving options and settings to make sure DTMF sending works as expected.

• In-Band (Audio): Use the classic method of sending DTMF in the audio band using standardized dual tones.

• RTP (RFC-2833): Send DTMF through RTP according to RFC-2833.

• SIP INFO (RFC-2976): Send DTMF through SIP INFO messages according to RFC-2976.

DTMF Receiving

This section helps you define how to receive DTMF characters from an intercom. Check the sender’s DTMF sending options and settings to make sure the device can receive DTMF as expected.

• In-Band (Audio): Use the classic DTMF dual tone receiving in the audio band.

• RTP (RFC-2833): Use DTMF receiving via RTP according to RFC-2833.

• SIP INFO (RFC-2976): Use DTMF receiving via SIP INFO messages according to RFC-2976.

Transmission Quality Settings

• QoS DSCP Value: Set the audio RTP packet priority in the network. The set value is sent in the TOS (Type of Service) field in the IP packet header.

• Jitter Compensation: Select the buffer length to compensate for uneven intervals in audio packet arrivals. Set a higher value to increase the receiving immunity at the cost of a higher sound delay.

Local Calls Enabled: Allows local calls between 2N devices and AXIS I5304 Network Answering Unit in the LAN. If you turn off local calls, the other devices in the LAN can’t call the device using the format device:device_ID.

Network Identification

• Device ID: Set the device ID to be displayed in the LAN device list for other devices on the same LAN. To direct a call to this device, enter the user phone number as device:device_ID in those devices.

• Test Call: Make a test call to a selected phone number.

Connection to Intercoms

• Access Key 1, 2: Set the access key that 2N answering units, intercoms and AXIS I5304 Network Answering Unit share. Make sure the keys match. If they don't, the devices can't communicate.

Connection to Answering Units

• Access Key:  Set the access key that 2N answering units, intercoms and AXIS I5304 Network Answering Unit share. Make sure the keys match. If they don't, the devices can't communicate.

• Multicast Address: Set network multicast address to which the answering unit messages will be sent.

LAN Devices

• LAN Device Count: Shows the number of local devices in the network.

• Show LAN device List: Click Show to show a detailed list of local devices in the network.

DTMF Sending

• In-Band (Audio): Use the classic method of sending DTMF in the audio band using standardized dual tones.

• RTP (RFC-2833): Send DTMF through RTP according to RFC-2833.

• SIP INFO (RFC-2976): Send DTMF through SIP INFO messages according to RFC-2976.

DTMF Receiving

• In-Band (Audio): Use the classic DTMF dual tone receiving in the audio band.

• RTP (RFC-2833): Use DTMF receiving via RTP according to RFC-2833.

• SIP INFO (RFC-2976): Use DTMF receiving via SIP INFO messages according to RFC-2976.

Transmission Quality Settings

• Jitter Compensation: Select the buffer length to compensate for uneven intervals in audio packet arrivals. Set a higher value to increase the receiving immunity at the cost of a higher sound delay.

Unlocking Settings

• Default Unlock Code: Use the default code for calls with a device/phone number that isn’t in the unit phone book.

• Hang Up After Door Unlocking: Ends the call after the door unlocking request has been sent successfully.

• Hang-Up Delay: Set a delay time for ending the call. When the unlocking request has been sent, the device ends the call after the set time.

• Show Door Open Sensor: Shows the state of the intercom’s door open sensor.

The HTTP command settings are the same for home screen, in-call and external camera.

• Command: You can set up to three commands for each button display.

• URL: Set the HTTP command to send to an external device when you press a button. The command format is http://ip-address/path, for example http://192.168.1.50/relay1=on. Set the parameter to 0 if you don’t want to send the command.

• Icon: Select the HTTP command button icon.

• Name: Enter a name for the HTTP command.

• Username: Set the username for the HTTP commands sent during switch activation or deactivation. You only need to set this if authentication is required.

• Password: Set the password for the HTTP commands sent during switch activation or deactivation.

Sound message language: Select a language for spoken messages. If a translation is available for a mapped sound, the message plays in the specified language. Otherwise, it plays in English or as a language-neutral sound.

Sound mapping

• Busy Tone: Select a tone to play when the called user is busy.

• Call End Signaling: Select a sound to play when a call ends.

• Ringtone: Select a ring-back tone to play when the called user is ringing.

• Ringing Before Call Answering: Select a ringtone sound to play before an incoming call is answered.

