AXIS P1445-LE-3 License Plate Verifier Kit

About the product

AXIS P1445-LE-3 License Plate Verifier Kit consists of an AXIS P1445-LE Network Camera and pre-installed AXIS License Plate Verifier application, making it a kit for automated vehicle entry and exit management. AXIS P1445-LE-3 uses an allowlist and a blocklist to verify access to controlled areas such as parking lots.

Get started

Basic setup

  1. These setup instructions are valid for cameras that are not sold as a kit with AXIS License Plate Verifier
  2. Install the application

These setup instructions are valid for all scenarios:

  1. Camera mounting recommendations

  2. Step-by-step guide

  3. Adjust the area of interest

  4. Select region

  5. Set up event storage

Camera mounting recommendations

  • When you select the mounting location, remember that direct sunlight can distort the image, for example, during sunrise and sunset.

  • The mounting height for a camera in a Access control scenario should be half of the distance of that between the vehicle and the camera.

  • The mounting height for camera in a Free flow (slow traffic license plate recognition) scenario should be less than half of the distance of that between the vehicle and the camera.

  • Access control capture distance: 2–7 m (6.6–23 ft). This example is based on the AXIS P3245–LVE-3 License Plate Verifier kit.
  • Capture distance: (x)Mounting height (y)
    2.0 m (6.6 ft)1.0 m (3.3 ft)
    3.0 m (9.8 ft)1.5 m (4.9 ft)
    4.0 m (13 ft)2.0 m (6.6 ft)
    5.0 m (16 ft)2.5 m (8.2 ft)
    7.0 m (23 ft)3.5 m (11 ft)
  • Free flow capture distance: 7–20m (23–65 ft). This example is based on the AXIS P1455–LE-3 License Plate Verifier kit.
  • Capture distance (x)Mounting height (y)
    7.0 m (23 ft)3.0 m (9.8 ft)
    10.0 m (33 ft)4.0 m (13 ft)
    15.0 m (49 ft)6.0 m (19.5 ft)
    20.0 m (65 ft)10.0 m (33 ft)
  • The camera’s mounting angle should not be larger than 30° in any direction.

  • Mounting angle from the side.
  • Mounting angle from above.
  • The image of the license plate should not tilt more than 5° horizontally. If the image is tilted more than 5°, we recommended that you adjust the camera so that the license plate is displayed horizontally in the live stream.

  • Horizontal tilt.

Step-by-step guide

When you first run the application, set up Free flow or Access control using the step-by-step guide. If you want to make changes later on, it can be found in the Settings tab under Configuration wizard.

Free flow

In Free flow, the application can detect and read license plates in slow speed traffic on larger access roads, city centers and enclosed areas like campuses, ports or airports. This allows for LPR-forensic search and LPR triggered events in a VMS.

  1. Select Free flow and click Next.

  2. Select the image rotation that corresponds to how your camera is mounted.

  3. Select the number of areas of interest. Note that one area can detect plates in both directions.

  4. Select the region where the camera is located.

  5. Select capture type.

    • License plate crop saves only the license plate.

    • Vehicle crop saves the entire captured vehicle.

    • Frame downsized 480x270 saves the entire image and reduces the resolution to 480x270.

    • Full frame saves the entire image at full resolution.

  6. Drag the anchor points to adjust the area of interest. See Adjust the area of interest.

  7. Adjust the direction of the area of interest. Click the arrow and rotate to set the direction. The direction determines how the application registers vehicles entering or exiting the area.

  8. Click Next

  9. In the Protocol drop-down list, select one of the following protocols:

    • TCP

    • HTTP POST

  10. In the Server URL field, type the server address and port in the following format: 127.0.0.1:8080

  11. In the Device ID field, type the name of the device or leave as is.

  12. Under Event types, select one or more of the following options:

    • New means the first detection of a license plate.

    • Update is either a correction of a character on a previously detected license plate, or when a a direction is detected as the plate moves and is tracked across the image.

    • Lost is the last tracked event of the license plate before it exits the image. It also contains the direction of the license plate.

  13. To turn on the feature, select Send event data to server.

  14. To reduce bandwidth when using HTTP POST, you can select Do not to send images through HTTP POST.

  15. Click Next.

  16. If you already have a list of registered plates, choose to import as either a blocklist or allowlist.

  17. Click Finish.

Access control

Use the setup wizard for quick and easy configuration. You can choose to Skip to leave the guide at any time.

  1. Select Access control and click Next.

  2. Select the type of access control to use:

  3. In the Barrier mode drop-down list, under Open from lists, select Allowlist.

  4. In the Vehicle direction drop-down list, select out.

  5. In the ROI drop-down-list, select the area of interest you would like to use, or if you would like to use all.

  6. Click Next.

On the Image settings page:

  1. Select the number of areas of interest.

  2. Select the region where the camera is located.

  3. Select capture type. See Adjust the image capture settings.

  4. Drag the anchor points to adjust the area of interest. See Adjust the area of interest.

  5. Adjust the direction of the area of interest. The direction determines how the application registers vehicles entering or exiting the area.

  6. Click Next

On the Event data page:

Note
  1. In the Protocol drop-down list, select one of the following protocols:

    • TCP

    • HTTP POST

  2. In the Server URL field, type the server address and port in the following format: 127.0.0.1:8080.

  3. In the Device ID field, type the name of the device or leave as is.

  4. Under Event types, select one or more of the following options:

    • New means the first detection of a license plate.

    • Update is either a correction of a character on a previously detected license plate, or when a a direction is detected as the plate moves and is tracked across the image.

    • Lost is the last tracked event of the license plate before it exits the image. It also contains the direction of the license plate.

  5. To turn on the feature, select Send event data to server.

  6. To reduce bandwidth when using HTTP POST, you can select Do not to send images through HTTP POST.

  7. Click Next

  8. On the Import list from a .csv file page:
  1. If you already have a list of registered plates, choose to import as either a blocklist or allowlist.

  2. Click Finish.

How to access the product's webpage

If you do not know the IP address of your product, use AXIS IP Utility or AXIS Device Manager to locate the product on the network. Both applications are free and can be downloaded from axis.com/support

We recommend the following browsers:

  • ChromeTM

  • Firefox®

  1. Start the web browser.

  2. Enter the IP address or host name of the Axis product in the browser’s address field.

  3. Enter the username and password. If this is the first time you access the product, you must first configure the root password.

  4. If this is the first time you access the product, you are prompted to do some initial settings. When you’re done, the product’s live view page opens in your browser..

For more information about how to discover and assign an IP address, see the document How to assign an IP address and access your device on the product page at axis.com

Set a new password for the root account

The default administrator username is root. There’s no default password for the root account. You set a password the first time you log in to the device.

  1. Type a password. Follow the instructions about secure passwords. See Secure passwords.

  2. Retype the password to confirm the spelling.

  3. Click Add user.

Important

If you lose the password for the root account, go to Reset to factory default settings and follow the instructions.

Secure passwords

Important

Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password.

The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.

To protect your data we strongly recommend that you:

  • Use a password with at least 8 characters, preferably created by a password generator.

  • Don’t expose the password.

  • Change the password at a recurring interval, at least once a year.

Install the application

Note

The cameras P1445-LE-3, P3245-LE-3, P1455-LE-3 come with AXIS License Plate Verifier preinstalled in the firmware.

Note

To install the application on the device, you need administrator rights.

  1. Go to the device’s webpage.

  2. Go to Settings > Apps.

  3. Click Add to upload the application file (.eap) to the camera.

  1. To activate the license, you need a license key that is generated by the license code and the Axis device serial number. If you don’t have a license key on the computer, do the following:
  2. Go to axis.com/applications

  3. Go to License key registration.

  4. Enter the license code and the serial number.

  5. Save the license key file on the computer. Browse to select the file and then click Activate.

Adjust the area of interest

Note

If you move the area of interest more than 60º or if you place it outside the live view, it will automatically jump back to default position. Make sure the region of interest stays in position after you have saved the settings.

  1. Go to Settings .

  2. Click Edit area of interest.

  3. To improve verification and captured images, go to Zoom and adjust the slider to your needs.

  4. To have the camera automatically focus on the vehicles, click Autofocus. To set the focus manually, go to Focus and adjust it with the slider.

  5. To adjust the area of interest, click anywhere in the area and drag the anchor points highlighted in blue.

  6. To get the correct direction feedback in the Event log, turn the arrow to the driving direction. Click outside the area of interest, and then click the arrow and rotate to set the direction. The direction feedback shows up in the Direction column. Note that one area can detect plates in both directions

  • To add a second of interest, select 2 in the Area of interest drop-down menu.

Example with one area of interest.
Note

For performance reasons, keep the area of interest as small as possible.

Select region

  1. Go to Settings > Image.

  2. In the Region drop-down list, select your region.

Adjust the image capture settings

  1. Go to Settings > Image.

  2. To change the resolution of captured images, go to Resolution

  3. To change the rotation of the captured image, go to Image rotation

  4. To change how you save your captured images, go to Save full frame:

    • License plate crop saves only the license plate.

    • Vehicle crop saves the entire captured vehicle.

    • Frame downsized 480x270 saves the entire image and reduces the resolution to 480x270.

    • Full frame saves the entire image at full resolution.

Set up event storage

An event consists of the captured image, the license plate, the area of interest number, vehicle direction, access, and the date and time.

This example use case explains how to store events of allowlisted license plate numbers for 30 days.

  • Requirements:
  • Camera physically installed and connected to the network.

  • AXIS License Plate Verifier up and running on the camera.

  • Internal storage or an SD card installed in the camera.

  1. Go to Settings > Events.

  2. Under Save events, select Allowlisted.

  3. Under Delete events after, select 30 days.

  4. Note

    To detect an inserted SD card when the app is running, you need to restart the app. If an SD card is installed in the camera, the app will automatically choose the SD card as the default storage.
    AXIS License Plate Verifier uses the cameras internal memory to save up to 1,000 events, using license plate crops as the frame. If you use larger frames, it will vary the amount of events you can save.
    To change the image capture settings, go to Settings > Image. An SD card can save up to 100,000 events using any type of frame.

Manage lists

Add detected license plate to list

A license plate can be added directly to a list after being detected by the application.

  1. Click the Event log tab.

  2. Go to Latest Event.

  3. Click Add to list next to the license plate that you’d like to add.

  4. Select the list you would like to add the license plate in the list drop down menu.

  5. Click Append.

Add descriptions to license plates

To add a description to a license plate in the list:

  • Go to List management.

  • Select the license plate you want to edit and click the pen icon.

  • Type the relevant information in the Description field at the top of the list

  • Click the disk icon to save.

Customize list names

You can change the name of any of the lists to fit your specific use case.

  1. Go to List management.

  2. Go to the list menu of the list you want to change.

  3. Select Rename.

  4. Type the name of the list.

The new list name will be updated in any existing configurations.

Import allowlisted license plate numbers

You can import allowlisted license plate numbers from a .csv file on the computer. In addition to the license plate number, you can also add comments for each license plate number in the .csv file.

