AXIS Camera Station User Manual

What's new?

To see all videos about new features in each release, go to this playlist.

AXIS Camera Station 5.38

Device configuration tab BETA

The Device configuration tab is available as Beta feature. For general information about Beta and how to provide feedback, see Preview and Beta.

When you click a device’s address, the device’s configuration page is displayed in a tab in AXIS Camera Station instead of in an external web browser. See Device configuration tab BETA.

AXIS PTZ Autotracking

When an Axis PTZ camera is configured with AXIS PTZ Autotracking, you can use the camera in AXIS Camera Station to automatically detect and follow moving objects such as people or vehicles in its field of view. See Set up AXIS PTZ Autotracking.

AXIS License Plate Verifier

When a device is configured with AXIS License Plate Verifier, it is considered as an external data source in AXIS Camera Station. You can connect a view to the data source, search for the license plates that are captured by the device, and view the image of the license plates. See Set up AXIS License Plate Verifier.

Export data search results

Export data search results to a .txt file. Only event information is exported. Recordings and images are not exported. See Data search.

The schedule editor has been improved. See Schedules.

Door station calls

When there is an incoming door station call, you can select to accept, decline or ignore the call. See Set up AXIS Network Door Station.

Improved schedule editor

The schedule editor has been improved. See Schedules.

Manage licenses offline

You can select to manage licenses offline even if the system is online. See Configure licenses.

Share anonymous server usage data

This option has been moved from AXIS Camera Service Control to AXIS Camera Station client under Configuration > Server > Settings.

New theme

The system theme is added under Configuration > Client > Settings.

AXIS Camera Station Secure Entry

AXIS Camera Station 5.37

Prerecorded videos

Demo videos are included as prerecorded video for easy exploration of AXIS Camera Station system. See Add devices, video streams or prerecorded videos.

Improved integration with Axis body worn system

Notes and categories added in AXIS Body Worn Assistant are displayed when you click Show all body worn metadata in Recordings.

Improved multi site capability

You can add any view, camera or device from other servers to your split view, sequence or map view. See Split view, Sequence, Map.

Change server language

Change the language of AXIS Camera Station Service Control and data sent from AXIS Camera Station Secure Entry. See Server settings.

AXIS Camera Station 5.36

Set up AXIS S3008 Recorder PREVIEW

AXIS S3008 Recorder support in AXIS Camera Station is available as Preview feature. For general information about Preview and how to provide feedback, see Preview and Beta.

  • The functionality may or may not fulfill individual customer requirements. It is available for evaluation purposes and should not be used in a critical system where stability and recordings are of importance.

  • For details about this feature, setup instructions and current limitations, see Set up AXIS S3008 Recorder. These should be considered before testing the new feature.

Send mobile app notification BETA

The Send mobile app notification action is available as Beta feature. For general information about Beta and how to provide feedback, see Preview and Beta.

When you create an action rule, you can select this action to send a custom message to the AXIS Camera Station mobile app. See Create send mobile app notification actions.

Access management

The Beta tag is removed.

You can add the cardholder image by taking a picture with the computer’s webcam.

Access control

The Beta tag is removed.

Device information is now included in the pin chart under Configuration > Access control > Doors and zones.

Prerecorded videos

Demo cameras are renamed to prerecorded videos and license is not required for prerecorded videos.

Remember view navigation

When you open a new tab that contains camera views, AXIS Camera Station will automatically navigate to the camera view that you navigated from.

For example, when you view a camera’s live view and then open a Smart search tab, it will automatically navigate to the camera view in the Smart search tab.

AXIS Camera Station 5.35

Set up AXIS A1601 Network Door Controller

Now you can set up AXIS A1601 Network Door Controller in AXIS Camera Station. See Set up AXIS A1601 Network Door Controller.

To see the videos about how to set up, go to this playlist.

  • Configure access control

    • Configure identification profiles

    • Configure card formats and PIN length

    • Add a door and configure the door with door monitor, emergency input, reader, or REX device.

    • Add a zone

  • Access management

    • Add cardholders, credentials, groups, and access rules

    • Import and export cardholder data

    • Export reports

  • Door dashboard in split view

  • Data search

Add video streams

You can add more than one video streams to AXIS Camera Station for live view and continuous recording. See Find your video streams.

Find more than one devices

When you manually search for devices, you can enter addresses of more than one devices. See Find your devices.

Add demo cameras

You can add .mkv files as demo cameras to AXIS Camera Station and configure a .dewarp file to dewarp the video stream of the demo camera. See Find prerecorded videos.

AXIS Camera Station 5.34

New audio control

In the new design of audio control in the live view, you can mute other views and listen to a specific view only. See the audio section in Live view.

New navigation system

You can choose to have views, cameras, or both in the navigation system. See Client settings.

Switch device connection between IP and hostname

You can change how AXIS Camera Station communicates with devices. See Connection.

Upgrade device firmware with factory default values

When you upgrade a device firmware, you can choose to keep the existing settings or reset all to factory default values. See Upgrade firmware.

AXIS Camera Station 5.33

Set up an Axis body worn system

Now you can set up an Axis body worn system in AXIS Camera Station. See Set up an Axis body worn system.

For how to create a connection file, see Body worn settings.

Set up an Axis body worn system
Playback and export Axis body worn camera recordings

Export format

You can export your recordings or incident reports to .mp4 and .mkv formats. See Export recordings, Incident report, and Scheduled export.

User permissions

The User permissions page is improved for better usability. See Configure user permissions.

Map settings from Site Designer

The map settings from Site Designer can be imported when adding devices using the Site Designer configuration. See Import Site Designer projects.

AXIS Camera Station 5.32

Push-to-talk

The Push-to-talk button is available in the live view for cameras with a built-in speaker or an associated external speaker. See Streaming profiles and Live view.

By default, Push-to-talk is used for simplex and half-duplex modes, but you can configure to use it for all duplex modes. You can also configure the release delay time to keep audio transmitted from the microphone after you release the button. See Streaming.

AXIS Camera Station 5.31

Average bitrate

For continuous recordings, you can calculate the average bitrate based on required retention time and specified storage. See Configure average bitrate.

Zipstream

You can configure Zipstream in your video profiles. See Streaming profiles.

Retry incident report and export recordings tasks

Under the Tasks tab, you can retry the failed incident report and export recordings tasks. See Tasks.

Find devices by IP ranges

When you add devices, you can specify IP address ranges and port ranges to search for multiple devices. See Add devices.

AXIS Camera Station features

For more information about the AXIS Camera Station features, go to the Feature Guide.

Quick start

This tutorial will walk you through the basic steps to make your system up and running.

Before you start, you may need to:

After necessary configurations, you can start to work with AXIS Camera Station.

For an administrator:

  1. Start AXIS Camera Station

  2. Add devices

  3. Configure recording method

For an operator:

  1. Live view cameras

  2. Playback recordings

  3. Add bookmarks

  4. Export recordings

  5. Play and verify recordings in AXIS File Player

Start AXIS Camera Station

AXIS Camera Station Service Control automatically starts after the installation is complete.

Double-click the AXIS Camera Station Client icon to start the AXIS Camera Station client. When starting the client for the first time, it automatically attempts to log in to the AXIS Camera Station server installed on the same computer as the client.

You can connect to multiple AXIS Camera Station servers in different ways. See Log in to AXIS Camera Station server.

Add devices

The first time you start your AXIS Camera Station, you are navigated to the Add devices page. AXIS Camera Station automatically searches the network for connected devices and displays a list of devices found. See Add devices.

  1. Select the cameras to add from the list.
    If your camera is not listed, click Manual search.

  2. Click Add.

  3. Select Quick configuration or Site Designer configuration. Click Next. See Import Site Designer projects.

  4. Use the default settings and ensure the recording method is set to None. Click Install.

Configure recording method

  1. Go to Configuration > Recording and events > Recording method.

  2. If you want to enable motion detection recording:

    1. Select a camera.

    2. Turn on Motion detection.

    3. Click Apply.

  3. If you want to enable continuous recording:

    1. Select a camera.

    2. Turn on Continuous.

    3. Click Apply.

Live view cameras

  1. Click the Live view tab to navigate to the camera live view.

  2. Click a camera to navigate to the live view of that camera.
    A blue dot after the camera name shows that continuous recording is in progress. A red dot after the camera name shows that motion detection recording is in progress.

  3. Click to navigate from Live view to Recordings.
    A red line in the timeline shows that motion detection recording has been taken for that period. A blue line in the timeline shows that continuous recording is in progress.

Playback recordings

  1. Go to the Recording tab.

  2. In the timeline of the camera, use the mouse wheel to zoom in and out and drag the timeline to make the marker pointing at your desired position.

  3. To start playing the recording from the desired position, click .

Add bookmarks

  1. Go to the Recording tab.

  2. In the timeline of the camera, use the mouse wheel to zoom in and out and drag the timeline to make the marker pointing at your desired position.

  3. Click .

  4. Enter the bookmark name and description. Use keywords in the description to make the bookmark easy to find and recognized.

  5. Select Prevent recording deletion to lock the recording. A locked recording can't be deleted unless actively unlocked.

  6. Click OK. A bookmark icon is displayed at your desired position in the timeline.

Export recordings

  1. Go to the Recording tab.

  2. In the timeline of the camera, use the mouse wheel to zoom in and out.

  3. Click to display the selection markers.

  4. Drag the markers to include the recordings that you want to export.

  5. Click to open the Export tab.

  6. In the Export tab, you can do the following if desired. See Export recordings in User Manual.

    • Click to add a note for the recording.

    • Click Browse to select the location to export the recordings.

    • Select Include Axis File Player, Include notes, and Add digital signature.

  7. Click Export.

  8. Select Use password and enter your password for the digital signature. Click OK.

Play and verify recordings in AXIS File Player

  1. Go to the folder that you have specified for the exported recordings. In this example, the exported files include the recordings in the .asf format, the notes in the .txt format, and AXIS File Player.

  2. Double-click AXIS File Player. The exported recordings will be automatically played.

  3. Click to show the notes added to the recordings.

  4. To verify the digital signature:

    1. Go to Tools > Verify digital signature.

    2. Select Validate with password and enter your password.

    3. Click Verify. The verification result page is displayed.

Network configuration

When AXIS Camera Station Client, AXIS Camera Station Server, and the connected network devices are installed on different networks, you might need to configure proxy or firewall settings before using AXIS Camera Station.

Client proxy settings

When the client and the server are separated by a proxy server, configure the client proxy settings.

  1. Double-click the AXIS Camera Station Client icon.

  2. Click Change client proxy settings.

  3. Change the client proxy settings. See Client proxy settings in User Manual.

  4. Click OK.

Server proxy settings

When network devices and the server are separated by a proxy server, configure the server proxy settings.

  1. Double-click the AXIS Service Control icon in Windows notification area.

  2. Select Modify settings.

  3. In the Proxy settings section, use the default System account internet option or select Use manual proxy settings. See General in AXIS Camera Station Service Control.

  4. Click Save.

NAT and Firewall

When the client and the server are separated by a NAT, firewall or similar, configure the NAT or firewall to ensure that the HTTP port, TCP port, and streaming port specified in AXIS Camera Station Service Control are allowed to pass through the firewall and/or NAT. For instructions how to configure the NAT or firewall, contact the network administrator.

Server port configuration

The ports 55752 (HTTP), 55754 (TCP), 55756 (mobile communication), and 55757 (mobile streaming) are used on AXIS Camera Station Server for communication between the server and the client. If required, the ports can be changed from AXIS Camera Station Service Control. See General in AXIS Camera Station Service Control.

Security considerations

To prevent unauthorized access to cameras and recordings, keep the following in mind:

  • Use strong passwords for all network devices (cameras, video encoders and auxiliary devices).

  • Install AXIS Camera Station Server, cameras, video encoders, and auxiliary devices on a secure network separated from the office network. AXIS Camera Station Client can be installed on a computer on another network, for example a network with Internet access.

  • Ensure all users have strong passwords. Using Windows Active Directory a high level of security can be implemented.

About AXIS Camera Station

AXIS Camera Station is a complete monitoring and recording system for small and midsize installations, such as retail shops, hotels, manufacturing sites and schools.

Optimized to take full advantage of Axis leading network cameras and video encoders, AXIS Camera Station combines easy installation and intuitive operation with powerful features for effective investigation and high definition identification.

AXIS Camera Station is comprised of

  • AXIS Camera Station server: handles all communication with cameras, video encoders and auxiliary devices in the system. The number of cameras and encoders that each server can communicate with is limited by the total bandwidth available.

  • AXIS Camera Station client: provides access to recordings, live video, logs and configuration. The client can be installed on any computer enabling remote viewing and control from anywhere on the Internet or corporate network.

  • AXIS mobile viewing app: provides access to recordings and live video on multiple systems. The app can be installed on Android and iOS devices, and enable remote viewing from other locations. It uses HTTPS to communicate with the AXIS Camera Station server. Configure the mobile communication port and mobile streaming port as described in the Server settings section in General. For more information about how to use the app, see AXIS Camera Station Mobile App user manual.

  • Multiple clients can connect to the same server, and each client can connect to multiple servers.

Log in to AXIS Camera Station server

Through the AXIS Camera Station client, you can connect to a single server installed on the local computer or elsewhere on the network, or to multiple servers.

Double-click the AXIS Camera Station icon to start the AXIS Camera Station client. You can connect to AXIS Camera Station servers in the following ways:

To connect to the servers used in the previous session, select Last used servers.

To connect to the server installed on the same computer as the client, select This computer.

  • Select Log in as current user to log in as the current Windows user.

  • Clear Log in as current user and click Log in. Select Other user and provide another username and password to log in with a different username and password.

  • Select Log in as <username> if you have your username and password remembered.

To connect to a remote server:

  1. Select Remote server.

  2. Select a server from the Remote server drop-down list or enter the IP or DNS address in the field. If the server is not listed, click to reload all the available remote servers.
    If the server is configured to accept clients on a different port than the default port number 55752, enter the IP address followed by the port number, for example, 192.168.0.5:46001

  3. You can:

    • Select Log in as current user to log in as the current Windows user.

    • Clear Log in as current user and click Log in. Select Other user and provide another username and password to log in with a different username and password.

    • Select Log in as <username> if you have your username and password remembered.

To sign in to AXIS Secure Remote Access:

  1. Click the Sign in to AXIS Secure Remote Access link.

  2. Enter your MyAxis account credentials. See Axis Secure Remote Access.

  3. Click Sign in and Grant to grant access.

To connect to the servers from a server list, select a server list from the drop-down list of the Server list field. Click to create or edit the server lists. See Server lists.

To import a server list file that has been exported from AXIS Camera Station, click Import server list at the bottom right and browse to a .msl file. See Server lists.

To delete the usernames and passwords that have saved for all the connected servers, click Delete saved passwords at the bottom right.

To connect to a server, it may be necessary to change the client proxy settings, click Change client proxy settings at the bottom right. See Client proxy settings.

Client proxy settings

These settings apply to a proxy server that lies between the AXIS Camera Station client and the AXIS Camera Station server.

Note

Use AXIS Camera Station Service Control to configure proxy settings for a proxy server that lies between an AXIS Camera Station Server and the network cameras. See AXIS Camera Station Service Control.

Select the appropriate option depending on your setup.

  • Direct connection: Select this option if there is no proxy server between the AXIS Camera Station client and the AXIS Camera Station server.

  • Use Internet Options settings (default): Select this option to use the Windows settings.

  • Use manual proxy settings: Select this option to configure the proxy settings manually. Provide the required information in the Manual settings section.

    • Address: Enter the address or hostname of the proxy server.

    • Port: Enter the port number of the proxy server.

    • Do not use proxy server for addresses beginning with: Enter the servers that you want to exclude from access by the proxy. Use semicolons to separate the entries. Wildcards can be used in the addresses or hostnames, for example:"192.168.*" or "*.mydomain.com"

    • Always bypass proxy server for local addresses: Select this option to bypass the proxy when connecting to a server installed on the local computer. Local addresses are identified by the lack of a period (.) in the URI, as in http://webserver/, or access the local server, including http://localhost, http://loopback, or http://127.0.0.1

AXIS Camera Station client

When using AXIS Camera Station for the first time, you are navigated to the Add devices page in the Configuration tab automatically. See Add devices.

Tabs

  • Live view: Live video from connected cameras. See Live view.

  • Recordings: Search, play and export recordings. See Recordings.

  • Smart search: A motion search used to quickly locate important events in recorded video. See Smart search.

  • Configuration: Administration and maintenance of connected devices, as well as settings for the client and servers. See Configuration.

  • Hotkeys: A list of hotkeys for actions. See Hotkeys.

  • Logs: Alarm, event, and audit logs. See Logs.

  • Live view alerts: Automatically navigate to the Live view alerts tab of the camera or view when the Live view action is triggered. See Create live view actions.

  • Recording alerts: In the Alarms or Logs tab, select one alarm and click Go to recordings to open the Recording alerts tab. See Alarms and Logs.

  • Alarms and Tasks: The Alarms and Tasks tabs are displayed at the bottom of the client. See Alarms and Tasks.

Menus

  • Click to browse the main menu.

    • Select Servers to connect to a new AXIS Camera Station server, and view the server lists and the connection status for all servers. See Configure server.

    • Select Actions to start or stop a recording manually, and change the status of I/O ports. See Record manuallyand Monitor I/O ports.

    • Select Help to select the help related options.

    • Select Log off to disconnect from the server and log off from the AXIS Camera Station client.

    • Select Exit to exit and close the AXIS Camera Station client.

  • Click to enter the full screen mode. To return to normal mode, press ESC or click . You can configure a hotkey to toggle full screen mode. See Hotkeys.

    In full screen mode, the top and bottom navigation panels are hidden during inactivity. Move the cursor to the top to show the tabs. Or move the cursor to the bottom to show the view or camera navigation panel.

  • Click or F1 to browse the built-in help.

Status bar

The status bar can include the following information. Click the links for more information.

  • An warning icon appears when there is a time mismatch between client and server. You must ensure that the time on the client is synchronized with the time on the server to avoid timeline issues.

  • The server connection status shows the number of connected servers. See Connection status.

  • The license status shows the number of unlicensed devices. See Configure licenses.

  • The secure remote access usage shows how much data left or how much overage that has been used this month for the included amount in your service level. See Axis Secure Remote Access.

  • AXIS Camera Station update available appears when there is a new version. See AXIS Camera Station update.

Client version

Go to > Help > About to see the installed AXIS Camera Station client version.

Live view

The live view shows the views and cameras and live videos from the connected cameras. When connecting to multiple AXIS Camera Station servers, all the views and cameras of connected servers are displayed grouped by the server name.

Views provide access to all the cameras and devices added to AXIS Camera Station. A view can consist of one or several cameras, a sequence of items, a map or a webpage. When cameras and devices are added to or removed from AXIS Camera Station, the views are updated automatically. New cameras and devices are added as new views, and the number of views are optimized for the number of installed devices. Views can be accessed by all users. For information about user access rights, see Configure user permissions.

Note

My Views (private views) that were created in earlier versions of Axis Camera Station are still available after an upgrade of Axis Camera Station, but can only be edited and removed.

Find views or cameras

The views and cameras are displayed under Views and Cameras. Use the Type to Search field to find a specific view or camera in the list. Click the camera or view to show it in the live view.

Tree view navigation for a large system

We recommend that you use tree view navigation for a large system. See Client settings. You can also assign a hotkey to toggle tree view navigation. See Hotkeys.

Navigation path

If you enable Show navigation path when navigating in view, the navigation path is displayed on top of the view when navigating in a split view. Click the link in the navigation path to go to a specific view. Click Home to go to the view where you started.

Multiple monitors

Right-click a view, camera, or sequence and select Show on Screen to show it on the specified monitor.

If you have added AXIS T8705 Video Decoder in AXIS Camera Station,

  • Right-click a view, camera, or sequence and select Show on AXIS T8705 to show it on the monitor that is connected to AXIS T8705 Video Decoder.

  • Select multiple cameras or views, right-click and select Show on AXIS T8705. A symmetric split view with the selected cameras or views will be shown on the monitor that is connected to AXIS T8705 Video Decoder.

Manage views in live view

Click to add a new split view, sequence, camera view, map, webpage, or folder.

Select a view under Views and click to edit it. You can only edit the camera name. To edit the camera settings, see Edit camera settings.

Select a view under Views and click to remove it. To remove a camera from AXIS Camera Station, see Cameras.

Administrators can select a view under Views and click to lock the view and prevent operators or views from moving or editing the view.

Image management in live view

  • Right-click an image in a split view and select Navigate to go to the camera view.

  • Right-click an image and select Show on to show the image on the specified screen if you have multiple screens.

  • Right-click an image and select Take snapshot to take a snapshot. The snapshot is saved to the snapshot folder specified under Configuration > Client > Settings.

  • Right-click an image and select Add snapshot to export. The snapshot is added to the export list in the Export tab.

  • Right-click an image and select Streaming profile to set the streaming profile. See Streaming profiles.

  • Zoom: Use the mouse wheel to zoom in and out. Alternatively, press CTRL + (+) to zoom in and CTRL + (-) to zoom out.

  • Mechanical PTZ: Mechanical PTZ is available for PTZ cameras and for cameras where digital PTZ has been enabled in the camera's configuration page. To use mechanical PTZ, right-click the image and select Use Mechanical PTZ. Use the mouse to zoom, pan and tilt:

    • Area zoom: To magnify an area in the image, click the desired area and drag to draw a rectangle surrounding the area to be magnified. To zoom out, use the mouse wheel. To magnify an area near the center of the image, use the right mouse button and drag to draw a rectangle.

    • Pan and tilt: Click a desired area in the image to pan or tilt to that area. To pan and tilt continuously in the live view image, move the cursor to the center of the image to show the navigation arrow. Then click and hold to pan in the direction of the navigation arrow. To pan and tilt the image at a higher pace, click and hold to make the navigation arrow longer.

  • Go to a preset position: Right-click the image, select Presets and select the preset to go to. To create presets, see PTZ presets.

  • Add preset: Drag the image view to the desired position, right-click and select Presets > Add preset.

  • Right-click the image and select Set focus to adjust camera focus. Click AF to focus the camera automatically. To adjust focus manually, select the bars on the Near and Far sides. Use Near to focus on objects close to the camera. Use Far to focus on objects far away.

  • Right-click the image, select Focus recall zone and then select to add or remove focus recall zone.

  • Right-click the image, select Autotracking on/off and then select to turn on or turn off autotracking for an Axis PTZ camera with AXIS PTZ Autotracking configured.

Add digital presets
PTZ control
Note

Administrators can disable mechanical PTZ for users. See Configure user permissions.

Recording and instant replay in live view

Select a camera or a split view, and click to go to the Recordings tab.

In the live view, an ongoing recording is indicated by a recording indicator in the lower part of the image:

  • Yellow: Manual recording in progress.

  • Red: Motion detection or event recording in progress.

  • Blue: Continuous recording in progress.

To play an ongoing recording, hover the mouse pointer over the image and click Instant replay at the top right. The Recordings tab will open and the last 5 seconds of the recording will be played.

To record manually from the live view, hover the mouse pointer over the image and click REC. Click STOP to stop recording.

To configure manual recording settings such as resolution, compression and frame rate, See Recording method. For more information about recording and playback, see Playback recordings.

Note

Administrators can disable manual recording for users. See Configure user permissions.

Audio in live view

Audio is available if the camera has audio capabilities and audio has been enabled in the profile used for the live view.

Go to Configuration > Devices > Streaming profiles and configure audio for the camera. See Streaming profiles.

When you hover the mouse pointer over the image,

  • The audio control button will be displayed. Use the slider to control audio volume. Click the button to mute audio in this view.

  • The Listen to this view only button will be displayed. Click the button to mute other views and listen to this view only.

  • The Speak through the speaker button will be displayed for full-duplex mode by default. Click the button to speak through the configured speaker.

  • The Push-to-talk button will be displayed for simplex and half-duplex modes by default. Click and hold the button to speak through the configured speaker.

Note
  • Administrators can disable audio for users. See Configure user permissions.
  • The Push-to-talk button will be displayed for all duplex modes if you turn on Use push-to-talk for all duplex modes under Configuration > Client > Streaming > Audio. See Streaming.

Onscreen control in live view

Note

Onscreen control requires firmware 7.40 or later.

In the live view, click to access the available camera features.

Split view

A split view displays multiple views in the same window. You can use camera views, sequences, webpages, maps and other split views in the split view.

Note

When connecting to multiple AXIS Camera Station servers, you can add any view, camera or device from other servers to your split view.

One frame can be set as a hotspot that automatically loads the view from another frame when clicking in that frame. Hotspots are particularly useful for asymmetric split views with one large and several small frames. The largest frame is typically defined as the hotspot.

To add a split view:

  1. In the Live view tab, click .

  2. Select New Split View. A new split view tab opens.

  3. Enter a name for the split view.

  4. Select a template you want to use from the Template drop-down list.

  5. Add views or cameras. Use the Type to search field for find specific views or cameras.

    • Drag and drop a view or a camera to the desired slot in the grid view. If there is already a camera or view in that slot, the old one will be replaced.

    • Double-click a view or a camera to add it to the first available slot in the grid view.

    • Select multiple views or cameras, and drag and drop to add them to the first available slots in the grid view.

    • Select multiple views or cameras, press Enter to add them to the first available slots in the grid view.

  6. Edit or remove views or cameras in the grid view.

    • Select a view or a camera in the grid view, and move the mouse to the borders or the right corner of the image to resize it.

    • Select a view or a camera in the grid view, and drag and drop it to the desired slot.

    • Select multiple views or cameras, and click Remove view or press Delete to delete them from the grid view.

    • Right-click a camera in the grid view, select Streaming profile to set the streaming profile for the camera. See Streaming profiles.

  7. Select a frame in the split view and click Set Hotspot to set the frame as a hotspot. To remove a hotspot, select a hotspot and click Remove Hotspot.

  8. Click Save view and the split view is saved on the server you logged on.

Add a split view

To edit a split view, right-click a split view and select Edit.

To remove a split view, right-click a split view and select Delete.

Door dashboard in split view

If you have configured a door under Configuration > Access control > Doors and zones, you can assist cardholders and monitor the door status and recent transactions in a split view.

  1. Add a door. See Add a door.

  2. Add the door dashboard to a view.

    1. In the Live view tab, click and select New split view.

    2. Enter a name for the split view.

    3. Select a template you want to use from the Template drop-down list.

    4. Drag and drop a door to the desired slot in the grid view.

    5. Drag and drop a camera or a view to the desired slot in the grid view.

    6. Click Save view.

  3. Under Dashboard,

    • The door details, door status and lock status are displayed.

    • Click Access, Lock, Unlock or Lockdown to perform actions on the door.

    • An access control event is displayed with cardholder details including photo, for example, when the cardholder swipes the card. Other access control events related to the cardholder are also displayed.

      Click to bookmark an event and make it available under Transactions.

    • Alarms are displayed with alarm trigger information, for example, when a door is open too long.

    • The latest transaction is displayed.

  4. Under Transactions, the recent transactions and saved transactions are displayed.

Monitor and assist in door dashboard

Sequence

A sequence view automatically switches between included views. The dwell time, i.e. the number of seconds to show a view, before switching to the next, can be set individually for each view.

Note

When connecting to multiple AXIS Camera Station servers, you can add any view, camera or device from other servers to your sequence.

To add a sequence:

  1. In the Live view tab, click .

  2. Select New sequence. A new sequence view tab opens.

  3. Enter a name for the sequence.

  4. Add views or cameras. The views or cameras added in the sequence are marked with a number to show its order in the sequence. Use the Type to search field for find specific views or cameras.

    • Drag and drop a view or a camera to the sequence. If there is already a camera or view in that position, the old one will be replaced.

    • Double-click a view or a camera to add it to the first available position in the sequence.

    • Select multiple views or cameras, and drag and drop to add them to the first available positions in the sequence.

    • Select multiple views or cameras, press Enter to add them to the first available positions in the sequence.

  5. Edit or remove views or cameras in the sequence.

    • Select a view or a camera in the sequence, and drag and drop it to change its order in the sequence.

    • Select multiple views or cameras, select Remove view or press Delete to delete them from the sequence.

    • Right-click a camera in the sequence, select Streaming profile to set the streaming profile for the camera. See Streaming profiles.

  6. Select a view or a camera in the sequence, and set the dwell time in the Dwell time field. By default the dwell time is set to 5 seconds when a view or a camera is added.

  7. For cameras with PTZ capabilities, select a PTZ preset from the PTZ preset drop-down list. See PTZ presets.

  8. Click Save view and the sequence is saved on the server you logged on.

Add a sequence

To edit a sequence, right-click a sequence and select Edit.

To delete a sequence, right-click a sequence and select Delete.

Camera view

A camera view displays live video from one camera. Camera views can be used in split views, sequences and maps.

Note

When connecting to multiple AXIS Camera Station servers, all cameras from all connected servers are shown in the list.

To add a camera view:

  1. In the Live view or Recordings tab, click .

  2. Select New Camera View.

  3. Select the camera from the drop-down list, and click OK.

To edit a camera view, right-click a camera view and select Edit.

To remove a camera view, right-click a camera view and select Delete.

Map

A map is an imported image on which camera views, split views, sequences, webpages and other maps can be placed. The map gives a visual overview and makes it easy to quickly locate and access individual cameras. You can place cameras on imported floor plans or create several maps and arrange them on an overview map for large installations.

You can open a camera, device, or view from a map. The action buttons are also available from the map view if they are set with a map. See Create action button triggers.

Note

When connecting to multiple AXIS Camera Station servers, you can add any view, camera or device from other servers to your map view.

Add a map

  1. In the Live view tab, click .

  2. Select New map. A new map view tab opens.

  3. Enter a name for the map.

  4. Click Choose image and navigate to your map file. The maximum size of the file is 20 MB, and BMP, JPG, PNG, GIF are supported.

  5. Drag the views, cameras, and other devices to the desired position on the map. You can use the Type to search field to find the views and cameras.

  6. Click an icon on the map to edit the settings:

    • Image: Select the image you want to use for the icon. This option is only available for cameras and other devices.

    • Size: Adjust the slider to change the size of the icon.

    • Color: Click to change the color of the icon.

    • Name: Turn on this option to display the icon name. Select Bottom or Top to change the position of the icon name.

    • Coverage area: Turn on this option to show the coverage area of the device on the map. You can edit the range, width, direction, and color of the coverage area. This option is only available for cameras and other devices.

    • Remove: Click to remove the icon from the map.

  7. To add a label to the map, click Add label, enter a label name, and set the size, rotation, style, and color of the label. Click and drag the label to the desired position on the map. Click to remove the label.

