To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.
AXIS OS 7.10 and higher Video products with firmware 7.10 or higher include the new web interface, which comes with an overall improved and simplified graphical user interface and focuses on camera installation, configuration, and troubleshooting. The web interface is tested and optimized for Chrome™ and Firefox® browsers. It is platform-independent and works with Windows® (versions 7 through 10) as well as Linux® and OS X®. If you use other browsers, you could experience limitations in functionality and support. You can find more information about the latest firmware of your Axis product here.
You can use the device with the following browsers:
ChromeTM
Firefox®
EdgeTM
Safari®
Windows®
recommended
recommended
✓
macOS®
recommended
recommended
✓
✓
Linux®
recommended
recommended
✓
Other operating systems
✓
✓
✓
✓*
*To use AXIS OS web interface with iOS 15 or iPadOS 15, go to Settings > Safari > Advanced > Experimental Features and disable NSURLSession Websocket.
To find out more about how to use the device, see the user manual available at axis.com.
If you need more information about recommended browsers, go to AXIS OS Portal.
Highlights
Recommended browser: Latest Chrome and Firefox
Supported browser: Latest Chrome, Firefox, Edge and Safari
Platform-independent with latest Linux, OS X and Windows 7 through Windows 10
Support for tablet and mobile devices
12 pre-installed languages and automatic language detection
Known limitations
Edge: 1-second video delay when streaming H.264
Safari, Chrome, Firefox: No support for H.264 video streaming in Apple mobile (iOS) devices
Audio: No support for sending audio to the camera through the browser (i.e. through a computer microphone)
Video: Some browser plugins are known to cause problems with live streaming. Try uninstalling plugins if the video does not play as it should.
Video: H.265 video streaming is currently not supported in any browser
Video streaming AXIS Media Control is no longer required for video streaming H.264 or RTSP. Displaying H.264 and RTSP video streams in the web interface (e.g. live view or when setting up analytics) requires that the browser can connect over WebSockets. Support for RTSP video streams over WebSockets requires an updated browser and that the network and proxy settings are configured to allow WebSockets.
The viewing experience depends on the performance of the computer, the browser, and its encoding capabilities. If a video stream is lagging, the web interface either notifies the user or restarts the video stream automatically in case it lags a lot. If the user experiences continuous lagging, they should adapt to the computer’s performance by lowering the resolution of the video stream stepwise. When viewing video streams in higher resolutions than 1080 pixels, they should use a computer with a powerful CPU and graphics card.*
*Tested and verified with the following configuration: Google Chrome™ (latest version) on Windows® 10 or Linux, Intel® Core™ i7-4770 Processor 3.40 Ghz with NVIDIA® GeForce® GTX™ 950 or Intel™ HD Graphics 4600.
Note
On some Linux systems, the web page might flicker when MJPEG is used. This can be resolved by turning off hardware acceleration in the browser.
AXIS OS 6.5X or lower Video products with firmware version 6.5X or lower are tested and optimized for the latest version of Internet Explorer*, Windows, and AXIS Media Control (AMC). Although you can use other browsers, versions and operating systems, you might experience limitations in functionality and support. You can find more information about the latest firmware of your Axis product here.
Highlights
Recommended browser: Internet Explorer* with AXIS Media Control
Recommended for Windows operating system
Known limitations
QuickTime player introduces a 3-second video delay when streaming
Java applet-based clients only support one-way audio, and the audio quality, as well as the frame rate, might be reduced
When using video products with AXIS OS 5.50 or lower and IE10, compatibility mode is recommended
Video streaming AXIS Media Control and Internet Explorer* is required for video streaming H.264 over HTTP/RTSP/RTP. MJPEG video streaming is supported by Chrome, Firefox and Safari.
* Read more about Internet Explorer limitations in .
Access the device
Note
The Axis device can be accessed through any of its three IP addresses.
Login is required for each of the three channels separately.
Open a browser and enter the IP address or host name of the Axis device.
If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.
If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.
If you do not know the IP address, use AXIS IP Utility to find the device on the network. For information about how to discover and assign an IP address, see . This information is also available from the support pages at axis.com/support.
Enter the username and password. If you access the device for the first time, you must set the root password. See .
The live view page opens in your browser.
AXIS Entry Manager opens in your browser. If you are using a computer, you will reach the Overview page. If you are using a mobile device, you will reach the mobile landing page.
The device’s webpage opens in your browser. The start page is called the Overview page.
AXIS I/O Manager opens in your browser. The start page is called the Dashboard.
Verify that no one has tampered with the firmware
To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack:
After the reset, secure boot guarantees the state of the device.
Reset to factory default settings. See the product’s user manual for information on how to reset to factory default settings.
After the reset, secure boot guarantees the state of the device.
Configure and install the device.
Set a new password for the root account
Important
The default administrator username is root. If the password for root is lost, reset the device to factory default settings. See Reset to factory default settings
The default administrator username is root. If the password for root is lost, reset the device to factory default settings.
Support tip: Password security confirmation check
Type a password. Follow the instructions about secure passwords. See Secure passwords.
Retype the password to confirm the spelling.
Click Create login. The password has now been configured.
Click Save. The password has now been configured.
Secure passwords
Important
Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password.
The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.
To protect your data we strongly recommend that you:
Use a password with at least 8 characters, preferably created by a password generator.
Don’t expose the password.
Change the password at a recurring interval, at least once a year.
Webpage overview
Live view control bar
Live view
Product name
User information, color themes, and help
Video control bar
Settings toggle
Settings tabs
Additional settings
Adjust the image
This section includes instructions about configuring your device. If you want to learn more about how certain features work, go to Learn more.
Adjust the focus faster with focus recall areas
To save the focus settings at a specific pan/tilt range, add a focus recall area. Each time the camera moves into that area it recalls the previously saved focus. It’s enough to cover half of the focus recall area in the live view.
We recommend the focus recall feature in the following scenarios:
When there is a lot of manual operation in live view, for example with a joystick.
Where PTZ preset positions with manual focus are not efficient, for example movements where the focus setting changes continuously.
In low-light scenarios, where the autofocus is challenged by the lighting conditions.
Important
The focus recall overrides the camera’s autofocus at the specific pan/tilt range.
A preset position overrides the focus setting saved in the focus recall area.
The maximum number of focus recall areas is 20.
Create a focus recall area
Pan, tilt, and zoom into the area where you would like to have focus.
