AXIS W101 Body Worn Camera - User manual

For information about the complete body worn solution, see the Axis body worn solution user manual.

1. Configurable in AXIS Body Worn Manager.

Download the Daily use guide from the camera’s support page and print it, to help the camera users in their daily work.

We recommend checking a few things before starting a shift:

• Before you undock the camera, make sure that the docking LED is green. The green color indicates that the battery is charged, all files are transferred, and the software is up to date.

• If you’re using self-assign camera assignment, tap your self-assign tag on the RFID reader. All LEDs on the self-assigned camera flash green, indicating that it’s ready to be undocked. You must undock the camera within 15 seconds after tapping the self-assign tag. Only one user can self-assign a camera at a time.

• If you’re connecting the camera to a holster sensor, make sure that it’s in the camera’s range within 10 minutes after you undock the camera. Under normal circumstances the range is 5–10 m (16–33 ft.).

• When you undock the camera, it restarts. This takes up to 40 seconds, after which the camera is ready to use.

• Clean the lens window, using a dry, nonabrasive cloth. See Cleaning for more cleaning recommendations.

• Optionally, use the live view in AXIS Body Worn Assistant to check your camera image, making sure that it is working properly and that the camera orientation is okay. For more information, see AXIS Body Worn Assistant in the body worn solution manual.

• When you dock the camera, it restarts. To make sure the camera is properly docked, wait another 10 seconds for the display to come back on.

• The time it takes to fully charge a depleted battery varies depending on the ambient charging temperature. Check the datasheet for detailed information.

• The time to upload recorded video varies. For example, 12 hours of recorded video can take up to about 30 minutes to upload to the system controller, depending on the bitrate of the video recordings.

To ensure optimal battery capacity throughout the life of the product, follow these recommendations on normal use.

To ensure optimal battery capacity throughout the life of the product, follow these recommendations on storage.

To learn more about battery health, go to axis.com/learning/white-papers and search for the white paper Battery health in body worn cameras.

You can replace a body worn camera battery using the AXIS TW1906 Battery Kit 5P. Before you replace the battery, read the installation guide available on the AXIS TW1906 Battery Kit 5P support page.

• Use a non-abrasive, solvent-free neutral soap, or detergent, with water.

• Use a soft microfiber cloth, or moist non-abrasive sponge.

• Dry with a soft cloth to prevent water spotting.

• Use disinfection products with up to 50 percent isopropyl alcohol on the exterior surfaces of the camera.

• Apply with a soft microfiber cloth, or non-abrasive sponge.

To clean the outer surface of the docking station:

• Use a non-abrasive, solvent-free neutral soap, or detergent, with water.

• Use a soft microfiber cloth, or moist non-abrasive sponge.

• Dry with a soft cloth to prevent water spotting.

To clean the inside of the docking bay:

• Use canned air intended for electronics to clear any dust in between and around the pogo pins.

• Use a dry cloth to carefully clean the pogo pins.

• After cleaning, make sure all of the pogo pins spring back to their upper position.

To charge the body worn camera, always use:

• Compatible Axis docking station

• 5 V DC output mobile phone charger

• 5 V DC output power bank

Operating time varies depending on how you use the body worn camera. The limiting factors of operating time are battery capacity and storage space. These are affected by power consumption and recording bitrate, respectively.

Factors that increase power consumption are:

Location data

When the camera positioning system is on.

Wireless connection

When you use AXIS Body Worn Live, AXIS Body Worn Assistant, or turn on broadcasts.

Sensor camera

When you connect a sensor camera to the body worn camera.

Outdoor use

When you use the camera outdoors, the LED display increases its intensity, which increases power consumption.

Temperature

+25°C (77 °F) is the optimal operating temperature. Using the camera in temperatures above or below this affects the battery capacity.

Movement

Increased movement in the scene, or camera movement. The camera processor uses power in relation to the movement in the scene.

Image resolution

High recording resolution.

Barrel distortion correction

When image quality is set to 720p and barrel distortion correction is turned on.

Factors that increase recording bitrate are:

Movement

Increased movement in the scene, or camera movement.

Image resolution

High recording resolution.

Light

Low light increases image noise.

Scene complexity

A scene with few objects and colors, for instance a typical office, results in a lower bitrate than a more complex scene.

Use the body worn camera feedback to identify different errors. The table below shows the different camera behaviors, what they mean, and how to solve the problem.

Behavior	What it means	What to do
All LEDs are off when the camera is docked	No user is assigned to the camera.	If you are using fixed camera assignment, assign a user to the camera, see Assign a user to a camera. If you are using self-assign camera assignment, this means that the camera is ready to be self-assigned.
No feedback Camera doesn’t start	The camera is in shipping mode(1)	Add the camera to the body worn system, see Add cameras.
	The camera has run out of battery.	Charge the camera, see Charging the camera. If that doesn’t help: Press and hold the power button on the camera for 4 seconds. Dock the camera and wait until it’s charged. Undock the camera and wait for it to restart. Or if you don’t have access to a docking station: Press and hold the power button on the camera for 4 seconds. Use a USB charger to charge the camera. See Charging the camera.
	The camera is in silent mode which turns off the display.	Press the top button for 2 seconds, see Daily use
LED: Operation status amber Beep: 2 short, 1 long Buzz: 2 short, 1 long	Recording not possible, SW error or other operational error.	Try the General troubleshooting steps. If the problem persists try axis.com/support.
LED: Sensor camera red, Operation status green Beep: 1 short Buzz: 1 short	Faulty sensor camera, or body worn camera.	Disconnect the sensor camera to eliminate body worn camera error. Press the top button. If the sensor camera LED is still red, then there is something wrong with the body worn camera. If the sensor camera LED is off, then there is something wrong with the sensor camera. Try replacing the sensor camera.
LED: All flash amber	The camera is not added in the body worn system.	Add the camera to the body worn system, see Add cameras.
LED: All flash red Beep: 2 x 3 Buzz: 2 x 3	A user is not assigned to the camera.	Dock the camera and assign a user to it, see Assign a user to a camera.
LED: Docking status flashes amber	General error.	Try the General troubleshooting steps. If the problem persists try axis.com/support.
LED: Docking status flashes amber, Storage red	Error when uploading content to the system controller.	Check the connection between the body worn camera and the docking station. Check the connection between the docking station and the system controller. Make sure that the system controller is okay, see Dashboard.
LED: Docking status flashes amber, Battery red Beep: continuous	The battery is not charging.	Try the General troubleshooting steps. If the problem persists try axis.com/support.
LED: Operation status flashes green, Battery red Beep: 1 every second minute (Periodic), or 3 every minute (Periodic reinforced) Buzz: 1 every second minute (Periodic), or 3 every minute (Periodic reinforced)	The battery is about to run out.	This behavior only occurs when the camera profile setting Low battery warning is set to Periodic or Periodic reinforced. The camera needs charging. If the camera is placed in the docking station, make sure it’s docked properly.

1. The body worn camera is in shipping mode until it is docked and added to a body worn system. Shipping mode is a power saving mode used for transportation and storage.