  8. Note

    Some settings can be edit for multiple icons and labels at the same time. To select multiple items on the map, keep CTRL pressed and click the items. To select all items on the map, press CTRL + A.

  9. Click Save view. The map view is saved on the server selected in the main window.

Add a map
Trigger audio from a map

To edit a map, right-click a map and select Edit.

To remove a map, right-click a map and select Delete.

Map zooming and navigation

  • Mouse: Use the mouse wheel to zoom in and zoom out. When the map is zoomed in, drag the map to navigate to the desired position.

  • Keyboard: Press CTRL + (+) to zoom in and CTRL + (-) to zoom out. Press CTRL and arrow keys to navigate to the desired position.

  • Joystick: Twist the head of the joystick to zoom in and zoom out. Tilt the joystick to navigate to the desired position.

Webpage

A webpage view displays a page from the Internet. The webpage can for example be shown in a split view or a sequence together with live video.

To add a webpage:

  1. In the Live view tab, click .

  2. Select New webpage.

  3. Enter a descriptive name for the webpage.

  4. Enter the complete Internet address in the Url field. Both http and https protocols can be used. For example: http://example.com/path.html.

  5. Click OK.

To edit a webpage, right-click a webpage and select Edit.

To delete a webpage, right-click a webpage and select Delete.

Folders

Folders are used to categorize items in a tree view navigation. Folders can contain split views, sequences, camera views, maps, webpages and other folders.

To add a folder:

  1. In the Live view or Recordings tab, click .

  2. Select New Folder.

  3. Enter a name for the folder, and click OK.

To edit a folder, right-click a folder and select Edit.

To remove a folder, right-click a folder and select Delete.

Recordings

The Recordings tab handles recording search, playback and export. To access the Recordings tab, go to the tabs menu or click in the Live view tab.

The left panel shows the views and cameras of connected servers grouped by the server name. You can find views or cameras, manage views, and use tree view navigation for a large system. See Live view.

The right panel shows the camera images, playback tools and recording timeline.

  • Right-click an image:

    • Select Navigate to go to the camera Recordings tab if you start from the Recordings tab of a split view.

    • Select Show on to show it on the specified screen if you have multiple screens.

    • Select Take snapshot to take a snapshot. The snapshot is saved to the snapshot folder specified under Configuration > Client > Settings.

    • Select Add snapshot to export. The snapshot is added to the export list in the Export tab.

    • Select Incident report to create incident reports if you have the incident report enabled.

    • Select Streaming profile to set the streaming profile. See Streaming profiles

  • Click and select the date and time to navigate to a specific time in the timeline.

  • Click to configure the types of recordings shown in timeline.

  • Click Show all body worn metadata to show all metadata of a body worn system. Notes and categories added in AXIS Body Worn Assistant are also displayed.

    • Type keywords in the Type to search field to find recordings.

    • Double-click a recording in the list and navigate to the recording in the timeline.

  • Playback recordings

  • Bookmarks

  • Export recordings

  • Export incident reports

To enable or disable recording and to change recording settings such as resolution, compression and frame rate, see Recording method.

Note

You can’t delete recordings from AXIS Camera Station. You can only change the retention time under Configuration > Storage > Selection to delete the old recordings.

Playback recordings

Recordings from multiple cameras can be played at the same time if the playback marker is positioned over several timeline recordings. To view recordings in cameras that are listed with timeline but not shown in the view, drag a camera from the timeline to a playback window in the view.

When using multiple monitors, live video can be displayed at the same time as recorded video.

Playback timeline

The playback timeline represents the time period of the playback. You can zoom in, zoom out, and drag the timeline. If the marker points to recordings, when you drag the timeline you can have a quick overview of the recordings (scrubbing) and find a specific event in the recordings. The playback will be paused temporarily when you drag the timeline and will be resumed when you release the timeline.

The timeline below the playback window displays the search result. Recordings are color coded:

  • Red: Motion detection or rule triggered recording

  • Yellow: Manual recording

  • Blue: Continuous recording

  • Dark grey: Failover recording

Navigate to recordings

  • Click and select the date and time to navigate to a specific time in the timeline. In the timeline, use the mouse wheel to zoom in and out and drag the timeline to make the marker pointing at your desired recording.

  • Use the Smart search tab to navigate to the desired recording. See Smart search.

  • Use the bookmarks to navigate to the desired recording with a bookmark. See Bookmarks.

Playback recordings

  1. Navigate to the recording that you want to playback.

  2. In the Playback control panel:

    • Click to start playing the recording.

    • Click to pause the recording.

    • Click to jump to the start of the ongoing or previous recording.

    • Click to jump to the start of the next recording.

    • Click to step to previous frame in the recording. The option is only available when paused. Right-click the icon the access optional amount of frames to skip (up to 20 frames).

    • Click to step to next frame in the recording. The option is only available when paused. Right-click the icon the access optional amount of frames to skip (up to 20 frames).

    • Click to mute audio. This icon is displayed when audio is included in the recording.

    • Move the audio slider to control the audio volume. This icon is displayed in the playback image when audio is included in the recording.

    • For panoramic cameras, click the image and scroll in and out with the mouse wheel to pan, tilt and zoom during playback. To zoom in on an area, place the cursor in the desired area and use the mouse wheel to zoom. Or use ctrl + (+) to zoom in and CTRL + (-) to zoom out.

Bookmarks

In the Recordings tab, click to show all bookmarks to the recordings. indicates that the recording is locked.

Note
  • A locked recording can't be deleted unless actively unlocked.
  • Locked recordings will be deleted if the camera is removed from AXIS Camera Station.

Use the Type to search field to find a particular bookmark. Select a bookmark:

  • Right-click and select Go to to show the bookmarked recording in the timeline, and click to play a recording from the bookmarked time.

  • Click to edit the bookmark name and description, and change whether to lock or unlock the recording:

    • Select Prevent recording deletion to lock the recording.

    • Clear Prevent recording deletion to unlock the recording.

  • Click to remove the bookmark. You can remove multiple bookmarks at the same time. To select multiple bookmarks, press SHIFT or Ctrl while selecting the bookmarks.

Add bookmarks

  1. Navigate to the recording. See Playback recordings.

  2. Select the position in the timeline and click .

  3. Enter the bookmark name and description. You can use keywords in the description to make the bookmark easy to find and recognized.

  4. Select Prevent recording deletion to lock the recording. The lock interval is 5 minutes. When the system deletes old recordings, the recordings within the lock interval will not be deleted.

  5. Note

    A locked recording can't be deleted. To unlock the recording, clear the option or delete the bookmark.

  6. Click OK.

Export recordings

Recordings can be exported to a local storage or a network location that is accessible from the AXIS Camera Station client. Multiple recordings can be exported at the same time.

You can export your recordings to the .asf, .mp4, or .mkv format and they can be played by Windows Media Player or AXIS File Player. AXIS File Player is a free software for video and audio playback. You can select to include it with the exported recordings. No installation is required. To play recordings, open AXIS File Player and select the recordings to play.

Before you start, ensure you have permission for exporting. See User permission for exporting.

Export recordings

  1. In the Recordings tab, select a camera or a view.

  2. Add the recordings to the export list. The recordings that are added to the export list are highlighted and the others are greyed out in the timeline.

    • Right-click a recording and select Export > Add recordings. The single selected recording is added to the export list.

    • Right-click outside of a recording and select Export > Add recordings. The recordings that include the marker are added to the export list.

    • Click to display the selection markers. Move the selection markers to the desired times. Right-click a recording within the selection markers and select Export > Add recordings to add the single recording to the export list. Right-click outside of a recording and select Export > Add recordings to add all recordings within the selection markers to the export list.

  3. If you want to remove any recordings from the export list:

    • Right-click a recording and select Export > Remove recordings. The single selected recording is removed from the export list.

    • Right-click outside of a recording and select Export > Remove recordings. The recordings that include the marker are removed from the export list.

    • When the selection markers are displayed, right-click a recording within the selection markers and select Export > Remove recordings to remove the single recording from the export list. Right-click outside of a recording and select Export > Remove recordings to remove all recordings within the selection markers from the export list.

  4. When a recording or a snapshot is added to the export list, the Export tab is displayed. If the Incident report tab is displayed, click Switch to export to navigate to the Export tab.

  5. If you want to save the export list to a file, click Save.

  6. If you want to include the export list that you have saved before, click Load.

  7. In the export list, the information about the recordings is displayed including the start time, end time, duration, event, streaming profile, and whether it has been edited or contains notes or audio.

    • Click one recording in the exported list to preview and play it. You can only preview multiple recordings if they are from one camera.

    • Click one recording and drag the timeline to a specific location. Right-click the image and select Add snapshot to add snapshots.

    • Select the streaming profile in the Preferred streaming profile field.

    • If the recording contains audio, you can click to mute audio.

    • To edit the recording, click . See Edit recordings before exporting.

    • To edit notes for the recording, click .

    • To remove the recording from the export list, click .

  8. Click Browse to select the location to export the recordings to.

  9. To include notes of the recordings, select Include notes. The notes are available both as a .txt file in the exported folder and as a bookmark to the recording in AXIS File Player.

  10. To include audio in the exported recordings, select Include audio.

  11. Under Advanced settings:

    • To ensure image authenticity and integrity by making image tampering impossible, select Add digital signature. This option is only available for recordings in the .asf format. See Play and verify exported recordings.

    • To include AXIS File Player with the exported recordings, select Include AXIS File Player.

    • To create a playlist in .asx format used by Windows Media Player, select Create playlist(.asx). The recordings will play in the order in which they were recorded.

    • To export to a Zip file, select Export to Zip file and you can set password to the exported Zip file.

    • From the Export format drop-down list, select a format you want to export your recordings to. If you select MP4, audio in G.711 or G.726 format will not be included in the exported recordings.

    • If any recording has been edited, you can set the video encoding format to Automatic, H.264, or M-JPEG under Edited video encoding. Automatic means using M-JPEG for M-JPEG format and H.264 for other formats.

  12. Click Export. The export recordings task is shown at the bottom right, and added to the Tasks tab.

Export recordings

The export folder includes:

  • The recordings in one of the supported format.

  • The notes in the .txt format if you have selected Include notes.

  • AXIS File Player if you have selected Include AXIS File Player.

  • The playlist in the .asx format if you have selected Create playlist(.asx).

User permission for exporting

The export permission can be configured in Configure user permissions.

  • If you have the export permission disabled and the incident report permission disabled, you do not have permission to export recordings or generate incident reports.

  • If you have the export permission disabled and the incident report permission enabled, you only have permission to generate incident reports. When you click in the Recordings tab, the Incident report tab will open.

  • If you have the export permission enabled and the incident report permission disabled, you only have permission to export recordings. When you click in the Recordings tab, the Export tab will open.

  • If you have the export permission and the incident report permission enabled, you have permission to export recordings and generate incident reports. When you click in the Recordings tab, the Export tab will open by default. During one connection session, the tab that is recently used will open.

Edit recordings before exporting

Blur a moving object

  1. In the Export tab or Incident report tab, select a recording and click .

  2. Drag the timeline to the start point of the moving object.

  3. Click Add under Bounding boxes to add a new bounding box. Or right-click the object and select Add new bounding box.

  4. Go to Bounding box options > Size to adjust the size. Or drag the handles of the bounding box.

  5. Drag the bounding box to cover the object.

  6. Go to Bounding box options > Fill and set it to Pixelated or Black.

  7. When playing the recording, drag and drop the bounding box to add a key frame. Or right-click the object and select Add key frame.

  8. To add continuous key frames, keep dragging the bounding box to cover the object when playing the recording.

  9. Drag the timeline and check the object is completely covered.

    • To remove a key frame, right-click the key frame and select Remove key frame.

    • To go to the specific location on timeline, right-click the key frame and select Go to time position.

  10. Double-click the last key frame, click Set end under Bounding box options to set an end. Or right-click and select Set end. All the key frames after the end point will be removed.

Note

You can add multiple bounding boxes in the video. If the bounding boxes overlap, the overlapped part will fill with color in the order of Black, Pixelated, and Clear.

Show a moving object with blurred background

  1. Follow the steps in the previous section to blur the moving object.

  2. Go to Bounding box options > Fill and set it to Clear.

  3. Go to Video background and set it to Pixelated or Black.

Note

You can select multiple bounding boxes in the list, right-click and select Pixelate all but this. The selected bounding boxes will fill with Clear and the others will fill with Pixelated.

Generate bounding boxes

If you have enabled the camera’s analytic data under Configuration > Devices > Streaming profiles, you can generate bounding boxes from the analytic data for the recording.

  1. In the Export tab or Incident report tab, click .

  2. Click Generate bounding boxes.

  3. Check and adjust the bounding boxes to cover the moving object.

  4. Fill the bounding boxes or video background.

Improve video editing with AXIS Video Content Stream

For cameras with firmware 5.50 and later, video editing can be improved by installing the application AXIS Video Content Stream 1.0 on the camera.

The application is automatically installed on new cameras added to AXIS Camera Station but can also be installed from the device management page, see Install camera application. The application enables AXIS Video Content Stream in the camera. The use of AXIS Video Content Stream is only permitted through AXIS Camera Station.

Edit recordings before exporting

Play and verify exported recordings

To ensure image authenticity and integrity, a digital signature can be added to the exported recordings with or without password. The digital signature can be further verified in AXIS File Player to check whether the recording has been changed.

  1. Go to the folder that you have specified for the exported recordings. If you have set password for the exported Zip file, you need to input your password to open the folder.

  2. Double-click AXIS File Player. The exported recordings will be automatically played.

  3. In AXIS File Player, click to show the notes added to the recordings.

  4. In AXIS File Player, verify the digital signature if you have selected Add digital signature.

    1. Go to Tools > Verify digital signature.

    2. Select Validate with password and enter your password if you have selected Use password.

    3. Click Verify. The verification result page is displayed.

Export incident reports

You can export incident reports with recordings, snapshots, and notes on a storage or a network location that is accessible from the AXIS Camera Station server. In this way, the person who generates the incident reports do not have access to the exported materials.

You can export your recordings to the .asf, .mp4, or .mkv format and they can be played by Windows Media Player or AXIS File Player. AXIS File Player is a free software for video and audio playback. It is automatically included when you generate the incident reports. No installation is required. To play recordings, open AXIS File Player and select the recordings to play.

Before you start, ensure you have permission for exporting. See User permission for exporting.

Incident reporting

Generate incident reports

  1. In the Recordings tab, select a camera or a view.

  2. Add the recordings to the export list. The recordings that are added to the export list are highlighted and the others are greyed out in the timeline.

    • Right-click a recording and select Export > Add recordings. The single selected recording is added to the export list.

    • Right-click outside of a recording and select Export > Add recordings. The recordings that include the marker are added to the export list.

    • Click to display the selection markers. Move the selection markers to the desired times. Right-click a recording within the selection markers and select Export > Add recordings to add the single recording to the export list. Right-click outside of a recording and select Export > Add recordings to add all recordings within the selection markers to the export list.

  3. If you want to remove any recordings from the export list:

    • Right-click a recording and select Export > Remove recordings. The single selected recording is removed from the export list.

    • Right-click outside of a recording and select Export > Remove recordings. The recordings that include the marker are removed from the export list.

    • When the selection markers are displayed, right-click a recording within the selection markers and select Export > Remove recordings to remove the single recording from the export list. Right-click outside of a recording and select Export > Remove recordings to remove all recordings within the selection markers from the export list.

  4. Add the snapshots to the export list. In the Recordings tab, drag the timeline to a specific location, right-click the image and select Incident report > Add snapshot.

  5. When a recording or a snapshot is added to the export list, the Incident report tab is displayed. If the Export tab is displayed, click Switch to incident report to navigate to the Incident report tab.

  6. If you want to save the export list to a file, click Save.

  7. If you want to include the export list that you have saved before, click Load.

  8. In the export list, the information about the recordings is displayed including the start time, end time, duration, event, streaming profile, and whether it has been edited or contains notes or audio.

    • Click one recording in the exported list to preview and play it. You can only preview multiple recordings if they are from one camera.

    • Click one recording and drag the timeline to a specific location. Right-click the image and select Add snapshot to add snapshots.

    • Select the streaming profile in the Preferred streaming profile field.

    • If the recording contains audio, you can click to mute audio.

    • To edit the recording, click . See Edit recordings before exporting.

    • To edit notes for the recording or snapshot, click .

    • To remove the recording or snapshot from the export list, click .

  9. In the Incident report tab:

    • The Description field is prefilled with what you have defined in the Description template. You can add the necessary information you want to include in the incident report.

    • In the Category field, select a category that the report belongs to.

    • In the Reference ID field, a reference id is automatically generated. You can manually change it. The reference id is unique to identify the incident report.

  10. To include notes of the recordings and snapshots, select Include notes. The notes are available as a .txt file in the exported folder. The notes of the recordings are also displayed as a bookmark to the recording in AXIS File Player. The notes of the snapshots are included in the incident report.

  11. To ensure image authenticity and integrity by making image tampering impossible, select Add digital signature.

  12. To include audio in the exported recordings, select Include audio.

  13. If any recording has been edited, you can set the video encoding format to Automatic, H.264, or M-JPEG under Edited video encoding. Automatic means using M-JPEG for M-JPEG format and H.264 for other formats.

  14. Click Create report. The export incident report task is shown at the bottom right, and added to the Tasks tab.

The export folder includes:

  • AXIS File Player

  • The recordings in the .asf format

  • The notes of the recordings and snapshots in the .txt format if applicable

  • The incident report: Includes general information about the incident, recording summaries, and snapshot summaries

  • The playlist if multiple recordings are exported

Record manually

Note

When connecting to multiple AXIS Camera Station servers, you can manually start and stop a recording on any connected server by selecting the server from the Selected server drop-down list.

To manually start and stop a recording from the main menu:

  1. Go to > Actions > Record manually.

  2. Select one or more cameras. Use the Type to search field to find cameras.

  3. Click Start and the Status of the cameras changes from Stopped to Recording. Or click Stop and the Status of the cameras changes from Recording to Stopped.

To start and stop a manual recording from Live view:

  1. Go to Live view.

  2. Move the mouse pointer to the camera's live view frame.

  3. Click REC at the top right. A yellow indicator appears while the camera is recording.

  4. Click STOP to stop the recording.

Configuration

The Configuration tab is used to manage and maintain connected devices, as well as settings for the client and servers. Click and select Configuration to display the Configuration tab in the AXIS Camera Station client.

Configure devices

In AXIS Camera Station, a device refers to a network product with its own IP address. A camera refers to a video source which is a network camera or a video port (with a connected analog camera) on a multi-port video encoder. For example: A 4-port video encoder is one device with four cameras.

Note
  • AXIS Camera Station only supports devices with IPv4 addresses.
  • Some video encoders have one IP address for each video port. In this case, each video port is treated as one device with one camera.

In AXIS Camera Station, a device can be:

  • a network camera

  • a video encoder with one or more video ports

  • an auxiliary non-camera device, for example an I/O audio device, a network speaker or a door controller

  • a door station

You can perform the following actions for devices:

Add devices

Note
  • When connecting to multiple AXIS Camera Station servers, you can add devices on any connected server by selecting the server from the Selected server drop-down list.
  • View areas are considered as individual cameras. You must create view areas in the camera before using them. See Use view areas.
  • We recommend not using special characters such as å, ä, and ö in a device’s hostname.
  1. Find your devices, video streams or prerecorded videos.

  2. Add devices, video streams or prerecorded videos

Device list

The device list includes the following information:

  • Name: The name of the device. Click the name to change the name of the device.

  • IP address: The IP address of the device. Only used when the hostname of the device is not available.

  • Hostname: The hostname of the device. Used as the default communication address when it is available.

  • MAC address: The MAC address of the device.

  • Status: The status of the device.

    • (empty): Device can be added to AXIS Camera Station.

    • Communicating: AXIS Camera Station server is trying to access the device.

    • HTTPS certificate not trusted: AXIS Camera Station can't verify that the HTTPS certificate on the device is signed by a trusted issuer.

    • Communication error: AXIS Camera Station can't contact the device.

    • Enter password: AXIS Camera Station does not know which credentials to use to access the device. Click the link to enter a username and password for an administrator account on the device. By default, the username and password will be used for all devices on which the user exists.

    • Set password: The root account and password is not set up or the device still uses the default password. Click the link to set the root user password. You can type your password or click Generate to automatically generate a password up to the length allowed by the device. You can select to use this password for all devices with the Set password status. We recommend that you show the automatically generated password and make a copy of it.

    • Model not supported: AXIS Camera Station does not support the device model.

    • Obsolete firmware: The camera's firmware is old and must be updated before the camera can be added to AXIS Camera Station.

    • Faulty device: The device parameters retrieved by AXIS Camera Station corrupt.

    • Set tilt orientation: Click the link to set the tilt orientation. Tilt orientation must be set before the camera can be added. Select tilt orientation Ceiling, Wall, or Desk depending on how the camera is mounted. Tilt orientation is a required setting for some camera models. Setting tilt orientation ensures that video from the camera is presented correctly and that pan, tilt and zoom tools work correctly.

    • Unsupported third-party device: AXIS Camera Station does not support this specific third-party device.

    • Can only be used with AXIS Companion: The device is designed to be used with AXIS Companion and can't be used with AXIS Camera Station.

  • Manufacturer: The manufacturer of the device.

  • Model: The model of the device.

Find your devices

The devices in your network are displayed automatically. To find the devices that are not listed:

  1. Go to Configuration > Devices > Add devices.

  2. Click Cancel to stop the ongoing network search.

  3. Click Manual search.

  4. To find multiple devices in one or more IP ranges:

    1. Select Search one or more IP ranges.

    2. Type the IP range. For example: 192.168.10.*, 192.168.20-22.*, 192.168.30.0-50

      • Use a wildcard for all addresses in a group.

      • Use a dash for a range of addresses.

      • Use a comma to separate multiple ranges.

    3. To change the default port 80, type the port range. For example: 80, 1080-1090

      • Use a dash for a range of ports.

      • Use a comma to separate multiple ranges.

    4. Click Search.

  5. To find one or more specific devices:

    1. Select Enter one or more hostnames or IP addresses.

    2. Enter the hostnames or IP addresses separated by comma.

    3. Click Search.

  6. Click OK.

Find your video streams

You can add the video streams that support the following:

  • Protocol: RTSP, HTTP, HTTPS

  • Video encoding: M-JPEG for HTTP and HTTPS, H.264 for RTSP

  • Audio encoding: AAC and G.711 for RTSP

Supported video stream URL schemes:

  • rtsp://<address>:<port>/<path>

    For example: rtsp://<address>:554/axis-media/media.amp

  • http://<address>:80/<path>

    For example: http://<address>:80/axis-cgi/mjpg/video.cgi?date=1&clock=1&resolution=1920x1080

  • https://<address>:443/<path>

    For example: https://<address>:443/axis-cgi/mjpg/video.cgi?date=1&clock=1&resolution=1920x1080

  1. Go to Configuration > Devices > Add devices.

  2. Click Enter stream URLs and enter one or more stream URLs separated by comma.

  3. Click Add.

Find prerecorded videos

You can add prerecorded videos in the .mkv format to AXIS Camera Station and configure a .dewarp file to dewarp the video stream of the prerecorded video.

The .mkv files need to support the following:

  • Video encoding: M-JPEG, H.264, H.265

  • Audio encoding: AAC

The following is an example of a .dewarp file. For more information, see Image configuration.

RadialDistortionX=-43.970703
RadialDistortionY=29.148499
RadialDistortionZ=715.732193
TiltOrientation=Desk
OpticalCenterX=1296
OpticalCenterY=972
  1. Create a folder PrerecordedVideos under C:\ProgramData\Axis Communications\AXIS Camera Station Server.

  2. Add a .mkv file to the folder.

  3. To dewarp the video stream, add a .dewarp file with the same name as the .mkv file to the folder.

  4. Go to Configuration > Devices > Add devices and turn on Include prerecorded video.

    You can find your prerecorded video and several prerecorded videos provided by the system.

Add devices, video streams or prerecorded videos
  1. Go to Configuration > Devices > Add devices.

  2. If you want to change the device’s name, click the name in the list and enter a new name.

  3. Select the devices, video streams or prerecorded videos. Click Add.

  4. Choose whether to use hostnames instead of IP when possible for the devices.

  5. Choose how to configure your devices.

    • Select Quick configuration and click Next. For devices with video capabilities, select the retention time, recording method, and where to store recordings. You can only configure continuous recording for video streams and prerecorded videos.

    • Select Site Designer configuration and click Next. Enter your access code or upload the Site Designer setup file and click Import. See Import Site Designer projects.

  6. Click Install.

Import Site Designer projects

AXIS Site Designer is an online design tool that helps you to build a site with Axis products and accessories. With site templates you can customize your own surveillance solution.

If you have created a site design project in AXIS Site Designer, you can import the project to AXIS Camera Station. If you have previously used Site Designer to setup your devices, you have the option of accessing the design online by using an access code. Alternatively, you can select a downloaded Site Designer setup file.

You can only import the settings from a Site Designer project when adding an Axis device.

To import a site designer project to AXIS Camera Station:

  1. Generate an access code to the site designer project or download a project file.

    1. Sign in to http://sitedesigner.axis.com with your MyAxis account.

    2. Select a project and go to the project page.

    3. Click Share.

    4. Click Generate code when your AXIS Camera Station server is connected to the Internet. Or click Download settings file when your AXIS Camera Station is not connected to the Internet.

  2. From the AXIS Camera Station client, go to Configuration > Devices > Add devices.

  3. Select the cameras, and click Add.

  4. Select Site Designer configuration and click Next.

  5. Select Access code and enter the access code. Or select Choose file and navigate to the Site Designer setup file you have downloaded.

  6. Click Import. The camera with the same model as the one you are adding is selected by default. Otherwise select one from the drop-down list.

  7. Click Install.

Settings imported from the Site Designer project

When importing a Site Designer project, the following settings are imported into AXIS Camera Station:

  • Schedules with name and time slots.

  • Maps with name, icon color, icon location, and item name.

  • For encoders, video decoders, door controllers, radar detectors, and speakers:

    • Name

    • Description

  • For cameras, door stations, and F/FA series:

    • Name

    • Description

    • Motion triggered recording: schedule and recording profile including frame rate, resolution, video encoding, and compression

    • Continuous recording: schedule and recording profile including frame rate, resolution, video encoding, and compression

    • Note
      • If only one of the recording profiles is defined or two identical recording profiles are defined in the Site Designer project, the profile is set to medium in AXIS Camera Station after importing the Site Designer project.
      • If both recording profiles are defined in the Site Designer project, the continuous recording profile is set to medium and the motion triggered recording is set to high in AXIS Camera Station after importing the Site Designer project.
      • The resolution is set with ideal aspect ratio according to AXIS Camera Station. After importing, the resolution might be different from the one defined in the Site Designer project.
    • Zipstream strength

    • Audio settings for live view and recordings

    • Retention time for recordings

    • Note
      • The audio settings can only be set in AXIS Camera Station if the device has a built-in microphone or speaker. To use an external audio device, manually enable it after installing the device.
      • The audio settings are not applied to door stations. Door stations always get audio enabled for Live view only even if the settings in Site Designer is different.
Add third-party devices

Third-party devices can be added to AXIS Camera Station in the same way as adding Axis products. See Add devices.

Note

You can also add third-party devices as video streams to AXIS Camera Station. See Find your video streams.

For detailed information about support for third-party devices, see the latest technical paper.

Note

You can download and run AXIS Camera Station Device Compatibility Tool to verify if your network video products are compatible with AXIS Camera Station 5 or later. The tool checks if AXIS Camera Station can receive video streams from your network video products. See AXIS Camera Station Device Compatibility Tool.

AXIS Camera Station is not ONVIF conformant, nevertheless it requires that third-party devices are ONVIF Profile S conformant and verified through AXIS Camera Station Device Compatibility Tool. AXIS Camera Station supports the following functions for third-party devices according to IEC62676-2-31 and IEC62676-2-32:

  • Camera discovery

  • Video encoding: M-JPEG, H.264

  • Audio encodings: G.711 (one-way, from the device to AXIS Camera Station)

  • One video profile per camera

  • Live view

  • Continuous and Manual recordings

  • Playback

  • Recordings exports

  • Device event triggers

  • PTZ

Use view areas

View areas are supported by certain camera models. AXIS Camera Station lists view areas as individual cameras on the Add devices page. See Add devices.

All view areas in a network camera are counted as one camera in the total number of cameras allowed by the AXIS Camera Station license. The number of cameras that can be added depends on the installed license. Each AXIS Camera Station license allows a particular number of cameras.

To use view areas with AXIS Camera Station, view areas must first be enabled in the camera:

  1. Go to Configuration > Devices > Cameras.

  2. Select the camera and click the link in the Address column.

  3. In the camera's configuration page, enter the username and password to sign in.

  4. Click Help for instructions on where to find the setting because enabling view areas differ depending on camera model and firmware.

Cameras

Go to Configuration > Devices > Cameras to view the list of all cameras that have been added to AXIS Camera Station. The information includes the camera's name, address, MAC address, manufacturer, model, video channel and server if connected to multiple AXIS Camera Station servers.

From this page, you can:

  • Click the camera’s address link to open the camera’s configuration page.

  • Note

    If the AXIS Camera Station client is running externally and the AXIS Camera Station server and cameras are behind a NAT, the configuration page will not open.

  • Click Edit to edit the camera settings. See Edit camera settings.

  • Click Remove to remove the selected cameras.

  • Note

    This will delete all recordings, including recordings that have been locked.

  • Use the Type to search field to find specific cameras.

Using view areas

View areas are supported by certain camera models. Axis Camera Station lists view areas as individual cameras on the Add devices page. See Add devices.

Note

To use view areas with AXIS Camera Station, view areas must first be enabled in the camera’s configuration page. Links to each installed camera can be found in Configuration > Devices > Cameras.

All view areas in a network camera are counted as one camera in the total number of cameras allowed by the AXIS Camera Station license. The number of cameras that can be added depends on the installed license. Each AXIS Camera Station license allows a particular number of cameras.

Edit camera settings

To edit camera settings:

  1. Go to Configuration > Devices > Cameras.

  2. Select a camera and click Edit.

  3. In the Settings section:

    • Enabled is selected by default. If you clear Enabled, the video stream can neither be recorded nor viewed in Live view. Recordings and Live view can still be configured.

    • Enter a unique camera name and description.

    • Enter the camera’s hostname or IP address, and port number if different from the default port 80.

    • When the Channel field is available for multiport video encoders, select the port number. When the Channel field is available for view areas, select the number corresponding to the view area.