The structure of the .csv file must look like this: license plate number, comment

Example

AXIS123, Reception1

AXIS345, Reception2

AXIS456, Reception3

  1. Go to List management

  2. Go to the context menu next to Allowlist and select Import from file.

  3. Browse to select a .csv file on the computer.

  4. Click OK.

  5. Check that the imported license plate numbers appear in the Allowlist.

Share license plate lists with other cameras

You can share the license plate lists with other cameras on the network. The synchronization will override all current license plate lists in the other cameras.

  1. Go to List management.

  2. Under Camera synchronization, type the IP address, username and password.

  3. Click +.

  4. Click Camera synchronization.

  5. Check that the date and time under Last sync updates accordingly.

Schedule lists

Lists can be scheduled to only be active during certain times during certain days of the week. To schedule a list:

  • Go to List management.

  • Go the list menu of the list you want to schedule.

  • Select Schedule in the pop-up menu.

  • Select the start and end time, and the day when the list should be active.

  • Click the button next to Enabled.

  • Click Save.

Additional settings

Configure text overlay

A text overlay shows the following event information in the live view: weekday, month, time, year, license plate number.

  1. Go to Settings > Image.

  2. Activate Text overlay.

  3. Set Overlay duration to a value between 1 and 9 seconds.

  4. Select either date, time and license plate (Datetime + LP), or just the license plate (LP).

  5. Check that the overlay appears in the live view.

Detect license plates in low-light conditions

Each detection gets a score by the algorithm, this is called the sensitivity level (confidence parameter). Detections that have a lower score than the selected level will not show up in the list of events.

For scenes with low lighting you can lower the sensitivity level.

  1. Go to Settings > Detection parameters.

  2. Adjust the slider under Sensitivity level. To avoid false detections, we recommend that you lower the threshold value with 0.05 at a time.

  3. Check that the algorithm detects the license plates as expected.

Allow fewer characters on license plates

The application has a default minimum number of characters for a license plate to be detected. The default minimum number of characters is five. You can configure the application to detect license plates with fewer characters.

  1. Go to Settings > Detection parameters.

  2. In the Minimum number of characters field, type the minimum number of characters you want to allow.

  3. Check that the application detects license plates as expected.

Allow only exact matches of license plates

The matching algorithm automatically allows a deviation of one character when matching the detected license plate against the allowlist or blocklist. However, some scenarios need an exact match of all characters of the license plate.

  1. Go to Settings.

  2. Click Advanced settings.

  3. Select Strict matching.

  4. Click Save.

  5. Check that the application matches the license plates as expected.

Allow more than one character deviation when matching license plates

The matching algorithm automatically allows a deviation of one character when matching the detected license plate against the allowlist or blocklist. However, you can allow more than one character deviation.

  1. Go to Settings > Detection parameters.

  2. Under Allowed character deviation, select the number of characters that are allowed to be different.

  3. Check that the application matches the license plates as expected.

Give limited access to operators

Operators can be given a limited access to the app using an URL. This way they only have access to the Event log and List management. The URL can be found under Settings > User rights.

Set up secure connection

To protect communication and data between devices, for example between the camera and the door controller, set up a secure connection with HTTPS using certificates.

  1. Go to Settings > Security.

  2. Under HTTPS, Enable HTTPS.

  3. Select either Self-signed or CA-signed.

Note

Find out more about HTTPS and how to use it at axis.com/files/whitepaper/wp_hardening_guide_en_2006.pdf.

Clear all events

After you set up the app, it can be a good idea to clear the records of any images or captured plates from the setup process.

To clear all images and plates from the database:

  • Go to Settings > Maintenance.
  • Click Clear all recognition results.

  • Click Yes.

Vehicle entry and exit scenario

In the scenario for vehicle entry and exit, the application reads the vehicle license plate captured by the camera and verifies the license plate against a list of authorized or unauthorized license plate numbers stored in the camera.

This scenario requires the application embedded in a camera with I/O support or a connected I/O relay module to open and close the barrier.

Two possible setups for the vehicle entry and exit scenario.
  1. Axis camera with AXIS License Plate Verifier
  2. I/O communication
  3. Barrier
  4. Axis I/O relay module
  5. IP communication

Open a barrier for known vehicles using a relay module

This example use case explains how to set up AXIS License Plate Verifier together with a relay module to open a barrier for a known vehicle driving through a specific region of interest (ROI) into, let’s say a parking area.

  • Requirements:
  • Camera physically installed and connected to the network.

  • AXIS License Plate Verifier up and running on the camera.

  • Cables connected between the barrier and the relay module.

  • Basic setup done. See Basic setup.

  1. Go to the camera’s webpage, select Settings and open AXIS License Plate Verifier.

  2. Go to the relay module’s webpage and make sure the relay port is connected to the camera’s I/O port.

  3. Copy the relay module’s IP address.

  4. Go back to AXIS License Plate Verifier.

  5. Go to the Settings>Access control

  6. Go to Type and select Relay in the drop-down list.

  7. In the I/O output drop-down list, select the I/O port that is connected to the barrier.

  8. In the Barrier mode drop-down list, select Open from lists and then check Allowlist.

  9. In the Vehicle direction drop-down list, select in.

  10. In the ROI drop-down list, select the area of interest that covers the traffic lane.

  11. Enter the following information:

    • the IP address for the relay module in format 192.168.0.0

    • the username for the relay module

    • the password for the relay module

  12. To make sure the connection works, click Connect.

  13. To activate the connection, click Turn on integration.

  14. Go to the List management tab

  15. Enter the license plate number in the Allowlist field.

  16. Note

    The physical input ports 1 to 8 on the relay module correspond to ports 1 to 8 in the drop-down list. However, the relay ports 1 to 8 on the relay module correspond to ports 9 to 16 in the drop-down list. This is valid even if the relay module only has 8 ports.

  17. Check that the application identifies the license plate number in the allowlist as a known vehicle and that the barrier opens as expected.

Open a barrier for known vehicles using the camera's I/O

This example explains how to set up AXIS License Plate Verifier together with the camera’s I/O port to open a barrier for a known vehicle entering, for example, a parking area.

  • Requirements:
  • Camera physically installed and connected to the network.

  • AXIS License Plate Verifier up and running on the camera.

  • Cables connected between the barrier and the camera’s I/O port.

  • Basic setup done. See Basic setup.

Open a barrier for known vehicles using the camera's I/O
  1. Go to the application’s webpage and select the Event log tab and add detected license plates to a list. See Add detected license plate to list

  2. To edit the lists directly, go to the List management tab.

  3. Enter the authorized license plate numbers in the Allowlist field.

  4. Go to the Settings tab.

  5. Under Access control , select the Type drop-down list, select Internal I/O.

  6. Select the I/O output #.

  7. In the Barrier mode drop-down list, select Open from lists and then check Allowlist.

  8. In the Vehicle direction drop-down list, select in.

  9. In the ROI drop-down-list, select the area of interest you would like to use, or if you would like to use all.

  10. Check that the application identifies the license plate number in the allowlist as a known vehicle and that the barrier opens as expected.

Note

You can change the name of any of the lists to fit your specific use case.

Get notified about an unauthorized vehicle

This example explains how to set up the application so that an event that triggers a notification can be created in the camera.

  1. Go to List management.

  2. Enter the license plate number in the Blocklist field.

  3. Go to the camera’s webpage.

  4. Go to Settings > Events and set up an action rule with the application as a condition and with a notification as an action.

  5. Check that the application identifies the added license plate number as an unauthorized vehicle and that the action rule runs as expected.

Vehicle access control scenario

In the scenario for vehicle access control, the application can be connected to an Axis network door controller to configure access rules, create schedules for access times, and handle vehicle access not only for employees, but also, for example, visitors and suppliers.

For backup, use an access system involving a door controller and card reader. To set up the door controller and the card reader, see the user documentation at axis.com

  1. Axis camera with AXIS License Plate Verifier
  2. IP communication
  3. Axis network door controller with card reader
  4. I/O communication
  5. Barrier
  6. Optional third-party software

Connect to a door controller

In this example we connect the camera to a network door controller which means the camera works as a sensor. The camera forwards the information to the controller which in turn analyzes the information and triggers the events.

Note

When switching between the AXIS License Plate Verifier and AXIS Entry Manager, make sure to refresh the webpages to get access to all parameters.

  • Requirements:
  • Camera and door controller physically installed and connected to the network.

  • AXIS License Plate Verifier up and running on the camera.

  • Basic setup done. See Basic setup.

How to get the application up and running with AXIS A1001 Door Controller.
  1. Hardware configuration in AXIS Entry Manager
  2. Go to AXIS Entry Manager and start a new hardware configuration under Setup.

  3. In the hardware configuration, rename the network door controller to “Gate controller”.

  4. Click Next.

  5. In Configure locks connected to this controller, clear the Door monitor option.

  6. Click Next.

  7. In Configure readers connected to this controller, clear the Exit reader option.

  8. Click Finish.

  1. Configuration in AXIS License Plate Verifier
  2. Go the AXIS License Plate Verifier webpage.

  3. Go to the Settings>Access control

  4. Go to Type and select Controller in the drop-down list.

  5. Enter the following information:

    • the IP address for the controller in format 192.168.0.0

    • the username for the controller

    • the password for the controller

  6. Click Connect.

  7. If the connection is successful, “Gatecontroller” shows up in the Network Door Controller name drop-down list. Select “Gatecontroller”.

  8. In the Reader name drop-down list, select the reader connected to the door “Gatecontroller”, for example “Reader entrance”. These names can be changed in AXIS Entry Manager.

  9. To activate the connection, select Turn on integration.

  10. Enter one of the user’s license plate number, or use the default, in the test field and click Test integration. Check that the test was successful.

  1. Configure users, groups, doors, and schedules in AXIS Entry Manager
  2. Go to AXIS Entry Manager.

  3. Go to Access Management.

  4. Go to Doors > Add identification type.

  5. In the Credentials needed drop-down list, select License plate only.

  6. To set limits for when the identification type can be used, drag and drop a Schedule to the door.

  7. Add users and, for each user, add the credential License plate.

  8. Click Add credential again and enter the license plate information.

  9. Click Add new group and enter the information.

  10. To add users to a group, drag and drop Users to the user group.

  11. To give users access, drag and drop the Door to the user group.

  12. To limit the access time, drag and drop a Schedule to the user group.

  13. Overview of AXIS Entry Manager user interface.
    1. Users
    2. Doors
    3. Schedules
    4. User groups

Integration

Use profiles to push events to multiple servers

With profiles, you can push an event to different servers using different protocols at the same time. To use profiles:

  1. Select a profile in the Profiles drop-down menu.

  2. Configure the rule. See Push event information to third-party software.

  3. Click Save.

  4. Select a new profile in the Profiles drop-down menu.

Push event information to third-party software

Note

The application sends the event information in JSON format. For more information, log in using your MyAxis account, go to the AXIS VAPIX Library and select AXIS License Plate Verifier

With this feature you can integrate third-party software by pushing the event data through TCP or HTTP POST.

  • Before you start:
  • The camera must be physically installed and connected to the network.

  • AXIS License Plate Verifier must up and running on the camera.

  1. Go to Integration > Push events.

  2. In the Protocol drop-down list, select one of the following protocols:

    • TCP

    • HTTP POST

      • Type the user name and password.

  3. In the Server URL field, type the server address and port in the following format: 127.0.0.1:8080

  4. In the Device ID field, type the name of the device or leave as is.

  5. Under Event types, select one or more of the following options:

    • New means the first detection of a license plate.

