AXIS S3008 Recorder

Show or hide the main menu.

Access the release notes.

Access the product help.

Change the language.

Set light theme or dark theme.

The user menu contains:

• Information about the user who is logged in.

• Change account : Log out from the current account and log in to a new account.

• Log out : Log out from the current account.

The context menu contains:

• Analytics data: Accept to share non-personal browser data.

• Feedback: Share any feedback to help us improve your user experience.

• Legal: View information about cookies and licenses.

• About: View device information, including AXIS OS version and serial number.

Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade.

NTP settings: View and update the NTP settings. Takes you to the Time and location page where you can change the NTP settings.

Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.

View details: View and update the list of connected clients. The list shows IP address, protocol, port, state, and PID/process of each connection.

Recordings: View ongoing and filtered recordings and their source. For more information, see

Shows the storage space where the recording is saved.

Add app: Install a new app.

Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps.

Allow unsigned apps: Turn on to allow installation of unsigned apps.

View the security updates in AXIS OS and ACAP apps.

Use the switch next to the app name to start or stop the app.

Open: Access the app’s settings. The available settings depend on the application. Some applications don’t have any settings.

The context menu can contain one or more of the following options:

• Open-source license: View information about open-source licenses used in the app.

• App log: View a log of the app events. The log is helpful when you contact support.

• Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access.

  If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.

• Activate license automatically: If the app requires a license, you need to activate it. Use this option if your device has internet access. You need a license code to activate the license.

• Deactivate the license: Deactivate the license to replace it with another license, for example, when you change from a trial license to a full license. If you deactivate the license, you also remove it from the device.

• Settings: Configure the parameters.

• Delete: Delete the app permanently from the device. If you don’t deactivate the license first, it remains active.

Synchronization: Select an option for the device’s date and time synchronization.

• Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server.

• • Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.

  • Max NTP poll time: Select the maximum amount of time the device should wait before it polls the NTP server to get an updated time.

  • Min NTP poll time: Select the minimum amount of time the device should wait before it polls the NTP server to get an updated time.

• Automatic date and time (NTP servers using DHCP): Synchronize with the NTP servers connected to the DHCP server.

• • Fallback NTP servers: Enter the IP address of one or two fallback servers.

  • Max NTP poll time: Select the maximum amount of time the device should wait before it polls the NTP server to get an updated time.

  • Min NTP poll time: Select the minimum amount of time the device should wait before it polls the NTP server to get an updated time.

• Automatic date and time (manual NTP servers): Synchronize with NTP servers of your choice.

• • Manual NTP servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.

  • Max NTP poll time: Select the maximum amount of time the device should wait before it polls the NTP server to get an updated time.

  • Min NTP poll time: Select the minimum amount of time the device should wait before it polls the NTP server to get an updated time.

• Custom date and time: Manually set the date and time. Click Get from system to fetch the date and time settings once from your computer or mobile device.

Time zone: Select which time zone to use. Time will automatically adjust to daylight saving time and standard time.

• DHCP: Adopts the time zone of the DHCP server. The device must connected to a DHCP server before you can select this option.

• Manual: Select a time zone from the drop-down list.

• Format: Select the format to use when you enter your device's latitude and longitude.

• Latitude: Positive values are north of the equator.

• Longitude: Positive values are east of the prime meridian.

• Heading: Enter the compass direction that the device is facing. 0 is due north.

• Label: Enter a descriptive name for your device.

• Save: Click to save your device location.

Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks.

IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique. To avoid conflicts, we recommend you contact your network administrator before you assign a static IP address.

Subnet mask: Enter the subnet mask to define what addresses are inside the local area network. Any address outside the local area network goes through the router.

Router: Enter the IP address of the default router (gateway) used to connect devices that are attached to different networks and network segments.

Fallback to static IP address if DHCP isn’t available: Select if you want to add a static IP address to use as fallback if DHCP is unavailable and can’t assign an IP address automatically.

Assign IPv6 automatically: Select to turn on IPv6 and to let the network router assign an IP address to the device automatically.

Assign hostname automatically: Select to let the network router assign a hostname to the device automatically.

Hostname: Enter the hostname manually to use as an alternative way of accessing the device. The server report and system log use the hostname. Allowed characters are A–Z, a–z, 0–9 and -.

Enable dynamic DNS updates:  Allow your device to automatically update its domain name server records whenever its IP address changes.