  4. In the Credentials section, enter a username and password for an administrator account on the camera. The password is used by AXIS Camera Station to communicate with the camera.

Other devices

Go to Configuration > Devices > Other devices, a list of devices without video capabilities is displayed including door controllers, audio devices and IO modules.

For information about supported products, go to www.axis.com See Use audio from other devices.

In this page, you can:

  • Select the devices and click Edit to edit device settings such as device name, address and password.

  • Select the devices and click Remove to remove the devices from AXIS Camera Station.

  • Click the device’s address link to open the device's configuration page.

  • Note

    If there is a NAT or firewall between the AXIS Camera Station client and the device, the configuration page will not open.

Edit other device settings

To edit the settings for non-camera devices:

  1. Go to Configuration > Devices > Other devices.

  2. Select a device and click Edit.

  3. In the Settings section:

    • Enter a unique name for the auxiliary device. This name is displayed in AXIS Camera Station.

    • Enter the auxiliary device’s hostname or IP address, and port number if different from the default port 80.

  4. In the Credentials section, enter a username and password for an administrator account on the device.

Streaming profiles

Go to Configuration > Devices > Streaming profiles to open the Streaming profiles page. A list of all cameras is displayed. Use the Type to search field to find cameras in the list.

The microphone indicates that the camera has an enabled microphone (built-in, line-in, auxiliary device). The microphone transmits audio from the camera to live view and recordings. Any built-in microphones or speakers can't be shared with other cameras.

The speaker indicates that the camera has an enabled speaker (built-in or external auxiliary device). In the live view, use the Speak or Push-to-talk button to transmit spoken messages through the speaker.

The following profiles can be used in Live view and recordings settings:

  • Video profiles: Contains profile settings for resolution, video format, frame rate, and compression. Each camera displays settings for its video profiles. To enable profile settings in recordings, see Action rules.

    • High: Optimized for the highest quality and resolution.

    • Medium: Optimized to balance high quality with performance.

    • Low: Optimized for performance.

  • Note

    In Live view and recordings, the Streaming profile is set to Automatic by default. That means the streaming profile will be automatically changed to High, Medium, or Low depending on the available size for the video stream.

  • Audio: Contains profile settings for microphone and speaker usage.

Edit streaming profiles

  1. Go to Configuration > Devices > Streaming profiles, and select the cameras.

  2. Under Video profiles, configure the following for High, Medium, and Low profiles:

    • Resolution: Available options depend on camera model. A higher resolution gives an image with more details but requires more bandwidth and storage space.

    • Format: Available options depend on camera model. H.264 is supported by most camera models and requires less bandwidth and storage space compared to, for example, M-JPEG.

    • Note

      Cameras can only have one video profile configured for MPEG-4 at a time.

    • Frame rate: The actual frame rate depends on camera model, network conditions and computer configuration.

    • Compression: Lower compression improves image quality, but requires more bandwidth and storage space.

    • Zipstream: Select the level of bitrate reduction to reduce the average bitrate in an H.264 or H.265 stream in real time. This option is only available for Axis devices that support Zipstream. Default means to use the Zipstream setting configured through the device’s configuration page.

      The strength parameter defines the effort level for Zipstream.

    • StrengthEffort levelVisible consequences
      OffOffNone
      10LowNo visible effect in most scenes
      20MediumVisible effect in some scenes: less noise and slightly lower level of detail in regions of lower interest
      30HighVisible effect in many scenes: less noise and lower level of detail in regions of lower interest
      40HigherVisible effect in even more scenes: less noise and lower level of detail in regions of lower interest
      50ExtremeVisible effect in most scenes: less noise and lower level of detail in regions of lower interest
  3. Under Audio, configure the following:

    • Microphone: To associate a microphone to the camera, select Built-in microphone or line in or other device’s microphone. See Use audio from other devices.

    • Speaker: To associate a speaker to the camera, select Built-in speaker or line out or other device’s speaker. Use a microphone connected to the computer to make spoken announcements. See Use audio from other devices.

    • Use microphone for: Enable microphone audio for one or two streams. Audio can be enabled for Live view and recordings, Live view only or Recordings only.

  4. Under Advanced, configure the following settings:

    • To allow data to be gathered for smart search during video streaming, select Include analytics data for Smart search. This option is only available for Axis devices that support analytics data.
      Data gathering for Smart search can add latency in live video streaming.

    • To improve compatibility with third-party devices, select Use FFmpeg to enable FFmpeg streaming. This option is only available for third-party devices.

    • To show the object indicators that are detected by a PTZ camera in live view, select Show PTZ autotracking object indicators and set the video stream buffer time up to 4000 milliseconds. This option is only available for an Axis PTZ camera with AXIS PTZ Autotracking configured. For a complete workflow to set up AXIS PTZ Autotracking in AXIS Camera Station, see Set up AXIS PTZ Autotracking.

  5. Click Apply.

Customize profile settings

To customize profile settings for resolution, frame rate, compression, video format and audio, select the camera to configure. For cameras of the same model that have the same configuration capabilities, multiple cameras can be configured at the same time. See Configuration settings.

To customize profile settings for recordings, see Recording method.

Optimize profile settings for low bandwidth

The resolution and frame rate used in Live view can be limited to reduce bandwidth consumption, for example if a slow connection is used between the AXIS Camera Station client and AXIS Camera Station server. See Bandwidth usage in Streaming.

Use audio from other devices

Audio from other, non-camera or auxiliary, devices can be used together with video from a network camera or video encoder for live viewing or recording.

Note

External audio devices must first be added to AXIS Camera Station. To edit audio devices, see Other devices. To manage audio devices, see the Edit streaming profile section as described in Streaming profiles.

  1. Add the non-camera device to AXIS Camera Station. See Add devices.

  2. Configure the camera to use audio from the device. See Streaming profiles.

  3. Enable audio for Live view or Recording. See Streaming profiles.

Examples

Set up audio devices and make live announcements
Create an action button to manually play audio when motion is detected
Automatically play audio when motion is detected
Add an audio clip to speaker and AXIS Camera Station

Image configuration

You can configure the image settings for the cameras connected to AXIS Camera Station.

Note

The changes on image configuration are applied instantly.

To configure the image settings:

  1. Go to Configuration > Devices > Image configuration, a list of all cameras added to AXIS Camera Station is displayed.

  2. Select the camera and the video feed is shown below the list in real time. Use the Type to search field to find a specific camera in the list.

  3. Configure the image settings.

Image settings

Brightness: Adjust the image brightness. A higher value gives a brighter image.

Color level: Adjust the color saturation. Select a lower value to reduce color saturation. Color level 0 gives a black and white image. The maximum value gives maximum color saturation.

Sharpness: Adjust the amount of sharpening applied to the image. Increasing sharpness might increase image noise, especially in low light situations. High sharpness might also introduce image artifacts around areas with high contrast, for example sharp edges. Lower sharpness reduces image noise, but makes the image less sharp.

Contrast: Adjust the image contrast.

White balance: Select the white balance option in the drop-down list. White balance is used to make colors in the image look the same regardless of the color temperature of the light source. When selecting Automatic or Auto, the camera identifies the light source and compensates for its color automatically. If the result is not satisfactory, select an option corresponding to the type of light source. Available options depend on camera models.

Rotate image: Set image rotation degrees.

Mirror image: Turn on to mirror the image.

Backlight compensation: Turn on if a bright spot of light, for example a light bulb, causes other areas in the image to appear too dark.

Dynamic contrast (wide dynamic range): Turn on to use wide dynamic range to improve the exposure when there is a considerable contrast between light and dark areas in the image. Use the slider to adjust dynamic contrast. Enable dynamic contrast in intense backlight conditions. Disable dynamic contrast in low light conditions.

Custom dewarp settings: You can import a .dewarp file that contains the lens parameters, optical centers, and tilt orientation of the camera. Click Reset to reset the parameters to their original values.

  1. Create a .dewarp file including the following parameters:

    • Required: RadialDistortionX, RadialDistortionY, RadialDistortionZ, and TiltOrientation. The possible values for TiltOrientation is wall, desk, and ceiling.

    • Optional: OpticalCenterX and OpticalCenterY. If you want to set the optical centers, you must include both of the two parameters.

  2. Click Import and navigate to the .dewarp file.

  3. The following is an example of a .dewarp file:
  4. RadialDistortionX=-43.970703
    RadialDistortionY=29.148499
    RadialDistortionZ=715.732193
    TiltOrientation=Desk
    OpticalCenterX=1296
    OpticalCenterY=972

PTZ presets

Pan, tilt, zoom (PTZ) is the ability to pan (move left and right), tilt (move up and down) and zoom in and out.

Go to Configuration > Devices > PTZ presets, a list of cameras that can be used with PTZ is displayed. Click a camera to view all presets available for the camera. Click Refresh to update the preset list.

You can use PTZ with:

  • PTZ cameras, that is, cameras with built-in mechanical PTZ

  • Fixed cameras where digital PTZ has been enabled

Digital PTZ is enabled from the camera's built-in configuration page. For more information, see the camera's User Manual. To open the configuration page, go to the device management page, select the camera and click the link in the Address column.

PTZ presets can be configured in AXIS Camera Station and the camera's configuration page. We recommend that you configure PTZ presets in AXIS Camera Station.

  • When a PTZ preset is configured in the camera’s configuration page, you can only view the stream within the preset. The PTZ movements in live view can be seen and are recorded.

  • When a PTZ preset is configured in AXIS Camera Station, you can view the complete stream of the camera. The PTZ movements in live view can’t be seen and are not recorded.

Note

PTZ can't be used if the camera's control queue is enabled. For information about the control queue and how to enable and disable it, see the camera's User Manual.

To add a preset:

  1. Go to Configuration > Devices > PTZ presets and select a camera in the list.

  2. For cameras with mechanical PTZ, use the PTZ controls to move the camera view to the desired position. For cameras with digital PTZ, use the mouse wheel to zoom in and drag the camera view to the desired position.

  3. Click Add and enter a name for the new preset.

  4. Click OK.

To remove a preset, select the preset and click Remove. This will remove the preset from AXIS Camera Station and from the camera.

Device management

Device management provides tools for administration and maintenance of devices connected to AXIS Camera Station.

Go to Configuration > Devices > Management to open the Manage devices page.

If you have set up automatic check for new firmware versions in Firmware upgrade settings, a link displays when there are new firmware versions available for devices. Click the link to upgrade the firmware versions. See Upgrade firmware.

Upgrade firmware versions

If you have set up automatic check for new software versions in AXIS Camera Station update, a link displays when there is a new AXIS Camera Station version available. Click the link to install a new version of AXIS Camera Station.

Install a new version of AXIS Camera Station

A list of devices added to AXIS Camera Station is displayed. Use the Type to search field to find devices in the list. To hide or show columns, right-click the header row and select which columns to show. Drag and drop the headers to display the columns in different order.

The device list includes the following information:

  • Name: The name of the device or a list of all associated camera names when the device is a video encoder with multiple connected cameras, or a network camera with multiple view areas.

  • MAC address: The MAC address of the device.

  • Status: The status of the device.

    • OK: The standard state for an established device connection.

    • Maintenance: The device is under maintenance and temporarily is not accessible.

    • Not accessible: No connection can be established with the device.

    • Not accessible over set hostname: No connection can be established with the device via its hostname.

    • Server not accessible: No connection can be established with the server that the device is connected to.

    • Enter password: No connection with the device until valid credentials are entered. Click the link to provide valid user credentials. If the device supports encrypted connections, the password is sent encrypted by default.

    • Set password: No connection with the device until a root user and password is set. Click the link to set the root user password. You can type your password or click Generate to automatically generate a password up to the length allowed by the device. You can select to use this password for all devices with the Set password status. We recommend that you show the automatically generated password and make a copy of it.

    • Password type: unencrypted: No connection is established with the device as the device has previously connected using an encrypted password. For security reasons, AXIS Camera Station does not allow use of unencrypted passwords for devices that have previously used encrypted passwords. For devices supporting encryption, the connection type is configured on the device’s configuration page.

    • Certificate error: There is some error with the certificate on the device.

    • Certificate about to expire: The certificate on the device is about to expire.

    • Certificate has expired: The certificate on the device has expired.

    • HTTPS certificate not trusted: The HTTPS certificate on the device is not trusted by AXIS Camera Station.

    • HTTP failed: No HTTP connection can be established with the device.

    • HTTPS failed: No HTTPS connection can be established with the device.

    • HTTP and HTTPS failed (ping or UDP OK): No HTTP and HTTPS connection can be established with the device. The device responds to ping and User Datagram Protocol (UDP) communication.

  • Address: The address of the device. Click the link to go to the device's configuration page. It shows the IP address or hostname depending on which one is used when adding the device. See Device configuration tab BETA.

  • Hostname: The hostname of the device if available. Click the link to go to the device's configuration page. The hostname displayed is the fully qualified domain name. See Device configuration tab BETA.

  • Manufacturer: The manufacturer of the device.

  • Model: The model of the device.

  • Firmware: The version of firmware the device is currently using.

  • DHCP: If the device is connected to the server using DHCP.

  • HTTPS: The HTTPS status of the device. See HTTPS status in Security.

  • IEEE 802.1X: The IEEE 802.1X status of the device. See IEEE 802.1X status in Security.

  • Server: The AXIS Camera Station server the device is connected to.

  • Tags: (Hidden by default) The tags added to the device.

  • UPnP Friendly Name: (Hidden by default) The UPnP name. This is a descriptive name used to make it easier to identify the device.

You can perform the following actions on devices:

  • Assign IP address to devices. See Assign IP address.

  • Set password for devices. See User management.

  • Upgrade firmware for devices. See Upgrade firmware.

  • Set date and time on devices. See Set date and time.

  • Restart devices.

  • Restore devices to reset most settings, including the password, to their factory default values. The following settings are not reset: uploaded camera applications, boot protocol (DHCP or static), static IP address, default router, subnet mask, system time.

  • Note

    To prevent unauthorized access, we strongly recommend setting the password after restoring a device.

  • Install camera application on devices. See Install camera application.

  • Reload devices when settings have been changed from the devices' configuration page.

  • Configure devices. See Configure devices.

  • User management. See User management.

  • Manage certificates. See Security.

  • Collect device data. See Collect device data.

  • Select to use IP address or hostname. See Connection.

  • Tag devices. See Tags.

  • Enter device credentials. Right-click a device and select Advanced > Enter device credentials to enter password for the device.

  • Go to the device’s configuration tab and configure your device. See Device configuration tab BETA.

Assign IP address

AXIS Camera Station can Assign IP address to multiple devices. New IP addresses can be obtained automatically from a DHCP server or assigned from an IP address range.

Assigning IP addresses

  1. Go to Configuration > Devices > Management and select the devices to configure.

  2. Click , or right-click and select Assign IP address.

  3. If some of the devices can't be configured, for example if the devices are inaccessible, the Invalid devices dialog will appear. Click Continue to skip the devices that can't be configured.

  4. If you select one device to assign IP address, click Advanced to open the Assign IP address page.

  5. Select Obtain IP addresses automatically(DHCP) to obtain the IP addresses automatically from a DHCP server.

  6. Select Assign the following IP address range and specify the IP range, subnet mask, and default router.

    To specify the IP range:

    • Use wildcards. For example: 192.168.0.* or 10.*.1.*

    • Write the first and last IP addresses separated by a dash. For example: 192.168.0.10-192.168.0.20 (this address range can be shortened to 192.168.0.10-20) or 10.10-30.1.101

    • Combine wildcards and range. For example: 10.10-30.1.*

    • Use a comma to separate multiple ranges. For example: 192.168.0.*,192.168.1.10-192.168.1.20

  7. Note

    To assign an IP address range, the devices must be connected to the same AXIS Camera Station server.

  8. Click Next.

  9. Review the current IP addresses and the new IP addresses. To change the IP address for a device, select the device and click Edit IP.

    • The current IP address, subnet mask and default router are displayed in the Current IP address section.

    • Edit the options in the New IP address section, and click OK.

  10. Click Finish when satisfied with the new IP addresses.

Configure devices

You can configure some settings on multiple devices at the same time by copying device settings from one device, or by applying a configuration file.

Note

To configure all settings on a single device, go to the device’s configuration page. See Device configuration tab BETA.

Configuration methods

There are different methods to configure devices. AXIS Device management will attempt to configure all devices according to the settings in the method. See Configure devices.

Use configuration of the selected device

Note

This method is only available for configuration of a single device by reusing some or all existing settings.

  1. Go to Configuration > Devices > Management.

  2. Right-click one device, select Configure Devices > Configure.

  3. Select the settings to be applied. See Configuration settings.

  4. Click Next to verify the settings to be applied.

  5. Click Finish to apply the settings to the device.

Copy configuration from another device

  1. Go to Configuration > Devices > Management.

  2. Right-click the devices, select Configure Devices > Configure. Devices of different models and firmware can be selected.

  3. Click Device to show devices with reusable configurations.

  4. Select a device to copy settings from and click OK.

  5. Select the settings to be applied. See Configuration settings.

  6. Click Next to verify the settings to be applied.

  7. Click Finish to apply the settings to the devices.

Use configuration file

A configuration file contains settings from one device. It can be used to configure multiple devices at the same time and reconfigure a device, for example if the device is reset to its factory default settings. A configuration file created from a device can be applied to devices with different model or firmware even if some settings do not exist on all devices.

If some settings do not exist or can't be applied, the task status will show as Error in the Tasks tab at the bottom of the AXIS Camera Station client. Right-click the task and select Show to display information about the settings that could not be applied.

Note

This method should only be used by experienced users.

  1. Go to Configuration > Devices > Management.

  2. Right-click the devices, select Configure Devices > Configure.

  3. Click Configuration File to go to the configuration file. For how to create a configuration file, see Create configuration file.

  4. Browse to the .cfg file and click Open.

  5. Click Next to verify the settings to be applied.

  6. Click Finish to apply the settings to the devices.

Create configuration file

A configuration file contains settings from one device. These settings can then be applied to other devices. For information on how to use the configuration file, see Configuration methods.

The displayed settings are the device settings that can be accessed using AXIS Device management. To find a particular setting, use the Type to search field.

To create a configuration file:

  1. Go to Configuration > Devices > Management.

  2. Select the device to create the configuration file from.

  3. Right-click and select Configure Devices > Create Configuration File.

  4. Select the settings to include and change their values as required. See Configuration settings.

  5. Click Next to verify the settings.

  6. Click Finish to create the configuration file.

  7. Click Save to save the settings to a .cfg file.

Configuration settings

When you configure devices, you can configure the parameters, action rules, and additional settings of the devices.

Parameters

Parameters are internal device parameters that are used to control device behavior. For general information about parameters, see the product's User Manual available at www.axis.com

Note
  • Parameters should only be modified by experienced users.
  • All device parameters are not accessible from AXIS Device management.

You can insert variables in some text fields. The variables will be replaced by text before they are applied to a device. To insert a variable, right-click the text field and select:

  • Insert device serial number variable: This variable will be replaced with the serial number of the device that the configuration file is applied to.

  • Insert device name variable: This variable will be replaced with the name of the device used when applying the configuration file. The device name can be found in the Name column in the Device management page. To rename a device, go to the Cameras or Other devices page.

  • Insert server name variable: This variable will be replaced with the name of the server used when applying the configuration file. The server name can be found in the Server column in the Device management page. To rename a server, go to AXIS Camera Station Service Control.

  • Insert server time zone variable: This variable will be replaced with the POSIX time zone of the server used when applying the configuration file. This can be used with the POSIX time zone parameter to set the correct time zone of all devices in a network with servers in different time zones.

Action rules

Action rules can be copied between devices. Action rules should only be modified by experienced users. For general information about action rules, see Action rules.

Additional settings

  • Stream Profiles: A stream profile is a pre-programmed Live view configuration profile for video encoding, image and audio settings. Stream profiles can be copied between devices.

  • Motion Detection Windows: Motion detection windows are used to define specific areas in the camera's field of view. Typically, alarms are generated whenever movement occurs (or stops) within the specified areas. Motion detection windows can be copied between devices.

User management

Go to Configuration > Devices > Management, the Manage devices page is displayed for you to manage users of the devices.

When you set password or remove users for multiple devices, users that are not present on all devices are indicated with . Each user appears only once when the user is present on different devices with different roles.

Note

The accounts are device specific and not related to the user accounts of Axis Camera Station.

Set password

Note
  • Devices with firmware 5.20 and later support 64-character passwords. Devices with earlier firmware versions support 8-character passwords. We recommend that you set passwords on devices with older firmware separately.
  • When setting a password on multiple devices that support different password lengths, the password must fit within the shortest supported length.
  • To prevent unauthorized access and increase security, we strongly recommend that all devices added to AXIS Camera Station are password protected.

The following characters can be used in passwords:

  • letters A-Z, a-z

  • numbers 0-9

  • space, comma (,), period (.), colon (:), semicolon (;)

  • !, ", #, $, %, &, ', (, +, *, -, ), /, <, >, =, ?, [, \, ^, -, `, {, |, ~, @, ], }

To set password for users on devices:

  1. Go to Configuration > Devices > Management > Manage devices.

  2. Select the devices and click . You can also right-click the devices and select User Management > Set password.

  3. Select a user.

  4. Type your password or click Generate to generate a strong password.

    • Click OK.

    Add user

    To add local or Active Directory users to Axis Camera Station:

    1. Go to Configuration > Devices > Management > Manage devices.

    2. Right-click the devices and select User Management > Add user.

    3. Enter a username and password, and confirm the password. For a list of valid characters, see the Set password section above.

    4. Select the user access rights from the drop-down list of the Role field:

      • Administrator: unrestricted access to the device.

      • Operator: access to the video stream, events and all settings except System Options.

      • Viewer: access to the video stream.

    5. Select Enable PTZ control to allow the user to pan, tilt, and zoom in Live view.

    6. Click OK.

    Remove user

    To remove users from the devices:

    1. Go to Configuration > Devices > Management > Manage devices.

    2. Right-click the devices and select User Management > Remove user.

    3. Select the user to be removed from the drop-down list of the User field.

    4. Click OK.

    List users

    To list all users on the devices and their access rights:

    1. Go to Configuration > Devices > Management > Manage devices.

    2. Right-click the devices and select User Management > List users.

    3. Use the Type to search field to find the specific users in the list.

    Upgrade firmware

    Firmware is software that determines the functionality of the Axis product. Using the latest firmware ensures that your device will have the latest functionality and improvements.

    New firmware can be downloaded using AXIS Camera Station or imported from a file on a hard drive or memory card. Firmware versions that are available for download are shown with the text (Download) after their version numbers. Firmware versions that are available on the local client are shown with the text (File) after their version numbers.

    When you upgrade firmware, you can select the upgrade type:

    • Standard: Upgrade to the selected firmware version and keep the existing setting values.

    • Factory default: Upgrade to the selected firmware version and reset all settings to the factory default values.

    To upgrade firmware:

    1. Go to Configuration > Devices > Management and select the devices to configure.

    2. Click , or right-click and select Upgrade firmware.

    3. If some of the devices can't be configured, for example if the devices are inaccessible, the Invalid devices dialog will appear. Click Continue to skip the devices that can't be configured.

    4. The device is not accessible during the process of upgrading firmware, click Yes to continue. If you have acknowledged this and do not want this to show again, select Do not show this dialog again and click Yes.

    5. The Upgrade firmware dialogue lists the device model, number of devices of each model, the existing firmware version, available firmware versions to upgrade and the upgrade type. By default, the devices in the list are pre-selected when new firmware versions are available for download, and the latest firmware version is pre-selected for each device.

      1. To update the list of firmware versions available for download, click Check for updates. To browse for one or more firmware files stored on the local client, click Browse.

      2. Select the devices, the firmware versions that you want to upgrade and the upgrade type.

      3. Click OK to start upgrading the devices in the list.

    Note

    By default, firmware updates are done for all the selected devices at the same time. The update order can be changed. See Firmware upgrade settings.

    Set date and time

    The date and time settings for your Axis devices can be synchronized with the server computer time, with an NTP server, or set manually.

    To set date and time on devices:

    1. Go to Configuration > Devices > Management.

    2. Select the device and click or right-click it and select Set date and time.

    3. Device time lists the current date and time for your Axis device. When selecting multiple devices, Device time is not available.

    4. Select the time zone.

      • Select the time zone you want to use with your Axis product from the Time zone drop-down list.

      • Select Automatically adjust for daylight saving time changes if your product is located in an area that uses daylight saving time.

    5. Note

      Time zone can be set when selecting the Synchronize with NTP server or Set manually time mode.

    6. In the Time mode section:

      • Select Synchronize with server computer time to synchronize the date and time of your product with the clock on the server computer, that is, the computer where the AXIS Camera Station server is installed.

      • Select Synchronize with NTP server to synchronize the date and time of your product with an NTP server. Enter the IP address, DNS or hostname of the NTP server in the provided field.

      • Select Set manually to manually set the date and time.

    7. Click OK.

    Set date and time
    Install camera application

    A camera application is software that can be uploaded to and installed on Axis network video products. Applications add functionality to the device, for example detection, recognition, tracking or counting capabilities.

    Some applications can be installed directly from AXIS Camera Station. Other applications must first be downloaded from www.axis.com/global/en/products/analytics-and-other-applications or from the application vendor's website.

    Applications can be installed on devices with support for AXIS Camera Application Platform. Some applications also require a specific firmware version or camera model.

    If the application requires a license, the license key file can be installed at the same time as the application or it can be installed later using the devices' configuration page.

    To obtain the license key file, the license code included with the application must be registered at www.axis.com/se/sv/products/camera-applications/license-key-registration#/registration

    If an application can't be installed, go to www.axis.com and check if the device model and firmware version support AXIS Camera Application Platform.

    Available camera applications:

    AXIS Video Motion Detection 4 –
    An application that detects moving objects within an area of interest. The application does not require any license and can be installed on cameras with firmware 6.50 and later. You can also check the firmware release notes for your product to verify if it supports video motion detection 4.
    AXIS Video Motion Detection 2 –
    An application that detects moving objects within an area of interest. The application does not require any license and can be installed on cameras with firmware 5.60 and later.
    AXIS Video Content Stream –
    An application that improves smart search. The application enables AXIS Video Content Stream in the camera and can be installed in cameras with firmware 5.50 and later. The use of AXIS Video Content Stream is only permitted through AXIS Camera Station.
    Other applications –
    Any application that you want to install. Download the application to your local computer before you start the installation.

    To install camera applications:

    1. Go to Configuration > Devices > Management.

    2. Select the cameras that you want to install the applications. Click or right-click and select Install camera application.

    3. Select the camera application that you want to install on the cameras. If you want to install other applications, click Browse and navigate to the local application file. Click Next.

    4. If you have the application installed, you can select Allow application overwrite to reinstall the application, or select Allow application downgrade to install a previous version of the application.

    5. Note

      Downgrade or overwrite the application resets the application settings on the devices.

    6. If a license is required for the application, the Install licenses dialog appears.

      1. Click Yes to start installing a license, and then click Next.

      2. Click Browse and navigate to the license file, and then click Next.

    7. Note

      Installing AXIS Video Motion Detection 2, AXIS Video Motion Detection 4, or AXIS Video Content Stream does not require a license.

    8. Review the information and click Finish. The status of the camera changes from OK to Maintenance and back to OK when the installation is done.

    Security

    AXIS Camera Station can automatically handle the client and server certificates by configuring a certificate authority (CA). If a CA is configured, any preinstalled certificates will be ignored when new certificates are installed using the CA. However, we recommend that you uninstall any preinstalled certificates. For more on how to configure certificates, see Certificates.

    View installed certificates

    1. Go to Configuration > Devices > Management.

    2. Right-click the devices, select Security > Certificates > View installed certificates to get an overview of the installed certificates and on which devices they are installed. A warning icon appears in the Valid to column if the certificate is approaching its expiration date.

    3. To search for a specific certificate, use the Type to search field.

    4. To view the certificate details, double-click the row that lists the certificate.

    The installed certificates are grouped into:

    • Client certificates: the certificates to be used as client certificates, for example the certificates used for IEEE 802.1X. It includes the client certificates that are both automatically installed and manually installed using AXIS Camera Station.

    • Server certificates: the certificates to be used as server certificates, for example the certificates used for HTTPS. It includes the server certificates that are both automatically installed and manually installed using AXIS Camera Station.

    • Combined client/server certificates: the certificates to be used as both client and server certificates, for example when it is intended to use a single certificate for both HTTPS and IEEE 802.1X instead of using two different certificates. It includes all client/server certificates that are manually installed using AXIS Camera Station.

    • Externally installed client/server certificates: the certificates to be used as both client and server certificates, for example when it is intended to use a single certificate for both HTTPS and IEEE 802.1X instead of using two different certificates. It includes the combined client/server certificates that are installed not using AXIS Camera Station.

    • CA certificates: the certificates to be used for verification.

    Manage HTTPS or IEEE 802.1X certificates

    Note
    • When a certificate authority has not been configured in AXIS Camera Station, after enabling HTTPS, you may lose contact with your devices if the certificates on the devices can't be validated.
    • Before enabling IEEE 802.1X, ensure the time on the Axis devices is synchronized in AXIS Camera Station.
    1. Go to Configuration > Devices > Management.

    2. Right-click the devices:

      • Select Security > HTTPS > Enable/Update to enable HTTPS or update the HTTPS settings for the devices.

      • Select Security > IEEE 802.1X > Enable/Update to enable IEEE 802.1X or update the IEEE 802.1X settings for the devices.

      • Select Security > HTTPS > Disable to disable HTTPS for the devices.

      • Select Security > IEEE 802.1X > Disable to diable IEEE 802.1X for the devices.

      • Select Security > Certificates > Delete certificates and select the certificate in the list to delete the selected certificates from the devices.

    3. Note

      When the same certificate is installed on several devices, it is only displayed as one item. Deleting the certificate will remove it from all of the devices on which it is installed.

    Manually install certificates

    If you use an existing CA and are not willing to allow AXIS Camera Station to sign the certificates on your behalf, you have to create the certificates outside of AXIS Camera Station and manually install them on devices.

    Note

    When manually installing certificates, all certificates in the batch must have the same passphrase.

    1. Go to Configuration > Devices > Management.

    2. Right-click the devices:

      • Select Security > Certificates > Install server certificates (HTTPS) to manually install the server certificates on the devices.

      • Select Security > Certificates > Install client certificates (IEEE 802.1X) to manually install the client certificates on the devices.

      • Select Security > Certificates > Install combined client/server certificates to manually install the combined client/server certificates on the devices.

    • If a single certificate is selected, it will be installed on all selected devices.

    • If multiple certificates are selected, AXIS Camera Station will try to match each certificate to a device based on the subject common name of each certificate. The installation will ignore the devices or certificates that can't be matched and continue installing the certificates that meet the following conditions on matched devices.