As long as the focus recall button shows a plus , you can add a focus recall area in that position.
Adjust the focus.
Click the focus recall button.
Delete a focus recall area
Pan, tilt, and zoom into the focus recall area you want to delete.
The focus recall button toggles to minus when the camera detects a focus recall area: .
Click the focus recall button.
Benefit from IR light in low-light conditions using night mode
Your camera uses visible light to deliver color images during the day. As the available light diminishes, you can set the camera to automatically shift to night mode, in which the camera uses both visible light and near-infrared light to deliver black-and-white images. Since the camera uses more of the available light it can deliver brighter, more detailed, images.
Go to Settings > Image > Day and night, and make sure that the IR cut filter is set to Auto.
To determine at what light level you want the camera to shift to night mode, move the Threshold slider toward Bright or Dark.
To determine at what light level you want the camera to shift to night mode, set the Day-night shift priority to Day, Night or None.
Enable Allow IR illumination and Synchronize IR illumination to use the camera’s IR light when night mode is activated.
If using an accessory IR illuminator, enable Allow IR illumination and Synchronize IR illumination to use IR light when night mode is activated.
Note
If you set the shift to night mode to occur when it’s brighter, the image remains sharper as there will be less low-light noise. If you set the shift to occur when it’s darker, the image colors are maintained for longer, but there will be more image blur due to low-light noise.
Reduce noise in low-light conditions
Note
Low-light settings are only available for the visual channel.
To reduce noise in low-light conditions, you can adjust one or more of the following settings:
Adjust the trade-off between noise and motion blur. Go to Settings > Image > Exposure and move the Blur-noise trade-off slider toward Low noise.
Set the exposure mode to automatic.
Note
A high max shutter value can result in motion blur.
To slow down the shutter speed, set max shutter to the highest possible value.
Reduce sharpness in the image.
Note
When you reduce the max gain, the image can become darker.
Set the max gain to a lower value.
Open the aperture.
If the above settings do not improve the image sufficiently, change to a lens with a lower f-value.
Handle scenes with strong backlight
Dynamic range is the difference in light levels in an image. In some cases the difference between the darkest and the brightest areas can be significant. The result is often an image where either the dark or the bright areas are visible. Wide dynamic range (WDR) makes both dark and bright areas of the image visible.
Image without WDR.Image with WDR.
Note
WDR can cause artifacts in the image.
WDR may not be available for all capture modes.
Go to Settings > Image > Wide dynamic range.
Turn on WDR.
Use the Local contrast slider to adjust the amount of WDR.
Use the Tone mapping slider to adjust the amount of WDR.
To set the amount of WDR, select Low, Medium or High from the WDR level list.
If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest.
To verify that a defined part of the image contains enough pixels to, for example, recognize license plates, you can use the pixel counter.
Go to Settings > System > Orientation.
Click .
In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect license plates to appear.
You can see the number of pixels for each of the rectangle’s sides (X and Y), and decide if the values are enough for your needs.
Hide parts of the image with privacy masks
You can create one or several privacy masks to hide parts of the image.
How to create a privacy mask
Go to Settings > Privacy mask.
Click New.
Adjust the size, color, and name of the privacy mask according to your needs.
How to change the appearance of the mask
Show an image overlay
You can add an image as an overlay in the video stream.
Go to Settings > Overlay.
Click Image list.
Upload an image and click Done.
Click Create overlay.
Select Image and click Create.
Select Image and click Ok.
Select Import and upload an image.
Select the image from the drop-down list.
To position the image overlay, choose Custom or one of the presets.
Click Create.
Show a text overlay in the video stream when the device detects motion
This example explains how to display the text “Motion detected” when the device detects motion.
How to show text overlay when the camera detects motion
Make sure that AXIS Video Motion Detection is running:
Go to Settings > Apps > AXIS Video Motion Detection.
Start the application if it is not already running.
If there are parts of the scene that you don’t want the camera to reach, you can limit the pan, tilt, and zoom movements. For example, you want to protect the privacy of residents in an apartment building, which is located close to a parking lot that you intend to monitor. To limit the movements, go to Settings > PTZ > Limits.
If there are parts of the scene that you don’t want the camera to be able to zoom in on, you can limit the maximum zoom level. For example, you want to protect the privacy of residents in an apartment building, which is located close to a parking lot that you intend to monitor. To limit the maximum zoom level, go to Settings > PTZ > Limits.
Create a guard tour with preset positions
A guard tour displays the video stream from different preset positions either in a predetermined or random order, and for configurable periods of time.
Go to Settings > PTZ > Guard tours.
Click .
To edit the guard tour’s properties, click .
Type a name for the guard tour and specify the pause length in minutes between each tour.
If you want the guard tour to go to the preset positions in a random order, turn on Shuffle.
Click Done.
Click Add to add the preset positions that you want in your guard tour.
Click Done to exit the guard tour settings.
To schedule the guard tour, go to System > Events.
View and record video
This section includes instructions about configuring your device. To learn more about how streaming and storage works, go to Streaming and storage.
Reduce bandwidth and storage
Important
If you reduce the bandwidth it can result in loss of details in the picture.
Go to live view and select H.264.
Go to Settings > Stream.
Do one or more of the following:
Turn on the Zipstream functionality and select the desired level.
Note
The zipstream settings are used for both H.264 and H.265.
Turn on dynamic GOP and set a high GOP length value.
Increase the compression.
Turn on dynamic FPS.
Note
Web browsers do not support H.265 decoding. Use a video management system or application supporting H.265 decoding.
Set up network storage
To store recordings on the network, you need to set up your network storage.
Go to Settings > System > Storage.
Click Setup under Network storage.
Enter the IP address of the host server.
Enter the name of the shared location on the host server.
Move the switch if the share requires a login, and enter username and password.
Click Connect.
Record and watch video
To record video you must first set up network storage, see Set up network storage, or have an SD card installed.
Record video
Go to the live view.
To start a recording, click Record. Click again to stop the recording.
Watch video
Click Storage > Go to recordings.
Select your recording in the list and it will play automatically.
Set up rules for events
You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions. The conditions can be used to trigger the actions. For example, the device can start a recording or send an email when it detects motion, or show an overlay text while the device is recording.
You can create rules to make your device perform actions when certain events occur. A rule consists of conditions and actions. The conditions can be used to trigger the actions. For example, the device can play an audio clip according to a schedule or when it receives a call, or send an email if the device changes IP address.