Register DNS name: Enter a unique domain name that points to your device's IP address. Allowed characters are A–Z, a–z, 0–9 and -.

TTL: Time to Live (TTL) sets how long a DNS record stays valid before it needs to be updated.

Assign DNS automatically: Select to let the DHCP server assign search domains and DNS server addresses to the device automatically. We recommend automatic DNS (DHCP) for most networks.

Search domains: When you use a hostname that is not fully qualified, click Add search domain and enter a domain in which to search for the hostname the device uses.

DNS servers: Click Add DNS server and enter the IP address of the DNS server. This provides the translation of hostnames to IP addresses on your network.

Bonjour^®: Turn on to allow automatic discovery on the network.

Bonjour name: Enter a friendly name to be visible on the network. The default name is the device name and MAC address.

UPnP^®: Turn on to allow automatic discovery on the network.

UPnP name: Enter a friendly name to be visible on the network. The default name is the device name and MAC address.

WS-Discovery: Turn on to allow automatic discovery on the network.

LLDP and CDP: Turn on to allow automatic discovery on the network. Turning LLDP and CDP off can impact the PoE power negotiation. To resolve any issues with the PoE power negotiation, configure the PoE switch for hardware PoE power negotiation only.

Http proxy: Specify a global proxy host or IP address according to the allowed format.

Https proxy: Specify a global proxy host or IP address according to the allowed format.

• Allowed formats for http and https proxies:

• http(s)://host:port

• http(s)://user@host:port

• http(s)://user:pass@host:port

• No proxy: Use No proxy to bypass global proxies. Enter one of the options in the list, or enter several separated by a comma:

• Leave empty

• Specify an IP address

• Specify an IP address in CIDR format

• Specify a domain name, for example: www.<domain name>.com

• Specify all subdomains in a specific domain, for example .<domain name>.com

Allow O3C:

• One-click: This is the default option. To connect to O3C, press the control button on the device. Depending on the device model, either press and release or press and hold, until the status LED flashes. Register the device with the O3C service within 24 hours to enable Always and stay connected. If you don't register, the device will disconnect from O3C.

• Always: The device continuously attempts to connect to an O3C service over the internet. Once you register the device, it stays connected. Use this option if the control button is out of reach.

• No: Disconnects the O3C service.

Proxy settings: If needed, enter the proxy settings to connect to the proxy server.

Host: Enter the proxy server’s address.

Port: Enter the port number used for access.

Login and Password: If needed, enter username and password for the proxy server.

Authentication method:

• Basic: This method is the most compatible authentication scheme for HTTP. It’s less secure than the Digest method because it sends the username and password unencrypted to the server.

• Digest: This method is more secure because it always transfers the password encrypted across the network.

• Auto: This option lets the device select the authentication method depending on the supported methods. It prioritizes the Digest method over the Basic method.

Owner authentication key (OAK): Click Get key to fetch the owner authentication key. This is only possible if the device is connected to the internet without a firewall or proxy.

SNMP: Select the version of SNMP to use.

• v1 and v2c:

• • Read community: Enter the community name that has read-only access to all supported SNMP objects. The default value is public.

  • Write community: Enter the community name that has read or write access to all supported SNMP objects (except read-only objects). The default value is write.

  • Activate traps: Turn on to activate trap reporting. The device uses traps to send messages for important events or status changes to a management system. In the web interface, you can set up traps for SNMP v1 and v2c. Traps are automatically turned off if you change to SNMP v3 or turn off SNMP. If you use SNMP v3, you can set up traps through the SNMP v3 management application.

  • Trap address: Enter the IP address or host name of the management server.

  • Trap community: Enter the community to use when the device sends a trap message to the management system.

  • Traps:

  • • Cold start: Sends a trap message when the device starts.

    • Link up: Sends a trap message when a link changes from down to up.

    • Link down: Sends a trap message when a link changes from up to down.

    • Authentication failed: Sends a trap message when an authentication attempt fails.

• v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS. This also prevents unauthorized parties’ access to unencrypted SNMP v1 and v2c traps. If you use SNMP v3, you can set up traps through the SNMP v3 management application.

• • Password for the account “initial”: Enter the SNMP password for the account named “initial”. Although the password can be sent without activating HTTPS, we don’t recommend it. The SNMP v3 password can only be set once, and preferably only when HTTPS is enabled. Once the password is set, the password field is no longer displayed. To set the password again, you must reset the device to factory default settings.

