About the product
AXIS P1445-LE-3 License Plate Verifier Kit consists of an AXIS P1445-LE Network Camera and pre-installed AXIS License Plate Verifier application, making it a kit for automated vehicle entry and exit management. AXIS P1445-LE-3 uses an allowlist and a blocklist to verify access to controlled areas such as parking lots.
Get started
Basic setup
- These setup instructions are valid for cameras that are not sold as a kit with AXIS License Plate Verifier
These setup instructions are valid for all scenarios:
Camera mounting recommendations
When you select the mounting location, remember that direct sunlight can distort the image, for example, during sunrise and sunset.
The mounting height for a camera in a Access control scenario should be half of the distance of that between the vehicle and the camera.
The mounting height for camera in a Free flow (slow traffic license plate recognition) scenario should be less than half of the distance of that between the vehicle and the camera.
- Access control capture distance: 2–7 m (6.6–23 ft). This example is based on the AXIS P3265–LVE-3 License Plate Verifier kit.
Capture distance: (x) Mounting height (y) 2.0 m (6.6 ft) 1.0 m (3.3 ft) 3.0 m (9.8 ft) 1.5 m (4.9 ft) 4.0 m (13 ft) 2.0 m (6.6 ft) 5.0 m (16 ft) 2.5 m (8.2 ft) 7.0 m (23 ft) 3.5 m (11 ft) - Free flow capture distance: 7–20m (23–65 ft). This example is based on the AXIS P1465–LE-3 License Plate Verifier kit.
Capture distance (x) Mounting height (y) 7.0 m (23 ft) 3.0 m (9.8 ft) 10.0 m (33 ft) 4.0 m (13 ft) 15.0 m (49 ft) 6.0 m (19.5 ft) 20.0 m (65 ft) 10.0 m (33 ft) The camera’s mounting angle should not be larger than 30° in any direction.
Mounting angle from the side. Mounting angle from above. The image of the license plate should not tilt more than 5° horizontally. If the image is tilted more than 5°, we recommended that you adjust the camera so that the license plate is displayed horizontally in the live stream.
Horizontal tilt.
Setup assistant
When you first run the application, set up Free flow or Access control using the setup assistant. If you want to make changes later on, it can be found in the Settings tab under Setup assistant.
Free flow
In Free flow, the application can detect and read license plates in slow speed traffic on larger access roads, city centers and enclosed areas like campuses, ports or airports. This allows for LPR-forensic search and LPR triggered events in a VMS.
Select Free flow and click Next.
Select the image rotation that corresponds to how your camera is mounted.
Select the number of areas of interest. Note that one area can detect plates in both directions.
Select the region where the camera is located.
Select capture type.
License plate crop saves only the license plate.
Vehicle crop saves the entire captured vehicle.
Frame downsized 480x270 saves the entire image and reduces the resolution to 480x270.
Full frame saves the entire image at full resolution.
Drag the anchor points to adjust the area of interest. See Adjust the area of interest.
Adjust the direction of the area of interest. Click the arrow and rotate to set the direction. The direction determines how the application registers vehicles entering or exiting the area.
Click Next
In the Protocol drop-down list, select one of the following protocols:
TCP
HTTP POST
In the Server URL field, type the server address and port in the following format:
127.0.0.1:8080
In the Device ID field, type the name of the device or leave as is.
Under Event types, select one or more of the following options:
New means the first detection of a license plate.
Update is either a correction of a character on a previously detected license plate, or when a a direction is detected as the plate moves and is tracked across the image.
Lost is the last tracked event of the license plate before it exits the image. It also contains the direction of the license plate.
To turn on the feature, select Send event data to server.
To reduce bandwidth when using HTTP POST, you can select Do not to send images through HTTP POST.
Click Next.
If you already have a list of registered plates, choose to import as either a blocklist or allowlist.
Click Finish.
Access control
Use the setup wizard for quick and easy configuration. You can choose to Skip to leave the guide at any time.
Select Access control and click Next.
Select the type of access control to use:
Internal I/O if you want keep list management in the camera. See Open a barrier for known vehicles using the camera's I/O.
Controller if you want to connect a Door controller. See Connect to a door controller.
Relay if you want to connect to a relay module. See Open a barrier for known vehicles using a relay module.
In the Barrier mode drop-down list, under Open from lists, select Allowlist.
In the Vehicle direction drop-down list, select out.
In the ROI drop-down-list, select the area of interest you would like to use, or if you would like to use all.
Click Next.
On the Image settings page:
Select the number of areas of interest.
Select the region where the camera is located.
Select capture type. See Adjust the image capture settings.
Drag the anchor points to adjust the area of interest. See Adjust the area of interest.
Adjust the direction of the area of interest. The direction determines how the application registers vehicles entering or exiting the area.
Click Next
On the Event data page:
For detailed settings see: Push event information to third-party software.
In the Protocol drop-down list, select one of the following protocols:
TCP
HTTP POST
In the Server URL field, type the server address and port in the following format:
127.0.0.1:8080
.In the Device ID field, type the name of the device or leave as is.
Under Event types, select one or more of the following options:
New means the first detection of a license plate.
Update is either a correction of a character on a previously detected license plate, or when a a direction is detected as the plate moves and is tracked across the image.
Lost is the last tracked event of the license plate before it exits the image. It also contains the direction of the license plate.
To turn on the feature, select Send event data to server.
To reduce bandwidth when using HTTP POST, you can select Do not to send images through HTTP POST.
Click Next
- On the Import list from a .csv file page:
If you already have a list of registered plates, choose to import as either a blocklist or allowlist.
Click Finish.
How to access the product's webpage
If you do not know the IP address of your product, use AXIS IP Utility or AXIS Device Manager to locate the product on the network. Both applications are free and can be downloaded from axis.com/support
We recommend the following browsers:
ChromeTM
Firefox®
Start the web browser.
Enter the IP address or host name of the Axis product in the browser’s address field.
Enter the username and password. If this is the first time you access the product, you must first configure the root password.
If this is the first time you access the product, you are prompted to do some initial settings. When you’re done, the product’s live view page opens in your browser..
For more information about how to discover and assign an IP address, see the document How to assign an IP address and access your device on the product page at axis.com
Create an administrator account
The first time you log in to your device, you must create an administrator account.
Enter a username.
Enter a password. See Secure passwords.
Re-enter the password.
Accept the license agreement.
Click Add account.
The device has no default account. If you lose the password for your administrator account, you must reset the device. See Reset to factory default settings.
Secure passwords
Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password.
The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.
To protect your data we strongly recommend that you:
Use a password with at least 8 characters, preferably created by a password generator.
Don’t expose the password.
Change the password at a recurring interval, at least once a year.
Install the application
The cameras P1445-LE-3, P3245-LE-3, P1455-LE-3 come with AXIS License Plate Verifier preinstalled in the firmware.
To install the application on the device, you need administrator rights.
Go to the device’s webpage.
Go to Settings > Apps.
Click Add to upload the application file (.eap) to the camera.
- To activate the license, you need a license key that is generated by the license code and the Axis device serial number. If you don’t have a license key on the computer, do the following:
Go to axis.com/support/license-key-registration#/registration
Enter the serial number and the license code.
Save the license key file on the computer. Browse to select the file and then click Activate.
Adjust the area of interest
The area of interest is the area in the live view where the application looks for license plates. For optimal performance, keep the area of interest as small as possible. To adjust the area of interest, do the following:
Go to Settings .
Click Edit area of interest.
To improve verification and captured images, go to Zoom and adjust the slider to your needs.
To have the camera automatically focus on the vehicles, click Autofocus. To set the focus manually, go to Focus and adjust it with the slider.
To move the area of interest, click anywhere in the area and drag it to where the license plates are most visible. If you place the area of interest outside the live view, it will automatically jump back to default position. Make sure the region of interest stays in position after you have saved the settings.
To adjust the area of interest, click anywhere in the area and drag the anchor points highlighted in blue.
To reset the area of interest, right click within the area and select Reset.
To add anchor points, click the on one of the yellow anchor points. The anchor point will turn blue, showing it can be manipulated. New yellow points are automatically added next to the blue anchor point. The maximum number of blue anchor points is eight.
Click anywhere outside the area of interest to save your changes.
To get the correct direction feedback in the Event log, you need to turn the arrow to match the driving direction.
Click the arrow icon.
Select the anchor point and rotate the arrow so it aligns with the driving direction.
Click outside the area of interest to save the changes.
- Note that one area can detect plates in both directions. The direction feedback shows up in the Direction column.
To add a second area of interest, select 2 in the Area of interest drop-down menu.
- If you are using a standalone camera, you can have the app set the recommended settings for license plate recognition.
Click Recommended LPR settings. You will see a table where the current settings and the recommended settings differ.
Click Update settings to have the app change the settings their recommended values.
Select region
Go to Settings > Image.
In the Region drop-down list, select your region.
Adjust the image capture settings
Go to Settings > Image.
To change the resolution of captured images, go to Resolution
To change the rotation of the captured image, go to Image rotation
To change how you save your captured images, go to Save full frame:
License plate crop saves only the license plate.
Vehicle crop saves the entire captured vehicle.