• Doorbell: Select a sound to play when someone presses the doorbell button.

• Out-of-office message: Select a message to play when a call is unanswered.

• : Click to play the sound of your choice.

Sound upload

You can add up to 10 audio files to the device.

• Name: Add a name for the audio file to find it easier.

• Size: The size of the uploaded audio file.

• : Click to play an uploaded audio file locally on your PC.

• : Click to remove a file.

• : Click to record a sound that you can use in the Sound Mapping tab.

• : Click to upload an audio file to the device that you can use in the Sound Mapping tab.

Basic Settings

• Device Name: Set the name to display in the device web interface, login window, and in other applications.

• Web Interface Language: Set the default language for the administration web server login.

• Password: Set the device password. Click  to change the password. The password must contain at least 8 characters, including one lowercase letter, one uppercase letter, and one digit.

Advanced Settings

• HTTP Port: Set the web server port for HTTP communication. If you change this value, it doesn’t take effect until you restart the device.

• HTTPS Port: Set the web server port for HTTPS communication. If you change this value, it doesn’t take effect until you restart the device.

• Lowest Allowed TLS Version: Set the lowest TLS version that your device accepts for connections.

• HTTPS Server Certificate: Select the server certificate and private key you want to use for encrypting the communication between your device's HTTPS server and the user's web browser.

• Remote Access Enabled: Enable remote access to your device's web server from off-LAN IP addresses.

User Localization

• Original Language: Click to download the original XML file from your device, which includes all user interface texts in English.

• Custom Language:

• • Click to remove custom language files including translations of the user interface texts.

  • Click to download custom language files including translations of the user interface texts.

  • Click to upload custom language files including translations of the user interface texts.

Settings

• Show Weather: Select to allow the device to show the current weather information on the display home screen.

• Location: Set the location of the device for the weather forecast. If you select Show Weather and leave Location empty, the weather for Prague is shown by default.

• Location Shown: Enter the name of the location you want to show with the weather information. If you leave it empty, the name of the location for the weather forecast is shown.

• Temperature Units: Select if you want to show the temperature in °C or °F.

Results

• Last Update: Shows the date of the last server data update.

• Location Found: Shows the weather forecast location found by the weather service.

• Country: Shows the country of the location you have entered, or the default location.

Phone Call Volume

• Call Volume: Select the volume for phone calls.

• Ringtone Volume: Select the volume of the incoming call ringtone, which is relative to the master volume.

• Call-Progress Tone Volume: Select the volume levels for the dial tone, ringtone, and busy tone. However, if your PBX automatically generates call progress tones, this setting won't apply.

Signaling Volume

• Warning Tone Volume: Select the volume for warning and signaling tones, which is relative to the master volume.

• Suppress Waning Tones: Suppress signaling for the following operational states: Internal application started, IP address received, and IP address lost.

• User Sounds Volume: Select the volume for user sounds played by automation, which is relative to the master volume.

1, 2, 3, 4... : The configuration pages for the external IP cameras you can assign to devices in your network. You can assign up to 16 cameras. Click to open a page.

Camera Enabled: Allow the answering unit to use RTSP streams from external IP cameras.

Camera Assignment:

• Click to open the device list, then select the devices you want to assign a camera to. During a call with one of those devices, you can show the selected camera's preview on the answering unit and switch between previews of other assigned and allowed cameras.

• Click to remove all devices you have assigned to the selected camera.

• Display name: Set the name you want to display at the camera preview in the directory of your device. If you leave this field empty, the default name for the selected language will appear instead.

• RTSP Stream Address: Enter the IP camera’s RTSP stream IP address in the format rtsp://camera_ip_address/parameter1=value&parameter2=value. See the parameter table below for examples. The parameters are specific for the selected IP camera model.

• Parameter	Description	Example/Values
  audio	audio	audio=0 (disabled) audio=1 (enabled)
  fps	frame rate	fps=15
  vbr	video bitrate	vbr=768 for 768 kbps
  vcodec	video codec	vcodec=h264 for H.264 vcodec=mjpeg for codec MJPEG
  vres	video resolution	vres=1920x1080 for FullHD
  zipstream	zipstream	zipstream=off (disabled) zipstream=low zipstream=medium zipstream=high zipstream=higher

• Username: Enter the username for connecting to the external IP camera. This is only required if the camera needs authentication.