      • Part of a certificate's subject common name must contain the entire hostname, MAC, or IP address of a selected device. Otherwise, the certificate will be ignored.

      • A certificate must only match against a single selected device. Otherwise, the certificate will not be installed on any device.

      • A device must only have a single certificate that match against it. Otherwise, no certificate will be installed on that device.

    Status of HTTPS and IEEE 802.1X

    On the Device management page, the status of HTTPS and IEEE 802.1X is listed.

    StatusDescription/Solution
    HTTPSEnabledHTTPS is active on the device.
    DisabledHTTPS is not active but ready to be activated on the device.
    Disabled (missing server certificate)HTTPS is not active and can't be activated until a server certificate is installed on the device.
    Possible solution:
    • Configure the certificate authority. See Certificates.

    • Manually install a server certificate. See Manually install certificates in Security.

    • Manually install a combined client/server certificate. See Manually install certificates in Security.

    Disabled (multiple server certificates)HTTPS is not active and can't be activated until there is only one server certificate on the device.
    Possible solution:
    • Delete the redundant server certificates. See Delete certificates in Security.

    Unsupported firmwareHTTPS is not supported because the device firmware is too old.
    Unsupported deviceHTTPS is not supported on this device model.
    IEEE 802.1XEnabledIEEE 802.1X is active on the device.
    DisabledIEEE 802.1X is not active but ready to be activated on the device.
    Disabled (missing client certificate)IEEE 802.1X is not active and can't be activated until a client certificate is installed on the device.
    Possible solution:
    • Configure the certificate authority. See Certificates.

    • Manually install a client certificate. See Manually install certificates in Security.

    • Manually install a combined client/server certificate. See Manually install certificates in Security.

    Disabled (multiple client certificates)IEEE 802.1X is not active and can't be activated until there is only one client certificate on the device.
    Possible solution:
    • Delete the redundant client certificates. See Delete certificates in Security.

    Unsupported firmwareIEEE 802.1X is not supported because the device firmware is too old.
    Unsupported deviceIEEE 802.1X is not supported on this device model.
    Collect device data

    This option is typically used for troubleshooting purposes. Use this option to generate a .zip file with a data collection report for a specific location on your devices.

    To collect device data:

    1. Go to Configuration > Devices > Management.

    2. Right-click the devices, and select Collect device data.

    3. In the Data source on selected devices section:

      • Click Preset and select one from the drop-down list of commonly used commands.

      • Note

        Some presets do not work on all devices. For example, PTZ status does not work on audio devices.

      • Click Custom and specify the URL path to your data collection source on the selected servers.

    4. In the Save as section, specify the file name and folder location for your data collection .zip file.

    5. Select Automatically open folder when ready to open the specified folder when the data collection is done.

    6. Click OK.

    Connection

    To communicate with devices by using the IP address or hostname:

    1. Go to Configuration > Devices > Management.

    2. Select the devices, right-click and select Connection.

      • To connect to the devices by using the IP address, select Use IP.

      • To connect to the devices by using the hostname, select Use hostname.

    Tags

    Tags are used to organize devices in the Device management page. A device can have multiple tags.

    Devices can for example be tagged according to model or location. For example, when devices are tagged according to camera model, you can quickly find and upgrade all cameras of that model.

    To tag a device:

    1. Go to Configuration > Devices > Management.

    2. Right-click a device and select Tag devices.

    3. Select Use existing tag and select a tag, or select Create a new tag and enter a name for the tag.

    4. Click OK.

    To remove a tag from a device:

    1. Go to Configuration > Devices > Management and click at the top right.

    2. In the Tags folder, select a tag. All devices associated with the tag are now displayed.

    3. Select the devices. Right-click and select Untag devices.

    4. Click OK.

    To manage a tag:

    1. Go to Configuration > Devices > Management and click at the top right.

    2. In the Device tags page:

      • Right-click Tags and select New tag to create a tag.

      • Right-click a tag, select Rename tag and enter a new name to rename a tag.

      • Right-click a tag, select Delete to delete a tag.

      • Click to pin the Device tags page.

      • Click a tag to display all devices associated with the tag, and click All devices to display all devices connected to AXIS Camera Station.

      • Click Warnings/Errors to display devices that need attention, for example devices that are inaccessible.

    Device configuration tab BETA

    To configure all settings on a single device:

    1. Go to Configuration > Devices > Management.

    2. Click the device’s address or hostname to go to the device’s configuration tab.

    3. Change the settings. For information about how to configure your device, see the device’s User Manual.

    4. Close the tab and the device is reloaded to ensure the changes are implemented in AXIS Camera Station.

    Limitations

    • Auto authentication for third-party devices is not supported.

    • General support for third-party devices cannot be guaranteed.

    • The device configuration tab with active video streams increases the load and might impact the performance on the server machine.

    External data sources

    An external data source is a system or source that generates data that can be used to track what happened at the time of each event. See Data search.

    Go to Configuration > Devices > External data sources and a list of all external data sources is displayed. Click a column heading to sort by the content of the column.

    ItemDescription
    NameThe name of the external data source.
    Source keyThe unique identifier of the external data source.
    ViewThe view that the external data source is linked to.
    ServerThe server that the data source is connected to. Only available when connecting to multiple servers.

    An external data source is added automatically when

    • A door is created under Configuration > Access control > Doors and zones.

      For a complete workflow to set up AXIS A1601 Network Door Controller in AXIS Camera Station, see Set up AXIS A1601 Network Door Controller.

    • The first event is received by the device that is configured with AXIS License Plate Verifier.

      For a complete workflow to set up AXIS License Plate Verifier in AXIS Camera Station, see Set up AXIS License Plate Verifier.

    If an external data source is configured with a view, the data generated from the data source is automatically bookmarked in the timeline of the view in the Data search tab. To connect a data source to a view:

    1. Go to Configuration > Devices > External data sources.

    2. Select an external data source and click Edit.

    3. Select a view from the View drop-down list.

    4. Click OK.

    Configure storage

    Go to Configuration > Storage > Management to open the Manage storage page. A list of the local storage and network storage that have been added to AXIS Camera Station is displayed. This page contains the following information:

    ItemDescription
    The list displays the following information.
    LocationThe path and name of the storage.
    AllocatedThe maximum amount of storage delegated to recordings.
    UsedThe amount of storage space being currently used for recordings.
    Status

    The storage status. Possible values are:

    • OK

    • Storage full: The storage is full. The unlocked, oldest recordings will be overwritten.

    • Unavailable: The storage information is currently unavailable. For example, if a network storage has been removed or disconnected.

    • Intruding data: If the slider for Recordings limit moved from the Free green area to the red Other data area, the status shows Intruding data. More storage space than what is available is being allocated to recordings.

    • No permissions: The user is not authorized to read or write to the storage.

    ServerThe server where the local storage or network storage is.
    The Overview section displays the following information for a selected storage.
    UsedAmount of storage space currently used by recordings that is indexed in the database. If a file is in the recording directory but not indexed in the database, the file is not calculated in this category. See Collect non-indexed files in Manage storage.
    FreeAmount of storage space left on the storage location. This is the same amount as “Space free” shown in Windows properties for the storage location.
    Other dataAmount of storage space taken up by the files that are not indexed recordings and therefore unknown to AXIS Camera Station.
    Other data = Total capacity - used space - free space
    Total capacityThe total amount of storage space. This is the same amount as “Total size” shown in Windows properties for the storage location.
    AllocatedThe amount of storage space that AXIS Camera Station is allowed to use for recordings. You can adjust the slider and click Apply to adjust the allocated space.
    The Network storage section is only available for a selected network storage.
    PathThe path of the network storage path.
    UsernameThe username used to connect to the network storage.
    PasswordThe password for the username used to connect to the network storage.

    Manage storage

    Go to Configuration > Storage > Management to open the Manage storage page. In this page, you can specify the folder to store recordings. To prevent the storage from becoming full, a maximum percentage of total capacity to be used by AXIS Camera Station should be set. Additional local storage and network drives can be added for security and more space.

    Note
    • When connecting to multiple AXIS Camera Station servers, you can add a local storage or shared network drive on any connected server by selecting the server from the Selected server drop-down list.
    • When the Service is logged on using the System account, you can't add network drives linking to shared folders on other computers. See Troubleshooting recording and playback.
    • The local storage or network storage can't be removed if cameras are set to record to it or it contains recordings.

    Add a local storage or shared network drive

    1. Go to Configuration > Storage > Management and click Add.

    2. To add a local storage, select Local storage and select a storage from the drop-down list.

    3. To add a shared network drive, select Shared network drive and enter the path to a shared network drive. For example: \\ip_address\share. Click OK and enter the username and password for the shared network drive.

    4. Click OK.

    Remove a local storage or shared network drive

    To remove a local storage or shared network drive, select a local storage or shared network drive from the storage list and click Remove.

    Add a folder for new recordings

    1. Go to Configuration > Storage > Management and select a local storage or shared network drive from the storage list.

    2. Enter a folder name in the Folder for new recordings field to change the location where recordings will be stored.

    3. Click Apply.

    Adjust storage capacity

    1. Go to Configuration > Storage > Management and select a local storage or shared network drive from the storage list.

    2. Move the slide bar to set the maximum space to be used by AXIS Camera Station in the Overview section.

    3. Click Apply.

    Note
    • The requirement for the minimum space of a storage added to AXIS Camera Station is 32 GB with at least 15 GB of free space available.
    • If there is less than 15 GB of free space available, AXIS Camera Station will automatically start deleting old recordings to free up space.

    Collect non-indexed files

    Non-indexed files can make up a substantial part of the Other data on the storage. The non-indexed file is any data in the recording folder that is not part of the current database. The file could contain recordings from previous installations or data lost when a restore point is used.

    The collected files are not deleted, but collected and placed in the Non-indexed files folder on the recording storage. The storage can be located on the same computer as the client, or on a remote server depending on your configuration. To access the Non-indexed files folder, you need access to that server.

    The data in the folder is placed in the order of where it was found. That means the content is divided first by server and then devices connected to that particular server.

    You can choose to either look for a particular recording or log you have lost, or simply delete the contents to free up space.

    To collect non-indexed files for review or removal:

    1. Go to Configuration > Storage > Management and select a local storage or shared network drive from the storage list.

    2. In the Collect non-indexed files section, click Collect to initiate a task.

    3. When the task is done, go to the Tasks tab and double-click the task to view the result.

    Select storage devices to connect

    Go to Configuration > Storage > Selection to open the Select storage page. This page features a list of all cameras that have been added to AXIS Camera Station and you can specify the number of days to keep recordings for specific cameras. When selected, the storage information can be seen under Recording Storage. Multiple cameras can be configured at the same time.

    The storage solution for every camera is configured when cameras are added to AXIS Camera Station. To edit storage settings for a camera:

    1. Go to Configuration > Storage > Selection and select the camera to edit the storage settings. Use the Type to search field to find specific cameras.

    2. In the Recording storage section:

      • In the Store to field, select the storage to save recordings to from the drop-down list. Available options are the local storage and network storage that were created.

      • Select Failover recording to store the recordings to the camera's SD card when the connection between AXIS Camera Station and the camera is lost. Once the connection is restored, the failover recordings are transferred to AXIS Camera Station.

      • Note

        This feature can only be used for cameras that have an SD card and firmware 5.20 or later.

      • Select Unlimited retention time to keep recordings until the storage becomes full. Otherwise, select Limited to set the maximum number of days to keep recordings.

      • Note

        If the amount of storage space reserved for AXIS Camera Station becomes full, recordings may be deleted before the designated number of days.

      • Specify the number of days to keep your recordings.

    3. Click Apply.

    Configure recording and events

    Motion recording or continuous recording is configured automatically when cameras are added to AXIS Camera Station.

    To adjust recording settings, or to disable recording for some cameras, go to Configuration > Recording and events > Recording method.

    AXIS Camera Station supports:

    Motion recording

    Motion detection can be used with all Axis network cameras and video encoders. Recording only when motion is detected saves considerably on storage space compared to continuous recording.

    To enable or disable motion recording, or to change settings:

    1. Go to Configuration > Recording and events > Recording method.

    2. Select a camera in the list.

    3. Turn on Motion detection to enable motion recording. To disable, turn it off. If the settings are greyed out, the feature is unavailable on that model.

    4. Under Video settings:

      • The High profile is selected by default. To change it, select another profile from the Profile drop-down list. To edit profile settings, see Streaming profiles.

      • Select the number of seconds to include in a recording before the motion is detected under Prebuffer.

      • Select the number of seconds to include in a recording when the motion is no longer detected under Postbuffer.

      • Select Raise alarm to raise an alarm when motion is detected.

    5. Under Schedule, select a schedule or click New to create a new schedule.

    6. Under Advanced, set an interval time between two successive triggers in the Trigger period field. This setting is used to reduce the number of successive recordings. The recording will continue if an additional trigger occurs within this interval. If an additional trigger occurs, the trigger period starts over from that point in time.

    7. Click Motion settings to configure motion detection settings. Available settings are different for different cameras, see Edit built-in motion detection and Edit AXIS Video Motion Detection 2 and 4.

    8. Click Apply.

    Configure motion detection

    Tips:

    • If too many or too few moving objects are detected, see Troubleshooting motion detection.

    • If the size of the recorded files is too large for the available storage space, try the following:

      • Select a profile with lower resolution, lower frame rate or increased compression. Video format H.264 results in smaller files than the other formats.

      • Use a schedule to only record during specific time periods.

      • Change Motion Settings to reduce the number of detected objects.

    Note

    You can configure motion recording using Action rules. When using Action rules for motion recording, ensure to disable motion recording in Recording method.

    Continuous and scheduled recording

    A continuous recording saves images continuously. This requires more storage space than the other recording options.

    To enable or disable continuous recording, or to change settings:

    1. Go to Configuration > Recording and events > Recording method.

    2. Select a camera in the list.

    3. Turn on Continuous to enable continuous recording.

    4. Under Video settings:

      • The Medium profile is selected by default. To change it, select another profile from the Profile drop-down list. To edit profile settings, see Streaming profiles.

    5. Under Schedule, select a schedule or click New to create a new schedule.

    6. Under Advanced, turn on Average bitrate and set Max storage. The estimated average bitrate is displayed based on the specified max storage and the retention time. The maximum average bitrate is 50000 Kbit/s. See Configure average bitrate.

    7. Click Apply to save settings.

    Tips: If the size of the recorded files is too large for the available storage space, try the following:

    • Select a profile with lower resolution, lower frame rate or higher compression. Video format H.264 results in smaller files than the other formats.

    • Use a schedule to only record during specific time periods.

    • Consider using motion recording.

    Manual recording

    For how to record manually, see Record manually.

    To configure manual recording settings:

    1. Go to Configuration > Recording and events > Recording method.

    2. Select a camera in the list.

    3. Under Manual, configure Video settings:

      • The High profile is selected by default. To change it, select another profile from the Profile drop-down list. To edit profile settings, see Streaming profiles.

      • Select the number of seconds to include in a recording before the motion is detected under Prebuffer.

      • Select the number of seconds to include in a recording when the motion is no longer detected under Postbuffer.

    4. Click Apply.

    Rule triggered recording

    A rule triggered recording is started and stopped according to a rule created in Action rules.

    Rules can, for example, be used to generate recordings triggered by signals from I/O ports, tampering attempts or AXIS Cross Line Detection. A rule can have several triggers.

    To create rule triggered recording, go to Configuration > Recording and events > Action rules. See Action rules.

    Note

    If using a rule to configure motion recording, ensure to disable motion recording to avoid duplicate recordings. Go to Configuration > Recording and events > Recording method, select the camera and turn off Motion detection.

    Failover recording

    Failover recording can be enabled on a camera with an SD card and firmware 5.20 or later. Failover recording will only affect H.264 recordings.

    To enable failover recording:

    1. Go to Configuration > Storage > Selection.

    2. Select a camera and then select Failover recording.

    3. Click Apply to save settings.

    Once you have enabled failover recording, the camera automatically starts recording onto the SD card when the connection with AXIS Camera Station is lost and can't be reestablished within 10 seconds.

    Note

    Any restart of the AXIS Camera Station server will not trigger failover recordings. For example when you run Database maintainer, restart AXIS Camera Station Service Control, and restart the computer where the server is installed.

    When connection is restored, the failover recording is imported to AXIS Camera Station and marked with a dark grey color in the timeline. The camera will try to compensate for the 10 seconds delay before the failover recording is triggered by storing the last 10 seconds of a stream in its internal memory. Short gaps about 1 - 4 seconds might still appear.

    When the recording method is set as:

    • Motion detection with prebuffer

      AXIS Camera Station continuously requests recording stream from the camera and processes it on the server side. In case of disconnection for more than 10 seconds, failover recording will be triggered and the camera will continuously record to the SD card until connection is restored or the SD card becomes full.

    • Motion detection without prebuffer

      • AXIS Camera Station requests recording stream from the camera only when motion is detected. In case of disconnection for more than 10 seconds when motion recording is not ongoing, failover recording will not be realized even if motion is detected afterwards when the camera is still disconnected.

      • AXIS Camera Station requests recording stream from the camera only when motion is detected. In case of disconnection for more than 10 seconds when motion recording is ongoing, failover recording will be triggered and the camera will continuously record to the SD card until connection is restored or the SD card becomes full.

    • Continuous recording

      AXIS Camera Station continuously requests recording stream from the camera and processes it on the server side. In case of disconnection for more than 10 seconds, failover recording will be triggered and the camera will continuously record to the SD card until connection is restored or the SD card becomes full.

    Use SD card for failover recording

    Fallback recording

    You can turn on fallback recording on a device with AXIS S3008 Recorder as recording storage.

    Once you have turned on fallback recording, the device automatically starts a continuous recording with medium streaming profile on the recorder when the connection between AXIS Camera Station and the recorder is lost.

    Note
    • It requires AXIS Camera Station 5.36 or later, AXIS S3008 Recorder firmware 10.4 or later, Axis device firmware 5.50 or later.
    • If there is an ongoing continuous recording when fallback recording is triggered, another continuous recording will be started with medium streaming profile. Then the stream will be duplicated on the recorder.

    To turn on fallback recording, make sure that AXIS S3008 Recorder and the devices have been added and the recorder has been configured as recording storage for the device. See Set up AXIS S3008 Recorder.

    1. Go to Configuration > Storage > Selection.

    2. Select the device and select Fallback recording.

    3. Click Apply.

    Recording method

    Motion recording or continuous recording is configured automatically when devices are added to AXIS Camera Station.

    Go to Configuration > Recording and events > Recording method to open the Recording method page. A list of all devices is displayed. Use the Type to search field to find devices in the list. The check marks indicate the enabled recording method for the devices. For devices of the same model, multiple devices can be configured at the same time. To customize profile settings for video and audio, see Streaming profiles.

    Note

    View areas do not support motion detection.

    Configure settings for motion recording

    1. Go to Configuration > Recording and events > Recording method.

    2. Select a camera in the list.

    3. Turn on Motion detection to enable motion recording. To disable, turn it off. (If the settings are greyed out, the feature is unavailable on that model).

    4. Under Video settings:

      • The High profile is selected by default. To change it, select another profile from the Profile drop-down list. To edit profile settings, see Streaming profiles.

      • Select the number of seconds to include in a recording before the motion is detected under Prebuffer.

      • Select the number of seconds to include in a recording when the motion is no longer detected under Postbuffer.

      • Select Raise alarm to raise an alarm when motion is detected.

    5. Under Schedule, select a schedule or click New to create a new schedule.

    6. Under Advanced, set an interval time between two successive triggers in the Trigger period field. This setting is used to reduce the number of successive recordings. The recording will continue if an additional trigger occurs within this interval. If an additional trigger occurs, the trigger period starts over from that point in time.

    7. Click Motion settings to configure motion detection settings. Available settings are different for different cameras, see Edit built-in motion detection and Edit AXIS Video Motion Detection 2 and 4.

    8. Click Apply.

    Configure settings for continuous recording

    1. Go to Configuration > Recording and events > Recording method.

    2. Select a camera in the list.

    3. Turn on Continuous to enable continuous recording.

    4. Under Video settings:

      • The Medium profile is selected by default. To change it, select another profile from the Profile drop-down list. To edit profile settings, see Streaming profiles.

    5. Under Schedule, select a schedule or click New to create a new schedule.

    6. Under Advanced, turn on Average bitrate and set Max storage. The estimated average bitrate is displayed based on the specified max storage and the retention time. The maximum average bitrate is 50000 Kbit/s. See Configure average bitrate.

    7. Click Apply to save settings.

    Configure settings for manual recording

    1. Go to Configuration > Recording and events > Recording method.

    2. Select a camera in the list.

    3. Under Manual, configure Video settings:

      • The High profile is selected by default. To change it, select another profile from the Profile drop-down list. To edit profile settings, see Streaming profiles.

      • Select the number of seconds to include in a recording before the motion is detected under Prebuffer.

      • Select the number of seconds to include in a recording when the motion is no longer detected under Postbuffer.

    4. Click Apply.

    Configure average bitrate

    With average bitrate, the bitrate is automatically adjusted over a longer timescale. So you can meet the target bitrate and provide good video quality based on the specified storage.

    Note
    • This option is only available for continuous recording and the cameras must support average bitrate and have firmware 9.40 or later.
    • The average bitrate settings will affect the quality of the selected streaming profile.
    1. Go to Configuration > Storage > Selection and make sure you have set a limited retention time for the camera.

    2. Go to Configuration > Devices > Streaming profiles and make sure you have set H.264 or H.265 as the format for the video profile to be used for the continuous recording.

    3. Go to Configuration > Recording and events > Recording method, select the camera and turn on Continuous.

    4. Under Video settings, select the video profile that you have configured.

    5. Under Advanced, turn on Average bitrate and set Max storage. The estimated average bitrate is displayed based on the specified max storage and the retention time. The maximum average bitrate is 50000 Kbit/s.

    6. Note

      The max storage means the maximum space for the recordings over the retention time. It only guarantees that the recordings will not exceed the specified space. It doesn’t guarantee that there will be enough space for the recordings.

    7. Click Apply.

    Edit AXIS Video Motion Detection 2 and 4

    AXIS Video Motion Detection 2 and 4 are camera applications that can be installed on products with support for AXIS Camera Application Platform. Motion detection 2 requires firmware 5.60 or later. AXIS Video Motion Detection 4 requires firmware 6.50 or later. You can also check the firmware release notes for you product to verify if it supports video motion detection 4.

    If motion recording is selected when cameras are added to AXIS Camera Station, AXIS Video Motion Detection 2 and 4 will only be installed on cameras with the required firmware. Other cameras will use the built-in motion detection. You can install the application from the device management page. See Install camera application.

    When AXIS Video Motion Detection 2 or 4 is installed on the camera, motion detection detects moving objects within an area of interest.

    With AXIS Video Motion Detection 2 and 4, you can create:

    • Area of interest: An area in which moving objects are detected. Objects outside the area of interest are always ignored. The area is the polygon displayed on top of the video image. The polygon can have 3 to 20 points (corners).

    • Area to exclude: An area within the area of interest in which moving objects will be ignored.

    • Ignore filters: Filters that are created to ignore the moving objects detected by the application. Use as few filters as possible and configure the filters with care to ensure that no important objects are ignored. Enable and configure one filter at a time.

      • Short-lived objects: This filter ignores objects that only appear a short time in the image. For example: light beams from a passing car and quickly moving shadows. Set the minimum time objects must appear in the image to trigger an alarm. The time is counted from the moment the application detects the object. Alarms are not triggered until the specified time has passed, that is, all alarms are delayed by the specified time. If the object disappears from the image within the specified time, no alarm is generated.

      • Small objects: This filter ignores objects that are small, for example small animals. Set the width and height as a percentage of the total image. Objects that are smaller than the specified width and height are ignored and do not trigger alarms. To be ignored, objects must be smaller than both width and height values.

      • Swaying objects: This filter ignores objects that only move a short distance, for example swaying foliage, flags and their shadows. Set distance as a percentage of the total image. Objects moving a distance that is shorter than the distance from the center of the ellipse to one of the arrowheads are ignored. The ellipse is a measure of movement and will be applied to all movement in the image.

    Note

    Settings made here will change settings in the camera.

    To configure motion settings:

    1. Go to Configuration > Recording and events > Recording method.

    2. Select a camera with AXIS Video Motion Detection 2 or 4, and click Motion Settings.

    3. Edit the area of interest.

      • To add a new point, click the line between two points.

      • To remove a point, right-click the point, or click the point and click Remove Point.

    4. Edit the exclude area.

      • To create an exclude area, click Add Exclude Area and configure in the same way as the area of interest.

      • To remove an exclude area, click Remove Exclude Area.

    5. Create ignore filters.

      • To enable an ignore filter for short-lived objects, select Short lived objects filter and adjust the minimum time in the Time slider that objects must appear in the image to trigger an alarm.

      • To enable an ignore filter for small objects, select Small objects filter and adjust the size of the ignored objects in the Width and Height sliders.

      • To enable an ignore filter for swaying objects, select Swaying objects filter and adjust the size of the ellipse in the Distance slider.

    6. Click Apply.

    Edit built-in motion detection

    When the camera uses built-in motion detection, motion is detected within one or more include windows. An Include window is an area in which motion should be detected. An Exclude window is an area within an Include window in which motion should be ignored. Motion in areas outside Include windows is automatically ignored. You can use multiple Include and Exclude windows. In the preview window, Exclude windows are shaded.

    Note

    Settings made here will change settings in the camera.

    To add and edit an Include window:

    1. Go to Configuration > Recording and events > Recording method.

    2. Select a camera with built-in motion detection, and click Motion Settings. The Edit Motion Detection page is displayed.

    3. Click Add in the Window section, and select Include in the Settings section.

    4. The window is displayed on top of the video image. Use the mouse to move and resize the window.

    5. Show all windows is selected by default. To only see this window, select Show selected window.

    6. In the Settings section:

      • Object size: Object size relative to the region size. At a high level only very large objects are detected. At a low level even very small objects are detected.

      • History: Object memory length defines how long an object needs to be in a region before it is considered to be non-moving. At a high level an object will trigger motion detection for a long period of time. At a low level an object will trigger motion detection for a short period of time.

      • Note

        If no objects should appear in the region, a very high history level can be selected. This will cause motion detection to trigger as long as the object is present in the region.

      • Sensitivity: Difference in luminance between the background and the object. At a high level ordinary colored object on ordinary backgrounds will be detected. At a low level only very bright objects on a dark background will be detected.

      • Note

        To only detect flashing light, select a low sensitivity. In other cases, we recommend a high sensitivity level.

    7. To use the predefined settings. In the predefined settings section, select Low, Moderate, High, or Very High. Low detects larger objects with a shorter history. Very High detects smaller objects with a longer history.

    8. In the Activity section, review the detected motion in the Include window. Motion is indicated by red peaks. Use the Activity window when adjusting Object size, History and Sensitivity.

    9. Click OK.

    To add and edit an Exclude window:

    1. In the Edit Motion Detection page, click Add in the Window section, and select Exclude in the Settings section.

    2. The window is displayed on top of the video image. Use the mouse to move and resize the window.

    3. Click OK.

    To remove an Include or Exclude window:

    1. In the Edit Motion Detection page, select the window to remove.

    2. Click Remove in the Window section.

    3. Click OK.

    I/O ports

    Many cameras and video encoders have I/O ports for connection of external devices. Auxiliary devices can also have I/O ports.

    There are two types of I/O ports:

    • Input port: Used to connect to devices that can toggle between an open and closed circuit. For example: door and window contacts, smoke detectors, glass break detectors and PIRs (Passive Infrared Detector).

    • Output port: Used to connect to devices such as relays, doors, locks and alarms. Devices connected to output ports can be controlled from AXIS Camera Station.

    Go to Configuration > Recording and events > I/O ports to view a list of all available I/O ports that are added to AXIS Camera Station.

    Note
    • When connecting to multiple AXIS Camera Station servers, you can add and manage I/O ports on any connected server by selecting the server from the Selected server drop-down list.
    • If I/O ports have been configured using the device's configuration page, click Reload I/O Ports to update the list.
    • Administrators can disable I/O ports for users. See Configure user permissions.

    Use the Type to search field to find ports and devices.

    To edit a port, select the port and click Edit. In the pop-up dialog, update the port information and click OK.

    To remove a port, select the port and click Remove.

    I/O ports are used in Action rules. Input ports are used as triggers, for example, when AXIS Camera Station receives a signal from a device connected to an input port, specified actions will be performed. Output ports are used as actions, for example, when a rule is activated, AXIS Camera Station can activate or deactivate a device connected to an output port. See Action rules.

    For information about how to connect devices and how to configure I/O ports, see the Axis product's User Manual or Installation Guide. Some products have ports that can be configured to act as input or output.

    You can control output ports manually. See Monitor I/O ports.

    Add I/O ports

    To add I/O ports:

    1. Go to Configuration > Recording and events > I/O ports.

    2. Click Add to view a list of I/O ports that can be added.

    3. If I/O ports have been configured using the device's configuration page, click Reload I/O Ports to update the list.

    4. Select the ports and click OK.

    5. In the Port info section, review the port type and the device’s IP address or hostname.

    6. In the Names section, enter a name for the port, active and inactive state. These names are displayed in Action rules, in Logs and in I/O Monitoring.

    7. When adding an output port, you can set the initial state of the output port when AXIS Camera Station establishes connection with the device. In the Initial State section, select On startup set to and select the initial state from the State drop-down list.

    Monitor I/O ports
    Note

    When connecting to multiple AXIS Camera Station servers, you can monitor I/O ports on any connected server by selecting the server from the Selected server drop-down list.

    To control output ports manually:

    1. Go to > Actions > I/O Monitoring.

    2. Select an output port, and click Change state.

    Action rules

    AXIS Camera Station uses rules to configure actions. A rule is a set of conditions that define how and when actions should be performed. Action rules is powerful to reduce the number of recordings, to interact with devices connected to I/O ports and to alert operators about important events.

    Go to Configuration > Recording and events > Action rules and a list of rules that have been added to AXIS Camera Station is displayed. Use the Type to search field to find a rule.

    Note
    • When connecting to multiple AXIS Camera Station servers, you can create and manage action rules on any connected server by selecting the server from the Selected server drop-down list.
    • For third-party devices, available actions can depend on the selected device. Many of these actions can require additional configuration in the device.

    To edit an existing rule, select the rule and click Edit.

    To remove an existing rule, select the rule and click Remove.