Frame downsized 480x270 saves the entire image and reduces the resolution to 480x270.
Full frame saves the entire image at full resolution.
Set up event storage
An event consists of the captured image, the license plate, the area of interest number, vehicle direction, access, and the date and time.
This example use case explains how to store events of allowlisted license plate numbers for 30 days.
- Requirements:
Camera physically installed and connected to the network.
AXIS License Plate Verifier up and running on the camera.
Internal storage or an SD card installed in the camera.
Go to Settings > Events.
Under Save events, select Allowlisted.
Under Delete events after, select 30 days.
- Note
To detect an inserted SD card when the app is running, you need to restart the app. If an SD card is installed in the camera, the app will automatically choose the SD card as the default storage.
AXIS License Plate Verifier uses the cameras internal memory to save up to 1,000 events, using license plate crops as the frame. If you use larger frames, it will vary the amount of events you can save.
To change the image capture settings, go to Settings > Image. An SD card can save up to 100,000 events using any type of frame.
Installation
Preview mode
Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.
Manage lists
Add detected license plate to list
A license plate can be added directly to a list after being detected by the application.
Click the Event log tab.
Go to Latest Event.
Click Add to list next to the license plate that you’d like to add.
Select the list you would like to add the license plate in the list drop down menu.
Click Append.
Add descriptions to license plates
To add a description to a license plate in the list:
Go to List management.
Select the license plate you want to edit and click the pen icon.
Type the relevant information in the Description field at the top of the list
Click the disk icon to save.
Customize list names
You can change the name of any of the lists to fit your specific use case.
Go to List management.
Go to the list menu of the list you want to change.
Select Rename.
Type the name of the list.
The new list name will be updated in any existing configurations.
Import allowlisted license plate numbers
You can import allowlisted license plate numbers from a .csv file on the computer. In addition to the license plate number, you can also add comments for each license plate number in the .csv file.
The structure of the .csv file must look like this: license plate,date,description
Example
Only license plate:
AXIS123
License plate + description:
AXIS123,,John Smith
License plate + date + description:
AXIS123,2022-06-08,John Smith
Go to List management
Go to the context menu next to Allowlist and select Import from file.
Browse to select a .csv file on the computer.
Click OK.
Check that the imported license plate numbers appear in the Allowlist.
Share license plate lists with other cameras
You can share the license plate lists with other cameras on the network. The synchronization will override all current license plate lists in the other cameras.
Go to List management.
Under Camera synchronization, type the IP address, username and password.
Click +.
Click Camera synchronization.
Check that the date and time under Last sync updates accordingly.
Schedule lists
Lists can be scheduled to only be active during certain times during certain days of the week. To schedule a list:
Go to List management.
Go the list menu of the list you want to schedule.
Select Schedule in the pop-up menu.
Select the start and end time, and the day when the list should be active.
Click the button next to Enabled.
Click Save.
Additional settings
Configure text overlay
A text overlay shows the following event information in the live view: weekday, month, time, year, license plate number
.
Go to Settings > Image.
Activate Text overlay.
Set Overlay duration to a value between 1 and 9 seconds.
Select either date, time and license plate (Datetime + LP), or just the license plate (LP).
Check that the overlay appears in the live view.
Detect license plates in low-light conditions
Each detection gets a score by the algorithm, this is called the sensitivity level (confidence parameter). Detections that have a lower score than the selected level will not show up in the list of events.
For scenes with low lighting you can lower the sensitivity level.
Go to Settings > Detection parameters.
Adjust the slider under Sensitivity level. To avoid false detections, we recommend that you lower the threshold value with 0.05 at a time.
Check that the algorithm detects the license plates as expected.
Allow fewer characters on license plates
The application has a default minimum number of characters for a license plate to be detected. The default minimum number of characters is five. You can configure the application to detect license plates with fewer characters.
Go to Settings > Detection parameters.
In the Minimum number of characters field, type the minimum number of characters you want to allow.
Check that the application detects license plates as expected.
Allow only exact matches of license plates
The matching algorithm automatically allows a deviation of one character when matching the detected license plate against the allowlist or blocklist. However, some scenarios need an exact match of all characters of the license plate.
Go to List management.
Click to activate Strict matching.
Check that the application matches the license plates as expected.
Allow more than one character deviation when matching license plates
The matching algorithm automatically allows a deviation of one character when matching the detected license plate against the allowlist or blocklist. However, you can allow more than one character deviation.
Go to Settings > Detection parameters.
Under Allowed character deviation, select the number of characters that are allowed to be different.
Check that the application matches the license plates as expected.
Give limited access to operators
Operators can be given a limited access to the app using an URL. This way they only have access to the Event log and List management. The URL can be found under Settings > User rights.
Set up secure connection
To protect communication and data between devices, for example between the camera and the door controller, set up a secure connection with HTTPS using certificates.
Go to Settings > Security.
Under HTTPS, Enable HTTPS.
Select either Self-signed or CA-signed.
Find out more about HTTPS and how to use it at help.axis.com/axis-os-hardening-guide.
Clear all events
After you set up the app, it can be a good idea to clear the records of any images or captured plates from the setup process.
To clear all images and plates from the database:
- Go to Settings > Maintenance.
Click Clear all recognition results.
Click Yes.
Use virtual ports to trigger actions
Virtual ports can be used together with access control to trigger any kind of action. This example explains how to set up AXIS License Plate Verifier together with the camera’s I/O port to display a text overlay using a virtual port.
- Requirements:
Camera physically installed and connected to the network.
AXIS License Plate Verifier up and running on the camera.
Cables connected between the barrier and the camera’s I/O port.
Basic setup done. See Basic setup.
Go to the application’s webpage and select the Settings tab.
Go to Access control.
Under Access control , select the Type drop-down list, select Internal I/O.
Select the I/O output #.
Select a port in the Virtual port drop-down list.
In the Barrier mode drop-down list, select Open to all.
In the Vehicle direction drop-down list, select any.
In the ROI drop-down-list, select the area of interest you would like to use, or if you would like to use all.
In the camera’s webpage, go to System > Events.
Click Add rule.
Under Condition select Virtual input is active and the port number you have selected.
Under Action, select Use overlay text.
Select Video channels.
Type the text you want displayed.
Add the duration of the text.
Click Save.
Go to Video > Overlays.
Go to Overlays.
Select Text in the drop-down menu and click +.
Type
#D
or select the modifier in the Modifiers drop-down list.Check that the text overlay is displayed when a vehicle enters the region of interest in the live view.
Vehicle entry and exit scenario
In the scenario for vehicle entry and exit, the application reads the vehicle license plate captured by the camera and verifies the license plate against a list of authorized or unauthorized license plate numbers stored in the camera.
This scenario requires the application embedded in a camera with I/O support or a connected I/O relay module to open and close the barrier.
Open a barrier for known vehicles using a relay module
This example use case explains how to set up AXIS License Plate Verifier together with a relay module to open a barrier for a known vehicle driving through a specific region of interest (ROI) into, let’s say a parking area.
- Requirements:
Camera physically installed and connected to the network.
AXIS License Plate Verifier up and running on the camera.
Cables connected between the barrier and the relay module.
Basic setup done. See Basic setup.
Go to the camera’s webpage, select Settings and open AXIS License Plate Verifier.
Go to the relay module’s webpage and make sure the relay port is connected to the camera’s I/O port.
Copy the relay module’s IP address.
Go back to AXIS License Plate Verifier.
Go to the Settings>Access control
Go to Type and select Relay in the drop-down list.
In the I/O output drop-down list, select the I/O port that is connected to the barrier.
In the Barrier mode drop-down list, select Open from lists and then check Allowlist.
In the Vehicle direction drop-down list, select in.
In the ROI drop-down list, select the area of interest that covers the traffic lane.
Enter the following information:
the IP address for the relay module in format
192.168.0.0
the username for the relay module
the password for the relay module
To make sure the connection works, click Connect.
To activate the connection, click Turn on integration.
Go to the List management tab
Enter the license plate number in the Allowlist field.
- Note
The physical input ports 1 to 8 on the relay module correspond to ports 1 to 8 in the drop-down list. However, the relay ports 1 to 8 on the relay module correspond to ports 9 to 16 in the drop-down list. This is valid even if the relay module only has 8 ports.
Check that the application identifies the license plate number in the allowlist as a known vehicle and that the barrier opens as expected.
Open a barrier for known vehicles using the camera's I/O
This example explains how to set up AXIS License Plate Verifier together with the camera’s I/O port to open a barrier for a known vehicle entering, for example, a parking area.
- Requirements:
Camera physically installed and connected to the network.
AXIS License Plate Verifier up and running on the camera.
Cables connected between the barrier and the camera’s I/O port.
Basic setup done. See Basic setup.
Go to the application’s webpage and select the Event log tab and add detected license plates to a list. See Add detected license plate to list
To edit the lists directly, go to the List management tab.
Enter the authorized license plate numbers in the Allowlist field.
Go to the Settings tab.
Under Access control , select the Type drop-down list, select Internal I/O.
Select the I/O output #.
In the Barrier mode drop-down list, select Open from lists and then check Allowlist.
In the Vehicle direction drop-down list, select in.