• Password: Enter the password for connecting to the external IP camera.

• Local RTP Port: Specify the local UTP port for receiving RTP streams.

• State: Shows the current connection status to the external IP camera.

• Stream: Shows the parameters of the received stream.

Camera Preview

Shows the current image from an external camera. If the camera is disconnected or not set up correctly, it displays N/A on a black background.

External IP Camera Log

Shows the RTSP communication with the selected external IP camera, including any failures or error states that may occur.

Basic Settings

• Language: Select the language for the display. Choose from predefined languages or select a custom language from a language file that you have previously uploaded. For information about uploading a language file, see Set a custom language.

• Date Format: Select the date format for the display.

• Time Format: Select the time format for the display.

• Enable Screen Lock: Turn on the screen lock when the device is in idle mode.

• Screen Lock PIN: Set a four-digit code to unlock the screen. Use numbers from 1 to 9.

• Advanced Settings Code: Set an access code for the Advanced Settings on the display. If you don't enter a code, you won't be able to open the advanced settings on the device display.

• Device mode: Select the Hotel or Normal mode.

• • In Hotel mode, your device has a simpler user interface and some features work differently than they do in normal mode. Your device lets you call one preset contact and receive incoming calls. It also shows the time and weather. However, most other features are limited. You can't set the do not disturb mode from the device, and you can't access the directory, call log, or settings menus. Additionally, you won't have quick access to weather settings, and you won't see notifications about missed calls, door contact states, and more.

• Display Setting Menu: Show and access the Setting menu on the display. If you deactivate Display Setting Menu, you can only configure the device via the web and remote access.

• Display Time In Idle Mode: Select to allow the device to show time in idle mode.

Backlight

• Intensity in Active Mode: Set the backlight brightness level. Select a value as a percentage of the maximum possible brightness.

• Lower Intensity in Idle Mode To: Set the level of reduction for the backlight intensity when the device goes into idle mode.

• Go to Idle Mode In: Set the inactivity timeout period after which your device switches to idle mode.

User Localization

• Original Language: Click to download a localization file template, which is an XML file containing all the English texts to be displayed. Use the template when you create your own translation.

• Custom Language:

• • Click to remove your localization file.

  • Click to download your localization file.

  • Click to upload your localization file.

Doorbell Button

• Doorbell Button Function: Select a doorbell function. The button is used either as a classical doorbell or for alarm call activation.

• Camera Assigned to Doorbell: Select the external camera to display when the doorbell rings. The camera preview will not interrupt an active call or ringing. To return to the call or ringing, tap the green bar at the top of the display. If you don't confirm the doorbell, a warning will appear on your device and a record will be added to the call log.

Use DHCP server: Select to automatically obtain the IP address from the LAN DHCP server. If no DHCP server exists or is available in the network, set the network manually.

Static IP Address Setting

• Static IP Address: Enter the static IP address of the device.

• Network Mask: Enter the network mask (also known as a subnet mask).

• Default Gateway: Enter the default gateway address for off-LAN communication.

DNS Setting

• Always Use Manual Setting: Select to manually set the DNS server addresses.

• Primary DNS: Enter a primary DNS server address for the translation of domain names to IP addresses.

• Secondary DNS: Enter a secondary DNS address to use if the primary DNS is unavailable.

Network Identification

• Hostname: Set the device LAN identification.

• Vendor Class Identifier: Set the manufacturer identifier as a character string for DHCP Option 60.

VLAN Settings

• VLAN Enabled: Select if you want to use virtual network support (VLAN according to 802.1q). Remember to also set the VLAN ID.

• VLAN ID: Enter a VLAN ID from the range of 1–4094. The device can only receive packets with the set ID. Be aware that an incorrect setting can cause a connection loss.

Network Interface Settings

• Required Port Mode: Select the preferred network interface port mode; Automatically or Half Duplex – 10 Mbps. If the available LAN cabling isn't reliable enough for 100 Mbps traffic, the bit rate is reduced to 10 Mbps.

• Advertised Modes: Select the modes to advertise during auto-negotiation.

• Current Port State: Shows the current LAN port state.

Device Identity

• Device identity: Enter the username for authentication through EAP-MD5 and EAP-TLS.

MD5 Authentication

• Authentication enabled: Use the 802.1x EAP-MD5 protocol for network device authentication. If the network doesn't support 802.1x and you select this option, your device will become unavailable.