    • Update is either a correction of a character on a previously detected license plate, or when a a direction is detected as the plate moves and is tracked across the image.

    • Lost is the last tracked event of the license plate before it exits the image. It also contains the direction of the license plate.

  6. To turn on the feature, select Send event data to server.

  7. To reduce bandwidth when using HTTP POST, you can select Do not to send images through HTTP POST.

  8. Click Save.

  9. Note

    To push events using HTTP POST, you can use an authorization header instead of a user name and password, go to the Auth-Header field, and add a path to an authentication API.

Send images of license plates to a server

With this feature you can push images of the license plates to a server through FTP.

  • Before you start:
  • The camera must be physically installed and connected to the network.

  • AXIS License Plate Verifier must up and running on the camera.

  1. Go to Integration > Push events.

  2. In the Protocol drop-down list, select FTP

  3. In the Server URL field, type the server address in the following format: ftp://10.21.65.77/LPR

  4. In the Device ID field, type the name of the device. A folder with this name will be created for the images. Images are created using the following format: timestamp_area of interest_direction_carID_license plate text_country.jpg

  5. Type the username and password for the FTP server.

  6. Select the path and name modifiers for the filenames.

  7. Click Done.

  8. Under Event types, select one or more of the following options:

    • New means the first detection of a license plate.

    • Update is either a correction of a character on a previously detected license plate, or when a a direction is detected as the plate moves and is tracked across the image.

    • Lost is the last tracked event of the license plate before it exits the image. It also contains the direction of the license plate.

    • Note

      Direction is only included in the filename when Lost or Update is selected

  9. To turn on the feature, select Send event data to server.

  10. Click Save.

Note

Note that the image varies depending on what type of capture mode you have selected, see Adjust the image capture settings.

Note

If push events fail, the app will resend up to the first 100 failed events to the server.
When using FTP in push events to a Windows server, do not use %c for naming of images that gives you date and time. This is due to the fact that Windows does not accept the naming set by the function %c for date and time.  Note that this is not an issue when using a Linux server.

Direct integration with 2N

This example describes direct integration with a 2N IP device

  1. Set up an account in your 2N device:
  2. Go to 2N IP Verso

  3. Go to Services > HTTP API > Account 1.

  4. Select Enable account.

  5. Select Camera access.

  6. Select License plate recognition.

  7. Copy the IP address.

  8. In the AXIS License Plate Verifier app:
  1. Go to Integration > Direct integration

  2. Add the IP address or URL to the 2N device.

  3. Select Connection type.

  4. Select what the Barrier is used for.

  5. Type your username and password.

  6. Click Enable integration.

  7. Click Save.

To check in the integration is working:

  1. Go to 2N IP Verso

  2. Go to Status > Events

Hardware overview

  1. I/O connector
  2. Audio connector
  3. Status LED indicator
  4. Control button
  5. microSD card slot
  6. Network connector
  7. Part number (P/N) & Serial number (S/N)

The device interface

You reach the device interface by entering the IP address of the device in a web browser.

Note

Support for the features and settings described in this section varies between devices.

Show or hide the main menu.

Access the product help.

Change the language.

Set light theme or dark theme.

See information about the user who is logged in.

The context menu contains:

  • Analytics data: Accept to share non-personal browser data.

  • Feedback: Share any feedback to help us improve your user experience.

  • Legal: View information about cookies and licenses.

  • About: View device information, including firmware version and serial number.

Status

NTP sync

Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.

NTP settings: Click to go to the Date and time page where you can change the NTP settings.

Device info

Shows device information, including firmware version and serial number.

Upgrade firmware: Click to go to the Maintenance page where you can do a firmware upgrade.

RAM use: Percentage of RAM that’s used.

CPU use: Percentage of CPU that’s used.

GPU use: Percentage of GPU that’s used.

GPU bus use: Percentage of GPU bus that’s used.

Decoding process: Current status of the decoding process, Running or Stopped.

IP address: The device’s IP address.

Date and time: The device’s date and time.

Video

Click to play the live video stream.

Click to freeze the live video stream.

Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that is applied from the specific web-browser engine where the snapshot is received, therefore, the snapshot size may vary from the actual compression setting that is configured in the device.

Click to show I/O output ports. Use the switch to open or close the circuit of a port, for example to test external devices.

Click to manually turn on or turn off the IR illumination.

Click to access onscreen controls:

  • Predefined controls: Turn on to use the available onscreen controls.

  • Custom controls: Click Add custom control to add an onscreen control.

Click to manually turn on the heater for a selected period of time.

Click to start a continuous recording of the live video stream. Click again to stop the recording. If a recording is ongoing, it will resume automatically after a reboot.

Click to show the storage that is configured for the device. To configure the storage you need to be logged in as an administrator.

Click to access more settings:

  • Video format: Select the encoding format to use in the live view. If you select a format with video compression, it results in a higher CPU and memory usage.

  • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream. The bitrate information differs from the information shown in a text overlay, because of different information sources. The bitrate in the client stream information is the bitrate of the last second, and it comes from the encoding driver of the device. The bitrate in the overlay is the average bitrate of the last 5 seconds, and it comes from the browser. Both values cover only the raw video stream and not the additional bandwidth generated when it’s transported over the network through UDP/TCP/HTTP.

  • Adaptive stream: Turn on to adapt the image resolution to the viewing client’s actual display resolution, to increase the user experience and help prevent a possible overload of the client’s hardware. The adaptive stream is only applied when you view the live video stream in the web interface in a browser. When adaptive stream is turned on, the maximum frame rate is 30 fps. If you take a snapshot while adaptive stream is turned on, it will use the image resolution selected by the adaptive stream.

  • Level grid: Click to show the level grid. The grid helps you decide if the image is horizontally aligned. Click to hide it.

  • Pixel counter: Click to show the pixel counter. Drag and resize the box to contain your area of interest. You can also define the pixel size of the box in the Width and Height fields.

  • Refresh: Click to refresh the still image in the live view.

Click to show the live view at full resolution. If the full resolution is larger than your screen size, use the smaller image to navigate in the image.

Click to show the live video stream in full screen. Press Esc to exit full screen mode.

Installation

Capture mode: A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.

Mounting position: The orientation of the image can change depending on how the camera is mounted.

Power line frequency: Select the frequency that is used in your region to minimize image flicker. The American regions usually use 60 Hz. The rest of the world mostly uses 50 Hz. If you're not sure of your region's power line frequency, check with the local authorities.

Rotate: Select the preferred image orientation.

Zoom: Use the slider to adjust the zoom level.

Autofocus area: Click to show the autofocus area. This area should include the area of interest.

Autofocus: Click to make the camera focus on the selected area. If you don’t select an autofocus area, the camera focuses on the entire scene.

Reset focus: Click to make the focus return to its original position.

Focus: Use the slider to set the focus manually.

Scene profile: Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.

  • Forensic: Suitable for surveillance purposes.

  • Indoor: Suitable for indoor environments.

  • Outdoor: Suitable for outdoor environments.

  • Vivid: Useful for demonstration purposes.

  • Traffic overview: Suitable for vehicle traffic monitoring.

Image

Appearance

Scene profile: Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.

  • Forensic: Suitable for surveillance purposes.

  • Indoor: Suitable for indoor environments.

  • Outdoor: Suitable for outdoor environments.

  • Vivid: Useful for demonstration purposes.

  • Traffic overview: Suitable for vehicle traffic monitoring.

Saturation: Use the slider to adjust the color intensity. You can for example get a grayscale image.

Contrast: Use the slider to adjust the difference between light and dark.

Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.

Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well.

Wide dynamic range

WDR: Turn on to make both bright and dark areas of the image visible.

Local contrast: Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.

Tone mapping: Use the slider to adjust the amount of tone mapping that is applied to the image. If the value is set to zero only the standard gamma correction is applied, while a higher value increases the visibility in the image.

White balance

When the camera detects the color temperature of the incoming light, it can adjust the image to make the colors look more natural. If this is not sufficient, you can select a suitable light source from the list.

The automatic white balance setting reduces the risk of color flicker by adapting to changes gradually. If the lighting changes, or when the camera is first started, it can take up to 30 seconds to adapt to the new light source. If there is more than one type of light source in a scene, that is they differ in color temperature, the dominating light source acts as a reference for the automatic white balance algorithm. This behavior can be overridden by choosing a fixed white balance setting that matches the light source you want to use as a reference.

Light environment:

  • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations.

  • Automatic – outdoors: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most outdoor situations.

  • Custom – indoors: Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 K.

  • Custom – outdoors: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.

  • Fixed – fluorescent 1: Fixed color adjustment for fluorescent lighting with a color temperature around 4000 K.

  • Fixed – fluorescent 2: Fixed color adjustment for fluorescent lighting with a color temperature around 3000 K.

  • Fixed – indoors: Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 K.

  • Fixed – outdoors 1: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.

  • Fixed – outdoors 2: Fixed color adjustment for cloudy weather condition with a color temperature around 6500 K.

  • Street light – mercury: Fixed color adjustment for ultraviolet emission in mercury vapor lights common in street lighting.

  • Street light – sodium: Fixed color adjustment that compensates for the yellow orange color of sodium vapor lights common in street lighting.

  • Hold current: Keep the current settings and do not compensate for light changes.

  • Manual: Fix the white balance with the help of a white object. Drag the circle to an object that you want the camera to interpret as white in the live view image. Use the Red balance and Blue balance sliders to adjust the white balance manually.

Day-night mode

IR-cut filter:

  • Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.

  • On: Select to turn on the IR-cut filter. The image is in color, but with reduced light sensitivity.

  • Off: Select to turn off the IR-cut filter. The image is in black and white for increased light sensitivity.

Threshold: Use the slider to adjust the light threshold where the camera changes from day mode to night mode.

  • Move the slider towards Bright to decrease the threshold for the IR-cut filter. The camera changes to night mode earlier.

  • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later.

IR light

If your device doesn’t have built-in illumination, these controls are only available when you have connected a supporting Axis accessory.

Allow illumination: Turn on to let the camera use the built-in light in night mode.

Synchronize illumination: Turn on to automatically synchronize the illumination with the surrounding light. The synchronization between day and night only works if the IR-cut filter is set to Auto or Off.

Automatic illumination angle: Turn on to use the automatic illumination angle.

Illumination angle: Use the slider to manually set the illumination angle, for example if the angle needs to be different from the camera’s angle of view. If the camera has a wide angle of view, you can set the illumination angle to a narrower angle, which equals a greater tele position. This will result in dark corners in the image.

IR wavelength: Select the desired wavelength for the IR light.

White light

Allow illumination: Turn on to let the camera use white light in night mode.

Synchronize illumination: Turn on to automatically synchronize the white light with the surrounding light.

Exposure

Exposure mode: Select an exposure mode to reduce rapidly changing irregular effects in the image, for example flicker produced by different types of light sources. We recommend you to use the automatic exposure mode, or the same frequency as your power network.

  • Automatic: The camera adjusts the aperture, gain and shutter automatically.

  • Automatic aperture: The camera adjusts the aperture and gain automatically. The shutter is fixed.

  • Automatic shutter: The camera adjusts the shutter and gain automatically. The aperture is fixed.