    Create a new rule

    1. Go to Configuration > Recording and events > Action rules and click New.

    2. Create triggers to define when a rule should be activated. When all triggers are added, click Next. See Add triggers.

    3. Create actions to define the actions to perform when the rule is activated. When all actions are added, click Next. See Add actions.

    4. Create schedules to reduce the number of alarms and recordings. When satisfied, click Next.

      • Select Always to enable the rule at all times.

      • Select Custom schedule and select a schedule from the drop-down list. You can create a new schedule or edit an existing schedule. See Schedules.

    5. Review the information in the Details page. Enter a name for the rule in the Name field, and click Finish to enable the rule.

    Add triggers

    Triggers define when a rule should be activated. A rule can have multiple triggers. The rule will be active as long as any of the specified triggers are active.

    The following triggers are available:

    • Motion detection: The motion detection trigger is activated when the camera detects motion within a defined area. Detection is performed by the camera which means that no processing load is added to the AXIS Camera Station server. To find out if motion recording is enabled, go to Configuration > Action rules. See Create motion detection triggers.

    • Note

      Avoid using the motion detection trigger to start recordings if motion recording is enabled in the camera.

    • Active tampering alarm: The tampering trigger is activated when the device is repositioned or when the lens is covered, sprayed or severely defocused. Tampering detection is performed by the device which means that no processing load is added to the AXIS Camera Station server. Active tampering alarm is available for devices with tampering support and with firmware 5.11 or later. See Create active tampering alarm triggers.

    • AXIS Cross Line Detection: AXIS Cross Line Detection is an application that can be installed on cameras and video encoders. The application detects moving objects that cross a virtual line and can, for example, be used to monitor entrance and exit points. Before using AXIS Cross Line Detection as a trigger, the application must be installed on the camera. Download the application from www.axis.com . Then go to the Device management page, select the camera, right-click and select Install camera application. See Install camera application. The trigger is activated when an application detects a moving object. Since detection is performed by the application on the camera, no processing load is added to the AXIS Camera Station server. AXIS Cross Line Detection can be installed on products with support for AXIS Camera Application platform. See Create AXIS Cross Line Detection triggers.

    • System event and error: A system event and error trigger is activated when recording errors occur, a storage becomes full, a network storage can't be contacted, or connection to one or more devices is lost. See Create system event and error triggers.

    • Input/Output: The Input/Output (I/O) trigger is activated when a device's I/O port receives a signal from, for example, a connected door, smoke detector or switch. Before using an I/O trigger, the I/O port must be added to AXIS Camera Station. Go to Configuration > I/O ports. See Create input/output triggers.

    • Device event: This trigger uses events directly from the camera or auxiliary device and can be used if no suitable trigger is available in AXIS Camera Station. Available events depend on the device. Many of these events can require additional configuration in the device. See Create device event triggers.

    • Action button: Action buttons are used to start and stop actions in Live view. Action buttons are displayed on top of the live view or in a map. When clicking the button, the action will be performed. The same button can be used in different rules, but each rule can only have one action button trigger. See Create action button triggers.

    • AXIS Entry Manager event: This trigger is activated when signals are received from doors configured in AXIS Entry Manager, for example if doors are forced open, doors are open too long or access is denied. See Create AXIS Entry Manager event triggers.

    • External HTTPS: The external HTTPS trigger makes it possible for external applications to trigger events in AXIS Camera Station through HTTPS communication. This trigger can be used to integrate AXIS Camera Station with external applications. See Create external HTTPS triggers.

    Triggers
    TriggerGenerated byLog messageDescription
    Motion DetectionDevice with AXIS Video Motion Detection configuredMotion detected on <camera name>.Motion is detected on the camera.
    Motion detection off on <camera name>.Motion is no longer detected on the camera.
    Active Tampering AlarmDevice with the active tampering alarm configuredTampering detected on <camera name>.The active tampering alarm is raised on the camera.
    Tampering no longer detected on <camera name>.The active tampering alarm is no longer raised on the camera.
    AXIS Cross Line DetectionDevice with AXIS Cross Line Detection configuredMotion detected by AXIS Cross Line on <camera name>.Motion is detected on the camera by AXIS Camera Detection ACAP.
    Motion no longer detected by AXIS Cross Line on <camera name>.Motion is no longer detected on the camera by AXIS Camera Detection ACAP.
    System Event and ErrorAXIS Camera Station serverLost connection to: <camera name>.The server can't connect to the camera.
    Disk full.The recording disk is full.
    Disk access denied.The server can't access the recording disk.
    Recording directory <directory path> is not accessible.The server can't access the recording directory.
    Recording directory <directory path> is accessible.The server can access the recording directory again.
    Recording error on: <camera name>.The server fails to record video from the camera.
    Recording audio error on: <camera name>.The server fails to record video from the camera because of audio problems.
    Input/OutputDevice with Input/Ouput ports configuredPort: <port name> set to: <state>.The I/O port changes its state.
    Device EventDevice when device events occur.
    Device events are dynamic description and depend on what the device has for functionality.
    Device event detected on: <device name>.A device event from the device becomes active.
    Device event no longer detected on: <device name>.A device event from the device becomes inactive.
    Action ButtonAXIS Camera Station clientAction Button <rule name> was triggered by button <button name>.A user turns on the action button.
    Action Button <rule name> is no longer triggered by button <button name>.A user turns off the action button.
    AXIS Entry Manager EventAXIS Entry ManagerAccess control point event detected on <access point name> (in).A person enters the access control point.
    Access control point event no longer detected on <access point name> (in).A person no longer enters the access control point.
    Access control point event detected on <access point name> (out).A person exits the access control point.
    Access control point event no longer detected on <access point name> (out).A person no longer exits the access control point.
    Access control door event detected on <door name>.An event from the access control door becomes active.
    Access control door event no longer detected on <door name>.An event from the access control door becomes inactive.
    External HTTPS External applications through HTTPS communicationExternal HTTPS trigger on <trigger name> activated.The server receives a signal to activate the trigger.
    External HTTPS trigger <trigger name> deactivated.The server receives a signal to deactivate the trigger.
    Create motion detection triggers

    The motion detection trigger is activated when the camera detects motion within a defined area. Detection is performed by the camera which means that no processing load is added to AXIS Camera Station server.

    Note

    Avoid using motion detection triggers to start recordings if motion recording is enabled in the camera. To find out if motion recording is enabled, go to Configuration > Action rules.

    To create an motion detection trigger:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and select Motion detection. Click OK.

    3. In the pop-up page:

      • In the Trigger on field, select the camera that will detect motion.

      • In the Trigger period field, set an interval time between two successive triggers to reduce the number of successive recordings. If an additional trigger occurs within this interval, the recording will continue and the trigger period starts over from that point in time.

      • Click Motion settings to configure motion detection settings. Available settings are different for different cameras. See Edit built-in motion detection and Edit AXIS Video Motion Detection 2 and 4.

    4. Click OK.

    Create active tampering alarm triggers

    The active tampering alarm trigger is activated when the camera is repositioned or when the lens is covered, sprayed or severely defocused. Tampering detection is performed by the camera which means that no processing load is added to AXIS Camera Station Server.

    Active Tampering Alarm is available for cameras with support for camera tampering and with firmware 5.11 or later.

    To create an active tampering alarm trigger:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and select Activate tampering alarm. Click OK.

    3. In the pop-up page:

      • In the Trigger on field, select the camera to use.

      • Click the Tampering settings link to open the camera tampering page in a web browser to configure tampering settings.

    4. Click OK.

    Create AXIS Cross Line Detection triggers

    AXIS Cross Line Detection is an application that can be installed on cameras and video encoders with support for AXIS Camera Application Platform. The application detects moving objects that cross a virtual line and can, for example, be used to monitor entrance and exit points. The trigger is activated when an application detects a moving object that crosses a virtual line. Since detection is performed by the application on the camera, no processing load is added to AXIS Camera Station Server.

    To use AXIS Cross Line Detection as a trigger, you need to download the application from www.axis.com and install it on the cameras and video encoders. See Install camera application.

    To create an AXIS Cross Line Detection trigger:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and select AXIS Cross Line Detection. Click OK.

    3. Click Refresh to update the list if AXIS Cross Line Detection has been installed on a new camera.

    4. Select the camera to use from the Trigger on drop-down list. Only cameras with AXIS Cross Line Detection installed can be selected.

    5. In Trigger period, set an interval time between two successive triggers. This setting is used to reduce the number of successive recordings. The recording will continue if an additional trigger occurs within this interval. If an additional trigger occurs, the trigger period starts over from that point in time.

    6. Click the AXIS Cross Line Detection settings link to open the Applications page of the camera in a web browser. For information on available settings, see the documentation provided with AXIS Cross Line Detection.

    7. Note

      To configure AXIS Cross Line Detection, use Internet Explorer and set the browser to allow ActiveX controls. If prompted, click Yes to install AXIS Media Control.

    Create system event and error triggers

    Select one or more system events and errors to use as triggers.

    To create a system event and error trigger:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and select System event and error. Click OK.

    3. Select On recording error to activate the trigger when errors occur during recording, for example if a camera stops streaming.

    4. Select On full storage to activate the trigger when a storage for recordings is full.

    5. Select On no contact with network storage to activate the trigger when there is a problem accessing a network storage.

    6. Select On lost connection to camera to activate the trigger when there is a problem contacting one or more cameras.

      • Select All to include all the cameras added to AXIS Camera Station.

      • Choose Selected and click Cameras. A list of all cameras added to AXIS Camera Station is displayed. You can use the Type to search field to find a specific camera, Select all to select all cameras or Deselect all to deselect all cameras.

    7. Click OK.

    Create input/output triggers

    The input/output (I/O) trigger is activated when a device's I/O port receives a signal from, for example, a connected door, smoke detector or switch.

    Note

    Before using an I/O trigger, the I/O port must be added to AXIS Camera Station. See I/O ports.

    To create an input/output trigger:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and select Input/Output. Click OK.

    3. In the Trigger port and state section:

      • In the I/O port field, select the input or output port.

      • In the Trigger state field, select the I/O port state that will activate the trigger. Available states depend on how the port is configured.

      • In the Trigger period field, set an interval time between two successive triggers to reduce the number of successive recordings. If an additional trigger occurs within this interval, the recording will continue and the trigger period starts over from that point in time.

    4. Click OK.

    Create device event triggers

    The device event trigger provides access to all events in the camera or auxiliary device. It can be used if no suitable trigger is available in AXIS Camera Station.

    Most events have one or more filters that should be set. Filters are conditions that must be fulfilled for the device event trigger to be activated. For information about events and filters for Axis products, see the VAPIX® documentation available on www.axis.com/partners and www.axis.com/vapix

    To create a device event trigger:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and select Device event. Click OK.

    3. In the Configure device event trigger section:

      • In the Device field, select the camera or auxiliary device.

      • In the Event field, select the event to use as trigger.

      • Note

        Available events depend on the selected device. For third-party devices, many of these events require additional configuration in the device.

      • In the Trigger period field, set an interval time between two successive triggers to reduce the number of successive recordings. If an additional trigger occurs within this interval, the recording will continue and the trigger period starts over from that point in time.

    4. In the Filters section, select the filters. Available filters depend on the selected event.

    5. In the Activity section, review the current state of the device event trigger as a function of time. An event can be stateful or stateless. The activity of a stateful event is represented by a step function. The activity of a stateless event is represented by a straight line which is interrupted by pulses when the event is triggered.

    6. Click OK.

    Examples of device events
    CategoryDevice event
    AmplifierAmplifier overload
    Audio ControlDigital signal status
    AudioSourceAudio detection
    AuthorizationAccess request granted
    Access request denied
    CallState
    State change
    Network quality
    SIP account status
    Incoming video
    CasingCasing open
    DeviceRing power overcurrent protection
    Device sensorsSystem ready
    PIR sensor
    Device statusSystem ready
    DoorDoor forced
    Door installation tampering detected
    Door locked
    Door open too long
    Door position
    Door unlocked
    Event bufferBegin
    Event loggerDropped alarms
    Dropped events
    Alarm
    FanStatus
    GlobalSceneChangeImage service
    Hardware FailureStorage failure
    Fan failure
    HeaterStatus
    Input portsDigital input port
    Manual trigger
    Virtual input
    LightStatus
    LightStatusChangedStatus
    MediaProfile changed
    Configuration changed
    MonitorHeatbeat
    MotionRegionDetectorMotion
    NetworkNetwork lost
    Only applicable for events used by the device, not applicable for events used by AXIS Camera Station.
    Address added
    Address removed
    PTZ movingPTZ movement on channel <channel name>
    PTZ presetsPTZ preset reached on channel <channel name>
    PTZControllerAuto tracking
    PTZ control queue
    PTZ error
    PTZ ready
    Recording ConfigCreate recording
    Delete recording
    Track configuration
    Recording configuration
    Recording job configuration
    Remote cameraVapix status
    PTZ position
    SchedulePulse
    Interval
    Scheduled event
    StateActive
    StorageStorage disruption
    Recording ongoing
    System messageAction failed
    TamperingTilt detected
    Shock detected
    Temperature sensorsAbove operating temperature
    Below operating temperature
    Within operating temperature
    Above or below operating temperature
    TriggerRelays and outputs
    Digital input
    Video Motion DetectionVMD 4: profile <profile name>
    VMD 4: any profile
    Video Motion Detection 3VMD 3
    Video sourceMotion alarm
    Live stream accessed
    Day night vision
    Camera tampering
    Average bitrate degradation
    Video source connected
    AXIS A1601 Network Door Controller device events
    CategoryDevice eventTrigger the action rule
    AuthorizationAccess request grantedWhen access to a door has been granted to the cardholder who is identified by a specific PIN code, card number or access rule.
    Access request deniedWhen access to a door has been denied to the cardholder who is identified by a specific PIN code, card number or card UID.
    CasingCasing openWhen the casing of the network door controller is removed or opened. Use, for example, to send a notification to the administrator if the casing has been opened for maintenance purposes or when someone has tampered with the casing.
    Device statusSystem readyWhen the system is in state ready. For example, the Axis product can detect the system state and send a notification to the administrator when the system has started. Select Yes to trigger the action rule when the product is in state ready. Note that the rule will only trigger when all necessary services, such as event system, has started.
    DoorDoor forcedWhen the door is forced open.
    Door installation tampering detectedWhen the door monitor detects that the connection is interrupted, for example if someone cuts the wires to the door monitor. To use this trigger, make sure to turn on Supervised input and the end of line resistors are installed on the relevant door connector input ports.
    Door lockedWhen the door lock is locked.
    Door open too longWhen the door is open too long.
    Door positionWhen the door monitor indicates that the door is open or closed.
    Door unlockedWhen the door lock stays unlocked. For example, you can use this state when there are visitors who should be allowed to open the door without presenting their credentials.
    Input portsVirtual inputWhen one of the virtual inputs changes states. It can be used by a client such as a management software to initiate various actions. Select the input port that should trigger the action rule when it becomes active.
    Digital input portWhen a digital input port changes state. You can use this trigger to initiate various actions, for example, send notification or flash the status LED. Select the input port that should trigger the action rule when it becomes active, or select Any to trigger the action rule when any of the input port becomes active.
    Manual triggerWhen the manual trigger is activated. You can use this trigger to manually start or stop the action rule through the VAPIX API.
    External inputWhen the emergency input is active or inactive.
    NetworkNetwork lostWhen the network connection is lost.
    Only applicable for events used by the device, not applicable for events used by AXIS Camera Station.
    AddressAddedWhen a new IP address is added.
    AddressRemovedWhen the IP address is removed.
    ScheduleScheduled eventWhen a predefined schedule changes state. It can be used to record video in specific time periods, for example during office hours, at weekends etc. Select a schedule in the Schedule drop-down list.
    System messageAction failedWhen an action rule fails and the action failed system message is triggered.
    TriggerDigitalInputWhen a physical digital input port is active or inactive.
    Create action button triggers

    Action buttons are used to start and stop actions in Live view. Action buttons are displayed on the bottom of the live view or in a map. When clicking the button, the action will be performed. The same button can be used for multiple cameras and maps. There can be multiple action buttons used for a camera or a map. You can arrange the multiple buttons for a camera when you add or edit the action button. To arrange the multiple action buttons for a map, go to Live View and edit the map.

    There are two types of action buttons:

    • Command buttons: A command button is used to manually start an action. Use command buttons for actions that do not require a stop button.
      A command button has a button label and a tooltip. The button label is the text displayed on the button. The tooltip is displayed when hovering the mouse pointer over the button.
      For example: Activate an output for a predefined time (use output action with pulse set to the number of seconds the output should be active), raise an alarm, and send email.

    • Toggle buttons: A toggle button is used to manually start and stop an action. The button has two states: toggle and untoggle. Clicking the button switches between the two states. By default, toggle buttons start the action when in the toggle state. To start the action in the untoggle state, select Trigger on untoggle when creating the button.
      A toggle button has a toggle label, an untoggle label and a tooltip. The toggle and untoggle labels are the texts displayed on the buttons in the toggle and untoggle states. The tooltip is displayed when hovering the mouse pointer over the button.
      For example: Open and Close Door (use output action with pulse set to "as long as any trigger is active").

    Note

    The letter or number after the first underscore in an action button label becomes the access key to the action button. Press ALT and the access key to activate the action button. For example, when you name an action button as A_BC, the action button name changes to ABC in live view. Press ALT + B and the action button is activated.

    To create an action button trigger:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and select Action Button. Click OK.

    3. Select Create new button or Use existing button. Click Next.

    4. If you have selected Create new button:

      1. Select Command button or Toggle button. If you want to use the toggle button to start the action in the untoggle state, select Trigger on untoggle.

      2. Click Next.

      3. Provide labels and tooltip for the button.

    5. If you have selected Use existing button:

      1. Search and navigate to the button or directly click the button that you want to use.

      2. If you have selected to use an existing toggle button, you need to select Trigger on toggle or Trigger on untoggle.

      3. Click Next.

      4. Edit the labels and tooltip of the button.

    6. Select the camera or map from the drop-down list. To add the button to multiple cameras or maps, click Add to multiple cameras or Add to multiple maps.

    7. If a camera has multiple action buttons, click Arrange to change the order of the buttons. Click OK.

    8. Click Next.

    Create AXIS Entry Manager event triggers

    The AXIS Entry Manager event trigger is activated when signals are received from doors configured in AXIS Entry Manager, for example if doors are forced open, doors are open too long or access is denied.

    Note

    The AXIS Entry Manager event trigger is only available when AXIS A1001 Network Door Controller is added to AXIS Camera Station.

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and select AXIS Entry Manager event. Click OK.

    3. Select an event and door to activate the trigger.

      Possible events are: Door accessed, Door forced open, Door open too long, and Access denied.

    4. Click OK.

    Create external HTTPS triggers

    This trigger only supports HTTPS communication, and requires that you provide the valid AXIS Camera Station username including domain name and password in the HTTPS requests.

    The following requests are supported with HTTP method GET*. You can also use POST with JSON data stated in the body of the request.

    Note
    • The external HTTPS trigger requests can only be tested in Google Chrome.
    • The external HTTPS trigger uses the same ports as the mobile viewing app, see Mobile communication port and Mobile streaming port described in General.
    • Activate the trigger with ID "trigger1": https://[address]:55756/Acs/Api/TriggerFacade/ActivateTrigger?{"triggerName":"trigger1"}

    • Deactivate the trigger with ID "trigger1": https://[address]:55756/Acs/Api/TriggerFacade/DeactivateTrigger?{"triggerName":"trigger1"}

    • Activate the trigger with ID "trigger1" and then automatically deactivate the trigger after 30 seconds: https://[address]:55756/Acs/Api/TriggerFacade/ActivateDeactivateTrigger?{"triggerName":"trigger1","deactivateAfterSeconds":"30"}

    • Note

      The timer for automatic deactivation is canceled if any other command is issued to the same trigger.

    • Pulse the trigger with ID "trigger1" (trigger activation followed by immediate deactivation): https://[address]:55756/Acs/Api/TriggerFacade/PulseTrigger?{"triggerName​":"trigger1"}

    To create an external HTTPS trigger:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and select External HTTPS. Click OK.

    3. Enter the trigger name in the Trigger name field.

    4. Click Advanced to set trigger period to handle fluctuating signals and to avoid starting multiple actions.

      • If a trigger is activated within the trigger period time, the rule system simply continues to run the ongoing action without activating any additional actions.​

      • If automatic deactivation time is used in combination with the trigger period, the trigger deactivates after both the automatic deactivation time and the trigger period has passed.

    5. Review the sample URL that uses the same server address as the client used when logging on. The URLs only work after the action rule is complete.

    6. Click OK.

    Suitable actions for external HTTPS triggers

    • Requests to activate and deactivate the trigger are suitable for actions that start and stop recordings.

    • Requests to pulse the trigger are suitable for actions such as Raise Alarm or Send Email.

    Add actions

    One rule can have multiple actions. When the rule is activated, all actions are performed.

    The following actions are available:

    • Record: This action starts a recording from the camera. The recording can be accessed and played from the Recordings tab. The recording is saved to the location specified in Recording storage via Configuration > Storage > Selection. See Create record actions.

    • Raise alarm: This action sends an alarm to all connected AXIS Camera Station clients. The alarm appears in the Alarms tab and as a taskbar notification. Instructions in form of a file with alarm procedures can be included with the alarm. See Create raise alarm actions.

    • Set output: This action sets the state of an output port to control the device connected to the output port, for example to turn on a light or lock a door. Before using the output action, an output port must be added to AXIS Camera Station via Configuration > Recording and events > I/O ports. See Create output actions.

    • Send email: This action sends an email to one or multiple recipients. Snapshots from cameras can be sent as email attachments. To send emails, an SMTP server must first be configured. See Create send email actions.

    • Live view: This action opens the live view of a specific camera, view or preset position in all connected AXIS Camera Station Clients. If the live view shows a split view with a hotspot, the camera in the live view action is loaded in the hotspot. The live view action can also be used to restore open AXIS Camera Station clients from the taskbar or bring the clients to the front of other open applications. See Create live view actions.

    • Send HTTP notification: This action sends an HTTP request to a camera, a door controller or an external web server. For example, HTTP notifications can be used to enable or disable a feature in the camera, or to open, close, lock or unlock a door connected to a door controller. See Create HTTP notification actions.

    • AXIS Entry Manager: This action can grant access, unlock or lock a door connected to a door controller configured by AXIS Entry Manager. See Create AXIS Entry Manager actions.

    • Send mobile app notification: The action sends a custom message to the AXIS Camera Station mobile app. You can click the notification received on the mobile app and go to a specific camera view. See Create send mobile app notification actions.

    • Access control: This action includes door actions, zone actions, system backup, and system restore in AXIS Camera Station Secure Entry. See Create access control actions.

    Create record actions

    The record action starts a recording from the camera. The recording can be accessed and played from the Recordings tab. The recording is saved to the location specified via Configuration > Storage > Selection.

    To create a record action:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and create a trigger. Click Next. See Add triggers.

    3. Click Add and select Record. Click OK.

    4. In the Camera field, select the camera to record from.

    5. In the Video setting section:

      • Select a profile from the Profile drop-down list. To create a new profile, go to Configuration > Streaming profiles. A profile contains settings such as video format, resolution, compression, frame rate and if audio should be included.

      • Select the number of seconds to record before the action is triggered in the Prebuffer field.

      • Select the number of seconds to include in the recording when the action is no longer triggered in the Prebuffer field.

    6. Click OK.

    Create raise alarm actions

    The raise alarm action sends an alarm to all connected AXIS Camera Station Clients. The alarm will be displayed in the Alarms tab and as a taskbar notification. Instructions in form of a file with alarm procedures can be included with the alarm.

    To create a raise alarm action:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and create a trigger. Click Next. See Add triggers.

    3. Click Add and select Raise alarm. Click OK.

    4. Under Alarm message:

      • Enter a title for the alarm. The title will be displayed in the Alarm field in the Alarms tab and in the taskbar notification.

      • Enter a description of the alarm. The description will be displayed in the Description field in the Alarms tab and in the taskbar notification.

      • Set the duration time between 1 and 600 seconds for the pop-up alarms.

    5. Set alarm procedure under Alarm procedure. An alarm procedure is a file with instructions, for example for an operator. The alarm procedure is available from the Alarms and Logs tabs.

      1. Select On alarm show alarm procedure.

      2. Click Upload and browse to the desired file.

      3. Click Preview to open the uploaded file in a preview window.

      4. Click OK.

    Create output actions

    The output action sets the state of an output port. This is used to control the device connected to the output port, for example to switch on a light or lock a door.

    Note

    Before using an output action, the output port must be added to AXIS Camera Station. See I/O ports.

    To create an output action:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and create a trigger. Click Next. See Add triggers.

    3. Click Add and select Set output. Click OK.

    4. In the Output port field, select the output port.

    5. In the State on action field, select the state to set the port to. Available options depend on how the port was configured.

    6. Select Pulse to define how long the output port should remain in the new state.

      • To keep the port in the new state as long as all triggers in the rule are active, select For as long as any trigger is active.

      • To keep the port in the new state for a fixed time, select the other option and specify the number of seconds.

    7. Note

      To keep the port in the new state after the action, clear Pulse.

    8. Click OK.

    Create send email actions

    The email action sends an email to one or multiple recipients. Snapshots from cameras can be sent as email attachments.

    Note

    To send emails, an SMTP server must first be configured. See Server settings.

    To create a send email action:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and create a trigger. Click Next. See Add triggers.

    3. Click Add and select Send email. Click OK.

    4. In the Recipients section:

      1. Enter the email address in the New Recipient field and select To, Cc or Bcc.

      2. Click Add to add the email address to the Recipients field.

    5. In the Contents section, enter the email subject and message.

    6. In the Advanced section:

      • To attach snapshots in the form of jpg images from the cameras in the email notification as attachments, select Attach snapshots and click Cameras. A list of all cameras added to AXIS Camera Station is displayed. You can use the Type to search field to find a specific camera, Select all to select all cameras or Deselect all to deselect all cameras.

      • To prevent sending multiple emails for the same event, select Send one email for each event.

      • To prevent sending emails too close in time. Select Don't send another email for and set the minimum time between emails from the drop-down list.

    7. Click OK.

    Create live view actions

    The live view action opens the Live view tab with a specific camera, view or preset position. The Live view tab will open in all connected AXIS Camera Station Clients. If the Live view tab shows a split view with a hotspot, the camera selected in the live view action will be loaded in the hotspot. For more information about hotspots, see Split view.

    The live view action can also be used to restore open AXIS Camera Station clients from the taskbar or bring the clients to the front of other open applications.

    To create a live view action:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and create a trigger. Click Next. See Add triggers.

    3. Click Add and select Live view. Click OK.

    4. In the Live view actions section, select the view to open in the Live view tab:

      • To open a view, select View and select the view from the drop-down list.

      • To open a camera view, select Camera and select the camera from the drop-down list. If a camera has PTZ preset, select Go to preset and select one area from the drop-down list to open a preset position.

      • Select No action and do not open any view.

    5. In the Bring to font section, select On trigger bring application to front to restore open AXIS Camera Station clients from the taskbar or bring the clients to the front of other open applications when the live view action starts.

    6. Click OK.

    Create HTTP notification actions

    The HTTP notification action sends an HTTP request to a recipient. The recipient can be a camera, a door controller, an external web server or any server that can receive HTTP requests. HTTP notifications can for example be used to enable or disable a feature in the camera, or to open, close, lock or unlock a door connected to a door controller.

    GET, POST, and PUT methods are supported.

    Note

    To send HTTP notifications to recipients outside the local network, the AXIS Camera Station Server proxy settings might need to be adjusted. See General.

    To create an HTTP notification action:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and create a trigger. Click Next. See Add triggers.

    3. Click Add and select Send HTTP Notification. Click OK.

    4. In the URL field, enter the address to the recipient and the script that will handle the request. For example: http://192.168.254.10/cgi-bin/notify.cgi

    5. Select Authentication required if the recipient requires authentication. Enter the username and password.

    6. Click Advanced to display the advanced settings.

      • Select HTTP method GET, POST, or PUT from the Method drop-down list.

      • For POST and PUT methods, select the content type from the Content type drop-down list.

      • For POST and PUT methods, enter the request body in the Body field.

    7. Click OK.

    Create AXIS Entry Manager actions

    The AXIS Entry Manager action can grant access, unlock or lock a door connected to a door controller configured by AXIS Entry Manager.

    Note

    The AXIS Entry Manager action is only available when AXIS A1001 Network Door Controller is added to AXIS Camera Station.

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and create a trigger. Click Next. See Add triggers.

    3. Click Add and select AXIS Entry Manager. Click OK.

    4. Select an action and door to perform the action.

      Possible actions are: Grant access, Unlock door, and Lock door.

    5. Click OK.

    Create send mobile app notification actions

    The send mobile app notification action sends a custom message to the AXIS Camera Station mobile app. You can click the notification received on the mobile app and go to a specific camera view. See AXIS Camera Station Mobile App user manual.

    Note

    It currently requires that both AXIS Camera Station server and AXIS Camera Station mobile app are connected over Secure Remote Access. See Axis Secure Remote Access.

    To create a send mobile app notification action:

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and create a trigger. Click Next. See Add triggers.

    3. Click Add and select Send mobile app notification. Click OK.

    4. In the Message field, enter your message that will be displayed on the mobile app.

    5. Under Click notification and go to,

      • Select a camera view from the Camera drop-down list to go to the specific camera view when the notification is clicked on the mobile app.

      • Select Default to go to the mobile app start page when the notification is clicked on the mobile app.

    6. Click OK.

    Create access control actions

    The access control action can perform the following actions on AXIS Camera Station Secure Entry system:

    • Door actions: grant access, lock, unlock or lockdown the selected doors.

    • Zone actions: lock, unlock or lockdown the selected doors in the selected zones.

    • System backup: make a full backup of AXIS Camera Station Secure Entry system. Once triggered, a system backup file is created under C:\ProgramData\Axis Communications\AXIS Camera Station Secure Entry Service\backup.

    • System restore: restore AXIS Camera Station Secure Entry system from a system backup file.

    Note

    The access control action is only available for AXIS Camera Station Secure Entry system.

    1. Go to Configuration > Recording and events > Action rules, and click New.

    2. Click Add and create a trigger. Click Next. See Add triggers.

    3. Click Add and select Access control. Click OK.

    4. To perform door actions:

      1. Under Access control, select Door actions.

      2. Under Configure action, select the doors and action.

    5. To perform zone actions:

      1. Under Access control, select Zone actions.

      2. Under Configure action, select the zones, door types and action.

    6. To perform system backup:

      1. Under Access control, select System backup.

    7. To perform system restore:

      1. Under Access control, select System restore.

      2. Under Configure action, select a backup file from the drop-down list.

    8. Click OK.

    Schedules

    Schedules can be used in Action rules. Once a schedule is created, it can be used as many times as needed.

