This User Manual provides information on the product regarding:
Access
Main use cases
Troubleshooting
Specifications
Note
The User Manual may include more than one product. Part of the content, e.g. some use cases or specifications, may only apply to some of them. For more information on the exact feature set and specifications, see the product’s web page and datasheet at www.axis.com
Solution overview
Product overview
Network connector
Part nu mber (P/N) & Serial number (S/N)
Safety wire
Power connector
I/O connector
Audio connector
Control button
microSD card slot
Function button
Status LED indicator
IDC network connector
Foot
Grounding screw
Mounting plate
Installation
Installation video for the product.
Find the device on the network
To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.
Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password.
The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.
To protect your data we strongly recommend that you:
Use a password with at least 8 characters, preferably created by a password generator.
Don’t expose the password.
Change the password at a recurring interval, at least once a year.
Set a new password for the root account
Important
The default administrator username is root. If the password for root is lost, reset the device to factory default settings. See Reset to factory default settings
Support tip: Password security confirmation check
Type a password. Follow the instructions about secure passwords. See Secure passwords.
Retype the password to confirm the spelling.
Click Create login. The password has now been configured.
Additional settings
Webpage overview
Live view control bar
Live view
Product name
User information, color themes, and help
Video control bar
Settings toggle
Settings tabs
Need more help?
You can access the built-in help from the device’s webpage. The help provides more detailed information on the device’s features and their settings.
Long-distance connections
This product supports fiber-optic cable installations through a media converter. Fiber-optic cable installations offer a number of benefits such as:
For information about how to install the media converter see the Installation Guide for this product.
Image quality
Capture modes
What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com.
Select exposure mode
There are different exposure mode options in the camera that adjusts aperture, shutter speed, and gain to improve image quality for specific surveillance scenes. Go to Settings > Image > Exposure and select between the following exposure modes:
For most use cases, select Automatic exposure.
For environments with certain artificial lighting, for example fluorescent lighting, select Flicker-free.
Select the same frequency as the power line frequency.
For environments with certain artificial light and bright light, for example outdoors with fluorescent lighting at night and sun during daytime, select Flicker-reduced.
Select the same frequency as the power line frequency.
To lock the current exposure settings, select Hold current.
Adjust the focus
This product has three focus modes:
Auto: The camera automatically adjusts focus based on the entire image.
Area: The camera automatically adjusts focus based on a selected area of the image.
Manual: The focus is set manually at a fixed distance.
To turn off autofocus and adjust the focus manually:
In the live view window, if the Zoom slider is visible, click Zoom and select Focus.
Click M and use the slider to set the focus.
Benefit from IR light in low-light conditions using night mode
Your camera uses visible light to deliver color images during the day. As the available light diminishes, you can set the camera to automatically shift to night mode, in which the camera uses both visible light and near-infrared light to deliver black-and-white images. Since the camera uses more of the available light it can deliver brighter, more detailed, images.
Go to Settings > Image > Day and night, and make sure that the IR cut filter is set to Auto.
To determine at what light level you want the camera to shift to night mode, move the Threshold slider toward Bright or Dark.
Enable Allow IR illumination and Synchronize IR illumination to use the camera’s IR light when night mode is activated.
Note
If you set the shift to night mode to occur when it’s brighter, the image remains sharper as there will be less low-light noise. If you set the shift to occur when it’s darker, the image colors are maintained for longer, but there will be more image blur due to low-light noise.
Reduce noise in low-light conditions
To reduce noise in low-light conditions, you can adjust one or more of the following settings:
Adjust the trade-off between noise and motion blur. Go to Settings > Image > Exposure and move the Blur-noise trade-off slider toward Low noise.
Set the exposure mode to automatic.
Note
A high max shutter value can result in motion blur.
To slow down the shutter speed, set max shutter to the highest possible value.
Reduce sharpness in the image.
Note
When you reduce the max gain, the image can become darker.
Set the max gain to a lower value.
Open the aperture.
Maximize the details in an image
Important
If you maximize the details in an image, the bitrate will probably increase and you might get a reduced frame rate.