In the ROI drop-down-list, select the area of interest you would like to use, or if you would like to use all.
Check that the application identifies the license plate number in the allowlist as a known vehicle and that the barrier opens as expected.
You can change the name of any of the lists to fit your specific use case.
Get notified about an unauthorized vehicle
This example explains how to set up the application so that an event that triggers a notification can be created in the camera.
- Requirements:
Basic setup done. See Basic setup.
Go to List management.
Enter the license plate number in the Blocklist field.
Go to the camera’s webpage.
Go to Settings > Events and set up an action rule with the application as a condition and with a notification as an action.
Check that the application identifies the added license plate number as an unauthorized vehicle and that the action rule runs as expected.
Vehicle access control scenario
In the scenario for vehicle access control, the application can be connected to an Axis network door controller to configure access rules, create schedules for access times, and handle vehicle access not only for employees, but also, for example, visitors and suppliers.
For backup, use an access system involving a door controller and card reader. To set up the door controller and the card reader, see the user documentation at axis.com
Connect to a door controller
In this example we connect the camera to a network door controller which means the camera works as a sensor. The camera forwards the information to the controller which in turn analyzes the information and triggers the events.
When switching between the AXIS License Plate Verifier and AXIS Entry Manager, make sure to refresh the webpages to get access to all parameters.
- Requirements:
Camera and door controller physically installed and connected to the network.
AXIS License Plate Verifier up and running on the camera.
Basic setup done. See Basic setup.
- Hardware configuration in AXIS Entry Manager
Go to AXIS Entry Manager and start a new hardware configuration under Setup.
In the hardware configuration, rename the network door controller to “Gate controller”.
Click Next.
In Configure locks connected to this controller, clear the Door monitor option.
Click Next.
In Configure readers connected to this controller, clear the Exit reader option.
Click Finish.
- Configuration in AXIS License Plate Verifier
Go the AXIS License Plate Verifier webpage.
Go to the Settings>Access control.
Go to Type and select Controller in the drop-down list.
Enter the following information:
the IP address for the controller in format
192.168.0.0
the username for the controller
the password for the controller
Click Connect.
If the connection is successful, “Gatecontroller” shows up in the Network Door Controller name drop-down list. Select “Gatecontroller”.
In the Reader name drop-down list, select the reader connected to the door “Gatecontroller”, for example “Reader entrance”. These names can be changed in AXIS Entry Manager.
To activate the connection, select Turn on integration.
Enter one of the user’s license plate number, or use the default, in the test field and click Test integration. Check that the test was successful.
- Configure users, groups, doors, and schedules in AXIS Entry Manager
Go to AXIS Entry Manager.
Go to Access Management.
Go to Doors > Add identification type.
In the Credentials needed drop-down list, select License plate only.
To set limits for when the identification type can be used, drag and drop a Schedule to the door.
Add users and, for each user, add the credential License plate.
Click Add credential again and enter the license plate information.
Click Add new group and enter the information.
To add users to a group, drag and drop Users to the user group.
To give users access, drag and drop the Door to the user group.
To limit the access time, drag and drop a Schedule to the user group.
Overview of AXIS Entry Manager user interface. - Users
- Doors
- Schedules
- User groups
Connect to AXIS Secure Entry
This example describes connecting an Axis door controller in AXIS Camera Station and AXIS Secure Entry with AXIS Licence Plate Verifier.
- Requirements:
Camera and door controller physically installed and connected to the network.
AXIS License Plate Verifier up and running on the camera.
AXIS Camera Station client version 5.49.449 and up.
Basic setup done. See Basic setup.
In AXIS Camera Station, see Add a reader.
In the AXIS License Plate Verifier app:
In the Settings tab, go to Configuration wizard and click Start.
Select Access Control.
Select Secure Entry, and click Next.
- In AXIS Camera Station:
Type the IP address of the door controller, available in the device list in AXIS Camera Station > Configuration > Other Devices.
To add a Authentication key, go to AXIS Camera Station > Configuration > Encrypted communication.
Go to External Peripheral Authentication Key and click Show authentication key.
Click Copy key.
- In the AXIS License Plate Verifier app:
Go to Authentication key in the configuration wizard and paste the key.
Click Connect.
Select the Door controller name in the drop-down menu.
Select the Reader name in the drop-down menu.
Check Turn on integration.
Click Next.
Adjust the area of interest. See Adjust the area of interest.
Click Next twice and then Finish.
Integration
Use profiles to push events to multiple servers
With profiles, you can push an event to different servers using different protocols at the same time. To use profiles:
Select a profile in the Profiles drop-down menu.
Configure the rule. See Push event information to third-party software.
Click Save.
Select a new profile in the Profiles drop-down menu.
Push event information to third-party software
The application sends the event information in JSON format. For more information, log in using your MyAxis account, go to the AXIS VAPIX Library and select AXIS License Plate Verifier
With this feature you can integrate third-party software by pushing the event data through TCP or HTTP POST.
- Before you start:
The camera must be physically installed and connected to the network.
AXIS License Plate Verifier must up and running on the camera.
Go to Integration > Push events.
In the Protocol drop-down list, select one of the following protocols:
TCP
HTTP POST
Type the user name and password.
In the Server URL field, type the server address and port in the following format:
127.0.0.1:8080
In the Device ID field, type the name of the device or leave as is.
Under Event types, select one or more of the following options:
New means the first detection of a license plate.
Update is either a correction of a character on a previously detected license plate, or when a a direction is detected as the plate moves and is tracked across the image.
Lost is the last tracked event of the license plate before it exits the image. It also contains the direction of the license plate.
To turn on the feature, select Send event data to server.
To reduce bandwidth when using HTTP POST, you can select Do not to send images through HTTP POST.
Click Save.
- Note
To push events using HTTP POST, you can use an authorization header instead of a user name and password, go to the Auth-Header field, and add a path to an authentication API.
Send images of license plates to a server
With this feature you can push images of the license plates to a server through FTP.
- Before you start:
The camera must be physically installed and connected to the network.
AXIS License Plate Verifier must up and running on the camera.
Go to Integration > Push events.
In the Protocol drop-down list, select FTP.
In the Server URL field, type the server address in the following format:
ftp://10.21.65.77/LPR
.In the Device ID field, type the name of the device. A folder with this name will be created for the images. Images are created using the following format: timestamp_area of interest_direction_carID_license plate text_country.jpg.
Type the username and password for the FTP server.
Select the path and name modifiers for the filenames.
Click Done.
Under Event types, select one or more of the following options:
New means the first detection of a license plate.
Update is either a correction of a character on a previously detected license plate, or when a a direction is detected as the plate moves and is tracked across the image.
Lost is the last tracked event of the license plate before it exits the image. It also contains the direction of the license plate.
- Note
Direction is only included in the filename when Lost or Update is selected.
To turn on the feature, select Send event data to server.
Click Save.
Note that the image varies depending on what type of capture mode you have selected, see Adjust the image capture settings.
If push events fail, the app will resend up to the first 100 failed events to the server.
When using FTP in push events to a Windows server, do not use %c for naming of images that gives you date and time. This is due to the fact that Windows does not accept the naming set by the function %c for date and time. Note that this is not an issue when using a Linux server.
Direct integration with 2N
This example describes direct integration with a 2N IP device.
- Set up an account in your 2N device:
Go to 2N IP Verso.
Go to Services > HTTP API > Account 1.
Select Enable account.
Select Camera access.
Select License plate recognition.
Copy the IP address.
- In the AXIS License Plate Verifier app:
Go to Integration > Direct integration.
Add the IP address or URL to the 2N device.
Select Connection type.
Select what the Barrier is used for.
Type your username and password.
Click Enable integration.
Click Save.
To check in the integration is working:
Go to 2N IP Verso.
Go to Status > Events.
Integrate with Genetec Security Center
This example describes setting up a direct integration with Genetec Security Center.
In Genetec Security Center:
Go to Overview.
Make sure that Database, Directory and License are online. If they’re not, run all Genetec and SQLEXPRESS services in Windows.
Go to Genetec Config Tool > Plugins.
Click Add an entity.
Go to Plugin and select LPR plugin.
Click Next.
Click Next.
Click Next.
Select the LPR plugin you’ve added and go to Data sources .
- Under ALPR reads API:
Check Enabled.
In Name, type: Plugin REST API.
In API path prefix, type: lpr.
In REST port, select 443.
In WebSDK host, type: localhost.
In WebSDK port, select 443.
Check Allow self signed certificates.
- Under Security Center events data source:
Check Enabled.
In Name, type Security Center Lpr Events.
In Processing frequency, select 5 sec in the drop-down menu.
Go to the Data sinks tab.
Click +.
In Type, select Database.
Select and configure the database:.
Check Enabled.
In Source, check Plugin REST API and Native ALPR Events.
In Name, type Reads DB.
In Include, check Reads, Hits and Images.
Go to the Resources tab.
Click Delete the database and then Create a database.
- Create an API user:
Go to Config Tool > User Management.
Click Add an entity.
Select User.
Type a username and password. Leave the other fields unchanged.
Select the added user and go to the Privileges tab.
Check to allow everything under Application privileges.
Check to allow Third-party ALPR reads API.