• Password: Enter the access password for EAP-MD5 authentication.

TLS Authentication

• Authentication enabled: Use the 802.1x EAP-TLS protocol for network device authentication. If the network doesn’t support 802.1x and you select this option, your device will become unavailable.

• Trusted Certificate: Select a trusted certificate to verify the validity of the RADIUS server's public certificate. If you don't include a trusted certificate, the RADIUS public certificate won't be verified.

• Client certificate: Select a user certificate and private key to verify the answering unit authorization to communicate through the 802.1x-secured network element port in the LAN.

PEAP MSCHAPv2 authentication

• Authentication Allowed: Use the 802.1x PEAP MSCHAPv2 protocol for network device authentication. If the network doesn’t support 802.1x and you select this option, your device will become unavailable.

• Trusted Certificate: Select a trusted certificate to verify the validity of the RADIUS server's public certificate. If you don't include a trusted certificate, the RADIUS public certificate won't be verified.

• Password: Enter the access password for PEAP-MSCHAPv2 authentication.

Current Time

• Use Time From the Internet: Select to synchronize the device time with the Internet.

• Important

  We recommend that you select Use time from Internet for maximum accuracy and reliability. The device time error can be up to ±2 minutes per month under normal operation conditions.

• Current Device Time: The current time of the device.

• Synchronize With Browser: Click to synchronize the time with your current PC time.

Time Zone

• Automatic Detection: Select if you want to automatically detect the time zone from My2N. If you turn off this option, use the manual selection option to select a time zone manually or apply your own custom rule.

• Detected Time Zone: Shows the automatically detected time zone. If the function is unavailable or turned off, N/A appears.

• Manual Selection: Select your local time zone to define time shifts and the transition to and from daylight saving time.

• Custom Rule: Set a custom rule if your device is installed at a location that isn't listed in Manual Selection. Make sure to select Custom Rule from the Manual Selection drop-down menu..

NTP Server

• NTP Server Address: Enter the IP address or domain name of the NTP server that you want to use to synchronize your device's internal clock.

• NTP Time Status: Shows the stauts of the last local time synchronization attempt via NTP.

Beta Features

The list contains published beta functions designed for user testing.

• Name: The name of the function.

• State: The function status (started/stopped)

• Action: The event that starts/stops the function

• The function status changes when you restart the device. Use the Cancel action before the device is restarted to cancel the status change request.

CA Certificates

• : Click to upload a certificate stored on your local PC.

• • Certificate ID: Enter the certificate ID used for identification when selecting, modifying, or deleting certificates.

  • Select File...: Click to browse and select a file from your PC.

  • Upload: Click to upload the certificate.

• : Click to delete one or more of the certificates from the device.

• : Click to read more about the selected certificate in the list.

User Certificates

• : Click to upload a certificate stored on your local PC.

• • Certificate ID: Enter the certificate ID used for identification when selecting, modifying, or deleting certificates.

  • User Certificate

  • • Select File...: Click to browse and select a file from your PC.

  • Private Key

  • • Select File...: Click to browse and select a file from your PC.

  • Private Key Password: Enter the password if this is required for authentication of the private key.

  • Upload: Click to upload the certificate and private key.

• : Click to delete one or more of the certificates from the device.

• : Click to read more about the selected certificate in the list.

My2N Enabled: Enable connection to My2N. You can use the My2N cloud platform to access the device’s web interface remotely and to remotely administer and configure 2N IP devices.

My2N Security Code

• Serial Number: Shows the serial number of the device that the valid My2N code applies to.

• My2N Security Code: Shows the code for adding the device to My2N.

• Generate New: Click to make the current My2N security code inactive, and generate a new one.

Connection State

Shows status messages for the connection to My2N.

• My2N ID: Shows the unique identifier of the company created in the My2N portal.

My2N / TR069 Enabled: Enable this option to connect to My2N or another auto configuration server (ACS).

General Settings

• Active Profile: Select a pre-defined profile, or select Custom Setting and configure the auto configuration server (ACS) connection manually.

• Next Synchronization In: Shows the time for the next synchronization with the remote ACS.

• Connection State: Shows the current status of the connection to the ACS.

• Communication Status Detail: Shows the server communication error code or HTTP status code.

• Connection test: Click to test the TR069 connection according to the set profile. You can see the result of the test in Connection State.