    Schedules can be overridden on specified days, for example during public holidays.

    Note

    When connecting to multiple AXIS Camera Station servers, you can add and manage schedules on any connected server by selecting the server from the Selected server drop-down list.

    Go to Configuration > Recording and events > Schedules, a list of all schedules that have been created is displayed. The Used column indicates if the schedule is used.

    Click a schedule, the details of the schedule is displayed.

    To remove a schedule, select the schedule and click Remove. Schedules that are used can't be removed.

    To add a schedule:

    1. Go to Configuration > Recording and events > Schedules and click New.

    2. Enter a name for the schedule.

    3. In the timeline, select the time slots that the schedule should be on.

      • Click an empty time slot to set the schedule on.

      • Click a time slot with schedule on to set schedule off.

      • Click an empty time slot and drag to set the schedule on for selected time slots.

      • Click a time slot with schedule on and drag to set the schedule off for selected time slots.

      • Press CTRL to select five minute intervals.

    4. To use the same schedule on another day, right-click a day and select Copy schedule and right-click another day and select Paste schedule.

    5. To add exceptions to the schedule:

      1. Click Add under Override schedule and select the days.

      2. In the timeline, select the time slots that the schedule should be on.

      3. To remove an override, click . To remove all overrides, click Clear all.

    6. Click Apply.

    Examples of action rules

    Example

    This example shows how to set up an action rule in AXIS Camera Station to trigger a recording and an alarm when the entrance door is forced open.

    Before you start, you need to:

    1. Go to Configuration > Recording and events > Action rules and click New.

    2. Add the Door forced event trigger.

      1. Click Add and select Device event. Click OK.

      2. Under Configure device event trigger:

        • Select the AXIS A1601 Network Door Controller from the Device drop-down list.

        • Select Door > Door forced from the Event drop-down list.

        • Set 10 seconds as Trigger period.

      3. Under Filters:

        • Select the door from the Door name drop-down list.

        • Select Forced from the Door status drop-down list.

      4. Under Activity, check that the trigger is showing activity on the signal line.

      5. Click OK.

    3. Click Next.

    4. Add a record action.

      1. Click Add and select Record. Click OK.

      2. Select a camera from the Camera drop-down list.

      3. Under Video setting:

        • Select High from the Profile drop-down list. 

        • Set 3 seconds as Prebuffer.

        • Set 5 seconds as Postbuffer.

      4. Click OK.

    5. Add a raise alarm action.

      1. Click Add and select Raise alarm. Click OK.

      2. Under Alarm message, enter a title and description for the alarm. For example, The main entrance is forced open.

      3. Click OK.

    6. Click Next and select Always as the schedule.

    7. Click Finish.

    Example

    This example shows how to set up an action rule in AXIS Camera Station to play a welcome message and call the elevator when an important person enters.

    Before you start, you need to:

    • Install and configure AXIS A1601 Network Door Controller and add cardholders. See Configure access control and Access management.

    • Install an Axis network audio device and associate the audio device with a camera. See Streaming profiles.

    • Install AXIS A9188 Network I/O Relay Module, connect the I/O to the elevator, and add the I/O ports of the network I/O relay module to AXIS Camera Station. See I/O ports.

    1. Go to Configuration > Recording and events > Action rules and click New.

    2. Add the device event trigger.

      1. Click Add and select Device event. Click OK.

      2. Under Configure device event trigger:

        • Select the AXIS A1601 Network Door Controller from the Device drop-down list.

        • Select Authorization > Access request granted from the Event drop-down list.

        • Set 10 seconds as Trigger period.

      3. Under Filters:

        • Select the door from the Door name drop-down list.

        • Select the door side from the Door side drop-down list.

        • Select Card number and type the card number of the important person.

      4. Under Activity, check that the trigger is showing activity on the signal line.

      5. Click OK.

    3. Click Next.

    4. Add a Send HTTP notification action to trigger a welcome message.

      1. Click Add and select Send HTTP notification. Click OK.

      2. In the URL field, enter the URL of the welcome message audio clip.

      3. Select Authentication required and enter the username and password of the audio device.

      4. Click OK.

    5. Add a Set output action.

      1. Click Add and select Set output. Click OK.

      2. From the Output port drop-down list, select the output port of the I/O module which is connected to the elevator.

      3. From the State on action drop-down list, select the state of the I/O module to call the elevator.

      4. Select Pulse and set 60 seconds to keep the port in the state.

      5. Click OK.

    6. Click Next and select Always as the schedule.

    7. Click Finish.

    Configure client

    Go to Configuration > Client to:

    • Edit client specific software settings like startup options. See Client settings.

    • Edit client specific streaming performance settings like video scaling and hardware decoding. See Streaming.

    Client settings

    Go to Configuration > Client > Settings to configure the AXIS Camera Station client settings.

    Theme

    Select the theme for the client. The changes are effective after you restart the application. Available themes are System, Light, Classic, and Dark. System is the default theme for new installations.

    If you select System, the theme will be either Dark or Light depending on the Windows setting under Settings > Personalization > Colors > Choose your default app mode.

    General

    Turn on Run application when Windows starts if you would like to run Axis Camera Station automatically every time when Windows starts.

    Navigation system

    Turn on Tree view navigation system to enable tree view navigation pane with the views and cameras.

    Select to show views or cameras or both in the Show in navigation drop-down list.

    Turn on Show navigation path when navigating in view to display the navigation path on top of the view when navigating in a split view.

    Notifications

    • Turn on Show taskbar notification on alarms to display a notification in Windows taskbar when an alarm occurs.

    • Turn on Show taskbar notification for tasks to display a notification in Windows taskbar when a task is added or finished.

    • Turn on Show notifications in Device management to display notifications when new firmware is available for download.

    • Turn on Show door station notification window to display a notification window when the call button is pushed on the door station system that has been installed in AXIS Camera Station.

    Snapshot

    • Turn on When a snapshot is taken show a message to show a message when a snapshot is taken.

    • Turn on When a snapshot is taken open the snapshot folder to open the snapshot folder when a snapshot is taken. Click Browse to specify the folder to save snapshots.

    Startup

    • Turn on Start in full screen to start AXIS Camera Station in full screen mode.

    • Turn on Remember last used tabs to start AXIS Camera Station with the tabs, views and camera views that were open when AXIS Camera Station was closed last time.

    • Turn on Remember last used monitors to start AXIS Camera Station on the monitor when AXIS Camera Station was closed last time.

    • Note
      • The views and camera views are saved per tab. They are remembered only when the client reconnects to the same server.
      • Monitors, views and camera views are remembered only when tabs are remembered.
      • Dynamic views that you drag and drop in the live view will never be remembered.
      • When connecting to multiple servers, Remember last used tabs is not supported if different users are used for different servers.
      • When connecting to multiple servers with the same user:
        • The last used tabs of the user who logs on to the first server will be remembered.

        • When a new server is connected, the last used tabs of the user who logs on to the new server will be remembered.

    Sound on alarm

    • Select No sound if you do not want any sound with an alarm.

    • Select Beep if you want typical beep sound with an alarm. Click Play to test the sound.

    • Select Sound file and click Browse to navigate to your sound file if you want a customized sound with an alarm. Click Play to test the sound.

    Sound on incoming call

    • Select No sound if you do not want any sound with an incoming call.

    • Select Beep if you want typical beep sound with an incoming call. Click Play to test the sound.

    • Select Sound file and click Browse to navigate to your sound file if you want a customized sound with an incoming call. Click Play to test the sound.

    Language

    Change the language of AXIS Camera Station client. The change is effective after you restart the client.

    Feedback

    Select to share anonymous client usage data with Axis Communications to help improve the application and user experience. To change the option for the server, go to Configuration > Server > Settings.

    Streaming

    Go to Configuration > Client > Streaming to configure the AXIS Camera Station client streaming options.

    Video scaling

    • Select Scale to best fit to show video in the whole available space, without losing the aspect ratio or cropping the image.

    • Select Fill video area (may crop parts of the video) to resize video to fit the available space. Aspect ratio will be preserved. If the available space has a different aspect ratio than the video, the video will be cropped.

    Hardware decoding

    Select the mode and graphic card from the drop-down list of the Mode and Graphics card fields. Hardware decoding makes use of your graphics card to decode video. If you have a high performance graphics card, hardware decoding is a good way to improve performance and reduce CPU usage, especially when streaming high-resolution video.

    Mode

    • Automatic: Streams with a resolution above 3840x2160p@25fps (also known as 4K or UHD) are decoded with hardware if the graphics card supports it.

    • On: Streams with a resolution above 1920x1080p@25fps (also known as 1080p or HD) are decoded with hardware if the graphics card supports it.

    • Off: Hardware decoding is turned off and AXIS Camera Station uses the CPU to decode video.

    Graphics card: Lists your available graphics cards. If your system has multiple graphics card, AXIS Camera Station lists all the available graphics cards.

    Note
    • For cameras with a resolution below 1080p, hardware decoding is not used for these cameras, even if hardware decoding is turned On.
    • For cameras with 4K streaming, if your graphics card does not support 4K decoding, hardware decoding is only used on 1080p streams and not for 4K streams, even if hardware decoding is turned On.

    Bandwidth usage

    The resolution and frame rate used in Live view can be limited to reduce bandwidth consumption, for example if a slow connection is used between the AXIS Camera Station client and the AXIS Camera Station server.

    • Turn on Always use the streaming profile Low on this client, and AXIS Camera Station will always use the Low streaming profile for Live view. See Streaming profiles.

    • Note

      This setting affects H.264 and M-JPEG video. MPEG-4 is not affected.

    • Turn on Suspend video streams for inactive tabs, and video streams in the inactive tabs are suspended.

    • Turn on Suspend video streams in door station notification window, and video streams in the door station notification window are suspended.

    PTZ (Pan, Tilt, Zoom)

    Turn on Select view with first click instead of starting PTZ to enable view selection with the first click that you make in the view. All the following clicks in the view control PTZ.

    Audio

    • Push-to-talk release delay (ms): use the slider to adjust how many milliseconds you want to keep audio transmitted from the microphone after you release the Push-to-talk button.

    • Turn on Use push-to-talk for all duplex modes to use push-to-talk for simplex, half-duplex, and full-duplex modes.

    • Turn on Always allow audio for door stations to be able to listen and speak to door stations even if there are no ongoing calls from door stations.

    Configure connected services

    Firmware upgrade settings

    Note

    When connecting to multiple AXIS Camera Station servers, you can configure firmware upgrade settings on any connected server by selecting the server from the Selected server drop-down list.

    1. Go to Configuration > Connected services > Firmware upgrade settings.

    2. In the Automatic check for updates section:

      • Select Every start-up from the Check for updates drop-down list to check for available firmware versions on the server on each startup. By default, AXIS Camera Station is set to never check for any firmware updates.

      • Click Check now to check for available firmware versions on the server.

      • Select Check axis.com for new available firmware to automatically check for firmware updates published at www.axis.com. By default, this option is pre-selected. To manually update firmware, see Upgrade firmware.

    3. In the Upgrade order section:
      • Select Parallel to upgrade all devices at the same time. This option is quicker than Sequential but all devices will be offline at the same time.

      • Select Sequential to upgrade devices one after the other. This option will take longer but the devices will not be offline at the same time. Select Cancel remaining upgrades if one device fails to abort a sequential upgrade when a problem occurs.

    Enable automatic firmware check

    Axis Secure Remote Access

    Axis Secure Remote Access allows you to connect to your AXIS Camera Station server through a secure and encrypted internet connection using a smart phone, tablet or computer. Axis Secure Remote Access does not rely on port forwarding in your router for camera access.

    Note
    • Axis Secure Remote Access is only available for AXIS Camera Station 5.12 or later.
    • When connecting to multiple AXIS Camera Station servers, you can configure Axis Secure Remote Access on any connected server by selecting the server from the Selected server drop-down list.

    Enable Axis Secure Remote Access

    Axis Secure Remote Access is available if you are signed in to your MyAxis account. Axis Secure Remote Access must be enabled manually.

    1. Go to Configuration > Connected services > Axis Secure Remote Access.

    2. In the MyAxis account section, enter your MyAxis account email address and password, and click Apply. We recommend using a strong password for your MyAxis account.

    3. In the Axis Secure Remote Access section, click Enable to enable remote access.

    When Axis Secure Remote Access is enabled you can log in to your server remotely. See Log in to AXIS Camera Station server.

    Axis Secure Remote Access on mobile devices

    For mobile devices (iOS and Android), download the Axis Mobile viewing app. In the Axis mobile viewing app, remote access needs to be activated first by signing in with the same MyAxis account as the one used to enable Axis Secure Remote Access on the remote server. When signed in, the total amount of relayed data used by the MyAxis account during the month will be shown.

    Axis Secure Remote Access usage

    The Axis Secure Remote Access usage is displayed on the status bar at the bottom of the AXIS Camera Station client. Click the link to get an overview of how the secure remote connection is used.

    • Service level: Shows the service level of your Axis Secure Remote Access subscription.

    • Data used this month: Shows how much data you have used this month. The counter will be reset on the first every month by midnight.

    • Overage: Shows how much additional data you have used this month that surpasses the included amount in your service level. This is only available if you have Overage enabled in your subscription.

    • Connections: Shows the servers you are connected to using Secure Remote Access.

    System Health Monitoring

    AXIS Camera Station System Health Monitoring, a component in AXIS Camera Station Integrator Suite, is intended for integrators to verify the status of AXIS Camera Station installations. See Monitor your solution with AXIS Camera Station System Health Monitoring.

    Note

    When connecting to multiple AXIS Camera Station servers, you can enable System Health Monitoring on any connected server by selecting the server from the Selected server drop-down list.

    To monitor your AXIS Camera Station installations:

    1. Go to Configuration > Connected services > System Health Monitoring.

    2. Select I accept the terms of use and click Enable.

    3. In the pop-up dialog, click Go to the connected services portal and enter your MyAxis account and password to sign in.

    4. In the connected services portal, review and manage the connected devices.

    AXIS Camera Station update

    AXIS Camera Station automatically checks for new versions of the client and server. When a new version is available, you will be prompted with a request to download the new software. Use the latest version of AXIS Camera Station to ensure the latest features and improvements to your Axis experience.

    Note

    When connecting to multiple AXIS Camera Station servers, you can configure software upgrade settings on any connected server by selecting the server from the Selected server drop-down list.

    1. Go to Configuration > Connected services > AXIS Camera Station update.

    2. Check for updates automatically or manually.

      • Under Automatic check for updates, select Every start-up to check for new software versions on each startup.

      • Under Automatic check for updates, select Never. Click Check for updates to manually check for new software version.

    3. When there is a new software version, it is listed under Update status. Click View details to see the release notes. Click Download software to download the new version of the software.

    Configure server

    Scheduled export

    Go to Configuration > Server > Scheduled export to export recordings from cameras on certain weekdays.

    At the selected time, all recordings since the previous export will be exported. If the previous export is more than one week old (for example if scheduled export has been disabled for a while) or if there is no previous export, only recordings that are less than one week old will be exported. To export older recordings, go to the Recordings tab and export them manually. See Export recordings.

    Note

    When connecting to multiple AXIS Camera Station servers, you can enable and manage scheduled export on any connected server by selecting the server from the Selected server drop-down list.

    Export scheduled recordings

    1. Go to Configuration > Server > Scheduled export.

    2. Under Scheduled export, select Enable scheduled export to enable scheduled export.

    3. Under Cameras, select the cameras to export recordings from. By default, all listed cameras are selected. Clear Use all cameras and use the Type to search field to find and select the specific cameras in the list.

    4. Under Export,

      • To save recordings to a folder on the computer, select Server directory path and enter the directory path.

      • To save recordings to a folder on a network storage, select Network directory path and enter the directory path. You can select to use credentials for the network storage. The share must be reachable from the AXIS Camera Station server. See Manage storage for how to add storage to use for recordings.

      • To create a playlist in the .asx format used by Windows Media Player, select Create playlist. The recordings will play in the order in which they were recorded.

      • From the Export format drop-down list, select a format you want to export your recordings to.

        If you select ASF, you can select Add digital signature to use a digital signature to ensure image authenticity and integrity by making image tampering impossible. The digital signature can be verified in AXIS File Player. See the Digital signature section in Export recordings. You can also select Use password to use a password for the digital signature.

        If you select MP4, audio in G.711 or G.726 format will not be included in the exported recordings.

    5. Under Weekly schedule, select the time and the days on which recordings should be exported.

    6. Click Apply.

    Using Microsoft Windows 2008 Server

    To be able to export recordings from a server running on Microsoft Windows 2008 Server, Desktop Experience must be installed:

    1. Click Start > Administrative Tools > Server Manager to open Server Manager.

    2. In the Features Summary section, click Add features.

    3. Select Desktop Experience, click Next and then click Install.

    Using Microsoft Windows 2012 Server

    To be able to export recordings from a server running on Microsoft Windows 2012 Server, Desktop Experience must be installed:

    1. Click Start > Administrative Tools > Server Manager to open Server Manager.

    2. Select Manage > Add Rules and Features to start the Add Roles and Features Wizard.

    3. In the Features Summary section, select User Interfaces and Infrastructure.

    4. Select Desktop Experience, click Next and then click Install.

    Incident report

    If you have incident report permission enabled, you can generate the incident reports including recordings, snapshots, and notes about the incidents. See Export incident reports.

    To configure the settings for incident reports:

    1. Go to Configuration > Server > Incident report.

    2. Under Location, select where to store the incident reports.

      • To save the incident reports to a folder on the computer, select Server directory path. Enter the directory path or right-click to insert the variables in the path field. You can define the server name, category, or the user name as variables. For example: C:\Reports\$(Server Name)\$(Category)\$(User Name)\

      • To save the incident reports to a folder on a network storage, select Network directory path and enter the directory path. You can select to use credentials for the network storage. The share must be reachable from the AXIS Camera Station server. See Manage storage for how to add storage to use for recordings.

    3. From the Export format drop-down list, select a format you want to export your recordings to.

      • If you select ASF, you can select Add digital signature to use a digital signature to ensure image authenticity and integrity by making image tampering impossible. The digital signature can be verified in AXIS File Player. See the Digital signature section in Export recordings. You can also select Use password to use a password for the digital signature.

      • If you select MP4, audio in G.711 or G.726 format will not be included in the exported recordings.

    4. Under Categories, add or remove the categories to group the incident reports. The categories can be the folder name in the export location if you configure the category as a variable in the server directory path.

      1. Enter the category name in the box, for example, Accident or Theft. Click Add.

      2. To remove a category, select it and click Remove.

    5. Under Description template, define information to show in the Description field when generating your incident reports and click Apply. For example: Reported by: <Insert your name, mail, and phone number>

    Server settings

    Go to Configuration > Server > Settings to configure the AXIS Camera Station server settings.

    Note

    When connecting to multiple AXIS Camera Station servers, you can configure the server settings on any connected server by selecting the server from the Selected server drop-down list.

    Logs

    Specify the number of days to keep logs. Any value between 1 and 1000 days can be used. This setting affects all logs in the Logs tab.

    External data

    Specify the number of days to keep the external data. Any value between 1 and 1000 days can be used.

    SMTP servers

    SMTP servers must be added for AXIS Camera Station to send emails on system alarms or when an event configuration rule is activated.

    This section lists a list of SMTP servers that have been added. Use the arrows to change the order of the servers in the list.

    To add an SMTP server:

    1. Go to Configuration > Server > Settings.

    2. In the SMTP servers section, click Add.

    3. In the Server section, enter the address of the SMTP server and port to use. The default port number is 25.

    4. In the User section, enter the name to appear in the email and email address to use as sender.

    5. In the Logon section:

      • Select Use authentication if a username and password are required for this server. Enter the username and password to access the server.

      • Select Use TLS if the SMTP server uses TLS.

    To edit an SMTP server, select the server and click Edit.

    To remove an SMTP server, select the server and click Remove. In the pop-up dialog, click Yes to remove the server.

    To test an SMTP server, select the server and click Test all. In the pop-up dialog, enter an email address in the Recipient field and click OK to send a test email.

    SMTP server tests for a list of results and possible actions to take.

    • OK: Connection with the SMTP server was successful. Make sure that the recipients have received the test email.

    • Unknown error: An unexpected error occurred when attempting to send the email. Check that the SMTP server is operating correctly.

    • Unknown recipient: The specified email address is incorrect. Try again with a new email address.

    • No contact: AXIS Camera Station can't access the SMTP server. Make sure the SMTP server is working correctly and that all routers and proxy servers between AXIS Camera Station and the SMTP server are configured to allow traffic.

    System alarm

    A system alarm occurs if connection to a camera is lost, access to a recording storage is denied, an unexpected server shutdown is detected or if recording errors occur. email notifications can be sent on system alarms.

    Note

    To send emails, an SMTP server must first be added.

    To send email on system alarms:

    1. Select Send email on system alarm to the following recipients to activate system alarm email.

    2. In the Recipients section:

      1. Select if the address should be in the To, Cc or Bcc field of the email and enter the email address.

      2. Click Add to add the email address to the Recipients box.

    Time synchronization

    Windows NTP Server is automatically activated when installing AXIS Camera Station. If you want to use this NTP server to configure all devices connected to AXIS Camera Station, select Use this server as the NTP server for connected devices.

    Device connection

    For devices that are connected by using the hostname, when the hostnames are unreachable:

    • To keep connecting by using the hostname, select Keep using the hostnames even if they become unreachable.

    • To automatically switch to connect by using the IP address, clear the checkbox.

    You can manually select to use the hostname or IP address to connect to devices. See Connection.

    Language

    Change the language of

    • AXIS Camera Station Service Control. The change is effective after you restart the Service Control.

    • Data sent from AXIS Camera Station Secure Entry. For example: system alarms, audit log messages, external data in the Data search tab.

    Feedback

    Select to share anonymous server usage data with Axis Communications to help improve the application and user experience. To change the option for the client, go to Configuration > Client > Settings.

    Advanced settings

    You should change the settings only when you are instructed by Axis support.

    1. Go to Configuration > Server > Settings.

    2. To change a setting, type the setting and its value. Click Add.

    To enable debug logging for troubleshooting purpose, select Enable server side debug logging. Enabling this setting will take up more space on your disk. This setting will be overridden by the log4net.config file in the ProgramData directory.

    New connection

    Go to > Servers > New connection to connect to a new AXIS Camera Station server. See Log in to AXIS Camera Station server.

    Connection status

    Go to > Servers > Connection status, a list of the connection status for all servers is displayed.

    Use the Type to search field to find a specific server.

    Select the checkbox in front of the server name to connect to the server, or clear the checkbox to disconnect from the server.

    Status codesDescriptionPossible solutions
    ConnectingThe client is trying to connect to this server.
    ConnectedThe client is connected to this server using TCP.
    Connected (using Secure Remote Access)The client is connected to this server using Secure Remote Access.
    Connected (using HTTP)The client is connected to this server using HTTP. This is less efficient than TCP and noticeable slower when connecting to multiple servers.
    DisconnectingThe client is disconnecting from this server.
    DisconnectedThe client is not connected to this server.
    ReconnectingThe client has lost connection to this server and is trying to reconnect.
    Reconnection failed

    The client failed to reconnect to this server. The server can be found but the user permissions or password may have changed.

    • Add the user in the user permission dialog.

    • Verify the username and password.

    Login canceledThe login was canceled by the user.
    Incorrect username or passwordClick the link in the Action column and enter the correct credentials.
    User not authorized on the server

    The user used to log in is not authorized by the server.

    Add the user in the user permission dialog.

    Security verification failedA WCF related security check failed. Make sure that the client and server computer UTC times are reasonably synchronized.
    No contact with server computer

    The was no response by the server computer on the address used.

    • Check that the network is working properly.

    • Check that the server is started.

    No server running

    The computer running the server is accessible, but the server is not running.

    Start the server.

    Communication failure

    Something went wrong when connecting to the server. Make sure the server computer is accessible.

    • Check that the network is working properly.

    • Check that the server is started.

    Invalid hostname

    The DNS was not able to translate the hostname into an IP address.

    • Check that the spelling of the hostname is correct.

    • Check that the DNS has the information it needs.

    Already connected to the same serverThe client is already connected to this server.Remove the duplicate server entry.
    Not the expected server

    A different server than the expected one responded on this address.

    Update the server list to connect to this server.

    Client version (x) is not compatible with server version (y)

    The client is too old or too new compared to the server.

    Make sure the same version of AXIS Camera Station is installed on both the client and the server computer.

    Server too busy

    The server was not able to respond because of performance issues.

    Make sure that the server computer and the network is not overloaded.

    Multiple servers

    Server lists

    AXIS Camera Station servers can be organized in server lists. A server can belong to multiple server lists. Server lists can be imported and exported and used in other AXIS Camera Station clients.

    Go to > Servers > Server lists to open the Server lists page.

    The default Recent connections list is displayed and contains the servers used in the previous session. Recent connections can't be removed.

    Use the Type to search field to find the specific servers in a server list.

    • To add a new server list, click + New server list and enter a name for the list.

    • To rename a server list, double-click the list and enter a new name for the list.

    • To delete a server list, select the server list and click Delete.

    • Click Export lists to export all server lists in a .msl file. You can import the server list to log in to the servers. See Log in to AXIS Camera Station server.

    • To add servers to a server list:

      • Select a server list from the left panel. Click Add and enter the required information.

      • Select a server list and drag the servers in the server list to the appropriate server list.

    • To edit a server in a server list, select a server in a server list and click Edit. You can only edit one server at a time.

    • To remove servers in a server list, select the servers in a server list and click Remove.

    Organize servers in server lists

    Configure switch

    If you have one Axis S22 series device, this option is available for you to configure your S22 series device from AXIS Camera Station. Go to Configuration > Switch > Management and enter your username and password to open the Switch management page in the AXIS Camera Station client. For how to configure the switch, see S22 series User Manual on axis.com.

    Note

    Currently, AXIS Camera Station can only connect to http://192.168.0.1/ which is the default IP address of the switch.

    Configure licenses

    You can view the license keys and license status, and manage the licenses of the connected devices.

    Note
    • When connecting to multiple AXIS Camera Station servers, you can manage licenses on any connected server by selecting the server from the Selected server drop-down list.
    • We recommend that you write down the license keys, or save them in a digital format on a USB flash drive for future reference. Lost license keys can't be retrieved.
    • When you register your Axis network video recorder in the AXIS License Portal, you receive a NVR Core license. The NVR Core licenses are locked to the device’s hardware and can’t be moved. You can upgrade NVR Core to Universal in the same way as Core licenses. The upgraded licenses can be moved and used for any system.

    Device status

    Go to Configuration > Licenses > Device status to view a list of all connected devices and their respective license status. This allows you to quickly see if the trial period for any device has expired and when to renew them. Use the Type to search field to find a specific device if you have a great number of connected devices.

    Keys

    Go to Configuration > Licenses > Keys to view a list of the keys necessary for each license of all connected devices. Use the Type to search field to find a specific key.

    License management

    Go to Configuration > Licenses > Management to get an overview of the number of unlicensed devices connected to the server. Manage licenses online as well as offline. Remember to add licenses for all your devices before they are disabled after a 30-day trial period. See how to purchase licenses. You can also see the overview of your device licenses by clicking the license status link in the status bar.

    You can add multiple MyAxis accounts as license administrator to your AXIS Camera Station system.

    1. Add a MyAxis account to a system online
    2. In the AXIS Camera Station client,

      1. Go to Configuration > Licenses > Management.

      2. Manage licenses online is turned on by default.

      3. Click Go to AXIS License Portal.

    3. In the AXIS License Portal,

      1. Sign in with the new MyAxis account that you want to add.

      2. Go to Edit license admins and check that the account is added as license administrator.

    1. Add a MyAxis account to a system offline
    2. In the AXIS Camera Station client,

      1. Go to Configuration > Licenses > Management.

      2. If AXIS Camera Station is online, turn off Manage licenses online and click Export system file.

      3. If AXIS Camera Station is offline, click Export system file.

      4. Save your system file on a USB flash drive.

    3. In the AXIS License Portal www.axis.com/licenses,

      1. Sign in with the new MyAxis account that you want to add and upload your system file.

      2. Go to Edit license admins and check that the account is added as license administrator.

    There are different ways to license your system, depending on how it is connected to the Internet.

    License a system online

    Both the AXIS Camera Station client and the server must be connected to the internet.

    1. In the AXIS Camera Station client,

      1. Go to Configuration > Licenses > Management.

      2. Manage licenses online is turned on by default.

      3. Click Go to AXIS License Portal.

    2. In the AXIS License Portal www.axis.com/licenses,

      1. Sign in with your MyAxis account.

      2. Under Add license key, enter your license key and click Add.

    3. In the AXIS Camera Station client, check that your license keys are shown in Configuration > Licenses > Keys.

    AXIS Camera Station online license registration

    License a system offline

    1. In the AXIS Camera Station client, export the system file.

      1. Go to Configuration > Licenses > Management.

      2. If AXIS Camera Station is online, turn off Manage licenses online and click Export system file.

      3. If AXIS Camera Station is offline, click Export system file.

      4. Save your system file on a USB flash drive.

    2. In the AXIS License Portal www.axis.com/licenses,

      1. Sign in with your MyAxis account.

      2. Click Upload system file to upload the system file you exported.

      3. Under Add license key, enter your license key and click Add.

      4. Under License keys, click Download license file and save the file to a USB flash drive.

    3. In the AXIS Camera Station client, import the license file.

      1. Go to Configuration > Licenses > Management.

      2. Click Import license file and select the license file on your USB flash drive.

      3. Check that your license keys are shown in Configuration > Licenses > Keys.

    AXIS Camera Station offline license registration

    Move licenses between systems

    Note

    The NVR Core licenses are locked to the device’s hardware and can’t be moved.

    To move licenses from a system to another system with the same MyAxis account:

    1. Go to the AXIS License Portal www.axis.com/licenses.

    2. Under My systems, click the system name that you want to move a license from.

    3. Under License keys, find the license key that you want to move. Click and Move.

    4. In the To system drop-down list, select a system that you want to move the license to.

    5. Click Move license key and click Close. You can find the action details under History.

    6. Go back to My systems and check that the licenses have been successfully moved.

    Move licenses to another system

    To release licenses from a system and add to another system with a different MyAxis account:

    1. Go to the AXIS License Portal www.axis.com/licenses.

    2. Under My systems, click the system name that you want to move a license from.

    3. Under License keys, find the license key that you want to move. Make a copy of the license key first and click and Release.