Go to Settings > Stream and set the compression as low as possible.
Go to Live view settings > Video format and select MJPEG streaming.
Go to Settings > Stream and turn off Zipstream functionality.
Handle scenes with strong backlight
Dynamic range is the difference in light levels in an image. In some cases the difference between the darkest and the brightest areas can be significant. The result is often an image where either the dark or the bright areas are visible. Wide dynamic range (WDR) makes both dark and bright areas of the image visible.
Image without WDR.Image with WDR.
Note
WDR can cause artifacts in the image.
WDR may not be available for all capture modes.
Go to Settings > Image > Wide dynamic range.
Turn on WDR.
If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest.
Stabilize a shaky image with Electronic Image Stabilization (EIS)
Electronic Image Stabilization (EIS) can be used in environments where the product is mounted in an exposed location and subject to vibrations, for example, wind or passing traffic. Turn on EIS to get a smoother and steadier image without blur.
EIS also reduces the file size of the compressed image and lowers the bitrate of the video stream.
Note
When EIS is turned on the image is cropped slightly, lowering the maximum resolution.
Go to Settings > Image > Image correction.
Turn on EIS.
Use the slider to adjust the electronic image stabilization.
Compensate for barrel distortion
Barrel distortion is a phenomenon where straight lines appear increasingly bent closer to the edges of the frame. A wide field of view often creates barrel distortion in an image. Barrel distortion correction compensates for this distortion.
Note
Barrel distortion correction affects the image resolution and field of view.
Go to Settings > Image > Image correction.
Turn on Barrel distortion correction (BDC).
Use the slider to adjust the barrel distortion correction.
Monitor long and narrow areas
Use corridor format to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel.
Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.
Note
Make sure to aim IR LEDs away from walls or weathershields.
If the device doesn’t have automatic rotation of the view, log in to the webpage and go to Settings > System > Orientation.
To verify that a defined part of the image contains enough pixels to, for example, recognize license plates, you can use the pixel counter.
Go to Settings > System > Orientation.
Click .
In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect license plates to appear.
You can see the number of pixels for each of the rectangle’s sides (X and Y), and decide if the values are enough for your needs.
Optimize the image for traffic surveillance
To get the best possible image for traffic surveillance, use the AXIS Traffic Wizard in combination with the Traffic overview scene profile.
Go to Apps > AXIS Traffic Wizard.
Start the application if it is not already running.
To set up the application, click Open.
Select units (metric or imperial).
Enter the values for Road distance, Camera height, Vehicle distance and Max speed.
To make both dark and bright areas of the image visible, turn on WDR.
Set the level of low-light gain depending on the light conditions.
If external IR illumination is available, select the Supplemental IR illumination checkbox.
Click Save.
Go to System > Orientation.
Select Traffic overview under Scene profile.
Click Done.
Privacy masks
A privacy mask is a user-defined area that covers a part of the monitored area. In the video stream, privacy masks appear either as blocks of solid color or with a mosaic pattern.
The privacy mask is relative to the pan, tilt, and zoom coordinates, so regardless of where you point the camera, the privacy mask covers the same place or object.
You’ll see the privacy mask on all snapshots, recorded video, and live streams.
You can use the VAPIX® application programming interface (API) to hide the privacy masks.
Important
If you use multiple privacy masks it may affect the product’s performance.
You can create several privacy masks. The maximum number of masks depends on the complexity of all the masks combined. The more anchor points in each mask, the fewer masks you can create. Each mask can have 3 to 10 anchor points.
Hide parts of the image with privacy masks
You can create one or several privacy masks to hide parts of the image.
How to create a privacy mask
Go to Settings > Privacy mask.
Click New.
Adjust the size, color, and name of the privacy mask according to your needs.
How to change the appearance of the mask
Overlays
Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration. You can add either text or an image.
Show an image overlay
You can add an image as an overlay in the video stream.
Go to Settings > Overlay.
Click Image list.
Upload an image and click Done.
Click Create overlay.
Select Image and click Create.
Select the image from the drop-down list.
To position the image overlay, choose Custom or one of the presets.