  • Hold current: Locks the current exposure settings.

  • Flicker-free: The camera adjusts the aperture and gain automatically, and uses only the following shutter speeds: 1/50 s (50 Hz) and 1/60 s (60 Hz).

  • Flicker-free 50 Hz: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/50 s.

  • Flicker-free 60 Hz: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s.

  • Flicker-reduced: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.

  • Flicker-reduced 50 Hz: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s for brighter scenes.

  • Flicker-reduced 60 Hz: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/120 s for brighter scenes.

  • Manual: The aperture, gain and shutter are fixed.

Exposure zone: The exposure zone tells the camera to prioritize image quality in the most important part of the scene. Select the part of the scene of greatest interest to calculate the automatic exposure levels, for example the area in front of an entrance door.

Note

The exposure zones are related to the original image (un-rotated), and the names of the zones apply to the original image. This means, for example, that if the video stream is rotated 90°, then the Upper zone becomes the Right zone in the stream, and Left becomes Lower.

  • Automatic: Suitable for most situations.

  • Center: Uses a fixed area in the center of the image to calculate the exposure. The area has a fixed size and position in the live view.

  • Full: Uses the entire live view to calculate the exposure.

  • Upper: Uses an area with a fixed size and position in the upper part of the image to calculate the exposure.

  • Lower: Uses an area with a fixed size and position in the lower part of the image to calculate the exposure.

  • Left: Uses an area with a fixed size and position in the left part of the image to calculate the exposure.

  • Right: Uses an area with a fixed size and position in the right part of the image to calculate the exposure.

  • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.

  • Custom: Uses an area in the live view to calculate the exposure. You can adjust the size and position of the area.

Max shutter: Select the shutter speed to provide the best image. Low shutter speeds (longer exposure) might cause motion blur when there is movement, and a too high shutter speed might affect the image quality. Max shutter works with max gain to improve the image.

Max gain: Select the suitable max gain. If you increase the max gain, it improves the visible level of detail in dark images, but also increases the noise level. More noise can also result in increased use of bandwidth and storage. If you set the max gain to a high value, images can differ a lot if the light conditions are very different from day to night. Max gain works with max shutter to improve the image.

Motion-adaptive exposure: Select to reduce motion blur in low-light conditions.

Blur-noise trade-off: Use the slider to adjust the priority between motion blur and noise. If you want to prioritize low bandwidth and have less noise at the expense of details in moving objects, move the slider towards Low noise. If you want to prioritize the preservation of details in moving objects at the expense of noise and bandwidth, move the slider towards Low motion blur.

Note

You can change the exposure either by adjusting the exposure or by adjusting the gain. If you increase the exposure time, it results in more motion blur, and if you increase the gain it results in more noise. If you adjust the Blur-noise trade-off towards Low noise, the exposure will prefer longer exposure times over sensor gain when the exposure is increased, and the opposite if you adjust the trade-off towards Low motion blur. Both the gain and exposure time will eventually reach their maximum values in low-light conditions, regardless of the priority set.

Lock aperture: Turn on to keep the aperture size set by the Aperture slider. Turn off to allow the camera to automatically adjust the aperture size. You can, for example, lock the aperture for scenes with permanent light conditions.

Aperture: Use the slider to adjust the aperture size, that is, how much light passes through the lens. To allow more light to enter the sensor and thereby produce a brighter image in low-light conditions, move the slider towards Open. An open aperture also reduces the depth of field, which means that objects close to or far from the camera can appear unfocused. To allow more of the image to be in focus, move the slider towards Closed.

Exposure level: Use the slider to adjust the image exposure.

Defog: Turn on to detect the effects of foggy weather and automatically remove them for a clearer image.

Note

We recommend you not to turn on Defog in scenes with low contrast, large light level variations, or when the autofocus is slightly off. This can affect the image quality, for example, by increasing the contrast. Furthermore, too much light can negatively impact the image quality when defog is active.

Image correction

Important

We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues.

Barrel distortion correction (BDC): Turn on to get a straighter image if it suffers from barrel distortion. Barrel distortion is a lens effect that makes the image appear curved and bent outwards. The condition is seen more clearly when the image is zoomed out.

Crop: Use the slider to adjust the correction level. A lower level means that the image width is kept at the expense of image height and resolution. A higher level means that image height and resolution are kept at the expense of image width.

Remove distortion: Use the slider to adjust the correction level. Pucker means that the image width is kept at the expense of image height and resolution. Bloat means that image height and resolution are kept at the expense of image width.

Electronic image stabilization (EIS): Turn on to get a smoother and steadier image with less blur. We recommend you to use EIS in environments where the device is mounted in an exposed location and subject to vibrations due to, for example, wind or passing traffic.

Focal length: Use the slider to adjust the focal length. A higher value leads to higher magnification and a narrower angle of view, while a lower value leads to a lower magnification and a wider angle of view.

Stabilizer margin: Use the slider to adjust the size of the stabilizer margin, which determines the level of vibration to stabilize. If the product is mounted in an environment with a lot of vibration, move the slider towards Max. As a result, a smaller scene is captured. If the environment has less vibration, move the slider towards Min.

Straighten image: Turn on and use the slider to straighten the image horizontally by rotating and cropping it digitally. The functionality is useful when it’s not possible to mount the camera exactly level. Ideally, straighten the image during installation.

: Click to show a supporting grid in the image.

: Click to hide the grid.

The image before and after it has been straightened.

Stream

General

Resolution: Select the image resolution suitable for the surveillance scene. A higher resolution increases bandwidth and storage.

Frame rate: To avoid bandwidth problems on the network or reduce storage size, you can limit the frame rate to a fixed amount. If you leave the frame rate at zero, the frame rate is kept at the highest possible rate under the current conditions. A higher frame rate requires more bandwidth and storage capacity.

Compression: Use the slider to adjust the image compression. High compression results in a lower bitrate and lower image quality. Low compression improves the image quality, but uses more bandwidth and storage when you record.

Signed video: Turn on to add the signed video feature to the video. Signed video protects the video from tampering by adding cryptographic signatures to the video.

H.26x encoding

Zipstream: A bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage. To learn more, see Reducing the bit rate with Axis Zipstream

  • Select the desired level of bitrate reduction:
  • Off: No bitrate reduction.

  • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.

  • Medium: Visible effects in some scenes through less noise and a slightly lower level of detail in regions of lower interest, for example where there’s no movement.

  • High: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for example where there’s no movement. We recommend this level for cloud-connected devices and devices that use local storage.

  • Higher: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for example where there’s no movement.

  • Extreme: Visible effects in most scenes. The bitrate is optimized for smallest possible storage.

Dynamic FPS (frames per second): Turn on to allow the bandwidth to vary based on the level of activity in the scene. More activity requires more bandwidth.

Lower limit: Enter a value to adjust the frame rate between minimal fps and the stream default fps based on scene motion. We recommend you to use lower limit in scenes with very little motion, where the fps could drop to 1 or lower.

Dynamic GOP (Group of Pictures): Turn on to dynamically adjust the interval between I-frames based on the level of activity in the scene.

Upper limit: Enter a maximum GOP length, that is, the maximum number of P-frames between two I-frames.

P-frames: Enter the desired number of P-frames. The higher the number, the less bandwidth is required. However, if there are network congestion, there could be a noticeable deterioration in the video quality.

H.264 profile:

  • Baseline: Use if the video management client doesn’t support CABAC entropy coding.

  • Main: Use if the video management client supports CABAC entropy coding, to achieve higher compression with maintained video quality. It requires more processing power to decode compared to the baseline profile.

  • High: Use if the video management client supports CABAC entropy coding, to achieve even higher compression than with the main profile. It requires more processing power to decode compared to the main profile.

Bitrate control:

  • Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage.

    • Click to calculate the target bitrate based on available storage, retention time, and bitrate limit.

    • Target bitrate: Enter desired target bitrate.

    • Retention time: Enter the number of days to keep the recordings.

    • Storage: Shows the estimated storage that can be used for the stream.

    • Maximum bitrate: Turn on to set a bitrate limit.

    • Bitrate limit: Enter a bitrate limit that is higher than the target bitrate.

  • Maximum: Select to set a maximum instant bitrate of the stream based on your network bandwidth.

    • Maximum: Enter the maximum bitrate.

  • Variable: Select to allow the bitrate to vary based on the level of activity in the scene. More activity requires more bandwidth. We recommend this option for most situations.

Orientation

Rotate: Rotate the image to match your requirements.

Mirror: Turn on to mirror the image.

Audio

Include: Turn on to use audio in the video stream.

Source: Select what audio source to use.

Stereo: Turn on to include built-in audio as well as audio from an external microphone.

Overlays

: Click to add an overlay. Select the type of overlay from the dropdown list:

  • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots. You can enter your own text, and you can also include pre-configured modifiers to automatically show for example time, date, frame rate.

    • : Click to add the date modifier %F to show yyyy-mm-dd.

    • : Click to add the time modifier %X to show hh:mm:ss (24-hour clock).

    • : Click to select any of the modifiers shown in the list to add them to the text box. For example, %a shows the day of the week.

    • Size: Select the desired font size.

    • Appearance: Select the text color and background color, for example, white text on a black background (default).

    • : Select the position of the overlay in the image.

  • Image: Select to show a static image superimposed over the video stream. You can use .bmp, .png, .jpeg, or .svg files.

    To upload an image, click Images. Before you upload an image, you can choose to:

    • Scale with resolution: Select to automatically scale the overlay image to fit the video resolution.

    • Use transparency: Select and enter the RGB hexadecimal value for that color. Use the format RRGGBB. Examples of hexadecimal values: FFFFFF for white, 000000 for black, FF00000 for red, 6633FF for blue, and 669900 for green. Only for .bmp images.

  • Streaming indicator: Select to show an animation superimposed over the video stream. The animation indicates that the video stream is live, even if the scene doesn’t contain any motion.

    • Appearance: Select the animation color and background color, for example, red animation on a transparent background (default).

    • Size: Select the desired font size.

    • : Select the position of the overlay in the image.

View areas

: Click to create a view area.

Click the view area to access settings.

Name: Enter a name for the view area. The maximum length is 64 characters.

Aspect ratio: Select desired aspect ratio. The resolution adjusts automatically.

PTZ: Turn on to use pan, tilt, and zoom functionality in the view area.

Privacy masks

: Click to create a new privacy mask. The maximum number of masks depend on the complexity of all masks combined. Each mask can have maximum 10 anchor points.

Privacy masks: Click to change the color of all privacy masks, or to delete all privacy masks permanently.

Mask x: Click to rename, disable, or permanently delete the mask.

Audio

Device settings

Input: Turn on or off audio input. Shows the type of input.

Allow stream extraction: Turn on to allow stream extraction.

Input type: Select the type of input, for instance if it’s a microphone or line-in.

Power type: Select power type for your input.

Activate changes: Click to activate your selection.

Separate gain controls: Turn on to adjust the gain separately for the different input types.

Automatic gain control: Turn on to dynamically adapt the gain to changes in the sound.

Gain: Use the slider to change the gain. Click the microphone icon to mute or unmute.

Output: Shows the type of output.

Gain: Use the slider to change the gain. Click the speaker icon to mute or unmute.