Allocated power: Number of watts (W) that are currently allocated.

Total PoE consumption: Number of watts (W) that are consumed.

Keep PoE active during recorder restart: Turn on to supply power to connected devices during a restart of the recorder.

Used space: Percentage of space used.

Free space: Percentage of space available for recordings.

Free space: Available disk space displayed in megabytes (MB), gigabytes (GB), or terabytes (TB).

Disk status: Current status of the disk.

Disk temperature: Current running temperature.

PoE: Turn on or off PoE for each port. When a device is connected, you’ll see the following information:

• Friendly name: The friendly name is set in Network settings. The default name is a combination of the model and the media access control address (MAC address) of the connected device.

• Power consumption: Number of watts (W) that are currently consumed and allocated.

Certificates are used to authenticate devices on a network. The device supports two types of certificates:

• Client/server certificates

  A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.

• CA certificates

  You can use a CA certificate to authenticate a peer certificate, for example to validate the identity of an authentication server when the device connects to a network protected by IEEE 802.1X. The device has several pre-installed CA certificates.

These formats are supported:

• Certificate formats: .PEM, .CER, and .PFX

• Private key formats: PKCS#1 and PKCS#12

Add certificate : Click to add a certificate. A step-by-step guide opens up.

• More: Show more fields to fill in or select.

• Secure keystore: Select to use Trusted Execution Environment (SoC TEE), Secure element or Trusted Platform Module 2.0 to securely store the private key. For more information on which secure keystore to select, go to help.axis.com/axis-os#cryptographic-support.

• Key type: Select the default or a different encryption algorithm from the drop-down list to protect the certificate.

The context menu contains:

• Certificate information: View an installed certificate’s properties.

• Delete certificate: Delete the certificate.

• Create certificate signing request: Create a certificate signing request to send to a registration authority to apply for a digital identity certificate.

Secure keystore:

• Trusted Execution Environment (SoC TEE): Select to use SoC TEE for secure keystore.

• Secure element (CC EAL6+): Select to use secure element for secure keystore.

• Trusted Platform Module 2.0 (CC EAL4+, FIPS 140-2 Level 2): Select to use TPM 2.0 for secure keystore.

IEEE 802.1x

IEEE 802.1x is an IEEE standard for port-based network admission control providing secure authentication of wired and wireless network devices. IEEE 802.1x is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1x, network devices must authenticate themselves. The authentication is performed by an authentication server, typically a RADIUS server (for example, FreeRADIUS and Microsoft Internet Authentication Server).

IEEE 802.1AE MACsec

IEEE 802.1AE MACsec is an IEEE standard for media access control (MAC) security that defines connectionless data confidentiality and integrity for media access independent protocols.

Certificates

When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to.

When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).

To allow the device to access a network protected through certificates, you must install a signed client certificate on the device.

Authentication method: Select an EAP type used for authentication.

Client certificate: Select a client certificate to use IEEE 802.1x. The authentication server uses the certificate to validate the client’s identity.

CA certificates: Select CA certificates to validate the authentication server’s identity. When no certificate is selected, the device tries to authenticate itself regardless of what network it is connected to.

EAP identity: Enter the user identity associated with the client certificate.

EAPOL version: Select the EAPOL version that is used in the network switch.

Use IEEE 802.1x: Select to use the IEEE 802.1x protocol.

These settings are only available if you use IEEE 802.1x PEAP-MSCHAPv2 as the authentication method:

• Password: Enter the password for your user identity.

• Peap version: Select the Peap version that is used in the network switch.

• Label: Select 1 to use client EAP encryption; select 2 to use client PEAP encryption. Select the Label that the network switch uses when using Peap version 1.

These settings are only available if you use IEEE 802.1ae MACsec (Static CAK/Pre-Shared Key) as the authentication method:

• Key agreement connectivity association key name: Enter the connectivity association name (CKN). It must be 2 to 64 (divisible by 2) hexadecimal characters. The CKN must be manually configured in the connectivity association and must match on both ends of the link to initially enable MACsec.

• Key agreement connectivity association key: Enter the connectivity association key (CAK). It should be either 32 or 64 hexadecimal characters long. The CAK must be manually configured in the connectivity association and must match on both ends of the link to initially enable MACsec.

Activate: Turn on the firewall.

• Default Policy: Select the default state for the firewall.

• Allow: Allows all connections to the device. This option is set by default.

• Deny: Denies all connections to the device.