Click Create.
Show a text overlay in the video stream when the device detects motion
This example explains how to display the text “Motion detected” when the device detects motion.
How to show text overlay when the camera detects motion
Make sure that AXIS Video Motion Detection is running:
Go to Settings > Apps > AXIS Video Motion Detection.
Start the application if it is not already running.
Make sure you have set up the application according to your needs.
Add the overlay text:
Go to Settings > Overlay.
Click Create overlay.
Select Text and click Create.
Enter #D in the text field.
Choose text size and appearance.
To position the text overlay, choose Custom or one of the presets.
Create a rule:
Go to System > Events > Rules and add a rule.
Type a name for the rule.
In the list of conditions, select AXIS Video Motion Detection.
In the list of actions, select Use overlay text.
Select Camera 1.
Type “Motion detected”.
Set the duration.
Click Save.
Note
If you update the overlay text it will be automatically updated on all video streams dynamically.
Pan, tilt, and zoom (PTZ)
Limit the zoom movements
If there are parts of the scene that you don’t want the camera to be able to zoom in on, you can limit the maximum zoom level. For example, you want to protect the privacy of residents in an apartment building, which is located close to a parking lot that you intend to monitor. To limit the maximum zoom level, go to Settings > PTZ > Limits.
Guard tours
A guard tour displays the video stream from different preset positions either in a predetermined or random order, and for configurable periods of time. Once started, a guard tour continues to run until stopped, even when there are no clients (web browsers) viewing the images.
Create a guard tour with preset positions
A guard tour displays the video stream from different preset positions either in a predetermined or random order, and for configurable periods of time.
Go to Settings > PTZ > Guard tours.
Click .
To edit the guard tour’s properties, click .
Type a name for the guard tour and specify the pause length in minutes between each tour.
If you want the guard tour to go to the preset positions in a random order, turn on Shuffle.
Click Done.
Click Add to add the preset positions that you want in your guard tour.
Click Done to exit the guard tour settings.
To schedule the guard tour, go to System > Events.
Streaming and storage
Bitrate control
Bitrate control helps you to manage the bandwidth consumption of your video stream.
Variable bitrate (VBR) Variable bitrate allows the bandwidth consumption to vary depending on the level of activity in the scene. The more activity, the more bandwidth you need. With variable bitrate you are guaranteed constant image quality, but you need to make sure you have storage margins.
Maximum bitrate (MBR) Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate. We recommend that you configure the target bitrate to a higher value than the expected bitrate. This gives you a margin in case there is a high level of activity in the scene.
Target bitrate
Average bitrate (ABR) With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes. You are more likely to get better image quality when in scenes with a lot of activity if you use the average bitrate option. You can define the total storage required to store the video stream for a specified amount of time (retention time) when image quality is adjusted to meet the specified target bitrate. Specify the average bitrate settings in one of the following ways:
To calculate the estimated storage need, set the target bitrate and the retention time.
To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator.
Target bitrate
Actual average bitrate
You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.
Target bitrate
Actual average bitrate
Video compression formats
Decide which compression method to use based on your viewing requirements, and on the properties of your network. The available options are:
Motion JPEG
Note
To ensure support for the Opus audio codec, the Motion JPEG stream is always sent over RTP.
Motion JPEG, or MJPEG, is a digital video sequence that is made up of a series of individual JPEG images. These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion. For the viewer to perceive motion video the rate must be at least 16 image frames per second. Full motion video is perceived at 30 (NTSC) or 25 (PAL) frames per second.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image contained in the stream.
H.264 or MPEG-4 Part 10/AVC
Note
H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats. This means that less network bandwidth and storage space are required for a video file. Or seen another way, higher video quality can be achieved for a given bitrate.
Reduce bandwidth and storage
Important
If you reduce the bandwidth it can result in loss of details in the picture.
Go to live view and select H.264.
Go to Settings > Stream.
Do one or more of the following:
Turn on dynamic GOP and set a high GOP length value.
Increase the compression.
Turn on dynamic FPS.
Set up network storage
To store recordings on the network, you need to set up your network storage.