Click Apply.
In the AXIS License Plate Verifier app:
Go to the Integration tab.
Select Genetec Security Center in the drop-down list.
In URL/IP, type your address according to this template:
https://server-address/api/V1/lpr/lpringestion/reads
.Type in your Genetec username and password.
Click Enable integration.
Go to the Settings tab.
Under Security > HTTPS.
Select Self-signed, or CA-signed depending on the settings in Genetec Security Center.
In Genetec Security Center:
Go to Genetec Security desk.
Under Investigation, click Reads.
Go to the Reads tab.
Filter the result to your needs.
Click Generate report.
You can also read Genetec’s documentation on integrating third party ALPR plugins. You can do that here (requires registration).
The web interface
To reach the device’s web interface, type the device’s IP address in a web browser.
Support for the features and settings described in this section varies between devices. This icon indicates that the feature or setting is only available in some devices.
Show or hide the main menu. Access the release notes. Access the product help. Change the language. Set light theme or dark theme. The user menu contains:
The context menu contains:
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Status
Time sync status
Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
NTP settings: View and update the NTP settings. Takes you to the Time and location page where you can change the NTP settings. |
Device info
Shows the device information, including AXIS OS version and serial number.
Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. |
RAM use: Percentage of RAM that’s used. CPU use: Percentage of CPU that’s used. GPU use: Percentage of GPU that’s used. GPU bus use: Percentage of GPU bus that’s used. Decoding process: Current status of the decoding process, Running or Stopped. IP address: The device’s IP address. Date and time: The device’s date and time. |
Ongoing recordings
Shows ongoing recordings and their designated storage space.
Recordings: View ongoing and filtered recordings and their source. For more information, see Recordings Shows the storage space where the recording is saved. |
Connected clients
Shows the number of connections and connected clients.
View details: View and update the list of connected clients. The list shows IP address, protocol, port, state, and PID/process of each connection. |
Video
Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that the specific web-browser engine where the snapshot is received applies, therefore, the snapshot size may vary from the actual compression setting that is configured in the device. Click to show I/O output ports. Use the switch to open or close the circuit of a port, for example, to test external devices. Click to manually turn on or turn off the IR illumination. Click to manually turn on or turn off the white light. Click to access onscreen controls:
Starts the washer. When the sequence starts, the camera moves to the configured position to receive the wash spray. When the whole wash sequence is completed, the camera returns to its previous position. This icon is only visible when the washer is connected and configured. Starts the wiper. Click and select a preset position to go to that preset position in the live view. Or, click Setup to go to the preset position page. Adds or removes a focus recall area. When you add a focus recall area, the camera saves the focus settings at that specific pan/tilt range. When you have set a focus recall area and the camera enters that area in the live view, the camera recalls the previously saved focus. It’s enough to cover half of the area for the camera to recall the focus. Click to select a guard tour, then click Start to play the guard tour. Or, click Setup to go to the guard tours page. Click to manually turn on the heater for a selected period of time. Click to start a continuous recording of the live video stream. Click again to stop the recording. If a recording is ongoing, it will resume automatically after a reboot. Click to show the storage that is configured for the device. To configure the storage, you need to be logged in as an administrator. Click to access more settings:
Click to show the live view at full resolution. If the full resolution is larger than your screen size, use the smaller image to navigate in the image. Click to show the live video stream in full screen. Press Esc to exit full screen mode. |
Installation
Capture mode: A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks. Mounting position: The orientation of the image can change depending on how you mount the camera. Power line frequency: To minimize image flicker, select the frequency your region uses. The American regions usually use 60 Hz. The rest of the world mostly uses 50 Hz. If you're not sure of your region's power line frequency, check with the local authorities. |
Rotate: Select the preferred image orientation. |
Zoom: Use the slider to adjust the zoom level. Autofocus after zooming: Turn on to enable autofocus after zooming. Focus: Use the slider to manually set the focus. AF: Click to make the camera focus on the selected area. If you don’t select an autofocus area, the camera focuses on the entire scene. Autofocus area: Click to show the autofocus area. This area should include the area of interest. Reset focus: Click to make the focus return to its original position. Note In cold environments, it can take several minutes for the zoom and focus to become available. |
Image correction
Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues. Barrel distortion correction (BDC): Turn on to get a straighter image if it suffers from barrel distortion. Barrel distortion is a lens effect that makes the image appear curved and bent outwards. The condition is seen more clearly when the image is zoomed out. Crop: Use the slider to adjust the correction level. A lower level means that the image width is kept at the expense of image height and resolution. A higher level means that image height and resolution are kept at the expense of image width. Remove distortion: Use the slider to adjust the correction level. Pucker means that the image width is kept at the expense of image height and resolution. Bloat means that image height and resolution are kept at the expense of image width. Image stabilization: Turn on to get a smoother and steadier image with less blur. We recommend that you use image stabilization in environments where the device is mounted in an exposed location and subject to vibrations due to, for example, wind or passing traffic. Focal length: Use the slider to adjust the focal length. A higher value leads to higher magnification and a narrower angle of view, while a lower value leads to a lower magnification and a wider angle of view. Stabilizer margin: Use the slider to adjust the size of the stabilizer margin, which determines the level of vibration to stabilize. If the product is mounted in an environment with a lot of vibration, move the slider towards Max. As a result, a smaller scene is captured. If the environment has less vibration, move the slider towards Min. Straighten image: Turn on and use the slider to straighten the image horizontally by rotating and cropping it digitally. The functionality is useful when it’s not possible to mount the camera exactly level. Ideally, straighten the image during installation. : Click to show a supporting grid in the image. : Click to hide the grid. |
Image
Appearance
Scene profile: Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
Saturation: Use the slider to adjust the color intensity. You can, for example, get a grayscale image. Contrast: Use the slider to adjust the difference between light and dark. Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time. Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well. |
Wide dynamic range
WDR: Turn on to make both bright and dark areas of the image visible. Local contrast: Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas. Tone mapping: Use the slider to adjust the amount of tone mapping that is applied to the image. If the value is set to zero, only the standard gamma correction is applied, while a higher value increases the visibility of the darkest and brightest parts in the image. |
White balance
When the camera detects the color temperature of the incoming light, it can adjust the image to make the colors look more natural. If this is not sufficient, you can select a suitable light source from the list.
The automatic white balance setting reduces the risk of color flicker by adapting to changes gradually. If the lighting changes, or when the camera is first started, it can take up to 30 seconds to adapt to the new light source. If there is more than one type of light source in a scene, that is, they differ in color temperature, the dominating light source acts as a reference for the automatic white balance algorithm. This behavior can be overridden by choosing a fixed white balance setting that matches the light source you want to use as a reference.
Light environment:
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Day-night mode
IR-cut filter:
Threshold: Use the slider to adjust the light threshold where the camera changes from day mode to night mode.
IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode. Synchronize illumination: Turn on to automatically synchronize the illumination with the surrounding light. The synchronization between day and night only works if the IR-cut filter is set to Auto or Off. Automatic illumination angle: Turn on to use the automatic illumination angle. Turn off to set the illumination angle manually. Illumination angle: Use the slider to manually set the illumination angle, for example, if the angle needs to be different from the camera’s angle of view. If the camera has a wide angle of view, you can set the illumination angle to a narrower angle, which equals a greater tele position. This will result in dark corners in the image. IR wavelength: Select the desired wavelength for the IR light. White light Allow illumination: Turn on to let the camera use white light in night mode. Synchronize illumination: Turn on to automatically synchronize the white light with the surrounding light. |
Exposure
Select an exposure mode to reduce rapidly changing irregular effects in the image, for example, flicker produced by different types of light sources. We recommend you to use the automatic exposure mode, or the same frequency as your power network.
Exposure mode:
Exposure zone: Use exposure zones to optimize the exposure in a selected part of the scene, for example, the area in front of an entrance door. Note The exposure zones are related to the original image (unrotated), and the names of the zones apply to the original image. This means, for example, that if the video stream is rotated 90°, then the Upper zone becomes the Right zone in the stream, and Left becomes Lower.