Diagnostics Package

Shows information about packet and syslog capture, such as status, packet size,

• Packet Capture Status: Shows if packet capture has been started in the Packet Capture tab.

• Size of Captured Packets: Shows the size of the captured packets.

• Syslog Capture State: Shows if Syslog message capture has been started in the Syslog tab.

• Duration of Captured Syslogs: Shows how long Syslog messages are captured in the Syslog tab.

• Size of Captured Syslogs: Shows the size of the captured Syslog messages.

• Stop Syslog Capture: Set the packet capture time.

• Diagnostics Package Control

• • : Start to capture diagnostic data. Restarts packet capture if already running.

  • : Download a zip file of the captured diagnostics data.

Tools

• Ping: Click and enter the IP address in the Address field. Click Ping again to send test data to the IP address.

Local Packet Capture

• Current State: Shows if the local packet capture has been started or stopped.

• Buffer size: Shows the size of the available buffer.

• Buffer Utilization: Shows how much of the buffer you use.

• Number of Captured Packets: Shows the amount of captured packets.

• Packet Capture Control

• • : Click to start local packet capturing. If already running, it restarts packet capturing.

  • : Click to stop capturing.

  • : Click to download the packet capture file.

Remote Packet Capture

• Current State: Shows if the remote packet capture has been started or stopped.

• Count of Sent Packets: Shows the amount of sent packets.

• Count of Sent Bytes: Shows the size of the sent packets.

• Remaining Time: Shows the remaining capture time.

• Packet Capture Control

• • : Click to start remote packet capturing. In the dialog, set the incoming/outgoing packet capturing time (in seconds). Click OK to start capturing.

  • : Stop capturing.

Syslog Server Settings

• Send Syslog Messages: Select to send syslog messages to the Syslog server. Make sure that the server address is valid.

• Server Address: Enter the IP or MAC address of the server that runs the Syslog application.

• Severity Level: Select the severity level of the messages to be sent. The Debug 1–3 setting is only recommended to facilitate troubleshooting for the Technical Support department.

Local Syslog Messages

Shows a general status overview of the local Syslog messages, such as if messages are being saved, and the size of the Syslog messages.

• Required Saving Time: Select how long the Syslog messages should be saved.

• Syslog Messages Saving Control

• • : Click to start saving Syslog messages.

  • : Click to stop saving Syslog messages.

  • : Click to download Syslog messages.

  • : Click to delete the locally saved Syslog messages in the device.

Configuration

• Upload Configuration File to Device: Click Restore Configuration to restore the configuration from a previous backup. In the dialog that opens, select a configuration file and upload it to your device. Before uploading, decide whether to apply the LAN settings and SIP PBX connection settings.

• Important

  The login password is stored in the configuration file. If the password isn't encoded in the file, or if you use the default password (2n), only the valid parts of the configuration will be uploaded and your password won't change.

• Download Configuration File from Device: Click Back Up Configuration to back up your device's complete current configuration. This downloads the entire configuration to your storage.

• Note

  Handle the configuration file with care, as it might contain sensitive information like user phone numbers and access passwords.

• Reset Configuration to Default State: Click Reset Configuration to reset all settings in the device, except for the LAN settings. For a full reset, including the LAN settings, reset the device using the RESET button. For more information, see Reset to factory default settings.

System

Shows a general overview of the device software, such as version and the date for the build.

• Upgrade Device Firmware: Click Upgrade Firmware and select a firmware file to upload in the dialog that appears. Once the upload is successful, the device restarts automatically. The process typically takes less than a minute and doesn’t affect the configuration.

  You can find the latest firmware version for your device on axis.com/support/device-software. The device checks the firmware file, and prevents you from uploading an incorrect or corrupt file.

• Firmware Status: Shows whether a newer firmware version is available. If a new version is available, click Upgrade Now to upgrade. If the device can’t find a new version, click Check Now to check for new versions.

• Notify of Beta Versions: Select this option to monitor and download the latest firmware beta version.

• Restart Device: Click to restart the device, which takes approximately 30 seconds. Once the restart is complete and the device has been assigned an IP address, the login window appears automatically.

• Third Party Library License: Click Show to view a dialog listing the used licenses and third-party libraries, along with a link to the End User License Agreement (EULA).