Go to Settings > System > Events to set up an action rule. The action rule defines when the device will perform certain actions. Action rules can be setup as scheduled, recurring, or for example, triggered by motion detection.
Go to Settings > System > Events to set up a rule. The rule defines when the device will perform certain actions. Rules can be setup as scheduled, recurring, or for example, triggered by motion detection.
Select what Trigger must be met to trigger the action. If you specify more than one trigger for the action rule, all of them must be met to trigger the action.
Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the conditions must be met to trigger the action.
Select which Action the device should perform when the conditions are met.
Note
If you make changes to an active action rule, you have to restart the action rule for the changes to take effect.
If you make changes to an active rule, you have to restart the rule for the changes to take effect.
Note
If you change the definition of a stream profile that is used in a rule, you have to to restart all the rules that use that stream profile.
Record video when the camera detects motion
This example explains how to set up the camera to start recording to the SD card five seconds before it detects motion and to stop one minute after.
How to record a video stream when the camera detects motion
Make sure that AXIS Video Motion Detection is running:
Go to Settings > Apps > AXIS Video Motion Detection.
Start the application if it is not already running.
Go to Settings > PTZ and set where you want the camera to be directed by creating a preset position.
Create an action rule:
Go to Settings > System > Events > Action rules and add an action rule.
Type a name for the action rule.
From the list of triggers, select Applications and then select AXIS Video Motion Detection (VMD).
From the list of actions, select PTZ Control and then select Preset Position.
Select the preset position you want the camera to go to.
Click Ok.
Create a rule:
Go to Settings > System > Events > Rules and add a rule.
Type a name for the rule.
In the list of conditions, select a video motion detection condition under Application.
From the list of actions, select Go to preset position.
Select the preset position you want the camera to go to.
Click Save.
Zoom in on a specific area automatically with gatekeeper
This example explains how to use the gatekeeper functionality to make the camera zoom in automatically on the license plate of a car that passes through a gate. When the car has passed, the camera zooms out to the home position.
Create the preset positions:
Go to Settings > PTZ > Preset positions.
Create the home position that includes the entrance of the gate.
Create the zoomed-in preset position so that it covers the area in the image where you assume that the license plate will appear.
Create a motion detection profile:
Go to Settings > Apps and open AXIS Video Motion Detection.
In the trigger list, select Applications and then select the previously created motion detection profile.
In the action list, select the previously created preset position.
Click OK.
Create the preset positions:
Go to Settings > PTZ > Preset positions.
Create the home position that includes the entrance of the gate.
Create the zoomed-in preset position so that it covers the area in the image where you assume that the license plate will appear.
Create a motion detection profile:
Go to Settings > Apps and open AXIS Video Motion Detection.
Create a profile that covers the entrance of the gate and then save the profile.
Create a rule:
Go to Settings > System > Events and add a rule.
Name the rule “Gatekeeper”.
In the list of conditions, under Application, select the motion detection profile.
In the list of actions, under Preset positions, select Go to preset position.
Select a Video channel.
Select the Preset position.
To make the camera wait a while before it returns to the home position, select Home timeout, and set a time.
Click Save.
Record video when the camera detects impact
Shock detection allows the camera to detect tampering caused by vibrations or shock. Vibrations due to the environment or to an object can trigger an action depending on the shock sensitivity range, which can be set from 0 to 100. In this scenario, someone is throwing rocks at the camera after hours and you would like to get a video clip of the event.
Go to Settings > System > Detectors.
Set shock detection to on, and set a value for the shock sensitivity.
Create an action rule:
Go to Settings > System > Events and add an action rule.
Type a name for the action rule.
From the list of triggers, select Detectors and then select Shock detection.
From the list of schedules, select After Hours.
From the list of actions, select Send Video Clip.
Select an existing stream profile or create a new one.
Enable and set the pre-trigger time to 5 seconds.
Enable While the rule is active.
Enable and set the post-trigger time to 60 seconds.
Select an existing recipient or create a new one.
Click OK.
Turn on shock detection:
Go to Settings > System > Detectors.
Turn on shock detection, and set a value for the shock sensitivity.
Create a rule:
Go to Settings > System > Events and add a rule.
Type a name for the rule.
In the list of conditions, under Device status, select Shock detected.
Click to add a second condition.
In the list of conditions, under Scheduled and recurring, select Scheduled event.
In the list of schedules, select After hours .
In the list of actions, under Recordings, select Record video while the rule is active.
Select a Camera.
Set the prebuffer time to 5 seconds.
Set the postbuffer time to 60 seconds.
Select where to save the recordings.
Click Save.
Cleaning recommendations
If the device gets grease stains or becomes heavily soiled, you can clean it with mild, solvent-free soap or detergent.
NOTICE
Never use harsh detergent, for example gasoline, benzene, or acetone.
Use a can of compressed air to remove any dust or loose dirt from the device.
Clean the device with a soft cloth dampened with mild detergent and lukewarm water.
Wipe carefully with a dry cloth.
Use a can of compressed air to remove any dust or loose dirt from the device.
If necessary, clean the lens with a soft cloth dampened with lukewarm water.
Note
Avoid cleaning in direct sunlight or at elevated temperatures, as this may cause stains when the water droplets dry.
You can clean this device with detergent and high-pressure water. Maximum water temperature is 80 °C (176 °F).
Apply detergent with a cloth.
Rinse the device using a water hose or high-pressure water.
Wipe dry with a clean cloth.
Learn more
Long-distance connections
This product supports fiber-optic cable installations through a media converter. Fiber-optic cable installations offer a number of benefits such as:
For information about how to install the media converter see the Installation Guide for this product.
Capture modes
A capture mode is a preset configuration that defines how the camera captures images. The selected mode can affect the maximum resolution and maximum frame rate available in the device. If you use a capture mode with a lower resolution than the maximum, the field of view might be reduced. The capture mode also affects the shutter speed, which in turn affects the light sensitivity – a capture mode with a high maximum frame rate has a reduced light sensitivity, and vice versa. Note that with certain capture modes you might not be able to use WDR.
A capture mode is a preset configuration that defines how the camera captures images. The capture mode setting can affect the camera’s field of view and aspect ratio. The shutter speed can also be affected, which in turn affects the light sensitivity.
The lower resolution capture mode might be sampled from the original resolution, or it might be cropped out from the original, in which case the field of view could also be affected.