To make exceptions to the default policy, you can create rules that allows or denies connections to the device from specific addresses, protocols, and ports.

• Address: Enter an address in IPv4/IPv6 or CIDR format that you want to allow or deny access to.

• Protocol: Select a protocol that you want to allow or deny access to.

• Port: Enter a port number that you want to allow or deny access to. You can add a port number between 1 and 65535.

• Policy: Select the policy of the rule.

: Click to create another rule.

• Add rules: Click to add the rules that you have defined.

• Time in seconds: Set a time limit for testing the rules. The default time limit is set to 300 seconds. To activate the rules straight away, set the time to 0 seconds.

• Confirm rules: Confirm the rules and their time limit. If you have set a time limit of more than 1 second, the rules will be active during this time. If you have set the time to 0, the rules will be active straight away.

Pending rules: An overview of the latest tested rules that you are yet to confirm.

Confirm rules: Click to activate the pending rules.

Active rules: An overview of the rules you are currently running on the device.

: Click to delete an active rule.

: Click to delete all rules, both pending and active.

To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID. Only Axis can create custom signed AXIS OS certificates, since Axis holds the key to sign them.

Install: Click to install the certificate. You need to install the certificate before you install the software.

The context menu contains:

• Delete certificate: Delete the certificate.

Add account: Click to add a new account. You can add up to 100 accounts.

Account: Enter a unique account name.

New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.

Repeat password: Enter the same password again.

Privileges:

• Administrator: Has full access to all settings. Administrators can also add, update, and remove other accounts.

• Operator: Has access to all settings except:

• • All System settings.

• Viewer: Has access to:

• • Watch and take snapshots of a video stream.

  • Watch and export recordings.

  • Pan, tilt, and zoom; with PTZ account access.

The context menu contains:

Update account: Edit the account properties.

Delete account: Delete the account. You can’t delete the root account.

Add SSH account: Click to add a new SSH account.

• Enable SSH: Turn on to use SSH service.

Account: Enter a unique account name.

New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.

Repeat password: Enter the same password again.

Comment: Enter a comment (optional).

The context menu contains:

Update SSH account: Edit the account properties.

Delete SSH account: Delete the account. You can’t delete the root account.

Add virtual host: Click to add a new virtual host.

Enabled: Select to use this virtual host.

Server name: Enter the name of the server. Only use numbers 0-9, letters A-Z, and hyphen (-).

Port: Enter the port the server is connected to.

Type: Select the type of authentication to use. Select between Basic, Digest, and Open ID.

The context menu contains:

• Update: Update the virtual host.

• Delete: Delete the virtual host.

Disabled: The server is disabled.

Client ID: Enter the OpenID username.

Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server.

Admin claim: Enter a value for the admin role.

Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.well-known/openid-configuration

Operator claim: Enter a value for the operator role.

Require claim: Enter the data that should be in the token.

Viewer claim: Enter the value for the viewer role.

Remote user: Enter a value to identify remote users. This assists to display the current user in the device’s web interface.

Scopes: Optional scopes that could be part of the token.

Client secret: Enter the OpenID password

Save: Click to save the OpenID values.

Enable OpenID: Turn on to close current connection and allow device authentication from the provider URL.

Add a rule: Create a rule.

Name: Enter a name for the rule.

Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.

Condition: Select a condition from the list. A condition must be met for the device to perform an action. If multiple conditions are defined, all of them must be met to trigger the action. For information about specific conditions, see Get started with rules for events.

Use this condition as a trigger: Select to make this first condition function only as a starting trigger. It means that once the rule is activated, it remains active for as long as all the other conditions are met, no matter the state of the first condition. If you don’t select this option, the rule will simply be active whenever all the conditions are met.

Invert this condition: Select if you want the condition to be the opposite of your selection.

Add a condition: Click to add an additional condition.

Action: Select an action from the list and enter its required information. For information about specific actions, see Get started with rules for events.

Add a recipient: Click to add a recipient.

Name: Enter a name for the recipient.

Type: Select from the list:

• FTP

• • Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System > Network > IPv4 and IPv6.

  • Port: Enter the port number used by the FTP server. The default is 21.

  • Folder: Enter the path to the directory where you want to store files. If this directory doesn’t already exist on the FTP server, you will get an error message when uploading files.

  • Username: Enter the username for the login.

  • Password: Enter the password for the login.