Max shutter: Select the shutter speed to provide the best image. Low shutter speeds (longer exposure) might cause motion blur when there is movement, and a too high shutter speed might affect the image quality. Max shutter works with max gain to improve the image. Max gain: Select the suitable max gain. If you increase the max gain, it improves the visible level of detail in dark images, but also increases the noise level. More noise can also result in increased use of bandwidth and storage. If you set the max gain to a high value, images can differ a lot if the light conditions are very different from day to night. Max gain works with max shutter to improve the image. Motion-adaptive exposure: Select to reduce motion blur in low-light conditions. Blur-noise trade-off: Use the slider to adjust the priority between motion blur and noise. If you want to prioritize low bandwidth and have less noise at the expense of details in moving objects, move the slider towards Low noise. If you want to prioritize the preservation of details in moving objects at the expense of noise and bandwidth, move the slider towards Low motion blur. Note You can change the exposure either by adjusting the exposure time or by adjusting the gain. If you increase the exposure time, it results in more motion blur, and if you increase the gain, it results in more noise. If you adjust the Blur-noise trade-off towards Low noise, the automatic exposure will prioritize longer exposure times over increasing gain, and the opposite if you adjust the trade-off towards Low motion blur. Both the gain and exposure time will eventually reach their maximum values in low-light conditions, regardless of the priority set. Lock aperture: Turn on to keep the aperture size set by the Aperture slider. Turn off to allow the camera to automatically adjust the aperture size. You can, for example, lock the aperture for scenes with permanent light conditions. Aperture: Use the slider to adjust the aperture size, that is, how much light passes through the lens. To allow more light to enter the sensor and thereby produce a brighter image in low-light conditions, move the slider towards Open. An open aperture also reduces the depth of field, which means that objects close to or far from the camera can appear unfocused. To allow more of the image to be in focus, move the slider towards Closed. Exposure level: Use the slider to adjust the image exposure. Defog: Turn on to detect the effects of foggy weather and automatically remove them for a clearer image. Note We recommend you not to turn on Defog in scenes with low contrast, large light level variations, or when the autofocus is slightly off. This can affect the image quality, for example, by increasing the contrast. Furthermore, too much light can negatively impact the image quality when defog is active. |
Optics
Temperature compensation: Turn on if you want the focus position to be corrected based on the temperature in the optics. IR compensation: Turn on if you want the focus position to be corrected when IR-cut filter is off and when there is IR light. Calibrate zoom and focus: Click to reset the optics and the zoom and focus settings to the factory default position. You need to do this if the optics have lost calibration during transport, or if the device has been exposed to extreme vibrations. |
Stream
General
Resolution: Select the image resolution suitable for the surveillance scene. A higher resolution increases bandwidth and storage. Frame rate: To avoid bandwidth problems on the network or reduce storage size, you can limit the frame rate to a fixed amount. If you leave the frame rate at zero, the frame rate is kept at the highest possible rate under the current conditions. A higher frame rate requires more bandwidth and storage capacity. P-frames: A P-frame is a predicted image that shows only the changes in the image from the previous frame. Enter the desired number of P-frames. The higher the number, the less bandwidth is required. However, if there is network congestion, there could be a noticeable deterioration in the video quality. Compression: Use the slider to adjust the image compression. High compression results in a lower bitrate and lower image quality. Low compression improves the image quality, but uses more bandwidth and storage when you record. Signed video: Turn on to add the signed video feature to the video. Signed video protects the video from tampering by adding cryptographic signatures to the video. |
Zipstream
Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage. To learn more, see Reducing the bit rate with Axis Zipstream
Optimize for storage: Turn on to minimize the bitrate while maintaining quality. The optimization does not apply to the stream shown in the web client. This can only be used if your VMS supports B-frames. Turning on Optimize for storage also turns on Dynamic GOP. Dynamic FPS (frames per second): Turn on to allow the bandwidth to vary based on the level of activity in the scene. More activity requires more bandwidth. Lower limit: Enter a value to adjust the frame rate between minimal fps and the stream default fps based on scene motion. We recommend you to use lower limit in scenes with very little motion, where the fps could drop to 1 or lower. Dynamic GOP (Group of Pictures): Turn on to dynamically adjust the interval between I-frames based on the level of activity in the scene. Upper limit: Enter a maximum GOP length, that is, the maximum number of P-frames between two I-frames. An I-frame is a self-contained image frame that is independent of other frames. |
Bitrate control
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Orientation
Mirror: Turn on to mirror the image. |
Audio
Include: Turn on to use audio in the video stream. Source: Select what audio source to use. Stereo: Turn on to include built-in audio as well as audio from an external microphone. |
Overlays
: Click to add an overlay. Select the type of overlay from the dropdown list:
Widget: Meter: Show a bar chart that displays the most recently measured data value.
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View areas
: Click to create a view area. Click the view area to access settings. Name: Enter a name for the view area. The maximum length is 64 characters. Aspect ratio: Select desired aspect ratio. The resolution adjusts automatically. PTZ: Turn on to use pan, tilt, and zoom functionality in the view area. |
Privacy masks
: Click to create a new privacy mask. Privacy masks: Click to change the color of all privacy masks, or to delete all privacy masks permanently. Mask x: Click to rename, disable, or permanently delete the mask. |
Audio
Device settings
Input: Turn on or off audio input. Shows the type of input.
Allow stream extraction: Turn on to allow stream extraction. Input type: Select the type of input, for instance, if it’s internal microphone or line. Power type: Select power type for your input. Apply changes: Apply your selection. Echo cancellation: Turn on to remove echoes during two-way communication. Separate gain controls: Turn on to adjust the gain separately for the different input types. Automatic gain control: Turn on to dynamically adapt the gain to changes in the sound. Gain: Use the slider to change the gain. Click the microphone icon to mute or unmute. |
Output: Shows the type of output.
Gain: Use the slider to change the gain. Click the speaker icon to mute or unmute. |
Stream
Encoding: Select the encoding to use for the input source streaming. You can only choose encoding if audio input is turned on. If audio input is turned off, click Enable audio input to turn it on. |
Audio clips
Add clip: Add a new audio clip. You can use .au, .mp3, .opus, .vorbis, .wav files. Play the audio clip. Stop playing the audio clip. The context menu contains:
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Recordings
Click to filter the recordings. From: Show recordings done after a certain point in time. To: Show recordings up until a certain point in time. Source: Show recordings based on source. The source refers to the sensor. Event: Show recordings based on events. Storage: Show recordings based on storage type. |
Ongoing recordings: Show all ongoing recordings on the device. Start a recording on the device. Choose which storage device to save to. Stop a recording on the device. Triggered recordings will end when manually stopped or when the device is shut down. Continuous recordings will continue until manually stopped. Even if the device is shut down, the recording will continue when the device starts up again. |
Play the recording. Stop playing the recording. Show or hide information and options about the recording. Set export range: If you only want to export part of the recording, enter a time span. Note that if you work in a different time zone than the location of the device, the time span is based on the device’s time zone. Encrypt: Select to set a password for exported recordings. It will not be possible to open the exported file without the password. Click to delete a recording. Export: Export the whole or a part of the recording. |
Apps
Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps: Turn on to allow installation of unsigned apps. Allow root-privileged apps: Turn on to allow apps with root privileges full access to the device. View the security updates in AXIS OS and ACAP apps. Note The device’s performance might be affected if you run several apps at the same time. Use the switch next to the app name to start or stop the app. Open: Access the app’s settings. The available settings depend on the application. Some applications don’t have any settings. The context menu can contain one or more of the following options:
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System
Time and location
Date and time
The time format depends on the web browser’s language settings.
We recommend you synchronize the device’s date and time with an NTP server.
Synchronization: Select an option for the device’s date and time synchronization.
Time zone: Select which time zone to use. Time will automatically adjust to daylight saving time and standard time.
Note The system uses the date and time settings in all recordings, logs, and system settings. |
Device location
Enter where the device is located. Your video management system can use this information to place the device on a map.
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Network
IPv4
Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique. To avoid conflicts, we recommend you contact your network administrator before you assign a static IP address. Subnet mask: Enter the subnet mask to define what addresses are inside the local area network. Any address outside the local area network goes through the router. Router: Enter the IP address of the default router (gateway) used to connect devices that are attached to different networks and network segments. Fallback to static IP address if DHCP isn’t available: Select if you want to add a static IP address to use as fallback if DHCP is unavailable and can’t assign an IP address automatically. Note If DHCP isn’t available and the device uses a static address fallback, the static address is configured with a limited scope. |
IPv6
Assign IPv6 automatically: Select to turn on IPv6 and to let the network router assign an IP address to the device automatically. |
Hostname
Assign hostname automatically: Select to let the network router assign a hostname to the device automatically. Hostname: Enter the hostname manually to use as an alternative way of accessing the device. The server report and system log use the hostname. Allowed characters are A–Z, a–z, 0–9 and -. |
DNS servers
Assign DNS automatically: Select to let the DHCP server assign search domains and DNS server addresses to the device automatically. We recommend automatic DNS (DHCP) for most networks. Search domains: When you use a hostname that is not fully qualified, click Add search domain and enter a domain in which to search for the hostname the device uses. DNS servers: Click Add DNS server and enter the IP address of the DNS server. This provides the translation of hostnames to IP addresses on your network. |
HTTP and HTTPS
HTTPS is a protocol that provides encryption for page requests from users and for the pages returned by the web server. The encrypted exchange of information is governed by the use of an HTTPS certificate, which guarantees the authenticity of the server.
To use HTTPS on the device, you must install an HTTPS certificate. Go to System > Security to create and install certificates.
Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS protocols. Note If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you request a page for the first time. HTTP port: Enter the HTTP port to use. The device allows port 80 or any port in the range 1024-65535. If you are logged in as an administrator, you can also enter any port in the range 1-1023. If you use a port in this range, you get a warning. HTTPS port: Enter the HTTPS port to use. The device allows port 443 or any port in the range 1024-65535. If you are logged in as an administrator, you can also enter any port in the range 1-1023. If you use a port in this range, you get a warning. Certificate: Select a certificate to enable HTTPS for the device. |
Network discovery protocols
Bonjour®: Turn on to allow automatic discovery on the network. Bonjour name: Enter a friendly name to be visible on the network. The default name is the device name and MAC address. UPnP®: Turn on to allow automatic discovery on the network. UPnP name: Enter a friendly name to be visible on the network. The default name is the device name and MAC address. WS-Discovery: Turn on to allow automatic discovery on the network. LLDP and CDP: Turn on to allow automatic discovery on the network. Turning LLDP and CDP off can impact the PoE power negotiation. To resolve any issues with the PoE power negotiation, configure the PoE switch for hardware PoE power negotiation only. |
Global proxies
Http proxy: Specify a global proxy host or IP address according to the allowed format. Https proxy: Specify a global proxy host or IP address according to the allowed format.