The image shows how the field of view and aspect ratio can change between two different capture modes.
What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com.
Privacy masks
Note
Privacy masks are only available for the visual channel.
A privacy mask is a user-defined area that prevents users from viewing a part of the monitored area. In the video stream, privacy masks appear as blocks of solid color.
A privacy mask is a user-defined area that prevents users from viewing a part of the monitored area. In the video stream, privacy masks appear as blocks of solid color or blurred image elements.
A privacy mask is a user-defined area that covers a part of the monitored area. In the video stream, privacy masks appear either as blocks of solid color or with a mosaic pattern.
The privacy mask is relative to the pan, tilt, and zoom coordinates, so regardless of where you point the camera, the privacy mask covers the same place or object.
You’ll see the privacy mask on all snapshots, recorded video, and live streams.
You can use the VAPIX® application programming interface (API) to hide the privacy masks.
Important
If you use multiple privacy masks it may affect the product’s performance.
You can create several privacy masks. The maximum number of masks depends on the complexity of all the masks combined. The more anchor points in each mask, the fewer masks you can create. Each mask can have 3 to 10 anchor points.
Important
Set the zoom and focus before you create a privacy mask.
Note
You can’t add privacy masks to the quad stream, but it will show all privacy masks configured on the individual channels.
Note
Privacy masks may appear warped in some view modes.
Note
If you view the video stream over HDMI and restart the product, the privacy masks will disappear. To show the privacy masks again, restart the video stream.
Overlays
Note
Overlays are not included in the video stream when using SIP calls.
Note
Image and text overlay will not be displayed on video stream over HDMI.
Note
Image and text overlay will not be displayed on video stream over SDI.
Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration. You can add either text or an image.
The video streaming indicator is another type of overlay. It shows you that the live view video stream is live.
Pan, tilt, and zoom (PTZ)
Guard tours
A guard tour displays the video stream from different preset positions either in a predetermined or random order, and for configurable periods of time. Once started, a guard tour continues to run until stopped, even when there are no clients (web browsers) viewing the images.
The guard tour function includes tour recording. This allows recording a custom tour using an input device, such as a joystick, a mouse, or a keyboard, or through using the VAPIX® Application Programming Interface (API). A recorded tour is a replay of a recorded sequence of pan/tilt/zoom movements, including their variable speeds and lengths.
Note
The pause between successive guard tours is at least 10 minutes, and the fixed minimum viewing time is 10 seconds.
Streaming and storage
Video compression formats
Decide which compression method to use based on your viewing requirements, and on the properties of your network. The available options are:
Motion JPEG
Note
To ensure support for the Opus audio codec, the Motion JPEG stream is always sent over RTP.
Motion JPEG, or MJPEG, is a digital video sequence that is made up of a series of individual JPEG images. These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion. For the viewer to perceive motion video the rate must be at least 16 image frames per second. Full motion video is perceived at 30 (NTSC) or 25 (PAL) frames per second.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image contained in the stream.
H.264 or MPEG-4 Part 10/AVC
Note
H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats. This means that less network bandwidth and storage space are required for a video file. Or seen another way, higher video quality can be achieved for a given bitrate.
H.265 or MPEG-H Part 2/HEVC
H.265 can, without compromising image quality, reduce the size of a digital video file by more than 25% compared to H.264.
Note
H.265 is licensed technology. The Axis product includes one H.265 viewing client license. Installing additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
Most web browsers don’t support H.265 decoding and because of this the camera doesn’t support it in its web interface. Instead you can use a video management system or application supporting H.265 decoding.
How do Image, Stream, and Stream profile settings relate to each other?
The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.
The Stream tab contains settings for video streams. You get these settings if you request a video stream from the product and don’t specify for example resolution, or frame rate. When you change the settings in the Stream tab, it doesn’t affect ongoing streams, but it will take effect when you start a new stream.
The Stream profiles settings override the settings from the Stream tab. If you request a stream with a specific stream profile, the stream contains the settings of that profile. If you request a stream without specifying a stream profile, or request a stream profile that doesn't exist in the product, the stream contains the settings from the Stream tab.
Bitrate control
Bitrate control helps you to manage the bandwidth consumption of your video stream.
Variable bitrate (VBR) Variable bitrate allows the bandwidth consumption to vary depending on the level of activity in the scene. The more activity, the more bandwidth you need. With variable bitrate you are guaranteed constant image quality, but you need to make sure you have storage margins.
Maximum bitrate (MBR) Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate. We recommend that you configure the target bitrate to a higher value than the expected bitrate. This gives you a margin in case there is a high level of activity in the scene.
Target bitrate
Average bitrate (ABR) With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes. You are more likely to get better image quality when in scenes with a lot of activity if you use the average bitrate option. You can define the total storage required to store the video stream for a specified amount of time (retention time) when image quality is adjusted to meet the specified target bitrate. Specify the average bitrate settings in one of the following ways:
To calculate the estimated storage need, set the target bitrate and the retention time.
To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator.
Target bitrate
Actual average bitrate
You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.
Target bitrate
Actual average bitrate
Applications
With applications you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee. To find out more about available applications, downloads, trials and licenses, go to axis.com/products/acap/application-gallery.
To find the user manuals for Axis applications, go to help.axis.com.
Note
We recommended running one application at a time.
Several applications can run at the same time but some applications might not be compatible with each other. Certain combinations of applications might require too much processing power or memory resources when run in parallel. Verify that the applications work together before deployment.
Avoid running applications when the built-in motion detection is active.
Applications are supported on channel 1.
Important
AXIS 3D People Counter is an application that is embedded in the device. We don’t recommend you to run any other applications on this device since it can affect the performance of the AXIS 3D People Counter.
How to download and install an application
How to activate an application licence code on a device
Autotracking
With autotracking, the camera automatically zooms in on and tracks moving objects, for example a vehicle or a person. You can manually select an object to track, or set up trigger areas and let the camera detect moving objects. The application is best suited for open areas with no obscuring objects and where movement is unusual. When the camera doesn't track an object, it returns to its connected preset position.
Important
Autotracking is designed for areas with a limited amount of movement.
Autotracking does not track objects behind privacy masks.
If both autotracking and guard tour are enabled, guard tour takes priority over autotracking. This means autotracking stops if a guard tour starts.
Autotracking detects movement in the camera's field of view, for example a moving vehicle or person, and follows the moving object until it stops or disappears from the monitored area. In case there is much simultaneous movement, the camera selects the area with the most amount of motion. When there are no moving objects in the field of view, the camera returns to the home position.