Go to Settings > System > Storage.
Click Setup under Network storage.
Enter the IP address of the host server.
Enter the name of the shared location on the host server.
Move the switch if the share requires a login, and enter username and password.
Click Connect.
Add audio to your recording
Turn on audio:
Go to Settings > Audio and turn on Allow audio.
Go to Input > Type and select your audio source.
Edit the stream profile which is used for the recording:
Go to Settings > Stream and click Stream profiles.
Select the stream profile and click Audio.
Select the checkbox and select Include.
Click Save.
Click Close.
How do Image, Stream, and Stream profile settings relate to each other?
The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.
The Stream tab contains settings for video streams. You get these settings if you request a video stream from the product and don’t specify for example resolution, or frame rate. When you change the settings in the Stream tab, it doesn’t affect ongoing streams, but it will take effect when you start a new stream.
The Stream profiles settings override the settings from the Stream tab. If you request a stream with a specific stream profile, the stream contains the settings of that profile. If you request a stream without specifying a stream profile, or request a stream profile that doesn't exist in the product, the stream contains the settings from the Stream tab.
Record and watch video
To record video you must first set up network storage, see Set up network storage, or have an SD card installed.
Record video
Go to the live view.
To start a recording, click Record. Click again to stop the recording.
Watch video
Click Storage > Go to recordings.
Select your recording in the list and it will play automatically.
Events
Set up rules for events
You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions. The conditions can be used to trigger the actions. For example, the device can start a recording or send an email when it detects motion, or show an overlay text while the device is recording.
Go to Settings > System > Events to set up a rule. The rule defines when the device will perform certain actions. Rules can be setup as scheduled, recurring, or for example, triggered by motion detection.
Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the conditions must be met to trigger the action.
Select which Action the device should perform when the conditions are met.
Note
If you make changes to an active rule, you have to restart the rule for the changes to take effect.
Note
If you change the definition of a stream profile that is used in a rule, you have to to restart all the rules that use that stream profile.
Record video when the camera detects motion
This example explains how to set up the camera to start recording to the SD card five seconds before it detects motion and to stop one minute after.
How to record a video stream when the camera detects motion
Make sure that AXIS Video Motion Detection is running:
Go to Settings > Apps > AXIS Video Motion Detection.
Start the application if it is not already running.
In the list of conditions, under Application, select AXIS Video Motion Detection (VMD).
In the list of actions, under Recordings, select Record video while the rule is active.
Select an existing stream profile or create a new one.
Set the prebuffer time to 5 seconds.
Set the postbuffer time to 60 seconds.
In the list of storage options, select SD card.
Click Save.
Record video when a PIR detector senses motion
This example explains how to connect an Axis PIR detector to the camera, and set up the camera to start recording when the detector senses motion.
Required hardware
3-wire cable (ground, power, I/O)
Axis PIR detector
NOTICE
Disconnect the camera from power before connecting the wires. Reconnect to power after all connections are done.
Connect the wires to the camera’s I/O connector
Note
For information on the I/O connector, see Connectors.
Connect the ground wire to pin 1 (GND/-).
Connect the power wire to pin 2 (12V DC output).
Connect the I/O wire to pin 3 (I/O input).
Connect the wires to the PIR detector’s I/O connector
Connect the other end of the ground wire to pin 1 (GND/-).
Connect the other end of the power wire to pin 2 (DC input/+).
Connect the other end of the I/O wire to pin 3 (I/O output).
Configure the I/O port in the camera’s webpage
Go to Settings > System > I/O ports.
Select Input in the Port 1 drop-down list.
Give the input module a descriptive name.
To make the PIR detector send a signal to the camera when it senses motion, select Closed circuit in the drop-down list.
To trigger the camera to start recording when it receives a signal from the PIR detector, you need to create a rule in the camera’s webpage.
Zoom in on a specific area automatically with gatekeeper
This example explains how to use the gatekeeper functionality to make the camera zoom in automatically on the license plate of a car that passes through a gate. When the car has passed, the camera zooms out to the home position.
Create the preset positions:
Go to Settings > PTZ > Preset positions.