    4. Sign out and sign in with another MyAxis account.

    5. Under My systems, click the system that you want to license with the released license key.

    6. Under Add license key, enter the license key you have released and click Add. You can find the action details under History.

    7. Go back to My systems and check that the licenses have been successfully added.

    Configure security

    Configure user permissions

    Go to Configuration > Security > User permissions to view a list of the users and groups that have been added to AXIS Camera Station.

    Note

    Administrators of the computer on which the AXIS Camera Station server is installed are automatically given administrator privileges to AXIS Camera Station. You can’t change or remove the administrators group's privileges.

    Before a user or group can be added, the user or group must be registered on the local computer or have an Windows Active Directory user account. Using Windows Active Directory, a high level of security can be implemented.

    When a user is part of a group, the user gets the highest role permission that is assigned to the individual and the group.

    When a user is part of a group, the user gets the access granted as an individual and also receives the rights as part of a group. For example, a user is given access to camera X as an individual. The user is also a member of a group. The group is given access to cameras Y and Z. The user then has access to cameras X, Y and Z.

    If there are security concerns regarding the access to the computer by a designated AXIS Camera Station user, create a standard user account that you then use for access to Axis Camera Station. You can then elevate the account to administrator in Configuration > Security > User permissions.

    The list consists of the following information:

    ItemDescription
    IconIndicates the entry is a group or a single user.
    NameUsername as it appears in the local computer or Active Directory.
    DomainDomain name where the user or group is registered.
    Role

    The access role given to the user or group.

    Possible values: Administrator, Operator, and Viewer.

    DetailsDetailed user information as it appears in the local computer or Active Directory.
    ServerServer name where the user or group is registered. Only available when connecting to multiple AXIS Camera Station servers.

    To add users or groups, see Add users or groups.

    To change user access rights for a user or group, click the user or group and make changes. Click Apply.

    To remove a user or group, select the user or group and click Remove. In the pop-up dialog, click OK to remove the user or group.

    Add users or groups

    User accounts in Microsoft Windows and Active Directory users and groups can access AXIS Camera Station. To add a user to AXIS Camera Station, you have to add users or a group to Windows.

    To add a user or group in Microsoft Windows: Adding a user in Windows may vary depending on which version of Windows you are running. Follow the instructions on Microsoft's site. If you are connected to an Active Directory domain network, consult your network administrator.

    Add users or groups

    1. Go to Configuration > Security > User permissions and click Add.

    2. When connecting to multiple AXIS Camera Station servers, select a server from the Selected server drop-down list.

    3. Select Server to search for users or groups on the local computer, or select Domain to search for Active Directory users or groups. When connecting to multiple AXIS Camera Station servers, you can select which server to search for.

    4. Select Users or Groups to search for only users or groups.

    5. The list of users or groups is displayed. Users and groups that have already been added to AXIS Camera Station are not listed.

      • If there are too many users or groups, the search result is not displayed. Use the Type to search field to refine the search and find a specific user or group.

      • If the domain user search fails, the Service logon account must be changed. See Troubleshooting user searches.

    6. Select the users or groups and click Add. The users or groups are added to the list and shown in italics.

    Configure a user or group

    1. Select a user or group in the list.

    2. Under Role, select Administrator, Operator, or Viewer.

    3. If you have selected Operator or Viewer, you can configure the user or group privileges. See User or group privileges.

    4. Click Save. The user or group in the list is not in italics and ready to be used.

    User or group privileges

    There are three roles that can be given to a user or group. For how to define access privileges for a user or group, see Add users or groups.

    • Administrator: Full access to the entire system, including access to live and recorded video of all cameras, access to all I/O ports and views. Therefore, you do not need to specify any camera, I/O or view privileges for a user with this role. This role is required in order to configure anything in the system.

    • Operator: Access to live and recorded video of selected cameras and access to selected I/O ports and views. An operator has full access to all functionality of AXIS Camera Station except system configuration.

    • Viewer: Access to live video of selected cameras and access to selected I/O ports and views. A viewer does not have access to recorded video or system configuration.

    Cameras

    The following access privileges are available for users or groups with the Operator or Viewer role.

    • Access: Allow access to the camera and all camera features.

    • Video: Allow access to live video from the camera.

    • Audio listen: Allow access to listen from the camera.

    • Audio speak: Allow access to speak to the camera.

    • Manual Recording: Allow to start and stop recordings manually.

    • Mechanical PTZ: Allow access to mechanical PTZ controls. Only available for cameras with mechanical PTZ.

    • PTZ priority: Set the PTZ priority. A lower number means a higher priority. 0 means that no priority is assigned. An administrator has the highest priority. When a role with higher priority operates a PTZ camera, others can’t operate the same camera for 10 seconds by default. Only available for cameras with mechanical PTZ and Mechanical PTZ is selected.

    Views

    The following access privileges are available for users or groups with the Operator or Viewer role. You can select multiple views and set the access privileges.

    • Access: Allow access to the views in AXIS Camera Station.

    • Edit: Allow to edit the views in AXIS Camera Station.

    I/O

    The following access privileges are available for users or groups with the Operator or Viewer role. The I/O ports are listed by device.

    • Access: Allow full access to the I/O port.

    • Read: Allow to view the state of the I/O port. The user is not able to change the port state.

    • Write: Allow to change the state of the I/O port.

    System

    The access privileges that can’t be configured are greyed out and listed under Role privileges. The privileges with check mark means the user or group have this privilege by default.

    The following access privileges are available for users or groups with the Operator role.

    • Take snapshots: Allow taking snapshots in the live view and recordings modes.

    • Export recordings: Allow exporting recordings.

    • Generate incident report: Allow generating incident reports.

    • Prevent access to recordings older than: Prevent accessing recordings older than the specified number of minutes. When using search, the user will not find recordings older than the specified time. Recordings and bookmarks older than the specified time can't be played.

    The following access privileges are available for users or groups with the Viewer role.

    • Take snapshots: Allow taking snapshots in the live view and recordings modes.

    Certificates

    To manage certificates between the AXIS Camera Station server and the devices,

    1. Go to Configuration > Security > Certificates to configure and enable a certificate authority for automatic certificate management.

    2. Go to Configuration > Devices > Management > Security to manage the HTTPS and IEEE 802.1X certificates for secure communication. See Security.

    Certificate authority (CA)

    A CA allows you to enable HTTPS and IEEE 802.1X on devices without any client/server certificates in place.

    AXIS Camera Station as a root CA

    If a certificate authority is configured, AXIS Camera Station can automatically create, sign, and install client/server certificates on devices when enabling HTTPS or IEEE 802.1X. AXIS Camera Station can generate a self-signed root certificate and private key which is protected by a passphrase of your choice. A CA certificate generated by AXIS Camera Station is valid for 10 years.

    To generate a CA:

    1. Go to Configuration > Security > Certificates.

    2. In the Certificate authority section, click Generate.

    3. Provide your passphrase and click OK.

    4. When the self-signed root certificate is generated, it is displayed in the box next to the Import button.

      • Click View to view the details of the CA certificate.

      • Click Export.

        • Select No to export the CA certificate in .cer or .crt formats. The file does not contain the private key and therefore is not encrypted. The certificate can be installed in other systems that trusts the certificates signed by AXIS Camera Station.

        • Select Yes to export the CA certificate and the private key of the CA in .pfx or .p12 formats. The backup data is protected by the passphrase used to generate the CA.

    5. To enable automatic renewal of the client/server certificates on devices that have HTTPS or IEEE 802.1X enabled, select Remember passphrase. Provide your passphrase and click OK.

    6. Select the number of valid days of the signed client/server certificates.

    AXIS Camera Station as an intermediate CA

    If a certificate authority is configured, AXIS Camera Station can automatically create, sign, and install client/server certificates on devices when enabling HTTPS or IEEE 802.1X. If you are willing to allow AXIS Camera Station to sign the certificates on your behalf, you need to import the existing CA consisting of a certificate and a private key.

    To import a CA:

    1. Go to Configuration > Security > Certificates.

    2. In the Certificate authority section, click Import.

    3. Provide your passphrase and click OK.

    4. When the certificate is imported, it is displayed in the box next to the Import button.

    5. Select the number of valid days of the singed client/server certificates.

    AXIS Camera Station not used as CA

    If a certificate authority is not configured, you have to create the client/server certificates outside of AXIS Camera Station. If you are not willing to allow AXIS Camera Station to sign the certificates on your behalf, you need to manually install the certificates on devices. See Manually install certificates in Security.

    HTTPS

    To enable HTTPS, a server certificate must be present on each device. By default, AXIS Camera Station validates the signature of the active HTTPS server certificate on each connected device and will not connect to a device if its certificate is not validated. The server certificate needs to be signed by the active CA in AXIS Camera Station or validated through Windows Certificate Store.

    • If you turn on Ignore certificate validation, AXIS Camera Station will not validate if the certificate sent by the device is trusted or not and accept any HTTPS certificate enabling configuration of insecure devices.

    • If you turn off Ignore certificate validation and AXIS Camera Station validates that the certificate sent by the device is not trusted, a warning message HTTPS certificate not trusted will appear in the Status column in Device management and the device is not accessible.

    Note
    • When a secure connection (HTTPS) is unavailable, a connection can be made using HTTP to configure devices that are not yet secure.
    • To use HTTPS, firmware 5.70 or later is required for video devices, and firmware 1.25 or later for access control and audio devices.
    • Cameras with firmware 7.20 or later are preconfigured with a self-signed certificate. When enabling HTTPS with the self-signed certificate, it will fail because the self-signed certificate is not trusted. We recommend that you generate or import a CA so that AXIS Camera Station can issue new certificates to the devices when enabling HTTPS.

    IEEE 802.1X

    To enable IEEE 802.1X, a client certificate must be present on each device. In addition to the client certificate, an IEEE 802.1X authentication CA certificate has to be installed. The IEEE 802.1X authentication CA certificate will be installed when enabling or updating IEEE 802.1X.

    Note
    • To use IEEE 802.1X certificates, firmware 5.50 or later is required for video devices, and firmware 1.25 or later for access control and audio devices.
    • Cameras with firmware 7.20 or later are preconfigured with a self-signed certificate. You need to delete the self-signed certificate before manually uploading your own client certificate because AXIS Camera Station only allows one client certificate per device, and the default self-signed certificate qualifies as both client and server certificates. If you encounter an error when deleting the self-signed certificate, disable HTTPS on the devices from AXIS Camera Station even if the HTTPS status is Disabled.

    To configure IEEE 802.1X:

    • In EAPOL Version, select what version of Extensible Authentication Protocol (EAP) you want to use.

    • In EAP identity, select to use either the device's MAC address, the device hostname or custom text. If you have selected Custom, enter any text that will function as the EAP identity in the Custom field.

    • Click Import and navigate to the IEEE 802.1X authentication CA certificate file which can either be sourced externally, for example from the IEEE 802.1X authentication server, or directly from AXIS Camera Station.

    • Select to use either Device IP address or Device EAP identity as the common name in the individual certificates that are created for each device when AXIS Camera Station acts as a certificate authority.

    Certificate expiration warning

    A notification will be created if a client or server certificate is expired or is about to be expire. It applies to all certificates installed on connected devices, except CA certificates installed outside of AXIS Camera Station. A warning will appear as message Certificate about to expire or Certificate has expired in the Status column in the Device management page and as icon in the Installed certificates list.

    If a CA certificate listed in Configuration > Certificates is about to expire, a warning will appear as icon in the Certificate page and a system alarm will be triggered.

    In this section, specify how early you want AXIS Camera Station to notify you when certificates are approaching their expiration date.

    Certificate renewal

    • Renew certificate between the server and devices: If you have configured AXIS Camera Station as a certificate authority, the client or server certificates generated by AXIS Camera Station will automatically be renewed 7 days before the expiration warning is configured to appear if you have selected Remember passphrase. If you want to renew or update a certificate manually, follow the same steps as enabling HTTPS or IEEE 802.1X.

    • Renew certificate between the server and the client: If you want to renew the certificate used to communicate between the server and the client, click Renew.

    Reset your passphrase

    If you forget your passphrase of the certificate authority:

    1. Go to Configuration > Security > Certificates and turn on Ignore certificate validation to ensure the devices that have been enabled with certificates are accessible during the resetting process.

    2. Remove the existing CA certificate in the Certificate authority section.

    3. Click Generate and reset your passphrase.

    4. Click Export and No to save the CA certificate locally.

    5. Go to Configuration > Devices > Management and enable HTTPS on selected devices.

    6. Turn off Ignore certificate validation to ensure secure HTTPS communication.

    Manage HTTPS certificates in AXIS Camera Station

    HTTPS consists of communication over HTTP within a connection encrypted by Transport Layer Security (TLS). Network encryption protects the communication within the video management system. It prevents information being extracted by network traffic sniffing, and it prevents data being altered during transfer.

    This section explains how to configure and enable HTTPS communication on Axis devices from AXIS Camera Station.

    AXIS Camera Station can be used as:

    • Root certificate authority (CA): Using AXIS Camera Station as a root CA simplifies the whole process of deploying and renewing certificates for the administrator. It means AXIS Camera Station will use its own root certificate to issue server certificates and there is no other root CA involved in the process.

    • Intermediate certificate authority: Using AXIS Camera Station as an intermediate CA implies that you have an existing CA (root or intermediate CA) which can issue CA certificates to other intermediate CAs (e.g. AXIS Camera Station). In this scenario you need to import the CA certificate and its private key in AXIS Camera Station to sign and issue server certificates for the Axis devices. This CA certificate may be a root certificate or a subordinate CA certificate (intermediate certificate).

    Note
    • To use HTTPS, firmware 5.70 or later is required for video devices, and firmware 1.25 or later for access control and audio devices.
    • Cameras with firmware 7.20 or later are preconfigured with a self-signed certificate. When enabling HTTPS with the self-signed certificate, it will fail because the self-signed certificate is not trusted. We recommend that you generate or import a CA so that AXIS Camera Station can issue new certificates to the devices when enabling HTTPS.

    To configure and enable HTTPS communication:

    1. Select the certificate authority

    2. Enable HTTPS on devices

    3. Optional: Add the CA certificate to the certificate store

    4. Update or renew HTTPS certificates

    Manage HTTPS certificates in AXIS Camera Station

    Select the certificate authority

    1. Go to Configuration > Security > Certificates.

    2. Under Certificate authority,

      • To use AXIS Camera Station as a root CA, click Generate and type your passphrase.

      • To use AXIS Camera Station as an intermediate CA, click Import and navigate to the file that contains the CA certificate and its private key.

    3. To enable automatic renewal of the server certificates on the devices, ensure Remember passphrase is selected. Provide your passphrase and click OK.

    4. Note

      For increased security, we recommend not selecting Remember passphrase.

    Enable HTTPS on devices

    1. Go to Configuration > Devices > Management.

    2. Right-click the devices, select Security > HTTPS > Enable/Update. Ensure that HTTPS status changes to Enabled.

    3. If you have selected multiple devices, double-click the task to check the result of each device.

    Add the CA certificate to the certificate store

    We recommend adding the CA certificate to your Windows certificate store so your web browser will not pop up a security warning regarding invalid security certificate and will not block the connection to the device. This will ensure a secure HTTPS connection to your devices. The following instructions are for Windows 10.

    1. Go to the Start menu, type mmc and press Enter.

    2. In the console, go to File > Add/Remove snap-in.

    3. Select Certificates in the left panel, and click Add. Select Computer account and configure the computer account and click OK.

    4. In the left panel of the console, go to Certificates (Local computer) > Trusted root certification authorities > Certificates. Right-click and select All Tasks > Import, and click Next.

    5. Click Browse and select the AXIS Camera Station root certificate saved on your computer or your own CA certificate, and click Next.

    6. Select to place all certificates in the trusted root certification authorities. Click Next and Finish.

    Update or renew HTTPS certificates

    If a server certificate expired or is about to expire, an warning will appear:

    • as message Certificate about to expire or Certificate has expired in the Status column in the Device management page.

    • as icon in the installed certificates list.

    How long time before expiration the warning should come is configured in Configuration > Security > Certificates.

    If you have configured AXIS Camera Station as a certificate authority, the client or server certificates generated by AXIS Camera Station will automatically be renewed 7 days before the expiration warning is configured to appear if you have selected Remember passphrase. This task is done during the nightly jobs. If you want to renew or update a certificate manually, follow the same steps as enabling HTTPS.

    Limitations

    • Non-default ports (other than 443) are not supported.

    • All certificates in an install batch must have same passphrase.

    • Certificate operations over unencrypted channels, i.e. "Basic" are not supported. Devices should be set to "Encrypted & unencrypted" or "Encrypted only" to allow "Digest" communication.

    • HTTPS can't be enabled on the AXIS T85 PoE+ Network switch series.

    Manage IEEE 802.1X certificates in AXIS Camera Station

    IEEE 802.1X is an IEEE standard for port-based Network Access Control. It provides an authentication mechanism to devices wishing to attach to a LAN. IEEE 802.1X authentication involves three parties: a supplicant, an authenticator, and an authentication server. In our case, the supplicant is an Axis network device that wishes to attach to the LAN. The authenticator is a network device, such as an Ethernet switch or wireless access point; and the authentication server is typically a host running software supporting the RADIUS and EAP protocols.

    This section explains how to manage IEEE 802.1X EAP-TLS certificates from AXIS Camera Station. AXIS Camera Station can help you to either import or generate, and then distribute client certificates and authentication certificates on the Axis network devices as well as enabling IEEE 802.1X EAP-TLS.

    Note
    • To use IEEE 802.1X certificates, firmware 5.50 or later is required for video devices, and firmware 1.25 or later for access control and audio devices.
    • Cameras with firmware 7.20 or later are preconfigured with a self-signed certificate. You need to delete the self-signed certificate before manually uploading your own client certificate because AXIS Camera Station only allows one client certificate per device, and the default self-signed certificate qualifies as both client and server certificates. If you encounter an error when deleting the self-signed certificate, disable HTTPS on the devices from AXIS Camera Station even if the HTTPS status is Disabled.

    To configure and enable IEEE 802.1X communication:

    1. Select the certificate authority

    2. Select the authentication CA certificate

    3. Select the client certificate common name

    4. Enable IEEE 802.1X to upload certificates

    5. Update or renew IEEE 802.1X certificates

    Select the certificate authority

    1. Go to Configuration > Security > Certificates.

    2. If you want to use AXIS Camera Station as a root CA:

      1. Click Generate and enter your passphrase.

      2. Once generated, click Export and No to export the certificate so that it can be provided to any third-party application to trust the camera certificate.

    3. If you want to use AXIS Camera Station as an intermediate CA, click Import and navigate to the file that contains the CA certificate and its private key.

    4. To enable automatic renewal of the client certificate, select Remember passphrase. Provide your passphrase and click OK.

    5. Note

      For increased security, we recommend not selecting Remember passphrase.

    Select the authentication CA certificate

    A certificate for the authentication can either be sourced externally, for example from the IEEE 802.1X authentication server, or directly from AXIS Camera Station. This certificate will be installed on each Axis device and used to verify the authentication server.

    1. Go to Configuration > Security > Certificates.

    2. In the IEEE 802.1X section, click Import and navigate to the IEEE 802.1X authentication CA certificate file. This certificate will be installed on each Axis device and used to verify the authentication server.

    Select the client certificate common name

    When AXIS Camera Station acts as a certificate authority, you can select the common name of the certificates on devices. The client certificates common name should be selected before enabling IEEE 802.1X on the devices.

    1. Go to Configuration > Security > Certificates.

    2. In the IEEE 802.1X section, select to use either Device IP address or Device EAP identity as the common name.

    Enable IEEE 802.1X to upload certificates

    1. Go to Configuration > Devices > Management.

    2. Right-click the devices, select Security > IEEE 802.1X > Enable/Update. The IEEE 802.1X status should change to Enabled and the selected devices now support communication on the IEEE 802.1X network.

    3. You can double-click the task to check the result of each device.

    Update or renew IEEE 802.1X certificates

    If a client certificate expired or is about to expire, an warning message will appear:

    • as message Certificate about to expire or Certificate has expired in the Status column in the Device management page.

    • as icon in the installed certificates list.

    How long time before expiration the warning should come is configured in Configuration > Security > Certificates.

    If you have configured AXIS Camera Station as a certificate authority, the client or server certificates generated by AXIS Camera Station will automatically be renewed 7 days before the expiration warning is configured to appear if you have selected Remember passphrase. This task is done during the nightly jobs. If you want to renew or update a certificate manually, follow the same steps as enabling IEEE 802.1X.

    Limitations

    • All client certificates in a single install batch must have same passphrase.

    • For devices with several network adapters (such as wireless cameras), IEEE 802.1X can only be enabled for the first adapter, typically the wired connection.

    • Devices missing parameter Network.Interface.I0.dot1x.Enabled are not supported. For example: AXIS P39 Series, T85 Series and T87 Video Decoder

    • Certificate operations over unencrypted channels, i.e. "Basic" are not supported. Devices should be set to "Encrypted & unencrypted" or "Encrypted only" to allow "Digest" communication.

    Configure access control

    If you have added AXIS A1601 Network Door Controller to your system, you can configure the access control hardware in AXIS Camera Station version 5.35 or later.

    For a complete workflow to set up AXIS A1601 Network Door Controller in AXIS Camera Station, See Set up AXIS A1601 Network Door Controller.

    Note

    Before you start, ensure the following:

    • Upgrade the controller firmware under Configuration > Devices > Management. See Upgrade firmware.
    • Turn on time synchronization under Configuration > Server > Settings. See Server settings.
    • Set date and time for the controller under Configuration > Devices > Management. See Set date and time.
    • Enable HTTPS on the controller under Configuration > Devices > Management. See Security.

    Workflow to configure access control

    1. To edit the predefined identification profiles or create a new identification profile, see Identification profiles.

    2. To use a custom setup for card formats and PIN length, see Card formats and PIN.

    3. Add a door and apply an identification profile to the door. See Add a door.

    4. Configure the door.

    5. Add a zone and add doors to the zone. See Add a zone.

    Doors and zones

    Go to Configuration > Access control > Doors and zones and a list of doors and zones that have been configured is displayed.

    ItemDescription
    Doors
    NameThe name of the door.
    Door controllerThe door controller that the door is connected to.
    Door side A in zoneThe zone that side A of the door is in.
    Door side B in zoneThe zone that side B of the door is in.
    Identification profileThe identification profile applied to the door.
    Card formats and PINShows the setup of card formats or PIN length applied to the door is a system setup or custom setup.
    StatusThe status of the door.
    • Online: The door is online and works normally.

    • Reader offline: The reader in the door configuration is offline.

    • Reader error: The reader in the door configuration doesn’t support secure channel or secure channel is not enabled for the reader.

    Zones
    NameThe name of the zone.
    Number of doorsThe number of doors included in the zone.

    In this page, you can:

    • Add, edit or remove a door. See Add a door.

    • Add, edit or remove a zone. See Add a zone.

    • Turn off OSDP Secure Channel for a specific reader.

      1. Select a door in the list.

      2. Click and select Turn off OSDP Secure Channel.

      3. Click Apply.

    • Turn on OSDP Secure Channel for a specific reader after it is turned off manually.

      1. Select a door in the list.

      2. Click and select Recreate OSDP Secure Channel.

      3. Click Apply.

    • View the controller pin chart associated with a door.

      1. Select a door in the list.

      2. Click Pin chart.

      3. If you want to print the pin chart, click Print.

    • Change identification profile on doors.

      1. Press SHIFT or CTRL to select multiple doors in the list.

      2. Click Select identification profile.

      3. Select an identification profile and click Apply.

    Example of doors and zones
    • There are two zones: green zone and blue zone.

    • There are three doors: green door, blue door and brown door.

    • The green door is an internal door in the green zone.

    • The blue door is a perimeter door for the blue zone only.

    • The brown door is a perimeter door for both the green zone and blue zone.

    Add a door
    Note

    A door controller can be configured with one door with two locks, or two doors with one lock on each door.

    To add a door by creating a new door configuration:

    1. Go to Configuration > Access control > Doors and zones and click Add door.

    2. Type a door name.

    3. Select a door controller from the Connect to a door controller drop-down list. It shows how many doors are connected to the controller and the controller is greyed out when there is no room for another door or when it is offline or HTTPS is not activated.

    4. Click Next to go to the door configuration page.

    5. Select a relay port from the first drop-down list under Locks.

    6. To configure two locks on the door, select a relay port from the other drop-down list under Locks.

    7. Configure the Door settings.

    8. Add a door monitor

    9. Add emergency input

    10. Add a reader

    11. Add a REX device

    To add a door by copying an existing door configuration:

    1. Go to Configuration > Access control > Doors and zones and click Add door.

    2. Type a door name.

    3. Select a door controller from the Connect to a door controller drop-down list.

    4. Click Next.

    5. Select an existing door configuration from the Copy configuration drop-down list. It shows how many doors are connected to the controller and the controller will be greyed out if it has been configured with two doors or one door with two locks.

    6. Change the settings if you want.

    7. Click OK.

    To edit a door:

    1. Go to Configuration > Access control > Doors and zones > Doors.

    2. Select a door in the list.

    3. Click and select Edit.

    4. Change the settings and click OK.

    To remove a door:

    1. Go to Configuration > Access control > Doors and zones > Doors.

    2. Select a door in the list.

    3. Click and select Delete.

    4. Click OK.

    Add and configure doors and zones
    Door settings

    Go to the door configuration page and configure the door settings under Door settings.

    • Under General, configure the following settings:

      • Identification profile: You must select an identification profile from a list of available identification profiles in the system.

      • Access time: Set the number of seconds the door should remain unlocked after access has been granted. The door remains unlocked until the door has been opened or until the set time has been reached. The door will lock when it closes regardless of whether the access time has expired or not if a door monitor is configured.

      • Open-too-long time: Only valid if a door monitor is configured. Set the number of seconds the door is allowed to stay open. If the door is still open when the set time has been reached, the door open too long alarm is triggered. Set up an action rule to configure which action the open too long event will trigger.

    • Under Advanced, configure the following settings:

      • Long access time: Set the number of seconds the door should remain unlocked after access has been granted. Long access time overrides the already set access time for cardholders with this setting enabled.

      • Long open-too-long time: Only valid if a door monitor is configured. Set the number of seconds the door is allowed to stay open. If the door is still open when the set time has been reached, the door open-too-long event is triggered. Long open-too-long time overrides the already set open-too-long time for cardholders with this setting enabled.

      • Relock after opening: Only valid if a door monitor is configured. Set the number of milliseconds under Relock delay time that the door stays unlocked after the door is open for the lock.

      • Relock after closing: Only valid if a door monitor is configured. Set the number of milliseconds under Relock delay time that the door stays unlocked after the door is closed for the lock.

    Time options
    1. Access granted - lock unlocks
    2. Access time
    3. No action taken - lock locks
    4. Action taken (door opened) - lock locks or stays unlocked until door closes
    5. Open-too-long time
    6. Open-too-long alarm goes off
    1. Access granted - lock unlocks
    2. Access time
    3. 2+3: Long access time
    4. No action taken - lock locks
    5. Action taken (door opened) - lock locks or stays unlocked until door closes
    6. Open-too-long time
    7. 6+7: Long open-too-long time
    8. Open-too-long alarm goes off
    Add a door monitor

    A door monitor is a door position switch that monitors the physical state of a door.

    You can select to add a door monitor to your door and configure how the door monitor circuits are connected.

    1. Go to the door configuration page. See Add a door.

    2. Click Add door monitor.

    3. Select the I/O port that you want to configure the door monitor on.

    4. Select how the door monitor circuits are connected.

      • Open door = Open circuit: Select if the door monitor circuit is normally closed. The door monitor gives the door open signal when the circuit is open. The door monitor gives the door closed signal when the circuit is closed.

      • Open door = Closed circuit: Select if the door monitor circuit is normally open. The door monitor gives the door open signal when the circuit is closed. The door monitor gives the door closed signal when the circuit is open.

    5. To ignore the state changes of the digital input before it enters a new stable state, set a Debounce time.

    6. To trigger an event when the connection between the door controller and the door monitor is interrupted, turn on Supervised input. See Supervised inputs.

    Add emergency input

    An emergency input can be configured to initiate an action to lock or unlock the door.

    You can select to add emergency input to your door and configure how the circuits are connected.

    1. Go to the door configuration page. See Add a door.

    2. Click Add emergency input.

    3. Select how the circuits are connected.

      • Emergency state = Open circuit: Select if the emergency input circuit is normally closed. The emergency input gives the emergency state signal when the circuit is open.

      • Emergency state = Closed circuit: Select if the emergency input circuit is normally open. The emergency input gives the emergency state signal when the circuit is closed.

    4. To ignore the state changes of the digital input before it enters a new stable state, set a Debounce time.

    5. Select what action is triggered when receiving the emergency state signal.

      • Emergency action = Unlock door: Select if you want to unlock the door when receiving the emergency state signal.

      • Emergency action = Lock door: Select if you want to lock the door when receiving the emergency state signal.

    Add a reader

    A reader is a device that reads a cardholder’s credentials from a card, key tag, or related item.

    A door controller can be configured with two readers. You can select to add a reader on one side or both sides of a door.

    If you apply a custom setup of card formats or PIN length to a reader, it is clearly displayed in the Card formats column under Configuration > Access control > Doors and zones. See Doors and zones.

    1. Go to the door configuration page. See Add a door.

    2. Under one side of the door, click Add reader.

    3. For RS485 readers, select OSDP RS485 and select a reader port under General.

    4. For readers that use Wiegand protocols, select Wiegand and select a reader port under General.

      • Under LED control, select Single wire or Dual wire (R/G). Readers with dual LED control use different wires for the red and green LEDs.

      • Select when the reader tamper input is in tamper.

        • Tamper = Open circuit: The reader gives the door the tamper signal when the circuit is open.

        • Tamper = Closed circuit: The reader gives the door the tamper signal when the circuit is closed.

      • To ignore the state changes of the reader tamper input before it enters a new stable state, set a Tamper debounce time.

      • To trigger an event when the connection between the door controller and the reader is interrupted, turn on Supervised input. See Supervised inputs.

    5. For IP readers, select IP reader under General and select a device from the drop-down list. For requirements and supported devices, see IP reader.

    6. The PIN length is configured under Configuration > Access control > Card formats and PIN. To use a custom PIN length setup for this reader which is different from the system setup:

      1. Click Advanced.

      2. Turn on Custom PIN length.

      3. Set the Min PIN length, Max PIN length, and End of PIN character.

      4. Go to Configuration > Doors and zones and the Card formats column is marked as Custom for this door.

    7. The card formats are configured under Configuration > Access control > Card formats and PIN. To use a custom card format setup for this reader which is different from the system setup:

      1. Click Advanced.

      2. Turn on Custom card formats.

      3. Change the card formats you want to use for the reader. If a card format with the same bit length is already in use, you need to deactivate it first.