Important
The autotracking feature is designed for areas where there is a limited amount of movement.
If both autotracking and guard tour are enabled, we recommend you to use the PTZ control queue. In the control queue, guard tour has lower priority than autotracking, which prevents the camera from stopping autotracking to maintain or start a guard tour.
Autotracking does not follow objects behind privacy masks or in exclude areas. You can also set maximum limits so that autotracking only triggers within a certain range in the live view.
Security
TPM module
The TPM (Trusted Platform Module) is a component that provides cryptographic features to protect information from unauthorized access. It is always activated and there are no settings you can change.
Troubleshooting
Reset to factory default settings
WARNING
IR emitted from this product. Do not look at operating lamp.
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values.
Note
The camera has been preconfigured with AXIS License Plate Verifier. If you reset to factory default, you need to reinstall the license key. See .
Note
For products with multiple IP addresses channel 1 will have the address 192.168.0.90, channel 2 will have the address 192.168.0.91 and so on.
To reset the product to the factory default settings:
Disconnect power from the product.
Press and hold the control button while reconnecting power. See Product overview.
Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
Use the installation and management software tools to assign an IP address, set the password, and access the video stream.
The installation and management software tools are available from the support pages on axis.com/support.
Refocus the product.
Press and hold the control button and the restart button at the same time.
Release the restart button but continue to hold down the control button for 15–30 seconds until the status LED indicator flashes amber.
Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
Use the installation and management software tools to assign an IP address, set the password and access the video stream.
Release the restart button and hold the control button.
Keep the control button pressed until the power LED indicator turns green and the 4 status LED indicators turn amber (this may take up to 15 seconds).
Keep the control button pressed until the power LED indicator turns green and the 6 status LED indicators turn amber (this may take up to 15 seconds).
Release the control button. When the status LED indicators display green (which can take up to 1 minute) the process is complete and the unit has been reset.
The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90-93.
The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90-95.
Use the installation and management software tools to assign the IP addresses, set the password and access the video stream.
Note
To reset a single channel to the original factory default settings, log in to the product’s webpage and use the provided button.
Press and hold the control button and the power button for 15–30 seconds until the status LED indicator flashes amber. See Product overview.
Release the control button but continue to hold down the power button until the status LED indicator turns green.
Release the power button and assemble the product.
The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
Using the installation and management software tools to assign an IP address, set the password and access the video stream.
Press and hold the control button and the power button. See Product overview.
Release the power button but continue to hold down the control button for 15–30 seconds until the status LED indicator flashes amber.
Release the control button.
The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
Using the installation and management software tools, assign an IP address, set the password and access the video stream.
Disconnect power from the product.
Press and hold the control button while reconnecting power. See Product overview.
Keep the control button pressed for 25 seconds until the status LED indicator turns amber for the second time.
Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
Use the installation and management software tools, assign an IP address, set the password, and access the product.
Disconnect power from the product.
Press and hold the control button while reconnecting power. See Product overview.
Keep the control button pressed for 10 seconds until the status LED indicator turns amber for the second time.
Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
Use the installation and management software tools, assign an IP address, set the password, and access the product.
It is also possible to reset parameters to factory default through the web interface. Go to Settings > System > MaintenancePreferences > Additional Device Configuration > System Options > MaintenanceSetup > Additional Controller Configuration > Setup > System Options > Maintenance and click Default.
Firmware options
Axis offers product firmware management according to either the active track or the long-term support (LTS) tracks. Being on the active track means continuously getting access to all the latest product features, while the LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates.
Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track. With LTS, the products can maintain cybersecurity without introducing any significant functional changes or affecting any existing integrations. For more detailed information about Axis product firmware strategy, go to axis.com/support/firmware.
Check the current firmware
Firmware is the software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem.
To check the current firmware:
Go to the product’s webpage.
Click the help menu .
Click About.
Go to Overview.
Upgrade the firmware
Important
Preconfigured and customized settings are saved when the firmware is upgraded (provided that the features are available in the new firmware) although this is not guaranteed by Axis Communications AB.
Important
Make sure the cover is attached during upgrade to avoid installation failure.
Important
Make sure the product remains connected to the power source throughout the upgrade process.
Note
When you upgrade the product with the latest firmware in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before upgrading the firmware. To find the latest firmware and the release notes, go to axis.com/support/firmware.
Note
Because the database of users, groups, credentials, and other data are updated after a firmware upgrade, the first start-up could take a few minutes to complete. The time required is dependent on the amount of data.
Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has finished, the product restarts automatically.
Go to Maintenance > Firmware upgrade. Follow the instructions on the page. When the upgrade has finished, the product restarts automatically.
When the product has been restarted clear the web browser's cache.
Technical issues, clues and solutions
If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
Problems upgrading the firmware
Firmware upgrade failure
If the firmware upgrade fails, the device reloads the previous firmware. The most common reason is that the wrong firmware file has been uploaded. Check that the name of the firmware file corresponds to your device and try again.
Problems after firmware upgrade
If you experience problems after a firmware upgrade, roll back to the previously installed version from the Maintenance page.
Problems setting the IP address
The device is located on a different subnet
If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you cannot set the IP address. Contact your network administrator to obtain an IP address.
The IP address is being used by another device
Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window, type ping and the IP address of the device):
If you receive: Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the device.
If you receive: Request timed out, this means that the IP address is available for use with the Axis device. Check all cabling and reinstall the device.
Possible IP address conflict with another device on the same subnet
The static IP address in the Axis device is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the device.
The device cannot be accessed from a browser
Cannot log in
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address field.
If the password for the user root is lost, the device must be reset to the factory default settings. See Reset to factory default settings.
The IP address has been changed by DHCP
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).
If required, a static IP address can be assigned manually. For instructions, go to axis.com/support.
If required, a static IP address can be assigned manually. Check the FAQ at axis.com/support.
Certificate error when using IEEE 802.1X
For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server. Go to Settings > System > Date and time.
The browser is not supported
See for a list of recommended browsers.
The device is accessible locally but not externally
To access the device externally, we recommend using one of the following applications for Windows®:
AXIS Companion: free of charge, ideal for small systems with basic surveillance needs.
AXIS Camera Station: 30-day trial version free of charge, ideal for small to mid-size systems.
For instructions and download, go to axis.com/vms.