Create the home position that includes the entrance of the gate.
Create the zoomed-in preset position so that it covers the area in the image where you assume that the license plate will appear.
Create a motion detection profile:
Go to Settings > Apps and open AXIS Video Motion Detection.
Create a profile that covers the entrance of the gate and then save the profile.
Create a rule:
Go to Settings > System > Events and add a rule.
Name the rule “Gatekeeper”.
In the list of conditions, under Application, select the motion detection profile.
In the list of actions, under Preset positions, select Go to preset position.
Select a Video channel.
Select the Preset position.
To make the camera wait a while before it returns to the home position, select Home timeout, and set a time.
Click Save.
Record video when the camera detects impact
Shock detection allows the camera to detect tampering caused by vibrations or shock. Vibrations due to the environment or to an object can trigger an action depending on the shock sensitivity range, which can be set from 0 to 100. In this scenario, someone is throwing rocks at the camera after hours and you would like to get a video clip of the event.
Turn on shock detection:
Go to Settings > System > Detectors.
Turn on shock detection, and set a value for the shock sensitivity.
Create a rule:
Go to Settings > System > Events and add a rule.
Type a name for the rule.
In the list of conditions, under Device status, select Shock detected.
Click to add a second condition.
In the list of conditions, under Scheduled and recurring, select Scheduled event.
In the list of schedules, select After hours .
In the list of actions, under Recordings, select Record video while the rule is active.
Select a Camera.
Set the prebuffer time to 5 seconds.
Set the postbuffer time to 60 seconds.
Select where to save the recordings.
Click Save.
Applications
With applications you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.
To find the user manuals for Axis applications, go to help.axis.com.
Note
Several applications can run at the same time but some applications might not be compatible with each other. Certain combinations of applications might require too much processing power or memory resources when run in parallel. Verify that the applications work together before deployment.
How to download and install an application
How to activate an application licence code on a device
Troubleshooting
Reset to factory default settings
WARNING
IR emitted from this product. Do not look at operating lamp.
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values.
To reset the product to the factory default settings:
Disconnect power from the product.
Press and hold the control button while reconnecting power. See Product overview.
Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
Use the installation and management software tools to assign an IP address, set the password, and access the video stream.
The installation and management software tools are available from the support pages on axis.com/support.
It is also possible to reset parameters to factory default through the web interface. Go to Settings > System > Maintenance and click Default.
Check the current firmware
Firmware is the software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem.
To check the current firmware:
Go to the product’s webpage.
Click the help menu .
Click About.
Upgrade the firmware
Important
Preconfigured and customized settings are saved when the firmware is upgraded (provided that the features are available in the new firmware) although this is not guaranteed by Axis Communications AB.
Important
Make sure the product remains connected to the power source throughout the upgrade process.
Note
When you upgrade the product with the latest firmware in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before upgrading the firmware. To find the latest firmware and the release notes, go to axis.com/support/firmware.
Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has finished, the product restarts automatically.
Technical issues, clues and solutions
If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
Problems upgrading the firmware
Firmware upgrade failure
If the firmware upgrade fails, the device reloads the previous firmware. The most common reason is that the wrong firmware file has been uploaded. Check that the name of the firmware file corresponds to your device and try again.
Problems after firmware upgrade
If you experience problems after a firmware upgrade, roll back to the previously installed version from the Maintenance page.
Problems setting the IP address
The device is located on a different subnet
If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you cannot set the IP address. Contact your network administrator to obtain an IP address.
The IP address is being used by another device
Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window, type ping and the IP address of the device):
If you receive: Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the device.
If you receive: Request timed out, this means that the IP address is available for use with the Axis device. Check all cabling and reinstall the device.
Possible IP address conflict with another device on the same subnet
The static IP address in the Axis device is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the device.
The device cannot be accessed from a browser
Cannot log in
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address field.
If the password for the user root is lost, the device must be reset to the factory default settings. See Reset to factory default settings.
The IP address has been changed by DHCP
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).
If required, a static IP address can be assigned manually. For instructions, go to axis.com/support.