Usage Statistics

• Send Anonymous Statistics Data: Enable the sending of anonymous statistics on device usage to the manufacturer. Sensitive information, like passwords, access codes, or phone numbers, is not included. By sharing this data, you're helping the manufacturer to improve the quality, reliability, and performance of the software. Your participation is voluntary, and you can opt out of sending statistics at any time.

Date and time: Shows the date and time for the given location.

: Shows the weather conditions in the given location.

: Do not disturb mode is active. The ringtone for incoming calls is silenced. Toggle to turn off.

: Do not disturb mode is inactive. Toggle to turn on.

CALL LOG : Tap to show the call log, which include all calls to and from the device. See Call log for more information.

: Tap to go to your list of contacts and connected external cameras. See Directory for more information.

SETTINGS: Tap to access the settings for the device, such as language and sounds. See Settings for more information.

: Shows an outgoing call with information about date, time, and the receiver of the call.

: Shows an incoming call, with information about date, time, and the caller.

: Shows a missed call with information about date, time, and the caller.

: Click to show more information about the call, and if available, a camera preview.

DELETE ALL: Click to delete all calls in the log.

: Tap to call the selected contact.

: Tap to send a configured unlock code to the selected device. If the code is compatible with the selected device, its lock opens. If no unlock code is set, the default unlock code will be sent to the selected device.

: Tap to preview the selected device’s video, if available.

: Tap to show your contacts in a row.

: Tap to show your contacts in a list.

Display: Tap to change the following settings:

• Brightness: Set the display backlight.

• Screen timeout: Set the time before the screen changes to idle mode.

• Screen lock: Turn the screen lock on or off. When you turn on the screen lock, you need to select a 4-digit pin code.

Sound: Tap to change the following settings:

• Ringing volume: Set the ringtone volume for incoming calls..

• Call volume: Set the speaker volume for incoming calls.

• Ringtone: Select a ringtone for incoming calls.

• Doorbell tone: Select a tone for the doorbell.

• Voicemail: Set your voicemail message directly in the device.

• • Voicemail: Turn off if you don’t want to play a voicemail message. Unanswered calls will be terminated.

  • Select recording: Select a recording. You can either select a default voicemail message, or record a customized message.

  • Default Recording Language: If you have selected the default recording, which is a default voicemail message, set the language for the message.

  • Enable visitor to leave message: Turn on to allow callers to record a message that's stored in the device. After the voicemail message plays, a tone sounds, and recording begins for up to 20 seconds. The message captures both audio and video, depending on the capabilities of the calling device.

  • Ring Time Before Voicemail Activation: Set the timeout for incoming calls, after which the voicemail message plays.

• Date and time: Tap to change the following settings:

• Automatic date and time: Turn on to retrieve date and time automatically from the network.

• Set time zone: Set your local time zone to define time shifts and the transition to and from daylight saving time.

• Set date: Set the date manually.

• Set time: Set the time manually.

• Time format: Select if you want to show a 12-hour clock or a 24-hour clock on the home screen.

• Date format: Set the format for the date you want to show on the home screen.

Language: Tap to select a language for the display interface. You can select one of eight predefined languages.

• Custom language: Tap to set a custom language from a language file that you have previously uploaded. For information about uploading a language file, see Set a custom language.

Do Not Disturb mode: Tap to change the following settings:

• Do Not Disturb Mode: Turn the do not disturb mode on or off. When turned on, incoming calls will be silenced. Per default, the doorbell tone will ring even if the do not disturb mode is turned on.

• Reject Calls in DND Mode: Turn on to reject incoming calls when the device is set to do not disturb mode.

• Mute Doorbell in DND Mode: Turn on to silence the doorbell when the device is set to do not disturb mode.

Weather: Tap to change the following settings:

• Show Weather: Turn on to show information about the weather on the home screen.

• Location: Set the location for the weather forecast.

• Units: Select if you want to show the temperature in °C or °F.

Advanced settings: Enter your access code to open the advanced settings. Set or change the access code in the device’s web interface. For more information, see Display.

• Network Settings

• • Use DHCP Server: Turn on to allow the DHCP server to assign an IP address.

  • Static IP Address Setting: Set the static IP address, network mask and default gateway.

  • Required Port Mode: Select the preferred network interface port mode.

  • Advertised Modes: Select the modes to be advertised in auto-negotiation.

• For more information about the network settings, see Network.

• Restart device: Tap to restart the device.

About: Tap to show the following details about the device:

• serial number

• software version

• MAC address

• IP address