Note Restart the device to apply the global proxy settings.
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One-click cloud connection
One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services.
Allow O3C:
Proxy settings: If needed, enter the proxy settings to connect to the proxy server. Host: Enter the proxy server’s address. Port: Enter the port number used for access. Login and Password: If needed, enter username and password for the proxy server. Authentication method:
Owner authentication key (OAK): Click Get key to fetch the owner authentication key. This is only possible if the device is connected to the internet without a firewall or proxy. |
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network devices.
SNMP: Select the version of SNMP to use.
Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP.
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Security
Certificates
Certificates are used to authenticate devices on a network. The device supports two types of certificates:
These formats are supported:
Important If you reset the device to factory default, all certificates are deleted. Any pre-installed CA certificates are reinstalled. Add certificate : Click to add a certificate.
The context menu contains:
Secure keystore:
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Network access control and encryption
IEEE 802.1x IEEE 802.1x is an IEEE standard for port-based network admission control providing secure authentication of wired and wireless network devices. IEEE 802.1x is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1x, network devices must authenticate themselves. The authentication is performed by an authentication server, typically a RADIUS server (for example, FreeRADIUS and Microsoft Internet Authentication Server). IEEE 802.1AE MACsec IEEE 802.1AE MACsec is an IEEE standard for media access control (MAC) security that defines connectionless data confidentiality and integrity for media access independent protocols. Certificates When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). To allow the device to access a network protected through certificates, you must install a signed client certificate on the device. Authentication method: Select an EAP type used for authentication. Client certificate: Select a client certificate to use IEEE 802.1x. The authentication server uses the certificate to validate the client’s identity. CA certificates: Select CA certificates to validate the authentication server’s identity. When no certificate is selected, the device tries to authenticate itself regardless of what network it is connected to. EAP identity: Enter the user identity associated with the client certificate. EAPOL version: Select the EAPOL version that is used in the network switch. Use IEEE 802.1x: Select to use the IEEE 802.1x protocol. These settings are only available if you use IEEE 802.1x PEAP-MSCHAPv2 as the authentication method:
These settings are only available if you use IEEE 802.1ae MACsec (Static CAK/Pre-Shared Key) as the authentication method:
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Prevent brute-force attacks
Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts. You can set the number of failures allowed both on page level and device level. |
Firewall
Activate: Turn on the firewall.
To make exceptions to the default policy, you can create rules that allows or denies connections to the device from specific addresses, protocols, and ports.
: Click to create another rule.
Pending rules: An overview of the latest tested rules that you are yet to confirm. Note The rules that have a time limit appear under Active rules until the displayed timer runs out, or until you confirm them. If you don't confirm them, they will appear under Pending rules once the timer runs out, and the firewall will revert to the previously defined settings. If you confirm them, they will replace the current active rules. Confirm rules: Click to activate the pending rules. Active rules: An overview of the rules you are currently running on the device. : Click to delete an active rule. : Click to delete all rules, both pending and active. |
Custom signed AXIS OS certificate
To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID. Only Axis can create custom signed AXIS OS certificates, since Axis holds the key to sign them. Install: Click to install the certificate. You need to install the certificate before you install the software. The context menu contains:
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Accounts
Accounts
Add account: Click to add a new account. You can add up to 100 accounts. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols. Repeat password: Enter the same password again. Privileges:
The context menu contains: Update account: Edit the account properties. Delete account: Delete the account. You can’t delete the root account. |
Anonymous access
Allow anonymous viewing: Turn on to allow anyone access the device as a viewer without logging in with an account. Allow anonymous PTZ operating: Turn on to allow anonymous users to pan, tilt, and zoom the image. |
SSH accounts
Add SSH account: Click to add a new SSH account.
Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols. Repeat password: Enter the same password again. Comment: Enter a comment (optional). The context menu contains: Update SSH account: Edit the account properties. Delete SSH account: Delete the account. You can’t delete the root account. |
Virtual host
Add virtual host: Click to add a new virtual host. Enabled: Select to use this virtual host. Server name: Enter the name of the server. Only use numbers 0-9, letters A-Z, and hyphen (-). Port: Enter the port the server is connected to. Type: Select the type of authentication to use. Select between Basic, Digest, and Open ID. The context menu contains:
Disabled: The server is disabled. |
OpenID Configuration
If you can't use OpenID to sign in, use the Digest or Basic credentials you used when you configured OpenID to sign in.
Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server. Admin claim: Enter a value for the admin role. Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.well-known/openid-configuration Operator claim: Enter a value for the operator role. Require claim: Enter the data that should be in the token. Viewer claim: Enter the value for the viewer role. Remote user: Enter a value to identify remote users. This assists to display the current user in the device’s web interface. Scopes: Optional scopes that could be part of the token. Client secret: Enter the OpenID password Save: Click to save the OpenID values. Enable OpenID: Turn on to close current connection and allow device authentication from the provider URL. |
Events
Rules
A rule defines the conditions that triggers the product to perform an action. The list shows all the currently configured rules in the product.
You can create up to 256 action rules.
Add a rule: Create a rule. Name: Enter a name for the rule. Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly. Condition: Select a condition from the list. A condition must be met for the device to perform an action. If multiple conditions are defined, all of them must be met to trigger the action. For information about specific conditions, see Get started with rules for events. Use this condition as a trigger: Select to make this first condition function only as a starting trigger. It means that once the rule is activated, it remains active for as long as all the other conditions are met, no matter the state of the first condition. If you don’t select this option, the rule will simply be active whenever all the conditions are met. Invert this condition: Select if you want the condition to be the opposite of your selection. Add a condition: Click to add an additional condition. Action: Select an action from the list and enter its required information. For information about specific actions, see Get started with rules for events. |
Recipients
You can set up your device to notify recipients about events or send files.
If you set up your device to use FTP or SFTP, don’t change or remove the unique sequence number that’s added to the file names. If you do that, only one image per event can be sent.
The list shows all the recipients currently configured in the product, along with information about their configuration.
You can create up to 20 recipients.
Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list:
Test: Click to test the setup. The context menu contains: View recipient: Click to view all the recipient details. Copy recipient: Click to copy a recipient. When you copy, you can make changes to the new recipient. Delete recipient: Click to delete the recipient permanently. |
Schedules
Schedules and pulses can be used as conditions in rules. The list shows all the schedules and pulses currently configured in the product, along with information about their configuration. Add schedule: Click to create a schedule or pulse. |
Manual triggers
You can use the manual trigger to manually trigger a rule. The manual trigger can, for example, be used to validate actions during product installation and configuration. |
MQTT
MQTT (Message Queuing Telemetry Transport) is a standard messaging protocol for the Internet of Things (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS). Set up the device as an MQTT client. MQTT communication is based on two entities, the clients and the broker. The clients can send and receive messages. The broker is responsible for routing messages between clients. You can learn more about MQTT in AXIS OS Portal. |
ALPN
ALPN is a TLS/SSL extension that allows for the selection of an application protocol during the handshake phase of the connection between the client and server. This is used to enable MQTT traffic over the same port that is used for other protocols, such as HTTP. In some cases, there might not be a dedicated port open for MQTT communication. A solution in such cases is to use ALPN to negotiate the use of MQTT as the application protocol on a standard port, allowed by the firewalls. |
MQTT client
Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use. Port: Enter the port number.
ALPN protocol: Enter the ALPN protocol name provided by your MQTT broker provider. This is only applicable with MQTT over SSL and MQTT over WebSocket Secure. Username: Enter the username that the client will use to access the server. Password: Enter a password for the username. Client ID: Enter a client ID. The client identifier is sent to the server when the client connects to it. Clean session: Controls the behavior at connection and disconnection time. When selected, the state information is discarded at connect and disconnect. HTTP proxy: A URL with a maximum length of 255 bytes. You can leave the field empty if you don't want to use an HTTP proxy. HTTPS proxy: A URL with a maximum length of 255 bytes. You can leave the field empty if you don't want to use an HTTPS proxy. Keep alive interval: Enables the client to detect when the server is no longer available without having to wait for the long TCP/IP timeout. Timeout: The time interval in seconds to allow a connect to complete. Default value: 60 Device topic prefix: Used in the default values for the topic in the connect message and LWT message on the MQTT client tab, and in the publication conditions on the MQTT publication tab. Reconnect automatically: Specifies whether the client should reconnect automatically after a disconnect. Connect message Specifies if a message should be sent out when a connection is established. Send message: Turn on to send messages. Use default: Turn off to enter your own default message. Topic: Enter the topic for the default message. Payload: Enter the content for the default message. Retain: Select to keep the state of client on this Topic QoS: Change the QoS layer for the packet flow. Last Will and Testament message The Last Will Testament (LWT) lets a client provide a testament along with its credentials when connecting to the broker. If the client disconnects ungracefully at some point later (maybe because his power source died), it can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages. Use default: Turn off to enter your own default message. Topic: Enter the topic for the default message. Payload: Enter the content for the default message. Retain: Select to keep the state of client on this Topic QoS: Change the QoS layer for the packet flow. |
MQTT publication
Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab. Include topic name: Select to include the topic that describes the condition in the MQTT topic. Include topic namespaces: Select to include ONVIF topic namespaces in the MQTT topic. Include serial number: Select to include the device’s serial number in the MQTT payload. Add condition: Click to add a condition. Retain: Defines which MQTT messages are sent as retained.