Stream

Encoding: Select the encoding to use for the input source streaming. You can only choose encoding if audio input is turned on. If audio input is tuned off, click Enable audio input to turn it on.

Audio clips

Add clip: Click to add a new audio clip.

Click to play the audio clip.

Click to stop playing the audio clip.

The context menu contains:

  • Rename: Change the name of the audio clip.

  • Create link: Create a URL which, when used, plays the audio clip on the device. Specify the volume and number of times to play the clip.

  • Download: Download the audio clip to your computer.

  • Delete: Delete the audio clip from the device.

Recordings

Click to filter the recordings.

From: Show recordings done after a certain point in time.

To: Show recordings up until a certain point in time.

Source: Show recordings based on source.

Event: Show recordings based on events.

Storage: Show recordings based on storage type.

Click to play the recording.

Click to stop the recording.

Click to show more information and options about the recording.

Set export range: If you only want to export part of the recording, enter from when to when.

Click to delete the recording.

Export: Click to export (part of) the recording.

Apps

Add app: Click to install a new app.

Find more apps: Click to go to an overview page of Axis apps.

The context menu contains:

  • App log: Click to view a log of the app events. The log is helpful when you contact support.

  • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access.

    If you don’t have a license key, go to axis.com/applications. You need a license code and the Axis product serial number to generate a license key.

  • Activate license automatically: If the app requires a license, you need to activate it. Use this option if your device has internet access. You need a license code to activate the license.

  • Deactivate the license: Deactivate the license to use it in another device. If you deactivate the license, you also remove it from the device. To deactivate the license requires internet access.

  • Delete: Delete the app permanently from the device. If you don’t deactivate the license first, it remains active.

Note

The device’s performance might be affected if you run several apps at the same time.

Start: Start or stop the app.

Open: Click to access the app’s settings. The available settings depend on the application. Some applications don’t have any settings.

System

Date and time

The time format depends on the web browser’s language settings.

Note

We recommend you to synchronize the device’s date and time with an NTP server.

Synchronization: Select an option for synchronizing the device’s date and time.

  • Automatic date and time (NTP server using DHCP): Synchronize with the NTP server connected to the DHCP server.

  • Automatic date and time (manual NTP server): Synchronize with NTP servers of your choice.

    • Primary NTP server and Secondary NTP server: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.

  • Custom date and time: Manually set the date and time. Click Get from system to fetch the date and time settings once from your computer or mobile device.

  • Time zone: Select which time zone to use. Time will be automatically adjusted for daylight saving time and standard time.
Note

The system uses the date and time settings in all recordings, logs and system settings.

Network

IPv4 and IPv6

IPv4

  • Automatic IP (DHCP) and DNS (DHCP): The recommended setting for most networks. The current settings are updated automatically.

  • Automatic IP (DHCP) and manual DNS: Contact your network administrator to configure the manual settings. The current automatic settings are updated automatically.

  • Manual IP and DNS: Contact your network administrator to configure the settings.

IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique. To avoid conflicts, we recommend you to contact your network administrator before you assign a static IP address.

Subnet mask: Enter the subnet mask.

Router: Enter the IP address of the default router (gateway) used to connect devices that are attached to different networks and network segments.

Hostname: Enter the hostname.

Search domains: When you use a hostname that is not fully qualified, click Add search domain and enter a domain in which to search for the hostname used by the device.

DNS servers: Click Add DNS server and enter the IP address of the primary DNS server. This provides the translation of hostnames to IP addresses on your network.

IPv6

Assign IPv6 automatically: Select to let the network router assign an IP address to the device automatically.

HTTP and HTTPS

Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS protocols.

HTTPS is a protocol that provides encryption for page requests from users and for the pages returned by the web server. The encrypted exchange of information is governed by the use of an HTTPS certificate, which guarantees the authenticity of the server.

To use HTTPS on the device, you must install an HTTPS certificate. Go to System > Security to create and install certificates.

Note

If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you request a page for the first time.

HTTP port: Enter the HTTP port to use. Port 80 or any port in the range 1024-65535 are allowed. If you are logged in as an administrator, you can also enter any port in the range 1-1023. If you use a port in this range, you get a warning.

HTTPS port: Enter the HTTPS port to use. Port 443 or any port in the range 1024-65535 are allowed. If you are logged in as an administrator, you can also enter any port in the range 1-1023. If you use a port in this range, you get a warning.

Certificate: Select a certificate to enable HTTPS for the device.

Friendly name

Bonjour®: Turn on to allow automatic discovery on the network.

Bonjour name: Enter a friendly name to be visible on the network. The default name is the device name and MAC address.

Use UPnP®: Turn on to allow automatic discovery on the network.

UPnP name: Enter a friendly name to be visible on the network. The default name is the device name and MAC address.

One-click cloud connection

One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services.

Allow O3C:

  • One-click: The default setting. Press and hold the control button on the device to connect to an O3C service over the internet. You need to register the device with the O3C service within 24 hours after you press the control button. Otherwise, the device disconnects from the O3C service. Once you have registered the device, Always is enabled and the device stays connected to the O3C service.

  • Always: The device constantly attempts to connect to an O3C service over the internet. Once you have registered the device, it stays connected to the O3C service. Use this option if the control button on the device is out of reach.

  • No: Disables the O3C service.

Proxy settings: If needed, enter the proxy settings to connect to the HTTP server.

Host: Enter the proxy server’s address.

Port: Enter the port number used for access.

Login and Password: If needed, enter username and password for the proxy server.

Authentication method:

  • Basic: This method is the most compatible authentication scheme for HTTP. It’s less secure than the Digest method because it sends the username and password unencrypted to the server.

  • Digest: This method is more secure because it always transfers the password encrypted across the network.

  • Auto: This option lets the device select the authentication method depending on the supported methods. It prioritizes the Digest method over the Basic method.

Owner authentication key (OAK): Click Get key to fetch the owner authentication key. This is only possible if the device is connected to the internet without a firewall or proxy.

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices.

SNMP: Select the version of SNMP to use.

  • v1 and v2c:

    • Read community: Enter the community name that has read-only access to all supported SNMP objects. The default value is public.

    • Write community: Enter the community name that has read/write access to all supported SNMP objects (except read-only objects). The default value is write.

    • Activate traps: Turn on to activate trap reporting. The device uses traps to send messages for important events or status changes to a management system. In the device interface, you can set up traps for SNMP v1 and v2c. Traps are automatically turned off if you change to SNMP v3 or turn off SNMP. If you use SNMP v3, you can set up traps through the SNMP v3 management application.

    • Trap address: Enter the IP address or host name of the management server.

    • Trap community: Enter the community to use when the device sends a trap message to the management system.

    • Traps:

      • Cold start: Sends a trap message when the device starts.

      • Warm start: Sends a trap message when you change an SNMP setting.

      • Link up: Sends a trap message when a link changes from down to up.

      • Authentication failed: Sends a trap message when an authentication attempt fails.

Note

All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP.

  • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS. This also prevents unauthorized parties to access unencrypted SNMP v1 and v2c traps. If you use SNMP v3, you can set up traps through the SNMP v3 management application.

    • Password for the account “initial”: Enter the SNMP password for the account named “initial”. Although the password can be sent without activating HTTPS, we don’t recommend it. The SNMP v3 password can only be set once, and preferably only when HTTPS is enabled. Once the password is set, the password field is no longer displayed. To set the password again, you must reset the device to factory default settings.

Connected clients

The list shows all clients that are connected to the device.

Update: Click to refresh the list.

Security

Certificates

Certificates are used to authenticate devices on a network. The device supports two types of certificates:

  • Client/server certificates

    A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.

  • CA certificates

    You can use a CA certificate to authenticate a peer certificate, for example to validate the identity of an authentication server when the device connects to a network protected by IEEE 802.1X. The device has several pre-installed CA certificates.

These formats are supported:

  • Certificate formats: .PEM, .CER, and .PFX

  • Private key formats: PKCS#1 and PKCS#12

Important

If you reset the device to factory default, all certificates are deleted. Any pre-installed CA certificates are reinstalled.

Filter the certificates in the list.

Add certificate : Click to add a certificate.

The context menu contains:

  • Certificate information: View an installed certificate’s properties.

  • Delete certificate: Delete the certificate.

  • Create certificate signing request: Create a certificate signing request to send to a registration authority to apply for a digital identity certificate.

IEEE 802.1x

IEEE 802.1x is an IEEE standard for port-based network admission control providing secure authentication of wired and wireless network devices. IEEE 802.1x is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1x, network devices must authenticate themselves. The authentication is performed by an authentication server, typically a RADIUS server (for example FreeRADIUS and Microsoft Internet Authentication Server).

Certificates

When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to.

When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).

To allow the device to access a network protected through certificates, a signed client certificate must be installed on the device.

Client certificate: Select a client certificate to use IEEE 802.1x. The authentication server uses the certificate to validate the client’s identity.

CA certificate: Select a CA certificate to validate the authentication server’s identity. When no certificate is selected, the device tries to authenticate itself regardless of what network it is connected to.

EAP identity: Enter the user identity associated with the client certificate.

EAPOL version: Select the EAPOL version that is used in the network switch.

Use IEEE 802.1x: Select to use the IEEE 802.1x protocol.

Prevent brute-force attacks

Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys.

Blocking period: Enter the number of seconds to block a brute-force attack.

Blocking conditions: Enter the number of authentication failures allowed per second before the block starts. You can set the number of failures allowed both on page level and device level.

IP address filter

Use filter: Select to filter which IP addresses that are allowed to access the device.

Policy: Choose whether to Allow access or Deny access for certain IP addresses.

Addresses: Enter the IP numbers that are either allowed or denied access to the device. You can also use the CIDR format.

Custom-signed firmware certificate

To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID. Custom-signed firmware certificates can only be created by Axis, since Axis holds the key to sign them.

Click Install to install the certificate. You need to install the certificate before you install the firmware.

Users

Add user: Click to add a new user. You can add up to 100 users.

Username: Enter a unique username.

New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example letters, numbers, punctuation, and some symbols.

Repeat password: Enter the same password again.

Role:

  • Administrator: Has full access to all settings. Administrators can also add, update, and remove other users.

  • Operator: Has access to all settings except:

    • All System settings.

    • Adding apps.

  • Viewer: Has access to:

    • Watch and take snapshots of a video stream.

    • Watch and export recordings.

    • With PTZ user access: pan, tilt, and zoom.

The context menu contains:

Update user: Edit the user’s properties.

Delete user: Delete the user. You can’t delete the root user.

Anonymous users

Allow anonymous viewers: Turn on to allow anyone to access the device as a viewer without having to log in with a user account.

Allow anonymous PTZ operators: Turn on to allow anonymous users to pan, tilt, and zoom the image.

Events

Rules

A rule defines the conditions that must be met for the product to perform an action. The list shows all the currently configured rules in the product.

Note

You can create up to 256 action rules.

Add a rule: Click to create a rule.

Name: Enter a name for the rule.

Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by for example day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.

Condition: Select a condition from the list. A condition must be met for the device to perform an action. If multiple conditions are defined, all of them must be met to trigger the action. For information about specific conditions, see Get started with rules for events.