  • Use temporary file name: Select to upload files with temporary, automatically generated filenames. The files get renamed to the desired names when the upload completes. If the upload is aborted/interrupted, you don’t get any corrupt files. However, you probably still get the temporary files. This way you know that all files that have the desired name are correct.

  • Use passive FTP: Under normal circumstances, the product simply requests the target FTP server to open the data connection. The device actively initiates both the FTP control and data connections to the target server. This is normally needed if there is a firewall between the device and the target FTP server.

• HTTP

• • URL: Enter the network address to the HTTP server and the script that will handle the request. For example, http://192.168.254.10/cgi-bin/notify.cgi.

  • Username: Enter the username for the login.

  • Password: Enter the password for the login.

  • Proxy: Turn on and enter the required information if a proxy server must be passed to connect to the HTTP server.

• HTTPS

• • URL: Enter the network address to the HTTPS server and the script that will handle the request. For example, https://192.168.254.10/cgi-bin/notify.cgi.

  • Validate server certificate: Select to validate the certificate that was created by HTTPS server.

  • Username: Enter the username for the login.

  • Password: Enter the password for the login.

  • Proxy: Turn on and enter the required information if a proxy server must be passed to connect to the HTTPS server.

• Network storage

  You can add network storage such as NAS (network-attached storage) and use it as a recipient to store files. The files are stored in the Matroska (MKV) file format.

• • Host: Enter the IP address or hostname for the network storage.

  • Share: Enter the name of the share on the host.

  • Folder: Enter the path to the directory where you want to store files.

  • Username: Enter the username for the login.

  • Password: Enter the password for the login.

• SFTP

• • Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System > Network > IPv4 and IPv6.

  • Port: Enter the port number used by the SFTP server. The default is 22.

  • Folder: Enter the path to the directory where you want to store files. If this directory doesn’t already exist on the SFTP server, you will get an error message when uploading files.

  • Username: Enter the username for the login.

  • Password: Enter the password for the login.

  • SSH host public key type (MD5): Enter the fingerprint of the remote host’s public key (a 32-digit hexadecimal string). The SFTP client supports SFTP servers using SSH-2 with RSA, DSA, ECDSA, and ED25519 host key types. RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.

  • SSH host public key type (SHA256): Enter the fingerprint of the remote host’s public key (a 43-digit Base64 encoded string). The SFTP client supports SFTP servers using SSH-2 with RSA, DSA, ECDSA, and ED25519 host key types. RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.

  • Use temporary file name: Select to upload files with temporary, automatically generated filenames. The files get renamed to the desired names when the upload completes. If the upload is aborted or interrupted, you don’t get any corrupt files. However, you probably still get the temporary files. This way, you know that all files that have the desired name are correct.

• SIP or VMS:

  SIP: Select to make a SIP call.

  VMS: Select to make a VMS call.

• • From SIP account: Select from the list.

  • To SIP address: Enter the SIP address.

  • Test: Click to test that your call settings works.

• Email

• • Send email to: Enter the email address to send emails to. To enter multiple addresses, use commas to separate them.

  • Send email from: Enter the email address of the sending server.

  • Username: Enter the username for the mail server. Leave this field empty if the mail server does not require authentication.

  • Password: Enter the password for the mail server. Leave this field empty if the mail server does not require authentication.

  • Email server (SMTP): Enter the name of the SMTP server, for example, smtp.gmail.com, smtp.mail.yahoo.com.

  • Port: Enter the port number for the SMTP server, using values in the range 0-65535. The default value is 587.

  • Encryption: To use encryption, select either SSL or TLS.

  • Validate server certificate: If you use encryption, select to validate the identity of the device. The certificate can be self-signed or issued by a Certificate Authority (CA).

  • POP authentication: Turn on to enter the name of the POP server, for example, pop.gmail.com.

  • Note

    Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled emails and similar. Check the email provider's security policy to avoid your email account being locked or missing out on your expected emails.

• TCP

• • Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System > Network > IPv4 and IPv6.

  • Port: Enter the port number used to access the server.

Test: Click to test the setup.

The context menu contains:

View recipient: Click to view all the recipient details.

Copy recipient: Click to copy a recipient. When you copy, you can make changes to the new recipient.

Delete recipient: Click to delete the recipient permanently.

Schedules and pulses can be used as conditions in rules. The list shows all the schedules and pulses currently configured in the product, along with information about their configuration.

Add schedule: Click to create a schedule or pulse.