QoS: Select the desired level for the MQTT publication. |
MQTT subscriptions
Add subscription: Click to add a new MQTT subscription. Subscription filter: Enter the MQTT topic that you want to subscribe to. Use device topic prefix: Add the subscription filter as prefix to the MQTT topic. Subscription type:
QoS: Select the desired level for the MQTT subscription. |
Storage
Network storage
Ignore: Turn on to ignore network storage. Add network storage: Click to add a network share where you can save recordings.
Remove network storage: Click to unmount, unbind, and remove the connection to the network share. This removes all settings for the network share. Unbind: Click to unbind and disconnect the network share. Unmount: Click to unmount the network share. Write protect: Turn on to stop writing to the network share and protect recordings from being removed. You can’t format a write-protected network share. Retention time: Select how long to keep recordings, to limit the amount of old recordings, or to comply with regulations regarding data storage. If the network storage becomes full, old recordings are removed before the selected time period passes. Tools
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Onboard storage
Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card. Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a write-protected SD card. Autoformat: Turn on to automatically format a newly inserted SD card. It formats the file system into ext4. Ignore: Turn on to stop storing recordings on the SD card. When you ignore the SD card, the device no longer recognizes that the card exists. The setting is only available to administrators. Retention time: Select how long to keep recordings to limit the amount of old recordings or comply with data storage regulations. When the SD card is full, it deletes old recordings before their retention time has passed. Tools
Wear trigger: Set a value for the SD card wear level at which you want to trigger an action. The wear level ranges from 0–200%. A new SD card that has never been used has a wear level of 0%. A wear level of 100% indicates that the SD card is close to its expected lifetime. When the wear-level reaches 200%, there is a high risk of the SD card malfunctioning. We recommend setting the wear trigger between 80–90%. This gives you time to download any recordings as well as replace the SD card in time before it potentially wears out. The wear trigger allows you to set up an event and get a notification when the wear level reaches your set value. |
Onboard storage
Unmount: Click before you disconnect the device from the system. This will stop all ongoing recordings. Write protect: Turn on to protect the storage device from being overwritten. Autoformat: The disk will automatically format using the ext4 file system. |
SIP
Settings
Session Initiation Protocol (SIP) is used for interactive communication sessions between users. The sessions can include audio and video.
SIP setup assistant: Click to set up and configure SIP step by step. Enable SIP: Check this option to make it possible to initiate and receive SIP calls. Allow incoming calls: Check this option to allow incoming calls from other SIP devices.
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Accounts
All current SIP accounts are listed under SIP accounts. For registered accounts, the colored circle lets you know the status.
The peer to peer (default) account is an automatically created account. You can delete it if you create at least one other account and set that account as default. The default account is always used when a VAPIX® Application Programming Interface (API) call is made without specifying which SIP account to call from.
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Test call
SIP account: Select which account to make the test call from. SIP address: Enter a SIP address and click to make a test call and verify that the account works. |
Stream profiles
A stream profile is a group of settings that affect the video stream. You can use stream profiles in different situations, for example, when you create events and use rules to record.
Add stream profile: Click to create a new stream profile. Preview: A preview of the video stream with the stream profile settings you select. The preview updates when you change the settings on the page. If your device has different view areas, you can change the view area in the drop-down in the bottom left corner of the image. Name: Add a name for your profile. Description: Add a description of your profile. Video codec: Select the video codec that should apply for the profile. Resolution: See Stream for a description of this setting. Frame rate: See Stream for a description of this setting. Compression: See Stream for a description of this setting. Zipstream: See Stream for a description of this setting. Optimize for storage: See Stream for a description of this setting. Dynamic FPS: See Stream for a description of this setting. Dynamic GOP: See Stream for a description of this setting. Mirror: See Stream for a description of this setting. GOP length: See Stream for a description of this setting. Bitrate control: See Stream for a description of this setting. Include overlays: Select what type of overlays to include. See Overlays for information about how to add overlays. Include audio: See Stream for a description of this setting. |
ONVIF
ONVIF accounts
ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end-users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems.
When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols. Repeat password: Enter the same password again. Role:
The context menu contains: Update account: Edit the account properties. Delete account: Delete the account. You can’t delete the root account. |
ONVIF media profiles
An ONVIF media profile consists of a set of configurations that you can use to change media stream settings. You can create new profiles with your own set of configurations or use preconfigured profiles for a quick setup.
Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration.
Video encoder: Select the video encoding format for your configuration.
Note Enable audio in the device to get the option to select an audio source and audio encoder configuration. Audio source: Select the audio input source for your configuration.
Audio encoder: Select the audio encoding format for your configuration.
Audio decoder: Select the audio decoding format for your configuration.
Audio output: Select the audio output format for your configuration.
Metadata: Select the metadata to include in your configuration.
PTZ: Select the PTZ settings for your configuration.
Create: Click to save your settings and create the profile. Cancel: Click to cancel the configuration and clear all settings. profile_x: Click on the profile name to open and edit the preconfigured profile. |
Analytics metadata
Metadata producers
Lists the apps that stream metadata and the channels they use.
Producer: The app that produces the metadata. Below the app is a list of the types of metadata the app streams from the device. Channel: The channel that the app uses. Select to enable the metadata stream. Deselect for compatibility or resource management reasons. |
Detectors
Camera tampering
The camera tampering detector generates an alarm when the scene changes, for example, when the lens is covered, sprayed or severely put out of focus, and the time in Trigger delay has passed. The tampering detector only activates when the camera has not moved for at least 10 seconds. During this period, the detector sets up a scene model to use as a comparison to detect tampering in current images. For the scene model to be set up properly, make sure that the camera is in focus, the lighting conditions are correct, and the camera doesn’t point at a scene that lacks contours, for example, a blank wall. Camera tampering can be used as a condition to trigger actions.
Trigger delay: Enter the minimum time that the tampering conditions must be active before the alarm triggers. This can help prevent false alarms for known conditions that affect the image. Trigger on dark images: It is very difficult to generate alarms when the camera lens is sprayed, since it is impossible to distinguish that event from other situations where the image turns dark in a similar way, for example, when the lighting conditions change. Turn on this parameter to generate alarms for all cases where the image turns dark. When it’s turned off, the device doesn’t generate any alarm when the image turns dark. Note For detection of tampering attempts in static and non-crowded scenes. |
Audio detection
These settings are available for each audio input. Sound level: Adjust the sound level to a value from 0–100, where 0 is the most sensitive and 100 the least sensitive. Use the activity indicator as a guide when you set the sound level. When you create events, you can use the sound level as a condition. You can choose to trigger an action if the sound level rises above, falls below or passes the set value. |
Shock detection
Shock detector: Turn on to generate an alarm if the device is hit by an object or if it is tampered with. Sensitivity level: Move the slider to adjust the sensitivity level at which the device should generate an alarm. A low value means that the device only generates an alarm if the hit is powerful. A high value means that the device generates an alarm even with mild tampering. |
Video out
Power settings
Power settings
Delayed shutdown: Turn on if you want to set a delay time before the power turns off. Delay time: Set a delay time between 1 and 60 minutes. Power saving mode: Turn on to put the device into power saving mode. When you turn on power saving mode, the IR illumination range reduces. Set power configuration: Change the power configuration by selecting a different PoE class option. Click Save and restart to save the change. Note If you set the power configuration to PoE class 3, we recommend you select Low power profile if your device has that option. Dynamic power mode: Turn on to reduce power consumption when the device is inactive. |
Accessories
I/O ports
Use digital input to connect external devices that can toggle between an open and closed circuit, for example, PIR sensors, door or window contacts, and glass break detectors.
Use digital output to connect external devices such as relays and LEDs. You can activate connected devices through the VAPIX® Application Programming Interface or the web interface.
Port Name: Edit the text to rename the port. Direction: indicates that the port is an input port. indicates that it’s an output port. If the port is configurable, you can click the icons to change between input and output. Normal state: Click for open circuit, and for closed circuit. Current state: Shows the current state of the port. The input or output is activated when the current state is different from the normal state. An input on the device has an open circuit when it’s disconnected or when there is a voltage above 1 V DC. Note During restart, the output circuit is open. When the restart is complete, the circuit goes back to the normal position. If you change any settings on this page, the output circuits go back to their normal positions regardless of any active triggers. Supervised: Turn on to make it possible to detect and trigger actions if someone tampers with the connection to digital I/O devices. In addition to detecting if an input is open or closed, you can also detect if someone has tampered with it (that is, cut or shorted). To supervise the connection requires additional hardware (end-of-line resistors) in the external I/O loop. |
Edge-to-edge
Pairing
Pairing allows you to use a compatible Axis network speaker or microphone as if it’s part of the camera. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.