        A warning icon is displayed when the card format setup is different from the system setup configured under Configuration > Access control > Card formats and PIN.

      4. Go to Configuration > Doors and zones and the Card formats column is marked as Custom for this door.

    8. To add a reader to the other side of the door, repeat the previous steps.

    IP reader

    Axis network intercoms can be used as IP reader in AXIS Camera Station Secure Entry.

    Note
    • It requires AXIS Camera Station 5.38 or later, AXIS A1601 Network Door Controller with firmware 10.6.0.2 or later.
    • No special configuration is required in the intercom to use it as IP reader.

    The following devices are supported:

    • AXIS A8207-VE Network Video Door Station with firmware 10.5.1 or later

    • AXIS A8207-VE Mk II Network Video Door Station with firmware 10.5.1 or later

    Add a REX device

    A request to exit (REX) device is a device local to a door indicating that someone has requested to exit the door. A REX device can be a PIR sensor, REX button, or push bar.

    You can select to add a REX device on one side or both sides of the door.

    1. Go to the door configuration page. See Add a door.

    2. Under one side of the door, click Add REX device.

    3. Select the I/O port that you want to configure the REX device on. If there is only one port available, it will be selected automatically.

    4. Select what action is triggered when receiving the REX signal.

      • Action = Unlock door: Select if you want to unlock the door when receiving the REX signal.

      • Action = None: Select if you don’t want to trigger any action when receiving the REX signal.

    5. Select how the door monitor circuits are connected.

      • REX activate = Open circuit: Select if the REX circuit is normally closed. The REX device gives the signal when the circuit is open.

      • REX activate = Closed circuit: Select if the REX circuit is normally open. The REX device gives the signal when the circuit is closed.

    6. To ignore the state changes of the digital input before it enters a new stable state, set a Debounce time.

    7. To trigger an event when the connection between the door controller and the REX device is interrupted, turn on Supervised input. See Supervised inputs.

    Add a zone

    A zone is a specific physical area with a group of doors.

    You can create zones and add doors to the zones. A door can be:

    • Perimeter door: Cardholders enter or leave the zone through this door.

    • Internal door: An internal door within the zone.

    • Note

      A perimeter door can belong to two zones. An internal door can only belong to one zone.

    1. Go to Configuration > Access control > Doors and zones and click Add zone.

    2. Type a zone name.

    3. Select the doors in the door list and click Add.

    4. The door is set to be a perimeter door by default. To change it, select Internal door from the drop-down list.

    5. For a perimeter door, it is set to use door side A to enter the zone by default. To change it, select Leave zone from the drop-down list. This option is only available for a perimeter door.

    6. To remove a door from the zone, click .

    7. Click OK.

    To edit a zone:

    1. Go to Configuration > Access control > Doors and zones > Zones.

    2. Select a zone in the list.

    3. Click and select Edit.

    4. Change the settings and click OK.

    To remove a zone:

    1. Go to Configuration > Access control > Doors and zones > Zones.

    2. Select a zone in the list.

    3. Click and select Delete.

    4. Click OK.

    Supervised inputs

    Supervised inputs can be used to trigger an event when the following connections are interrupted.

    • Connection between the door controller and the door monitor. See Add a door monitor.

    • Connection between the door controller and the reader that uses Wiegand protocols. See Add a reader.

    • Connection between the door controller and the REX device. See Add a REX device.

    To use supervised inputs:

    1. Install end of line resistors as close to the peripheral device as possible according to the connection diagram.

    2. Go to the configuration page of a reader, a door monitor, or a REX device, turn on Supervised input.

    3. If you have followed the parallel first connection diagram, select Parallel first connection with a 22K parallel resistor and a 4.7 K serial resistor.

    4. If you have followed the serial first connection diagram, select Serial first connection and select a resistor value from the Resistor values drop-down list.

    Connection diagram

    Parallel first connection

    The resistor values must be 4.7 kΩ and 22 kΩ.

    Serial first connection

    The resistor values must be the same and within range 1-10 kΩ.

    Identification profiles

    An identification profile is a combination of identification types and schedules. You can apply an identification profile to one or more doors to determine how and when a cardholder gets access to a door through a specific side of the door.

    Identification types are carriers of the credential information that cardholders need to get access to a door. Common identification types are tokens, such as cards (card raw, card number) or key fobs, personal identification numbers (PINs), fingerprints, facial maps, and request to exit (REX) devices. And depending on the identification type, it can carry one or more types of information.

    Go to Configuration > Access control > Identification profiles to create, edit, or remove identification profiles. Use the Type to search field to find a specific identification profile.

    There are four default identification profiles available for you to use as they are or edit as required.

    • Card: Cardholders need to swipe the card to access the door.

    • Card and PIN: Cardholders need to swipe the card and enter the PIN to access the door.

    • PIN: Cardholders need to enter the PIN to access the door.

    • Card or PIN: Cardholders need to swipe the card or enter the PIN to access the door.

    To create an identification profile:

    1. Go to Configuration > Access control > Identification profiles and click Create identification profile.

    2. Type an identification profile name.

    3. Select Include facility code for card validation to use facility code as one of the credential validation fields. This field is only available if you have enabled Facility code under Access management > Settings.

    4. On a specific side of the door,

      1. Click Add.

      2. Select one or more types from the Identification type drop-down list.

      3. Select one or more schedules from the Schedule drop-down list.

    5. On the other side of the door, repeat the previous steps.

    6. Click OK.

    To edit an identification profile:

    1. Go to Configuration > Access control > Identification profiles.

    2. Select an identification profile and click .

    3. To change the identification profile name, type a new name.

    4. On a specific side of the door,

      • To change an identification type, select one or more types from the Identification type drop-down list.

      • To change a schedule, select one or more schedules from the Schedule drop-down list.

      • To remove an identification type and the related schedule, click .

      • To add an identification type and the related schedule, click Add and set the identification types and schedules.

    5. To edit the identification profile on the other side of the door, repeat the previous steps.

    6. Click OK.

    To remove an identification profile:

    1. Go to Configuration > Access control > Identification profiles.

    2. Select an identification profile and click .

    3. If the identification profile has been applied to a door, select another identification profile for the door.

    4. Click OK.

    Set up identification profiles

    Card formats and PIN

    A card format defines how data is stored in a card. It is a translation table between the incoming data and the validated data in the system. Each card format has a different set of rules for how the information stored on the card is organized. By defining a card format, you tell the system how to interpret the information that the controller gets from the card reader.

    There are a few predefined commonly used card formats available for you to use as they are or edit as required. You can also create custom card formats.

    Go to Configuration > Access Control > Card formats and PIN and a list of card formats is displayed. You can create, edit, or activate card formats. You can also configure PIN. Use the Type to search field to find a specific card format. Click to reset a card format to the default field map.

    The custom card formats can contain the following data fields used for credential validation.

    • Card number: A subset of the credential binary data that is encoded as decimal or hexadecimal numbers. Card number is used to identify a specific card or cardholder.

    • Facility code: A subset of the credential binary data that is encoded as decimal or hexadecimal numbers. Facility code is used to identify a specific end customer or site.

    To create a card format:

    1. Go to Configuration > Access Control > Card formats and PIN and click Add card format.

    2. Type a card format name.

    3. In the Bit length field, type a bit length between 1 and 256.

    4. Select Invert bit order if you want to invert the bit order of the data received from the card reader. Click to see an example of the output after inverting bit order.

    5. Select Invert byte order if you want to invert the byte order of the data received from the card reader. This option is only available when you specify a bit length that can be divided by eight. Click to see an example of the output after inverting byte order.

    6. Choose and configure the data fields to be active in the card format. Either Card number or Facility code must be active in the card format.

      • Range: Set the bit range of the data for the data field. The range must be within what you have specified for Bit length.

      • Output format: Select the output format of the data for the data field.

        The decimal system, also known as base-10 positional numeral system, consists of the numbers 0–9.

        The hexadecimal system, also known as base-16 positional numeral system, consists of 16 unique symbols: the numbers 0–9 and the letters a–f.

      • Bit order of subrange: Select the bit order.

        Little endian bit order means that the first bit is the smallest (least significant).

        Big endian bit order means that the first bit is the biggest (most significant).

    7. Click OK. The card format is added to the card format list.

    8. To activate the card format, select the checkbox in front of the card format name.

    Note
    • Two card formats with the same bit length can’t be active at the same time. For example, if you have defined two 32-bit card formats, “Format A” and “Format B”, and you have activated “Format A”, you can’t activate “Format B” without deactivating “Format A” first.
    • You can only activate and deactivate card formats if the door controller has been configured with at least one reader. 

    To edit a card format:

    1. Go to Configuration > Access Control > Card formats and PIN.

    2. Select a card format and click .

    3. If you edit a predefined card format, you can only edit Invert bit order and Invert byte order if the bit length can be divided by eight.

    4. If you edit a custom card format, you can edit all the fields.

    5. Click OK.

    You can only remove the custom card formats. To remove a custom card format:

    1. Go to Configuration > Access Control > Card formats and PIN.

    2. Select a custom card format, click and Yes.

    To configure PIN length:

    1. Go to Configuration > Access Control > Card formats and PIN.

    2. Under PIN configuration, click .

    3. Specify Min PIN length, Max PIN length, and End of PIN character.

    4. Click OK.

    Set up card formats
    Card format settings

    Overview

    • The card number in decimal is 64332.

    • One reader transfers the card number to hexadecimal number FB4C. The other reader transfers it to hexadecimal number 4CFB.

    • AXIS A1601 Network Door Controller receives FB4C and transfers it to decimal number 64332 according to the card format settings applied to the reader.

    • AXIS A1601 Network Door Controller receives 4CFB, changes it to FB4C by inverting byte order, and transfers it to decimal number 64332 according to the card format settings applied to the reader.

    Invert bit order

    After inverting bit order, the card data received from the reader is read from right to left bit by bit.

    Invert byte order

    A group of eight bits is a byte. After inverting byte order, the card data received from the reader is read from right to left byte by byte.

    26-bit standard Wiegand card format

    1. Leading parity
    2. Facility code
    3. Card number
    4. Trailing parity

    Encrypted communication

    AXIS Camera Station Secure Entry supports OSDP (Open Supervised Device Protocol) Secure Channel to enable line encryption between controller and any card reader that supports OSDP standard.

    To turn on OSDP Secure Channel for entire system:

    1. Go to Configuration > Access control > Encrypted communication.

    2. Specify your main encryption key and click OK. To change the main encryption key, click .

    3. Turn on OSDP Secure Channel. This option is only available after you have set the main encryption key.

    4. By default, the OSDP Secure Channel key is generated by the main encryption key. To manually set the OSDP Secure Channel key:

      1. Under OSDP Secure Channel, click .

      2. Clear Use main encryption key to generate OSDP Secure Channel key.

      3. Type the OSDP Secure Channel key and click OK.

    To turn on or turn off OSDP Secure Channel for a specific reader, see Doors and zones.

    Access management

    After you have configured access control, click and select Access management to display the Access management tab in the AXIS Camera Station client. See Configure access control.

    For a complete workflow to set up AXIS A1601 Network Door Controller in AXIS Camera Station, See Set up AXIS A1601 Network Door Controller.

    The Access management tab allows you to configure and manage the system’s cardholders, groups, doors, zones and access rules. It consists of the following views:

    • Dashboard: Add cardholders, credentials, groups, access rules, and perform actions on doors and zones.

      • When the configuration of a cardholder, door or access rule is not complete, it is highlighted in yellow. For example, when a cardholder or door is not added to an access rule.

      • When something goes wrong with a cardholder configuration, it is highlighted in pink. For example, when a cardholder is expired or suspended.

    • Reports: Export reports that contain different types of information about the system. See Export reports.

    • Settings: Add custom fields to cardholder template and enable facility code in the system. See Access management settings.

    • Import and export: Import and export cardholder data. Reset the system to the state before the last import. See Import and export.

    Workflow of access management

    The access management structure is flexible, allowing you to develop a workflow that suits your needs. The following is a workflow example:

    1. Add groups. See Add a group.

    2. Add cardholders. See Add a cardholder.

    3. Add cardholders to groups.

    4. Add access rules. See Add an access rule.

    5. Apply groups to access rules.

    6. Apply zones to access rules.

    7. Apply doors to access rules.

    Add a cardholder

    A cardholder is a person with a unique ID registered in the system. A cardholder is configured with credentials that tell the system who the person is and when and how the person is granted access to doors.

    1. Go to Access management > Dashboard.

    2. Under Cardholders, click and .

    3. Enter the first name, last name, cardholder ID, and email address. The cardholder ID is a unique number that can always be used to identify a cardholder.

    4. If you have configured custom fields under Access management > Settings, enter information for the custom fields too.

    5. Add a cardholder image. Click Add Image and select Upload image or Take a picture.

    6. Add groups that the cardholder belongs to.

      1. Expand Groups and click Add.

      2. Select a group and click Add.

      3. Repeat to add multiple groups. Click to exit.

    7. Expand More:

      • Select Suspend cardholder if you want to suspend the cardholder.

      • Select Long access time if you want the cardholder to have long access time and long open-too-long time when a door monitor is configured.

    8. Add credentials.

    9. Click Add.

    To edit a cardholder:

    1. Go to Access management > Dashboard > Cardholders.

    2. Select a cardholder, click and Edit.

    3. Change the settings and click Apply. When you edit the cardholder, you can see recent transactions of the cardholder.

    To suspend a cardholder:

    1. Go to Access management > Dashboard > Cardholders.

    2. Select a cardholder, click and Suspend. A suspended cardholder is highlighted in pink.

    3. To unsuspend a cardholder, select a suspended cardholder, click and Unsuspend.

    To delete a cardholder:

    1. Go to Access management > Dashboard > Cardholders.

    2. Select a cardholder, click and Delete.

    3. Click Confirm.

    Add cardholders and groups

    Add credentials

    A credential is information that tells the system who the cardholder is. You can select to add a PIN and a card credential to a cardholder. See Add a cardholder

    A PIN credential is always valid. You can also configure a duress PIN which allows to open the door but triggers a silent alarm in the system.

    To add a PIN credential:

    1. Under Credentials, click and .

    2. Enter a PIN.

    3. To use a duress PIN to trigger silent alarm, turn on Duress PIN and enter a duress PIN.

    4. Click Add.

    To add a card credential:

    1. Under Credentials, click and .

    2. To manually enter the card data, enter a card name, card number and bit length. Bit length is only configurable when you create a card format with a specific bit length that is not in the system.

    3. To automatically get the card data of the last swiped card,

      1. Select a reader from the Select reader drop-down list.

      2. Swipe the card on the specified reader.

      3. Click Get last swiped card data from the selected reader.

    4. Note

      You can use 2N desktop USB card reader to get the card data. For more information, see Set up 2N desktop USB card reader.

    5. Enter a facility code. This field is only available If you have enabled Facility code under Access management > Settings.

    6. Under Expiration date:

      1. Under Valid from, click and select a date.

      2. Under Valid to, select an option from the drop-down list.

        • No end date: The credential will never expire.

        • Date: Select a specific date when the credential will expire.

        • From first use: Select how long will the credential expire after the first use. It can be a number of days, months, years or a number of times after the first use.

        • From last use: Select how long will the credential expire after the last use. It can be a number of days, months or years after the last use.

    7. Click Add.

    To edit a credential:

    1. Go to Access management > Dashboard > Cardholders.

    2. Select a cardholder, click and Edit.

    3. Under Credentials, select a credential. Click and Edit.

    4. Change the settings and click Update and Apply.

    To suspend a credential:

    1. Go to Access management > Dashboard > Cardholders.

    2. Select a cardholder, click and Edit.

    3. Under Credentials, select a credential. Click and Suspend.

    4. To unsuspend a credential, select a suspended credential, click and Unsuspend.

    5. Click Apply.

    To delete a credential:

    1. Go to Access management > Dashboard > Cardholders.

    2. Select a cardholder, click and Edit.

    3. Under Credentials, select a credential. Click and Delete.

    4. Click Apply.

    Add a group

    Groups allow you to manage cardholders and their access rules collectively and efficiently.

    1. Go to Access management > Dashboard.

    2. Under Groups, click and .

    3. Enter a name for the group.

    4. To add cardholders to the group:

      1. Under Cardholders, click .

      2. Select a cardholder and click Add.

      3. Repeat to add multiple cardholders. Click to exit.

    5. Click Add.

    To edit a group:

    1. Go to Access management > Dashboard > Groups.

    2. Select a group, click .

    3. Change the settings and click Apply.

    To delete a group:

    1. Go to Access management > Dashboard > Groups.

    2. Select a group, click and Delete.

    3. Click Confirm.

    Add an access rule

    An access rule defines the conditions that must be met to grant access. You can drag cardholders, groups, doors and zones to an access rule.

    An access rule consists of:

    • Cardholders and cardholder groups: who can be granted access.

    • Schedules: when to grant access.

    • Doors and zones: where the access applies to.

    To add an access rule:

    1. Go to Access management > Dashboard.

    2. Under Access rules, click .

    3. Enter a name for the access rule.

    4. Configure the schedules that apply to the access rule:

      1. Under Schedules, click .

      2. Select a schedule and click Add.

      3. Repeat to add multiple schedules. Click to exit.

      4. To remove a schedule, select it and click .

    5. Configure the cardholders and groups that apply to the access rule:

      1. Under Cardholders or Groups, click .

      2. Select the cardholder or group and click Add.

      3. Repeat to add multiple cardholders and groups. Click to exit.

      4. Click a cardholder or group in the list to view the details.

      5. To remove a cardholder or a group, select it and click .

    6. Configure the doors and zones that apply to the access rule:

      1. Under Doors or Zones, click .

      2. Select the door or zone and click Add.

      3. Repeat to add multiple doors and zones. Click to exit.

      4. To remove a door or zone, select it and click .

    7. Click Add.

    All access rules are listed under Access rules. It shows the number of cardholders, groups, doors and zones in the access rule.

    To edit an access rule:

    1. Go to Access management > Dashboard > Access rules.

    2. Select an access rule, click .

    3. Change the settings and click Apply.

    To delete an access rule:

    1. Go to Access management > Dashboard > Access rules.

    2. Select an access rule, click and Delete.

    3. Click OK.

    Add and configure access rules

    Doors

    Go to Access management > Dashboard > Doors to view a list of doors that have been added to the system including the door status, lock status and zones that the door is in. You can perform manual actions and configure unlock schedules on doors.

    The possible actions you can perform on a door are:

    • Access: Grant access to the door. This action is only available when a door monitor is configured.

    • Unlock: Unlock the door.

    • Lock: Lock the door.

    • Lockdown: The door enters or exits a lockdown status.

    To edit a door:

    1. Click a door in the list and click .

    2. To add unlock schedules:

      1. Under Unlock schedules, click .

      2. Select a schedule and click Add.

      3. Repeat to add multiple unlock schedules. Click to exit.

      4. To remove an unlock schedule, select it and click .

    3. You can turn on First person in so that the lock will not enter its scheduled unlock period until opened by a person with this option.

    4. Click Apply.

    Turn on first-person-in rule

    To perform an action on doors:

    1. Select the doors in the list and click .

    2. Select an action to perform the action on the selected doors.

    Set door state

    Zones

    Go to Access management > Dashboard > Zones to view a list of zones that have been added to the system and the zone status. You can perform manual actions and configure unlock schedules on zones.

    The possible actions you can perform on a zone are:

    • Unlock: Unlock the door.

    • Lock: Lock the door.

    • Lockdown: The door enters a lockdown status.

    To edit a zone:

    1. Click a zone in the list and click .

    2. To add unlock schedules:

      1. Under Unlock schedules, click .

      2. Select a schedule and click Add.

      3. Repeat to add multiple schedules. Click to exit.

      4. Select the doors that an unlock schedule applies to. Perimeter doors or Internal doors.

    3. Click Apply.

    To perform an action on a zone:

    1. Select a zone in the list and click .

    2. Select an action.

    3. Choose to apply the action to all doors, perimeter doors or internal doors.

    Export reports

    You can export reports that contain different types of information about the system. The report is exported as a comma-separated value (CSV) file and saved in the default download folder.

    1. Go to Access management > Reports.

    2. Click an option, choose the export directory and click Save.

    • You can export the following reports:
    • Cardholders details report: Includes information about the cardholders, credentials, card validation and last transaction.

    • Cardholders access report: Includes the cardholder information and information about the cardholder groups, access rules, doors and zones that the cardholder is related to.

    • Cardholders group access report: Includes the cardholder group name and information about the cardholders, access rules, doors and zones that the cardholder group is related to.

    • Access rule report: Includes the access rule name and information about the cardholders, cardholder groups, doors and zones that the access rule is related to.

    • Door access report: Includes the door name and information about the cardholders, cardholder groups, access rules and zones that the door is related to.

    • Zone access report: Includes the zone name and information about the cardholders, cardholder groups, access rules and doors that the zone is related to.

    Access management settings

    To customize the cardholder fields used in the access management dashboard:

    1. Go to Access management > Settings.

    2. Click Add custom field and type a name. You can add at most 6 custom fields.

    3. Click Apply.

    To enable using facility code to verify your access control system:

    1. Go to Access management > Settings.

    2. Turn on Facility code.

    3. Click Apply.

    4. Note

      To use facility code for card validation, select Include facility code for card validation when you configure identification profiles. See Identification profiles.

    Import and export

    Import

    This option removes all existing cardholder data in the system and imports the new cardholder data from a CSV file.

    1. Go to Access management > Import and export.

    2. Select Import from the Action drop-down list.

    3. Configure the import settings:

      • Select First row is header if the CSV file contains a column header.

      • Enter a column delimiter that the CSV file is formatted with.

      • Set the maximum size for the cardholder photo.

      • Under Unique identifier, Cardholder ID is used to identify a cardholder by default.

      • Under Card number format, Allow both hexadecimal and number is selected by default.

    4. Click Browse and navigate to the CSV file. Click Load.

    5. Under Column mapping, click and assign a heading to each column.

    6. Click Import.

    Export

    This option exports the cardholder data in the system to a CSV file and exports the cardholder photos to C:\Program Files\Axis Communications\AXIS Camera Station\Secure Entry\Cardholder photos.

    1. Go to Access management > Import and export.

    2. Select Export from the Action drop-down list.

    3. Click Export.

    Reset

    The system automatically saves its state before each import but only keeps the last state which means you can only reset the system once to the state before the last import. This option resets the cardholder data to the last saved state.

    1. Go to Access management > Import and export.

    2. Select Reset from the Action drop-down list.

    3. Click Reset.

    Hotkeys

    A hotkey gives quick access to commonly used actions. To show the Hotkeys tab, click and select Hotkeys to display the Hotkeys tab in the AXIS Camera Station client. All available hotkeys are displayed and grouped into the following categories: Camera, Device management, Navigate to camera, Navigate to view, Navigation, PTZ presets, Recordings, Sequence, Tab, and Other.

    No default hotkeys are assigned to the cameras and views in the Navigate to cameras and Navigate to views categories.

    When a camera or view is deleted from a connected server, the associated hotkeys are also removed.

    Note
    • When you add or edit the hotkey of an action, if the assigned hotkey is already in use, a warning icon appears. Hover your mouse on the warning icon to see the conflict action. Press Esc to cancel. Press Enter to use the hotkey and the hotkey of the conflict action is removed automatically.
    • When connecting to multiple AXIS Camera Station servers, the cameras and views on the connected servers are also listed in the Navigate to cameras and Navigate to views categories.

    In this tab, you can:

    • Assign a hotkey: If the keyboard value of an action is empty, click the empty value to add the hotkey for this action.

      • To add a hotkey with the keyboard, press Ctrl and at least one another key or a function key F2 - F12.

      • To add a hotkey with a keypad, press a numeric key combination or press one of the function keys F1-F5.

      • To add a hotkey with a joystick or jog dial, press the joystick or jog dial button that is to be assigned to the action.

    • Edit a hotkey: Click the keyboard value of an action, and edit the value.

    • Remove a hotkey: Click the keyboard value of an action, and remove the value.

    • Print: Click to print the hotkey table.

    • Reset: Click to reset all hotkeys to the original settings.

    • Search: Enter the keywords in the Type to search field to find a hotkey or an action.

    Hotkey devices

    A hotkey can be:

    • a keyboard combination

    • a keypad combination

    • a joystick button

    • a jog dial button

    AXIS T831x Video Surveillance Control Board

    Note

    Joystick buttons 7-10 are not supported by AXIS T8311 Video Surveillance Joystick. See Input devices.

    JoystickAXIS T8311 button
    Button 1J1
    Button 2J2
    Button 3J3
    Button 4J4
    Button 5L
    Button 6R
    KeypadAXIS T8312 key
    A
    B
    C
    D
    E
    Jog dialAXIS T8313 button
    Jog 1L
    Jog 2
    Jog 3
    Jog 4
    Jog 5
    Jog 6R

    Logs

    Click and select Logs to display the Logs tab in the AXIS Camera Station client. By default, the Logs tab shows the live logs including live alarms, events and audit logs. You can search for previous logs as well. You can configure the number of days to keep logs under Configuration > Server > settings.

    ItemDescription
    TimeDate and time of the action.
    TypeThe type of the action: Alarm, Event, or Audit.
    CategoryThe category of the action.
    MessageA short description of the action.
    UserThe AXIS Camera Station user that performs the action.
    ComputerThe computer (Windows domain name) on which AXIS Camera Station is installed.
    Window userThe Windows user that administers AXIS Camera Station.
    ServerOnly available when connecting to multiple AXIS Camera Station servers.
    The server on which the action occurs.
    PluginThe plugin that the log is generated from.

    Search logs

    1. In the Logs tab, click Search under Log search.

    2. In the filter box, type the keywords. AXIS Camera Station will search in the log list except for the Time column and show the search results that contain all the keywords.

    3. Select the log types from Alarms, Audits, and Events.

    4. Select a date or a range of dates from the calendar.

    5. Select the start time and end time from the drop-down lists of the Start time and End time fields.

    6. Click Search.

    Alarms log

    The Alarms log displays system alarms and alarms generated by rules and motion detection. Listed are the date and time of the alarm, alarm category and an alarm message. See Alarms.

    Select an alarm and click:

    • Go to Recordings to open the Recordings tab and start playback when the alarm contains a recording.

    • Show Alarm procedure to open the alarm procedure when the alarm contains an alarm procedure.

    • Acknowledge Alarms to notify other clients that the alarms have been taken care of.

    • Export log to export the log to a text file.

    Events log

    The Events log displays camera and server events, for example recordings, triggers, alarms, errors and system messages. Listed are the date and time of the event, event category and an event message. Select the events and click in the toolbar to export the events as a text file.

    Audit log

    The Audit log displays all user actions, for example manual recordings, video streaming started or stopped, action rules, door created and cardholder created. Select the audits and click in the toolbar to export the audits as a text file.

    Alarms

    The Alarms tab is available at the bottom of the AXIS Camera Station client. It shows triggered events and system alarms. For information about how to create alarms, see Action rules. For information about the alarm "Database maintenance is required", see Troubleshooting databases.

    The Alarms tab displays the following information:

    • Time: The time the alarm occurred.

    • Category: The category of the triggered alarm.

    • Description: A brief description of the alarm.

    • Server: Available when connecting to multiple AXIS Camera Station servers. The AXIS Camera Station Server that sends the alarm.

    • Show alarm procedure: Available when the alarm contains an alarm procedure.

    • Go to recording: Available when the alarm contains a recording.

    To deal with a specific alarm:

    1. Click Alarms and Tasks at the bottom of the AXIS Camera Station client, and click the Alarms tab.

    2. Select an alarm and click:

      • Go to Recordings to open the Recordings tab and start playback when the alarm contains a recording.

      • Show Alarm procedure to open the alarm procedure when the alarm contains an alarm procedure.

      • Acknowledge Alarms to notify other clients that the alarms have been taken care of.

      • Clear Alarm entries to remove the alarms from the list.

    Tasks

    The Tasks tab is available at the bottom of the AXIS Camera Station client.

    The following tasks are personal and are only visible for the administrators and the users who started it.

    • System report

    • Create incident report

    • Export recordings

    If you are an administrator, you can view and operate all tasks started by any user including the personal tasks.

    If you are an operator or viewer, you can:

    • View all tasks started by you and the tasks started by other users that are not personal.

    • Cancel or retry the tasks started by you. You can only retry the incident report and export recordings tasks.

    • View the result of all tasks in the list.

    • Remove any finished tasks in the list. This only affects the local client.

    The Tasks tab displays the following information:

    ItemDescription
    NameThe name of the task.
    StartThe time when the task was started.
    MessageShows the status of the task or the information about the task.
    The possible status:
    • Canceling: Cleaning up before canceling the task.

    • Canceled: Cleaning is complete and the task is canceled.

    • Error: Task completed with errors, that is, the task failed on one or more devices.

    • Finished: Task completed.

    • Finished during lost connection: Displayed if the task completed while the connection to the server was down. Task status could not be determined.

    • Lost connection: Displayed if the client lost connection with the server while the task was running. Task status could not be determined.

    • Running: Performing the task.

    • Pending: Waiting for another task to be completed.

    OwnerThe user who initiated the task.
    ProgressShows how much of the task is left to be completed.
    ServerAvailable when connecting to multiple AXIS Camera Station servers. The AXIS Camera Station server that performs the task.

    To deal with one or more tasks:

    1. Click Alarms and Tasks at the bottom of the AXIS Camera Station client, and click the Tasks tab.

    2. Select the tasks,

      • Click Show to display the Task result dialog.

      • Click Cancel to cancel the task.

      • Click Remove to delete the tasks from the list.

      • If the task fails when exporting recordings or creating incident report, click Retry to retry the failed task.

    Task result

    If a task was performed on multiple devices, the dialog shows the results for each device. All failed operations should be reviewed and configured manually.

    For most tasks, the following details are listed. For tasks such as export recordings and system report, double-click the task to open the folder where the files are saved.

    ItemDescription
    MAC addressThe MAC address of the updated device.
    AddressThe IP address of the updated device.
    MessageInformation about how the task was executed:
    • Finished: The task was successfully completed.

    • Error: The task was unable to complete on the device.

    • Canceled: The task was canceled before completion.

    DescriptionInformation about the task.
    Depending on the type of task performed, the following details are listed:
    New addressThe newly assigned IP address of the device.
    Action rulesThe firmware version and the product name of the device.
    DetailsThe serial number and IP address of a replaced device and the serial number and IP address of the new device.
    Reference IDThe reference ID of the incident report.