Use this condition as a trigger: Select to make this first condition function only as a starting trigger. It means that once the rule is activated it remains active for as long as all the other conditions are met, no matter the state of the first condition. If you don’t select this option, the rule will simply be active whenever all the conditions are met.

Invert this condition: Select if you want the condition to be the opposite of your selection.

Add a condition: Click to add an additional condition.

Action: Select an action from the list and enter its required information. For information about specific actions, see Get started with rules for events.

Recipients

You can set up your device to notify recipients about events or send files. The list shows all the recipients currently configured in the product, along with information about their configuration.

Note

You can create up to 20 recipients.

Add a recipient: Click to add a recipient.

Name: Enter a name for the recipient.

Type: Select from the list:

  • FTP

    • Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System > Network > IPv4 and IPv6.

    • Port: Enter the port number used by the FTP server. The default is 21.

    • Folder: Enter the path to the directory where you want to store files. If this directory doesn’t already exist on the FTP server, you will get an error message when uploading files.

    • Username: Enter the username for the login.

    • Password: Enter the password for the login.

    • Use temporary file name: Select to upload files with temporary, automatically generated filenames. The files get renamed to the desired names when the upload completes. If the upload is aborted/interrupted, you don’t get any corrupt files. However, you probably still get the temporary files. This way you know that all files that have the desired name, are correct.

    • Use passive FTP: Under normal circumstances the product simply requests the target FTP server to open the data connection. The device actively initiates both the FTP control and data connections to the target server. This is normally needed if there is a firewall between the device and the target FTP server.

  • HTTP

    • URL: Enter the network address to the HTTP server and the script that will handle the request. For example: http://192.168.254.10/cgi-bin/notify.cgi.

    • Username: Enter the username for the login.

    • Password: Enter the password for the login.

    • Proxy: Turn on and enter the required information if a proxy server must be passed to connect to the HTTP server.

  • HTTPS

    • URL: Enter the network address to the HTTPS server and the script that will handle the request. For example: https://192.168.254.10/cgi-bin/notify.cgi.

    • Validate server certificate: Select to validate the certificate that was created by HTTPS server.

    • Username: Enter the username for the login.

    • Password: Enter the password for the login.

    • Proxy: Turn on and enter the required information if a proxy server must be passed to connect to the HTTPS server.

  • Network storage

    You can add network storage such as a NAS (Network Attached Storage) and use it as a recipient to store files. The files are stored in the Matroska (MKV) file format.

    • Host: Enter the IP address or hostname for the network storage.

    • Share: Enter the name of the share on the host.

    • Folder: Enter the path to the directory where you want to store files.

    • Username: Enter the username for the login.

    • Password: Enter the password for the login.

  • SFTP

    • Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System > Network > IPv4 and IPv6.

    • Port: Enter the port number used by the SFTP server. The default is 22.

    • Folder: Enter the path to the directory where you want to store files. If this directory doesn’t already exist on the SFTP server, you will get an error message when uploading files.

    • Username: Enter the username for the login.

    • Password: Enter the password for the login.

    • SSH host public key (MD5): Enter the fingerprint of the remote host’s public key (a 32 hexadecimal digits string). The SFTP client supports SFTP servers using SSH-2 with RSA, DSA, ECDSA, and ED25519 host key types. RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server.

    • Use temporary file name: Select to upload files with temporary, automatically generated filenames. The files get renamed to the desired names when the upload completes. If the upload is aborted/interrupted, you don’t get any corrupt files. However, you probably still get the temporary files. This way you know that all files that have the desired name, are correct.

  • Email

    • Send email to: Enter the email address to send emails to. To enter multiple addresses, use commas to separate them.

    • Send email from: Enter the email address of the sending server.

    • Username: Enter the username for the mail server. Leave this field empty if the mail server does not require authentication.

    • Password: Enter the password for the mail server. Leave this field empty if the mail server does not require authentication.

    • Email server (SMTP): Enter the name of the SMTP server, for example smtp.gmail.com, smtp.mail.yahoo.com.

    • Port: Enter the port number for the SMTP server, using values in the range 0-65535. The default value is 587.

    • Encryption: To use encryption, select either SSL or TLS.

    • Validate server certificate: If you use encryption, select to validate the identity of the device. The certificate can be self-signed or issued by a Certificate Authority (CA).

    • POP authentication: Turn on to enter the name of the POP server, for example pop.gmail.com.

    • Note

      Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled emails and similar. Check the email provider's security policy to avoid your email account being locked or missing out on your expected emails.

  • TCP

    • Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System > Network > IPv4 and IPv6.

    • Port: Enter the port number used to access the server.

Test: Click to test the setup.

The context menu contains:

View recipient: Click to view all the recipient details.

Copy recipient: Click to copy a recipient. When you copy, you can make changes to the new recipient.

Delete recipient: Click to delete the recipient permanently.

Schedules

Schedules and pulses can be used as conditions in rules. The list shows all the schedules and pulses currently configured in the product, along with information about their configuration.

Add schedule: Click to create a schedule or pulse.

Manual trigger

The manual trigger is used to manually trigger a rule. The manual trigger can for example be used to validate actions during product installation and configuration.

MQTT

MQTT (Message Queuing Telemetry Transport) is a standard messaging protocol for the Internet of Things (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management systems (VMS).

Set up the device as an MQTT client. MQTT communication is based on two entities, the clients and the broker. The clients can send and receive messages. The broker is responsible for routing messages between clients.

You can learn more about MQTT in AXIS OS Portal.

MQTT client

Connect: Turn on or off the MQTT client.

Status: Shows the current status of the MQTT client.

Broker

Host: Enter the hostname or IP address of the MQTT server.

Protocol: Select which protocol to use.

Port: Enter the port number.

  • 1883 is the default value for MQTT over TCP

  • 8883 is the default value for MQTT over SSL

  • 80 is the default value for MQTT over WebSocket

  • 443 is the default value for MQTT over WebSocket Secure

Username: Enter the username that the client will use to access the server.

Password: Enter a password for the username.

Client ID: Enter a client ID. The client identifier is sent to the server when the client connects to it.

Clean session: Controls the behavior at connection and disconnection time. When selected, the state information is discarded at connect and disconnect.

Keep alive interval: The keep alive interval enables the client to detect when the server is no longer available without having to wait for the long TCP/IP timeout.

Timeout: The time interval in seconds to allow a connect to complete. Default value: 60

Device topic prefix: Used in the default values for the topic in the connect message and LWT message on the MQTT client tab, and in the publication conditions on the MQTT publication tab.

Reconnect automatically: Specifies whether the client should reconnect automatically after a disconnect.

Connect message

Specifies if a message should be sent out when a connection is established.

Send message: Turn on to send messages.

Use default: Turn off to enter your own default message.

Topic: Enter the topic for the default message.

Payload: Enter the content for the default message.

Retain: Select to keep the state of client on this Topic

QoS: Change the QoS layer for the packet flow.

Last Will and Testament message

The Last Will Testament (LWT) lets a client provide a testament along with its credentials when connecting to the broker. If the client disconnects ungracefully at some point later (maybe because his power source died), it can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics.

Send message: Turn on to send messages.

Use default: Turn off to enter your own default message.

Topic: Enter the topic for the default message.

Payload: Enter the content for the default message.

Retain: Select to keep the state of client on this Topic

QoS: Change the QoS layer for the packet flow.

MQTT publication

Use default condition prefix: Select to use the default condition prefix, that is defined using the device topic prefix in the MQTT client tab.

Include condition name: Select to include the topics that describe the condition in the MQTT topic.

Include condition namespaces: Select to include ONVIF topic namespaces in the MQTT topic.

Include serial number: Select to include the device’s serial number in the MQTT payload.

Add condition: Click to add a condition.

Retain: Defines which MQTT messages are sent as retained.

  • None: Send all messages as non-retained.

  • Property: Send only stateful messages as retained.

  • All: Send both stateful and stateless messages as retained.

QoS: Select the desired level for the MQTT publication.

MQTT subscriptions

Add subscription: Click to add a new MQTT subscription.

Subscription filter: Enter the MQTT topic that you want to subscribe to.

Use device topic prefix: Add the subscription filter as prefix to the MQTT topic.

Subscription type:

  • Stateless: Select to convert MQTT messages into a stateless message.

  • Stateful: Select to convert MQTT messages into a condition. The payload is used as the state.

QoS: Select the desired level for the MQTT subscription.

Storage

Network storage

Add network storage: Click to add a network share where you can save recordings.

  • Address: Enter the IP address or host name of the host server, typically a NAS (Network Attached Storage). We recommend you to configure the host to use a fixed IP address (not DHCP since a dynamic IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported.

  • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share, since each device gets its own folder.

  • User: If the server requires a login, enter the username. To log in to a specific domain server, type DOMAIN\username.

  • Password: If the server requires a login, enter the password.

  • SMB version: Select the SMB storage protocol version to connect to the NAS. If you select Auto, the device tries to negotiate one of the secure versions SMB: 3.02, 3.0, or 2.1. Select 1.0 or 2.0 to connect to older NAS that don’t support higher versions. You can read more about SMB support in Axis devices here.

  • Add share even if connection test fails: Select to add the network share even if an error is discovered during the connection test. The error can be, for example, that you didn’t enter a password even though the server requires one.

Remove network storage: Click to remove the connection to the network share. This removes all settings for the network share.

Write protect: Turn on to stop writing to the network share and protect recordings from being removed. You can’t format a write-protected network share.

Ignore: Turn on to stop storing recordings on the network share.

Retention time: Select how long to keep recordings, to limit the amount of old recordings or to comply with regulations regarding data storage. If the network storage becomes full, old recordings are removed before the selected time period has passed.

Tools

  • Test connection: Test the connection to the network share.

  • Format: Format the network share, for example when you need to quickly erase all data. cifs is the available file system option.

  • Click Use tool to activate the selected tool.

Onboard storage

Important

Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it.

Unmount: Click to safely remove the SD card.

Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a write-protected SD card.

Autoformat: Turn on to automatically format a newly inserted SD card. It formats the file system into ext4.

Ignore: Turn on to stop storing recordings on the SD card. When you ignore the SD card, the device no longer recognizes that the card exists. The setting is only available for administrators.

Retention time: Select how long to keep recordings, to limit the amount of old recordings or to comply with regulations regarding data storage. If the SD card becomes full, old recordings are removed before the selected time period has passed.

Tools

  • Check: Check for errors on the SD card. This only works for the ext4 file system.

  • Repair: Repair errors in the ext4 file system. To repair an SD card with the VFAT file system, eject the SD card, insert it in a computer and perform a disk repair.

  • Format: Format the SD card, for example when you need to change the file system or quickly erase all data. VFAT and ext4 are the two available file system options. The recommended format is ext4, due to its resilience against data loss if the card is ejected or if there is an abrupt power loss. However, you need a third-party ext4 driver or application to access the file system from Windows®.

  • Encrypt: Encrypt data that is stored.

  • Decrypt: Decrypt data that is stored.

  • Change password: Change the password required to encrypt the SD card.

  • Click Use tool to activate the selected tool.

Onboard storage

  • Hard drive
  • Free: The amount of free disk space.

  • Status: If the disk is mounted or not.

  • File system: The file system that is used by the disk.

  • Encrypted: If the disk is encrypted or not.