Problems with streaming
Multicast H.264 only accessible by local clients
Check if your router supports multicasting, or if the router settings between the client and the device need to be configured. The TTL (Time To Live) value may need to be increased.
No multicast H.264 displayed in the client
Check with your network administrator that the multicast addresses used by the Axis device are valid for your network.
Check with your network administrator to see if there is a firewall preventing viewing.
Poor rendering of H.264 images
Ensure that your graphics card is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website.
Color saturation is different in H.264 and Motion JPEG
Modify the settings for your graphics adapter. Go to the adapter’s documentation for more information.
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Lower the image resolution.
Log in to the device’s webpage and set a capture mode that prioritizes frame rate. Changing the capture mode to prioritize frame rate might lower the maximum resolution depending on the device used and capture modes available.
The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis device.
Can't select H.265 encoding in live view
Web browsers do not support H.265 decoding. Use a video management system or application supporting H.265 decoding.
Problems retrieving additional video streams
‘Video Error’ displayed in AXIS Companion, or
‘Stream: Error. Something went wrong. Maybe there are too many viewers.’ in Chrome/Firefox, or
‘503 service unavailable’ error in Quick Time, or
‘Camera not available’ displayed in AXIS Camera Station, or
‘Error reading video stream’ message in browser when using the Java applet
This camera is designed to deliver up to four different streams. If a fifth unique stream is requested, the camera will not be able to provide it, and an error message is displayed. The error message depends on the way the stream is requested. The streams are used on a first come, first served basis. Examples of instances using a stream are:
Live viewing in a web browser or other application
While recording - continuous or motion triggered recording
An event using images on the camera, for example an event sending an e-mail with an image every hour
An installed and running application, such as AXIS Video Motion Detection, will always consume a video stream, whether it is used or not. A stopped application does not consume a video stream.
The camera can deliver more than four simultaneous streams provided the configuration of any additional stream is identical to any of the first four streams. Identical configuration implies exactly the same resolution, frame rate, compression, video format, rotation etc. For more information see the white paper “Max number of unique video stream configurations”, available at axis.com.
Problems with sound files
Can’t upload media clip
The following audio clip formats are supported:
au file format, encoded in µ-law and sampled with 8 or 16 kHz.
wav file format, encoded in PCM audio. It supports encoding as 8 or 16-bit mono or stereo and sample rate of 8 to 48 kHz.
mp3 file format, in mono or stereo with bitrate of 64 kbps to 320 kbps and sample rate of 8 to 48 kHz.
Media clips are played with different volumes
A sound file is recorded with a certain gain. If your audio clips have been created with different gains, they will be played with a different loudness. Make sure that you use clips that have the same gain.
Performance considerations
When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this also affects the frame rate.
When setting up your system, it is important to consider how various settings and situations affect the amount of needed bandwidth (the bitrate) required.
The following factors are the most important to consider:
High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth.
Rotating the image in the GUI can increase the product's CPU load.
Removing or attaching the cover will restart the camera.
Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.
Access by large numbers of Motion JPEG or unicast H.265 clients affects the bandwidth.
Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth.
Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that streams are identical.
Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.
Accessing Motion JPEG and H.265 video streams simultaneously affects both frame rate and bandwidth.
Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.
Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
Heavy network utilization due to poor infrastructure affects the bandwidth.
Viewing on poorly performing client computers lowers perceived performance and affects frame rate.
Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the general performance.
Using palettes affects the product’s CPU load which in turn affects the frame rate.
Running multiple AXIS Camera Application Platform (ACAP) applications on the Visual and Thermal channels simultaneously may affect the frame rate and the general performance.
Make sure the dome is attached in operation mode, otherwise focus may be affected.
Dome
Control button
Status LED indicator
SD card slot
Part number (P/N) and serial number (S/N)
Mounting hole (3x)
Pressure relief valve
Hook for safety wire
Multiconnector
Inlet valve
Dome cover
Dome attachment ring
O-ring
Dome bracket screw T20 (4x)
Dome
O-ring
Dome ring
Dome ring screw T25 (4x)
AXIS T8607 Media Converter Switch - external view
Cover
Network connector SFP (2x)
Network connector RJ45 (2x)
Camera network LED indicator
Network LED indicator (4x)
Power LED indicator
Power connector (DC input)
Grounding screw
Multicable inlet
I/O terminal connector
How to pressurize the camera (recommended)
The camera housing can be filled with Nitrogen gas to prevent condensation.
The filling process is repeated three times, releasing the pressure between fillings, to make sure that all air and humidity is purged from the housing.
Note
The camera housing has an pressure relief valve that limits the filling pressure to 0.5 bar (7 psi). During normal use the pressure inside the camera housing may drop below that pressure. For full protection make sure that the pressure is above 0.2 bar (3 psi) .
Set the regulator gauge on the gas cylinder to 0.5 bar (7 psi).
Remove the caps from the inlet valve and the pressure relief valve.
Place the chuck on the inlet valve and press down to fill the camera with nitrogen.
When the pressure inside the camera housing reaches 0.5 bar (7 psi) the pressure relief valve will open. Place your hand over the pressure relief valve to verify that the gas is flowing out.
Lift the pressure relief valve to let the overpressure out of the camera unit.
Repeat the filling process a total of 3 times, leaving the the camera pressurized the last time.
Put the caps back on the inlet valve and the pressure relief valve.
LED indicators
Note
The Status LED can be configured to flash while an event is active.
Note
The LEDs turn off when you close the casing.
Status LED
Indication
Unlit
Unlit for normal operation.
Unlit
Connection and normal operation.
Green
Connection and normal operation.
Shows steady green for 10 seconds for normal operation after startup completed.
Flashes green during wireless network pairing.
Steady green for normal operation.
Steady green for normal operation.
Flashes before startup if the temperature is below -20 °C and heating is required. The product starts when it reaches operating temperature.
Amber
Steady during startup and when restoring settings.
Amber
Steady during startup, during reset to factory default or when restoring settings.
Amber
Steady during startup. Flashes during firmware upgrade or reset to factory default.
Steady during startup. Flashes when restoring settings.
Amber
Steady during startup. Flashes during firmware upgrade.
Amber/Red
Flashes amber/red if network connection is unavailable or lost.
Amber/Red
Flashes amber/red if network connection is unavailable or lost.
Red
Steady for hardware error on the corresponding channel.
Green/Red
Flashes for identification purposes.
Red
Slow flash for failed upgrade.