The device is accessible locally but not externally
To access the device externally, we recommend using one of the following applications for Windows®:
AXIS Companion: free of charge, ideal for small systems with basic surveillance needs.
AXIS Camera Station: 30-day trial version free of charge, ideal for small to mid-size systems.
For instructions and download, go to axis.com/vms.
Problems with streaming
Multicast H.264 only accessible by local clients
Check if your router supports multicasting, or if the router settings between the client and the device need to be configured. The TTL (Time To Live) value may need to be increased.
No multicast H.264 displayed in the client
Check with your network administrator that the multicast addresses used by the Axis device are valid for your network.
Check with your network administrator to see if there is a firewall preventing viewing.
Poor rendering of H.264 images
Ensure that your graphics card is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website.
Color saturation is different in H.264 and Motion JPEG
Modify the settings for your graphics adapter. Go to the adapter’s documentation for more information.
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Lower the image resolution.
Performance considerations
When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this also affects the frame rate.
The following factors are the most important to consider:
High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth.
Rotating the image in the GUI can increase the product's CPU load.
Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.
Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth.
Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that streams are identical.
Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.
Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.
Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
Heavy network utilization due to poor infrastructure affects the bandwidth.
Viewing on poorly performing client computers lowers perceived performance and affects frame rate.
Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
Specifications
LED Indicators
Note
The Status LED can be configured to be unlit during normal operation. To configure, go to Settings > System > Plain config.
Status LED
Indication
Unlit
Connection and normal operation.
Green
Steady green for 10 seconds for normal operation after startup completed.
Amber
Steady during startup. Flashes during firmware upgrade or reset to factory default.
Amber/Red
Flashes amber/red if network connection is unavailable or lost.
Buzzer
Buzzer signal for leveling assistant
Press and hold the function button for more than two seconds to level the camera.
When the camera is level, the beep is continuous.
When the camera is not level, the beep occurs at slow intervals.
SD card slot
NOTICE
Risk of damage to SD card. Don’t use sharp tools, metal objects, or excessive force when inserting or removing the SD card. Use your fingers to insert and remove the card.
Risk of data loss and corrupted recordings. Unmount the SD card from the device’s web interface before removing it. Don’t remove the SD card while the product is running.
This device supports microSD/microSDHC/microSDXC cards.
microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
Leveling assistant – This function helps to ensure the camera is level. Press the button for about 3 seconds to start the leveling assistant and press again to stop the leveling assistant. The buzzer signal assists leveling of the camera, see Buzzer signal for leveling assistant. The camera is level when the buzzer beeps continuously.
Connectors
Network connector
RJ45 Ethernet connector with Power over Ethernet (PoE).
IDC connector
Use the insulation-displacement connector (IDC) to connect a network cable without an RJ45-connector.
Note
When using the IDC connector, connect a patch cable between the patch cable connector on the foot and the network connector on the camera assembly.
IDC connectors
Patch cable connector
Pin assignment
Position
T586A
T586B
1
Blue and white
Blue and white
2
Blue
Blue
3
Orange and white
Green and white
4
Orange
Green
5
Green and white
Orange and white
6
Green
Orange
7
Brown and white
Brown and white
8
Brown
Brown
Audio connector
Audio in – 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).
Audio input
1 Tip
2 Ring
3 Sleeve
Unbalanced microphone (with or without electret power) or line
Electret power if selected
Ground
I/O connector
Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (12 V DC output), the I/O connector provides the interface to:
Digital input –
For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors.
Digital output –
For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, through an event or from the device’s web interface.
4-pin terminal block
Function
Pin
Notes
Specifications
DC ground
1
0 V DC
DC output
2
Can be used to power auxiliary equipment. Note: This pin can only be used as power out.
12 V DC Max load = 50 mA
Configurable (Input or Output)
3–4
Digital input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate.
0 to max 30 V DC
Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g., a relay, connect a diode in parallel with the load, to protect against voltage transients.
0 to max 30 V DC, open drain, 100 mA
Example
DC ground
DC output 12 V, max 50mA
I/O configured as input
I/O configured as output
Power connector
2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.