  • Temperature: The current temperature of the hardware.

  • Overall heath test: The result after checking the health of the disk.

  • Tools
  • Check: Check the storage device for errors and tries to repair it automatically.

  • Repair: Repair the storage device. Active recordings will pause during the repair. Repairing a storage device may result in lost data.

  • Format: Erase all recordings and format the storage device. Choose a file system.

  • Encrypt: Encrypt data that is stored.

  • Decrypt: Decrypt data that is stored. All files on the storage device will be erased.

  • Change password: Change the password for the disk encryption. Changing the password doesn't disrupt ongoing recordings.

  • Use tool: Click to run the selected tool

Unmount: Click before you disconnect the device from the system. All ongoing recordings will be stopped.

Write protect: Turn on write protection to protect the storage device from being overwritten.

Autoformat: The disk will be automatically formatted using the ext4 file system.

SIP

SIP settings

Session Initiation Protocol (SIP) is used for interactive communication sessions between users. The sessions can include audio and video.

Enable SIP: Check this option to make it possible to initiate and receive SIP calls.

Allow incoming calls: Check this option to allow incoming calls from other SIP devices.

  • Call handling
  • Call timeout: Set the maximum time a call can last before it ends if there is no answer (max 10 min).

  • Incoming call duration: Set the maximum time an incoming call can last (max 10 min).

  • End calls after: Set the maximum time that a call can last (max 60 min). Select Infinite call duration if you don’t want to limit the length of a call.

  • Ports
  • A port number must be between 1024 and 65535.
  • SIP port: The network port used for SIP communication. The signaling traffic through this port is non-encrypted. The default port number is 5060. Enter a different port number if required.

  • TLS port: The network port used for encrypted SIP communication. The signaling traffic through this port is encrypted with Transport Layer Security (TLS). The default port number is 5061. Enter a different port number if required.

  • RTP start port: The network port used for the first RTP media stream in a SIP call. The default start port number is 4000. Some firewalls block RTP traffic on certain port numbers.

  • NAT traversal
  • Use NAT (Network Address Translation) traversal when the device is located on an private network (LAN) and you want to make it available from outside of that network.
  • Note

    For NAT traversal to work, the router must support it. The router must also support UPnP®.

  • Each NAT traversal protocol can be used separately or in different combinations depending on the network environment.
  • ICE: The ICE (Interactive Connectivity Establishment) protocol increases the chances of finding the most efficient path to successful communication between peer devices. If you also enable STUN and TURN, you improve the ICE protocol’s chances.

  • STUN: STUN (Session Traversal Utilities for NAT) is a client-server network protocol that lets the device determine if it is located behind a NAT or firewall, and if so obtain the mapped public IP address and port number allocated for connections to remote hosts. Enter the STUN server address, for example, an IP address.

  • TURN: TURN (Traversal Using Relays around NAT) is a protocol that lets a device behind a NAT router or firewall receive incoming data from other hosts over TCP or UDP. Enter the TURN server address and the login information.

  • Audio and video
  • Audio codec priority: Select at least one audio codec with the desired audio quality for SIP calls. Drag-and-drop to change the priority.

  • Note

    The selected codecs must match the call recipient codec, since the recipient codec is decisive when a call is made.

  • Audio direction: Select allowed audio directions.

  • Video direction: Select allowed video directions.

  • Additional
  • UDP-to-TCP switching: Select to allow calls to switch transport protocols from UDP (User Datagram Protocol) to TCP (Transmission Control Protocol) temporarily. The reason for switching is to avoid fragmentation, and the switch can take place if a request is within 200 bytes of the maximum transmission unit (MTU) or larger than 1300 bytes.

  • Allow via rewrite: Select to send the local IP address instead of the router's public IP address.

  • Allow contact rewrite: Select to send the local IP address instead of the router's public IP address.

  • Register with server every: Set how often you want the device to register with the SIP server for the existing SIP accounts.

  • DTMF payload type: Changes the default payload type for DTMF.

SIP accounts

All current SIP accounts are listed under SIP accounts. For registered accounts, the colored circle lets you know the status.

  • The account is successfully registered with the SIP server.
  • There is a problem with the account. Possible reasons can be authorization failure, that the account credentials are wrong, or that the SIP server can’t find the account.

The peer to peer (default) account is an automatically created account. You can delete it if you create at least one other account and set that account as default. The default account is always used when a VAPIX® Application Programming Interface (API) call is made without specifying which SIP account to call from.

  • Account: Click to create a new SIP account.
  • Active: Select to be able to use the account.

  • Make default: Select to make this the default account. There must be a default account, and there can only be one default account.

  • Name: Enter a descriptive name. This can, for example, be a first and last name, a role, or a location. The name is not unique.

  • User ID: Enter the unique extension or phone number assigned to the device.

  • Peer-to-peer: Use for direct calls to another SIP device on the local network.

  • Registered: Use for calls to SIP devices outside the local network, through a SIP server.

  • Domain: If available, enter the public domain name. It will be shown as part of the SIP address when calling other accounts.

  • Password: Enter the password associated with the SIP account for authenticating against the SIP server.

  • Authentication ID: Enter the authentication ID used for authenticating against the SIP server. If it is the same as the user ID, you don’t need to enter the authentication ID.

  • Caller ID: The name which is presented to the recipient of calls from the device.

  • Registrar: Enter the IP address for the registrar.

  • Transport mode: Select the SIP transport mode for the account: UPD, TCP, or TLS. When you select TLS, you get the option to use media encryption.

  • Media encryption (only with transport mode TLS): Select the type of encryption for media (audio and video) in SIP calls.

  • Certificate (only with transport mode TLS): Select a certificate.

  • Verify server certificate (only with transport mode TLS): Check to verify the server certificate.

  • Secondary SIP server: Turn on if you want the device to try to register on a secondary SIP server if registration on the primary SIP server fails.

  • Answer automatically: Select to automatically answer an incoming call.

  • SIP secure: Select to use Secure Session Initiation Protocol (SIPS). SIPS uses the TLS transport mode to encrypt traffic.

  • Proxies

    • Proxy: Click to add a proxy.

    • Prioritize: If you have added two or more proxies, click to prioritize them.

    • Server address: Enter the IP address of the SIP proxy server.

    • Username: If required, enter the username for the SIP proxy server.

    • Password: If required, enter the password for the SIP proxy server.

  • Video

    • View area: Select the view area to use for video calls. If you select none, the native view is used.

    • Resolution: Select the resolution to use for video calls. The resolution affects the required bandwidth.

    • Frame rate: Select the number of frames per second for video calls. The frame rate affects the required bandwidth.

  • DTMF

    • Use RTP (RFC2833): Select to allow dual-tone multifrequency (DTMF) signaling, other tone signals and telephony events in RTP packets.

    • Use SIP INFO (RFC2976): Select to include the INFO method to the SIP protocol. The INFO method adds optional application layer information, generally related to the session.

    • DTMF sequence: Click to add an action rule triggered by touch-tone. You must activate the action rule in the Events tab.

    • Sequence: Enter the characters to trigger the action rule. Allowed characters: 0–9, A-D, #, and *.

    • Description: Enter a description of the action to be triggered.

SIP test call

SIP account: Select which account to make the test call from.

SIP address: Enter a SIP address and click to make a test call and verify that the account works.

Stream profiles

Click to create and save groups of video stream settings. You can use the settings in different situations, for example in continuous recording or when you use action rules to record.

ONVIF

ONVIF users

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end-users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems.

Add user: Click to add a new ONVIF user.

Username: Enter a unique username.

New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example letters, numbers, punctuation, and some symbols.

Repeat password: Enter the same password again

Role:

  • Administrator: Has full access to all settings. Administrators can also add, update, and remove other users.

  • Operator: Has access to all settings except:

    • All System settings.

    • Adding apps.

  • Media user: Allows access to the video stream only.

The context menu contains:

Update user: Edit the user’s properties.

Delete user: Delete the user. You can’t delete the root user.

By creating an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.

ONVIF media profiles

An ONVIF media profile consists of a set of configurations that you can use to change media stream settings.

Add media profile: Click to add a new ONVIF media profile.

profile_x: Click a profile to edit.

Detectors

Camera tampering

The camera tampering detector generates an alarm when the scene changes, for example because the lens is covered, sprayed or severely put out of focus, and the time in Trigger after has passed. The tampering detector only activates when the camera has not moved for at least 10 seconds. During this period the detector sets up a scene model to use as a comparison to detect tampering in current images. For the scene model to be set up properly, make sure that the camera is in focus, the lighting conditions are correct, and the camera doesn’t point at a scene that lacks contours, for example a blank wall. Camera tampering can be used as a condition to trigger actions.

Trigger after: Enter the minimum time that the tampering conditions must be active before the alarm triggers. This can help prevent false alarms for known conditions that affect the image.

Trigger on dark images: It is very difficult to generate alarms when the camera lens is sprayed, since it is impossible to distinguish that event from other situations where the image turns dark in a similar way, for example when the lighting conditions change. Turn on this parameter to generate alarms for all cases where the image turns dark. When it’s turned off, the device doesn’t generate any alarm when the image turns dark.

Audio detection

These settings are available for each audio input.

Sound level: Adjust the sound level to a value from 0–100, where 0 is the most sensitive and 100 the least sensitive. Use the activity indicator as a guide when you set the sound level. When you create events, you can use the sound level as a condition. You can choose to trigger an action if the sound level rises above, falls below or passes the set value.

Shock detection

Shock detector: Turn on to generate an alarm if the device is hit by an object or if it is tampered with.

Sensitivity level: Move the slider to adjust the sensitivity level at which the device should generate an alarm. A low value means that the device only generates an alarm if the hit is powerful. A high value means that the device generates an alarm even with mild tampering.

Video out

Power settings

Power settings

Delayed shutdown: Turn on if you want to set a delay time before the power is turned off.

Delay time: Set a delay time between 1 and 60 minutes.

Accessories

I/O ports

Use digital input to connect external devices that can toggle between an open and closed circuit, for example PIR sensors, door or window contacts, and glass break detectors.

Use digital output to connect external devices such as relays and LEDs. You can activate connected devices through the VAPIX® Application Programming Interface or in the device interface.

Port

Name: Edit the text to rename the port.

Direction: indicates that the port is an input port. indicates that it’s an output port. If the port is configurable, you can click the icons to change between input and output.

Normal state: Click open circuit, and for closed circuit.

Current state: Shows the current state of the port. The input or output is activated when the current state is different from the normal state. An input on the device has an open circuit when it’s disconnected or when there is a voltage above 1 V DC.

Note

During restart the output circuit is open. When the restart is complete, the circuit goes back to the normal position. If you change any settings on this page, the output circuits go back to their normal positions regardless of any active triggers.

Supervised: Turn on to make it possible to detect and trigger actions if someone tampers with the connection to digital I/O devices. In addition to detecting if an input is open or closed, you can also detect if someone has tampered with it (that is, cut or shorted). To supervise the connection requires additional hardware (end-of-line resistors) in the external I/O loop.

Logs

Reports and logs

Reports

  • View the device server report: Click to show information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

  • Download the device server report: Click to download the server report. It creates a .zip file that contains a complete server report text file in UTF–8 format, as well as a snapshot of the current live view image. Always include the server report .zip file when you contact support.