Red
Firmware upgrade failure.
Red
Flashes red for firmware upgrade failure.
Network LED
Indication
Green
Steady for connection to a 100 Mbit/s network. Flashes for network activity.
Steady for connection to a 1 Gbit/s network. Flashes for network activity.
Amber
Steady for connection to a 10 Mbit/s network. Flashes for network activity.
Steady for connection to a 10/100 Mbit/s network. Flashes for network activity.
Unlit
No network connection.
Power LED
Indication
Green
Normal operation.
Amber
Flashes green/amber during firmware upgrade.
Microphone power LED
Indication
Unlit
Phantom power off.
Blue
Phantom power on.
Steady when the phantom power is on and the microphone is connected.
Flashes when the phantom power is on and the microphone is disconnected.
Wireless LED
Indication
Unlit
Wired mode.
Green
Steady for connection to a wireless network. Flashes for network activity.
Red
Steady for no wireless network connection. Flashes while scanning for wireless networks.
Amber
Steady or flashing during wireless network pairing.
Note
The tally LED (indication LED) only indicates network transmission. If video or audio is only transmitted through HDMI or SDI the tally LED will be unlit.
Tally LED
Indication
Unlit
Camera idle.
Red
Active network transmission or recording.
Media converter switch LED indicators
LED
Color
Indication
Power
Unlit
DC power unconnected or current protection engaged (power overload)
Green
DC power connected.
Network (4x)
Amber
10 Mbit connection. Flashes during activity.
Green
100/1000 Mbit connection. Flashes during activity.
Camera network (AXIS T8607 only)
Green
100 Mbit connection. Flashes during activity.
SD card slot
CAUTION
Moving parts. Risk of injury. Keep your body parts away from the product when it’s in operation. Disconnect from power supply before installing or performing maintenance on the product.
CAUTION
Hot surface. Risk of injury. Don’t touch the product when it’s in operation. Disconnect from power supply and allow the surfaces to cool before performing maintenance on the product.
NOTICE
Risk of damage to SD card. Don’t use sharp tools, metal objects, or excessive force when inserting or removing the SD card. Use your fingers to insert and remove the card.
Risk of data loss and corrupted recordings. Unmount the SD card from the device’s web interface before removing it. Don’t remove the SD card while the product is running.
This device supports SD/SDHC/SDXC cards.
This device supports microSD/microSDHC/microSDXC cards.
This device supports microSD/microSDHC/microSDXC cards (not included). For information about limitations and updates, see the device’s release notes.
SD, SDHC, and SDXC Logos are trademarks of SD-3C LLC. SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
Buttons
Control button
The control button is used for:
Enabling the Focus Assistant. Press and very quickly release the Control button.
Calibrating the speaker test. Press and release the control button and a test tone is played.
Ensuring the camera is level. Press the button for not more than two seconds to start the leveling assistant and press again to stop. The status LED and buzzer signal (see ) assist leveling of the camera. The camera is level when the buzzer beeps continuously.
Ensuring the camera is level. Press the button for not more than two seconds to start the leveling assistant and press again to stop. The buzzer signal (see Buzzer signal for leveling assistant) assist leveling of the camera. The camera is level when the buzzer beeps continuously.
Resetting the product to factory default settings. See or
Connecting to an AXIS Video Hosting System service. To connect, press and hold the button for about 3 seconds until the status LED flashes green.
Connecting to a one-click cloud connection (O3C) service over the internet. To connect, press and hold the button for about 3 seconds until the status LED flashes green.
Connectors
Network connector
The Axis product is available in two variants with different network connectors:
RJ45 Ethernet connector.
RJ45 Ethernet connector with Power over Ethernet (PoE).
RJ45 Ethernet connector with Power over Ethernet Plus (PoE+).
RJ45 with High Power over Ethernet (High PoE).
RJ45 Push-pull Connector (IP66) with High Power over Ethernet (High PoE).
RJ45 Ethernet service port.
D-coded M12 connector with Power over Ethernet (PoE).
TX+
RX+
TX-
RX-
SFP connector.
Input: RJ45 Ethernet connector with Power over Ethernet (PoE).
Output: RJ45 Ethernet connector with Power over Ethernet (PoE).
NOTICE
Use the supplied midspan.
NOTICE
Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. All cables connecting the product to the network and that are routed outdoors or in demanding electrical environments shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see .
NOTICE
The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see .
NOTICE
The product shall be connected using a shielded network cable (STP) or an optical fiber cable. All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see .
NOTICE
To comply with the IP66-rated design of the camera and maintain the IP66 protection, the supplied RJ45 Push-pull Connector (IP66) shall be used. Alternatively, use the RJ45 IP66-rated cable with premounted connector which is available from your Axis reseller. Do not remove the plastic network connector shield from the camera.
NOTICE
The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see the Installation Guide at www.axis.com.
I/O connector
Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (12 V DC output), the I/O connector provides the interface to:
Use the I/O connector with external devices in combination with, for example, event triggering and alarm notifications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:
Digital input –
For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors.
Supervised input –
Enables possibility to detect tampering on a digital input.
Digital output –
For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, through an event or from the device’s web interface.
A digital light sensor –
For receiving a value of the ambient light intensity from an external light sensor. This is used to control the device’s day and night functionality.
Note
The I/O connector is connected to the housing (fan/heater) on delivery. In case of a fan or heater error, an input signal will be triggered in the camera. Set up an action rule in the camera to configure which action the signal shall trigger.
The I/O connector is connected to the housing (fan/heater) on delivery. In case of a fan or heater error, an input signal will be triggered in the camera. Set up an action rule in the camera to configure which action the signal shall trigger. For information about events and action rules, see the user manual available on axis.com.
4-pin terminal block
6-pin terminal block
Function
Pin
Notes
Specifications
DC ground
1
0 V DC
DC output
2
Can be used to power auxiliary equipment. Note: This pin can only be used as power out.
12 V DC Max load = 25 mA
Digital Input
3
Connect to pin 1 to activate, or leave floating (unconnected) to deactivate.
0 to max 30 V DC
Digital Output
4
Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g., a relay, connect a diode in parallel with the load, to protect against voltage transients.
0 to max 30 V DC, open drain, 100 mA
Function
Pin
Notes
Specifications
DC ground
1
0 V DC
DC output
2
Can be used to power auxiliary equipment. Note: This pin can only be used as power out.