For this feature to work with a video management software (VMS), you must first pair the camera with the speaker or microphone, then add the camera to your VMS.
Set a 'Wait between actions (hh:mm:ss)' limit in the event rule when you use a network paired audio device in an event rule with 'Audio detection' as condition and 'Play audio clip' as action. This will help you avoid a looping detection if the capturing microphone picks up audio from the speaker.
Address: Enter host name or IP address to the network speaker. Username: Enter username. Password: Enter password for the user. Speaker pairing: Select to pair a network speaker. Microphone pairing: Select to pair a microphone. Clear fields: Click to clear all fields. Connect: Click to establish connection to the speaker or microphone. |
Logs
Reports and logs
Reports
Logs
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Network trace
Important A network trace file might contain sensitive information, for example certificates or passwords. A network trace file can help you troubleshoot problems by recording activity on the network. Trace time: Select the duration of the trace in seconds or minutes, and click Download. |
Remote system log
Syslog is a standard for message logging. It allows separation of the software that generates messages, the system that stores them, and the software that reports and analyzes them. Each message is labeled with a facility code, which indicates the software type generating the message, and assigned a severity level.
Server: Click to add a new server. Host: Enter the hostname or IP address of the server. Format: Select which syslog message format to use.
Protocol: Select the protocol to use:
Port: Edit the port number to use a different port. Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. |
Plain config
Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. |
Maintenance
Restart: Restart the device. This does not affect any of the current settings. Running applications restart automatically. Restore: Return most settings to the factory default values. Afterwards you must reconfigure the device and apps, reinstall any apps that didn’t come preinstalled, and recreate any events and presets. Important The only settings saved after restore are:
Factory default: Return all settings to the factory default values. Afterwards you must reset the IP address to make the device accessible. Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com. AXIS OS upgrade: Upgrade to a new AXIS OS version. New releases can contain improved functionality, bug fixes, and completely new features. We recommend you to always use the latest AXIS OS release. To download the latest release, go to axis.com/support.
AXIS OS rollback: Revert to the previously installed AXIS OS version. |
Specifications
Product overview
LED Indicators
Status LED | Indication |
Unlit | Connection and normal operation. |
Green | Steady green for 10 seconds for normal operation after startup completed. |
Amber | Steady during startup. Flashes during firmware upgrade or reset to factory default. |
Amber/Red | Flashes amber/red if network connection is unavailable or lost. |
Red | Firmware upgrade failure. |
SD card slot
- Risk of damage to SD card. Don’t use sharp tools, metal objects, or excessive force when inserting or removing the SD card. Use your fingers to insert and remove the card.
- Risk of data loss and corrupted recordings. Unmount the SD card from the device’s web interface before removing it. Don’t remove the SD card while the product is running.
This device supports microSD/microSDHC/microSDXC cards.
For SD card recommendations, see axis.com.
microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
Buttons
Control button
- The control button is used for:
Resetting the product to factory default settings. See Reset to factory default settings.
Connectors
Network connector
RJ45 Ethernet connector with Power over Ethernet (PoE).
Audio connector
Audio in – 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).
Audio input
1 Tip | 2 Ring | 3 Sleeve |
Unbalanced microphone (with or without electret power) or line-in | Electret power if selected | Ground |
I/O connector
Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (12 V DC output), the I/O connector provides the interface to:
- Digital input
- For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors.
- Digital output
- For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, through an event or from the device’s web interface.
4-pin terminal block
Example
Clean your device
- Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.
To avoid stains, dry the device with a clean, nonabrasive cloth.
Troubleshooting
Unknown vehicles are marked as accepted |
If the application lets in vehicles with license plates that are not in the allowlist, one probable reason is that the comparison allows a deviation of one character. Go to Additional settings to set the characters allowed. |
The connection between the application and controller or relay module doesn’t work | ||
Make sure the controller, or relay module, allows data traffic through HTTP. To find out how to change this setting, go to the user manual for the corresponding device. |
For users of AXIS Camera Station
Set up AXIS License Plate Verifier
When a device is configured with AXIS License Plate Verifier, it is considered as an external data source in the video management system. You can connect a view to the data source, search for the license plates that are captured by the device, and view the related image.
- It requires AXIS Camera Station 5.38 or later.
- AXIS License Plate Verifier requires a license.
Download and install the application on your device.
Configure the application. See AXIS License Plate Verifier user manual.
For an existing AXIS Camera Station installation, renew your server certificate that is used to communicate with the client. See Certificate renewal.
Turn on time synchronization to use AXIS Camera Station server as the NTP server. See Server settings.
Add the device to AXIS Camera Station. See Add devices.
When the first event is received, a data source is automatically added under Configuration > Devices > External data sources.
Connect the data source to a view. See External data sources.
Search for license plates that are captured by the device. See Data search.
Click to export the search results to a .txt file.
Technical issues, clues, and solutions
If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
Problems upgrading AXIS OS | |
AXIS OS upgrade failure | If the upgrade fails, the device reloads the previous version. The most common reason is that the wrong AXIS OS file has been uploaded. Check that the name of the AXIS OS file corresponds to your device and try again. |
Problems after AXIS OS upgrade | If you experience problems after the upgrade, roll back to the previously installed version from the Maintenance page. |
Problems setting the IP address | |||||
The device is located on a different subnet | If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you cannot set the IP address. Contact your network administrator to obtain an IP address. | ||||
The IP address is being used by another device | Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window, type
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Possible IP address conflict with another device on the same subnet | The static IP address in the Axis device is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the device. |
The device can’t be accessed from a browser | ||||||||||||
Can’t log in | When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type If the password for the root account is lost, the device must be reset to the factory default settings. See Reset to factory default settings. | |||||||||||
The IP address has been changed by DHCP | IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured). If required, a static IP address can be assigned manually. For instructions, go to axis.com/support. | |||||||||||
Certificate error when using IEEE 802.1X | For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server. Go to System > Date and time. |
The device is accessible locally but not externally | |||||||||||||||||||
To access the device externally, we recommend you to use one of the following applications for Windows®:
For instructions and download, go to axis.com/vms. |
Problems with streaming | |||||||||||||||||||||
Multicast H.264 only accessible by local clients | Check if your router supports multicasting, or if you need to configure the router settings between the client and the device. You might need to increase the TTL (Time To Live) value. | ||||||||||||||||||||
No multicast H.264 displayed in the client | Check with your network administrator that the multicast addresses used by the Axis device are valid for your network. Check with your network administrator to see if there is a firewall that prevents viewing. | ||||||||||||||||||||
Poor rendering of H.264 images | Ensure that your graphics card uses the latest driver. You can usually download the latest drivers from the manufacturer’s website. | ||||||||||||||||||||
Color saturation is different in H.264 and Motion JPEG | Modify the settings for your graphics adapter. Go to the adapter’s documentation for more information. | ||||||||||||||||||||
Lower frame rate than expected |
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Can’t connect over port 8883 with MQTT over SSL | ||||||||||||||||||||||||||||||||
The firewall blocks traffic using port 8883 as it’s deemed insecure. | In some cases the server/broker might not provide a specific port for MQTT communication. It may still be possible to use MQTT over a port normally used for HTTP/HTTPS traffic.
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Reset to factory default settings
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values.
The camera has been preconfigured with AXIS License Plate Verifier. If you reset to factory default, you need to reinstall the license key. See Install the application.
To reset the product to the factory default settings:
Disconnect power from the product.
Press and hold the control button while reconnecting power. See Product overview.
Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
Release the control button. The process is complete when the status LED indicator turns green. If no DHCP server is available on the network, the device IP address will default to one of the following:
Devices with AXIS OS 12.0 and later: Obtained from the link-local address subnet (169.254.0.0/16)
Devices with AXIS OS 11.11 and earlier: 192.168.0.90/24
Use the installation and management software tools to assign an IP address, set the password, and access the device.
The installation and management software tools are available from the support pages on axis.com/support.
You can also reset parameters to factory default through the device’s web interface. Go to Maintenance > Factory default and click Default.
Upgrade AXIS OS
- Preconfigured and customized settings are saved when you upgrade the device software (provided that the features are available in the new AXIS OS) although this is not guaranteed by Axis Communications AB.
- Make sure the device remains connected to the power source throughout the upgrade process.
When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/support/device-software.
Download the AXIS OS file to your computer, available free of charge at axis.com/support/device-software.
Log in to the device as an administrator.
Go to Maintenance > AXIS OS upgrade and click Upgrade.
- When the upgrade has finished, the product restarts automatically.
You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager.
Performance considerations
When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this also affects the frame rate.
The following factors are the most important to consider:
High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth.
Rotating the image in the GUI can increase the product's CPU load.
Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.
Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth.
Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that streams are identical.
Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.
Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.
Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
Heavy network utilization due to poor infrastructure affects the bandwidth.
Viewing on poorly performing client computers lowers perceived performance and affects frame rate.
Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.