  • Download the crash report: Click to download an archive with detailed information about the server's status. The crash report contains information that is in the server report as well as detailed debug information. This report might contain sensitive information such as network traces. It can take several minutes to generate the report.

Logs

  • View the system log: Click to show information about system events such as device startup, warnings and critical messages.

  • View the access log: Click to show all failed attempts to access the device, for example when a wrong login password is used.

Network trace

Important

A network trace file might contain sensitive information, for example certificates or passwords.

A network trace file can help you troubleshoot problems by recording activity on the network. Select the duration of the trace in seconds or minutes, and click Download.

Remote system log

Syslog is a standard for message logging. It allows separation of the software that generates messages, the system that stores them, and the software that reports and analyzes them. Each message is labeled with a facility code, which indicates the software type generating the message, and assigned a severity level.

Server: Click to add a new server.

Host: Enter the hostname or IP address of the server.

Format: Select which syslog message format to use.

    • RFC 3164

    • RFC 5424

    Protocol: Select the protocol and port to use:

    • UDP (Default port is 514)

    • TCP (Default port is 601)

    • TLS (Default port is 6514)

    Severity: Select which messages to send when triggered.

    CA certificate set: See the current settings or add a certificate.

    Plain config

    Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

    SSH server

    Secure Shell (SSH): Turn on to allow a user to securely log on and perform shell and network services over the network.

    Maintenance

    Restart: Restart the device. This does not affect any of the current settings. Running applications restart automatically.

    Restore: Return most settings to the factory default values. Afterwards you must reconfigure the device and apps, reinstall any apps that didn’t come preinstalled, and recreate any events and PTZ presets.

    Important

    The only settings saved after restore are:

    • Boot protocol (DHCP or static)
    • Static IP address
    • Default router
    • Subnet mask
    • 802.1X settings
    • O3C settings

    Factory default: Return all settings to the factory default values. Afterwards you must reset the IP address to make the device accessible.

    Note

    All Axis device firmware is digitally signed to ensure that you only install verified firmware on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed firmware, secure boot, and security of private keys” at axis.com.

    Firmware upgrade: Upgrade to a new firmware version. New firmware releases can contain improved functionality, bug fixes, and completely new features. We recommend you to always use the latest release. To download the latest release, go to axis.com/support.

    • When you upgrade, you can choose between three options:
    • Standard upgrade: Upgrade to the new firmware version.

    • Factory default: Upgrade and return all settings to the factory default values. When you choose this option, you can’t revert to the previous firmware version after the upgrade.

    • Autorollback: Upgrade and confirm the upgrade within the set time. If you don’t confirm, the device reverts to the previous firmware version.

    Firmware rollback: Revert to the previously installed firmware version.

    Optics

    Temperature compensation: Turn on if you want the focus position to be corrected based on the temperature in the optics.

    IR compensation: Turn on if you want the focus position to be corrected when IR-cut filter is off and when there is IR light.

    Calibrate zoom and focus: Click to reset the optics and the zoom and focus settings to the factory default position. You need to do this if the optics have lost calibration during transport, or if the device has been exposed to extreme vibrations.

    Specifications

    LED Indicators

    Status LEDIndication
    Unlit

    Connection and normal operation.

    Green

    Steady green for 10 seconds for normal operation after startup completed.

    Amber

    Steady during startup. Flashes during firmware upgrade or reset to factory default.

    Amber/Red

    Flashes amber/red if network connection is unavailable or lost.

    Red

    Firmware upgrade failure.

    SD card slot

    NOTICE
    • Risk of damage to SD card. Do not use sharp tools, metal objects, or excessive force when inserting or removing the SD card. Use your fingers to insert and remove the card.
    • Risk of data loss and corrupted recordings. Do not remove the SD card while the product is running. Unmount the SD card from the product’s webpage before removal.

    This product supports microSD/microSDHC/microSDXC cards.

    For SD card recommendations, see axis.com.

    microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

    Buttons

    Control button

    Connectors

    Network connector

    RJ45 Ethernet connector with Power over Ethernet (PoE).

    Audio connector

    • Audio in – 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

    Audio input

    1 Tip2 Ring3 Sleeve

    Unbalanced microphone (with or without electret power) or line

    Electret power if selected

    Ground

    For audio in, the left channel is used from a stereo signal.

    I/O connector

    Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:

    Digital input –
    For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors.
    Digital output –
    For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, trough an event or from the product’s webpage.

    4-pin terminal block

    Example
    1. DC ground
    2. DC output 12 V, max 25 mA
    3. Digital input
    4. Digital output

    Troubleshooting

    Unknown vehicles are marked as accepted

    If the application lets in vehicles with license plates that are not in the allowlist, one probable reason is that the comparison allows a deviation of one character.
    For example, if AXI S1234 is in the allowlist the application accepts AXI SI234.
    Similarly, if AXIS 1234 is in the allowlist the application accepts AXI 1234.

    The connection between the application and controller or relay module doesn’t work

    Make sure the controller, or relay module, allows data traffic through HTTP. To find out how to change this setting, go to the user manual for the corresponding device.

    For users of AXIS Camera Station

    Set up AXIS License Plate Verifier

    When a device is configured with AXIS License Plate Verifier, it is considered as an external data source in AXIS Camera Station. You can connect a view to the data source, search for the license plates that are captured by the device, and view the image of the license plates.

    Note
    • It requires AXIS Camera Station 5.38 or later.
    • AXIS License Plate Verifier requires a license.

    Limitations:

    • After a new external data source is added, you need to close and reopen the Data search tab to view the events related to the newly added data source.

    1. Download AXIS License Plate Verifier from axis.com. You need to log in with your MyAxis account and select your device model.

    2. In the device’s configuration page, go to Settings > Apps.

      1. Install and activate the application. See AXIS License Plate Verifier user manual.

      2. Start the application.

      3. Configure the application. See AXIS License Plate Verifier user manual.

    3. For an existing AXIS Camera Station installation, renew your server certificate that is used to communicate with the client.

      1. Go to Configuration > Security > Certificates > Certificate renewal.

      2. Click Renew.

      3. Restart AXIS Camera Station service.

    4. Turn on time synchronization to use the AXIS Camera Station server as the NTP server. See Server settings.

    5. Add the device to AXIS Camera Station.

      1. Go to Configuration > Devices > Add devices.

      2. Select your device in the list and click Add. If your device is not listed, use Manual search to find it manually.

      3. Select Continuous as the recording method, click Install.

      4. Note

        For other event recordings, we recommend that you set up action rules with AXIS License Plate Verifier device event as trigger. See Create device event triggers.

      5. When the first event is received, a data source is automatically added under Configuration > Devices > External data sources.

    6. Connect the data source to a view.

      1. Go to Configuration > Devices > External data sources.

      2. Select the data source and click Edit.

      3. Select a view and click OK.

    7. Search for license plates that are captured by the device.

      1. Go to Data search.

      2. Set the start and end date and time.

      3. Type the keywords in the search field. For example a license plate number.

      4. Select a source in which you want to search.

      5. Click Search.

      6. Click a search result to go to the related recording to track the event.

      7. Click to export the search results to a .txt file.

    Technical issues, clues, and solutions

    If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

    Problems upgrading the firmware

    Firmware upgrade failure

    If the firmware upgrade fails, the device reloads the previous firmware. The most common reason is that the wrong firmware file has been uploaded. Check that the name of the firmware file corresponds to your device and try again.

    Problems after firmware upgrade

    If you experience problems after a firmware upgrade, roll back to the previously installed version from the Maintenance page.

    Problems setting the IP address

    The device is located on a different subnet

    If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you cannot set the IP address. Contact your network administrator to obtain an IP address.

    The IP address is being used by another device

    Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window, type ping and the IP address of the device):

    • If you receive: Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the device.

    • If you receive: Request timed out, this means that the IP address is available for use with the Axis device. Check all cabling and reinstall the device.

    Possible IP address conflict with another device on the same subnet

    The static IP address in the Axis device is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the device.

    The device can’t be accessed from a browser

    Can’t log in

    When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address field.

    If the password for the user root is lost, the device must be reset to the factory default settings. See Reset to factory default settings.

    The IP address has been changed by DHCP

    IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

    If required, a static IP address can be assigned manually. For instructions, go to axis.com/support.

    Certificate error when using IEEE 802.1X

    For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server. Go to System > Date and time.

    The device is accessible locally but not externally

    To access the device externally, we recommend you to use one of the following applications for Windows®:

    • AXIS Companion: free of charge, ideal for small systems with basic surveillance needs.

    • AXIS Camera Station: 30-day trial version free of charge, ideal for small to mid-size systems.

    For instructions and download, go to axis.com/vms.

    Problems with streaming

    Multicast H.264 only accessible by local clients

    Check if your router supports multicasting, or if you need to configure the router settings between the client and the device. You might need to increase the TTL (Time To Live) value.

    No multicast H.264 displayed in the client

    Check with your network administrator that the multicast addresses used by the Axis device are valid for your network.

    Check with your network administrator to see if there is a firewall that prevents viewing.

    Poor rendering of H.264 images

    Ensure that your graphics card uses the latest driver. You can usually download the latest drivers from the manufacturer’s website.

    Color saturation is different in H.264 and Motion JPEG

    Modify the settings for your graphics adapter. Go to the adapter’s documentation for more information.

    Lower frame rate than expected

    • See Performance considerations.

    • Reduce the number of applications running on the client computer.

    • Limit the number of simultaneous viewers.

    • Check with the network administrator that there is enough bandwidth available.

    • Lower the image resolution.

    • The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis device.

    Reset to factory default settings

    Important

    Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values.

    Note

    The camera has been preconfigured with AXIS License Plate Verifier. If you reset to factory default, you need to reinstall the license key. See Install the application.

    To reset the product to the factory default settings:

    1. Disconnect power from the product.

    2. Press and hold the control button while reconnecting power. See .

    3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.

    4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.

    5. Use the installation and management software tools to assign an IP address, set the password, and access the device.

      The installation and management software tools are available from the support pages on axis.com/support.

    You can also reset parameters to factory default through the device’s webpage. Go to Maintenance > Factory default and click Default.

    Upgrade the firmware

    Important

    Preconfigured and customized settings are saved when you upgrade the firmware (provided that the features are available in the new firmware) although this is not guaranteed by Axis Communications AB.

    Important

    Make sure the device remains connected to the power source throughout the upgrade process.

    Note

    When you upgrade the device with the latest firmware in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade the firmware. To find the latest firmware and the release notes, go to axis.com/support/firmware.

    1. Download the firmware file to your computer, available free of charge at axis.com/support/firmware.

    2. Log in to the device as an administrator.

    3. Go to Maintenance > Firmware upgrade and click Upgrade.

    4. When the upgrade has finished, the product restarts automatically.

    You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager.

    Performance considerations

    When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this also affects the frame rate.

    The following factors are the most important to consider:

    • High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth.

    • Rotating the image in the GUI will increase the product's CPU load.

    • Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.

    • Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth.

      Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that streams are identical.

    • Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.

    • Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.

    • Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.

    • Heavy network utilization due to poor infrastructure affects the bandwidth.

    • Viewing on poorly performing client computers lowers perceived performance and affects frame rate.

    • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.