12 V DC Max load = 50 mA
Configurable (Input or Output)
3–4
Digital input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate.
0 to max 30 V DC
Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g., a relay, connect a diode in parallel with the load, to protect against voltage transients.
0 to max 30 V DC, open drain, 100 mA
Function
Pin
Notes
Specifications
DC ground
1
0 V DC
DC output
2
Can be used to power auxiliary equipment. Note: This pin can only be used as power out.
12 V DC Max load = 50 mA
Configurable (Input or Output)
3–6
Digital input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate.
0 to max 30 V DC
Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g., a relay, connect a diode in parallel with the load, to protect against voltage transients.
0 to max 30 V DC, open drain, 100 mA
Example
DC ground
DC output 12 V, max 25 mA
Digital input
Digital output
DC ground
DC output 12 V, max 50mA
I/O configured as input
I/O configured as output
DC ground
DC output 12 V, max 50 mA
I/O configured as input
I/O configured as output
Configurable I/O
Configurable I/O
Power connector
Terminal connector for connecting AC/DC power supply.
DC connector. Use the supplied adapter.
This microUSB type B connector is for power only. We recommend using Axis microUSB power supply.
AC/DC connector. Use the supplied adapter.
2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
2-pin terminal block for AC/DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
3-pin terminal block for power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
DC power input:
AC power input:
AC connector for power input. Use the supplied cable.
2-pin terminal block for DC power output.
4-pin terminal block for power input.
DC power input:
5–pin DC connector
Pin
Function
1, 2
+24 V
3, 4
GND
5
N.C.
Multiconnector
Terminal connector for connecting external equipment:
Audio equipment
Input/Output (I/O) devices
DC power supply
AC/DC power supply
Terminal connector for connecting the supplied media converter switch, which provides the following signals:
DC Power
Network (Ethernet 10/100Base-T)
Input/Output (I/O)
When connecting external equipment, a separately sold Axis multicable is required in order to maintain the product’s IP rating. For more information, see Multicable connectors.
When connecting external equipment, a separately sold Axis Multicable C I/O Audio Power 1 m/ 5 m or a separately sold Axis 10-pin Push-pull System Connector is required in order to maintain the product’s IP rating. For more information, see Multicable connectors and .
When connecting external equipment, the supplied multicable is required in order to maintain the product's NEMA/IP rating. For more information, see Multicable connectors.
Multicable connectors
Multicable overview
Camera power connector
Camera multiconnector
Power connector
I/O terminal connector
Audio in (pink)
Audio out (green)
Multicable overview
Insulator (black)
Insulator (red)
I/O terminal block
Audio in (pink)
Audio out (green)
Multicable overview
Camera multiconnector
I/O terminal block
Audio terminal block
Power connector
Multicable overview
Camera multiconnector
Audio in (pink)
Audio out (green)
Power connector, 3-pin
I/O terminal block, 6-pin
Multicable overview
Power wire (red)
Digital I/O wire (blue)
Ethernet wire (green/white)
Ethernet wire (green)
Ethernet wire (orange/white)
Ethernet wire (orange)
Digital I/O wire (yellow)
Ground wire (black)
Power wire (red)
Ethernet wire foil shield (2x)
Braided shield coil
Function
Wire
Connect to
Specifications
Configurable (Input or Output)
2 – blue 7 – yellow
Digital input – I/O terminal connector
0 to max 30 V DC
Digital output – I/O terminal connector
0 to max 30 V DC, open drain, 100 mA
RX+
3 – green/white
Ethernet – receiving
RX-
4 – green
Ethernet – receiving
TX+
5 – orange/white
Ethernet – transmitting
TX-
6 – orange
Ethernet – transmitting
0 V DC (-)
8 – black
0 V DC
DC output (24 V)
1, 9 – red
Power connector
24 V DC
The multicable provides the following connectors:
Power connector –
3-pin terminal block used for power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
DC power input
AC power input
Power connector –
Connector for AC and DC power for connection to the not included AXIS T8051 Power Converter AC/DC to DC wires.
Wires
Specifications
Red
+ DC or AC
Black
– DC or AC
Power connector –
2-pin terminal block used for power input. The polarity of the cables does not matter. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
Audio in (pink) –
3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).
Audio out (green) –
3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A stereo connector must be used for the audio out.
Audio connector –
4–pin terminal block used for audio in and audio line out. This can be connected to a public address (PA) system or an active speaker with a built-in amplifier.
Function
Pin
Notes
Audio In
1
Balanced or unbalanced input for a mono microphone or line signal
Audio Line Out
3
Can be connected to a public address (PA) system or an active speaker with a built-in amplifier
GND
2, 4
Ground
I/O terminal connector –
Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:
Digital output — For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface or from the product’s webpage.
Digital input — For connecting external devices that can toggle between an open and closed circuit, for example PIR detectors, door/window contacts, and glass break detectors.
Function
Pin
Notes
Specifications
0 V DC (-)
1
0 V DC
DC output
2
Can be used to power auxiliary equipment. Note: This pin can only be used as power out.
12 V DC Max load =50 mA
Configurable (Input or Output)
3–4
Digital input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate.
0 to max 30 V DC
Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g. a relay, a diode must be connected in parallel with the load, for protection against voltage transients.
0 to max 30 V DC, open drain, 100 mA
Function
Pin
Notes
Specifications
0 V DC (-)
1
DC output
2
Can be used to power auxiliary equipment. Note: This pin can only be used as power out.
3.3 V DC Max load = 250 mA
Configurable (Input or Output)
3–6
Digital input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate.
0 to max 40 V DC
Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g. a relay, a diode must be connected in parallel with the load, for protection against voltage transients.
0 to max 40 V DC, open drain, 100 mA
Function
Pin
Notes
Specifications
0 V DC (-)
1
0 V DC
DC output
2
Can be used to power auxiliary equipment. Note: This pin can only be used as power out.
12 V DC Max load =50 mA
Configurable (Input or Output)
3–6
Digital input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate.
0 to max 30 V DC
Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g. a relay, a diode must be connected in parallel with the load, for protection against voltage transients.
IR emitted from this product. Do not look at operating lamp.
Moving parts. Risk of injury. Keep your body parts away from the product when it’s in operation. Disconnect from power supply before installing or performing maintenance on the product.
Hot surface. Risk of injury. Don’t touch the product when it’s in operation. Disconnect from power supply and allow the surfaces to cool before performing maintenance on the product.
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microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