You can use the manual trigger to manually trigger a rule. The manual trigger can, for example, be used to validate actions during product installation and configuration.

• Hard drive

• Free: The amount of free disk space.

• Status: If the disk is mounted or not.

• File system: The file system used by the disk.

• Encrypted: If the disk is encrypted or not.

• Temperature: The current temperature of the hardware.

• Overall heath test: The result after checking the health of the disk.

• Tools

• Check: Check the storage device for errors and tries to repair it automatically.

• Repair: Repair the storage device. Active recordings will pause during the repair. Repairing a storage device may result in lost data.

• Format: Erase all recordings and format the storage device. Choose a file system.

• Encrypt: Encrypt stored data.

• Decrypt: Decrypt stored data. The system will erase all files on the storage device.

• Change password: Change the password for the disk encryption. Changing the password doesn't disrupt ongoing recordings.

• Use tool: Click to run the selected tool

Unmount: Click before you disconnect the device from the system. This will stop all ongoing recordings.

Write protect: Turn on to protect the storage device from being overwritten.

Autoformat: The disk will automatically format using the ext4 file system.

Reports

• View the device server report: View information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

• Download the device server report: It creates a .zip file that contains a complete server report text file in UTF–8 format, as well as a snapshot of the current live view image. Always include the server report .zip file when you contact support.

• Download the crash report: Download an archive with detailed information about the server's status. The crash report contains information that is in the server report as well as detailed debug information. This report might contain sensitive information such as network traces. It can take several minutes to generate the report.

Logs

• View the system log: Click to show information about system events such as device startup, warnings, and critical messages.

• View the access log: Click to show all failed attempts to access the device, for example, when a wrong login password is used.

Server: Click to add a new server.

Host: Enter the hostname or IP address of the server.

Format: Select which syslog message format to use.

• Axis

• RFC 3164

• RFC 5424

Protocol: Select the protocol to use:

• UDP (Default port is 514)

• TCP (Default port is 601)

• TLS (Default port is 6514)

Port: Edit the port number to use a different port.

Severity: Select which messages to send when triggered.

CA certificate set: See the current settings or add a certificate.

Restart: Restart the device. This does not affect any of the current settings. Running applications restart automatically.

Restore: Return most settings to the factory default values. Afterwards you must reconfigure the device and apps, reinstall any apps that didn’t come preinstalled, and recreate any events and presets.

Factory default: Return all settings to the factory default values. Afterwards you must reset the IP address to make the device accessible.

AXIS OS upgrade: Upgrade to a new AXIS OS version. New releases can contain improved functionality, bug fixes, and completely new features. We recommend you to always use the latest AXIS OS release. To download the latest release, go to axis.com/support.

• When you upgrade, you can choose between three options:

• Standard upgrade: Upgrade to the new AXIS OS version.

• Factory default: Upgrade and return all settings to the factory default values. When you choose this option, you can’t revert to the previous AXIS OS version after the upgrade.

• Autorollback: Upgrade and confirm the upgrade within the set time. If you don’t confirm, the device reverts to the previous AXIS OS version.

AXIS OS rollback: Revert to the previously installed AXIS OS version.

Reset PTR: Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand. When you reset PTR, the camera is re-calibrated and returns to its factory default position.

Calibration: Click Calibrate to recalibrate the pan, tilt, and roll motors to their default positions.

Ping: To check if the device can reach a specific address, enter the hostname or IP address of the host you want to ping and click Start.

Port check: To verify connectivity from the device to a specific IP address and TCP/UDP port, enter the hostname or IP address and port number you want to check and click Start.

Network trace

A network trace file can help you troubleshoot problems by recording activity on the network.

Trace time: Select the duration of the trace in seconds or minutes and click Download.

Max power camera

3.84

6.49

12.95

Worst case power loss cable

0.14

0.41

1.92

Power needed at recorder

3.98

6.90

14.87

Max power for class

4.00

7.00

15.40

Power reserved at recorder

4 W

7 W

15.5 W

This can mean that the PoE budget is exceeded. If you just connected a device to the recorder, try to remove it again. For more information about PoE limitations, see How much power can the recorder supply to the cameras?.

My recordings are not available.

Go to Fix common issues.

I cannot connect to my cameras.

Go to Fix common issues.

I receive error notification: “No contact”.

Go to Fix common issues.

My sites do not appear in my mobile app.

Make sure you have version 4 of the AXIS Companion mobile app.