AXIS V5925 PTZ Network Camera

To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

For more information about how to find and assign IP addresses, go to How to assign an IP address and access your device.

You can use the device with the following browsers:

*To use AXIS OS web interface with iOS 15 or iPadOS 15, go to Settings > Safari > Advanced > Experimental Features and disable NSURLSession Websocket.

If you need more information about recommended browsers, go to AXIS OS Portal.

1. Open a browser and enter the IP address or host name of the Axis device.

   If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

2. Enter the username and password. If you access the device for the first time, you must set the root password. See Set a new password for the root account.

3. The live view page opens in your browser.

1. Type a password. Follow the instructions about secure passwords. See Secure passwords.

2. Retype the password to confirm the spelling.

3. Click Create login. The password has now been configured.

The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.

To protect your data we strongly recommend that you:

• Use a password with at least 8 characters, preferably created by a password generator.

• Don’t expose the password.

• Change the password at a recurring interval, at least once a year.

This section includes instructions about configuring your device. If you want to learn more about how certain features work, go to Learn more.

To reduce noise in low-light conditions, you can adjust one or more of the following settings:

• Note

  A high max shutter value can result in motion blur.

• To slow down the shutter speed, set max shutter to the highest possible value.

• Reduce sharpness in the image.

• Note

  When you reduce the max gain, the image can become darker.

• Set the max gain to a lower value.

• Open the aperture.

• To reduce motion blur in low-light conditions, adjust one or more of the following settings in Settings > Image > Exposure:
• Note

  When you increase the gain, image noise also increases.

• Set Max shutter to a shorter time, and Max gain to a higher value.

• If you still have problems with motion blur:

• Increase the light level in the scene.

• Mount the camera so that objects move toward it or away from it rather than sideways.

• Go to Settings > Image > Capture mode and make sure to select the capture mode that has the highest resolution.

• Go to Settings > Stream and set the compression as low as possible.

• Go to Live view settings > Video format and select MJPEG streaming.

• Go to Settings > Stream and turn off Zipstream functionality.

Electronic Image Stabilization (EIS) can be used in environments where the product is mounted in an exposed location and subject to vibrations, for example, wind or passing traffic. Turn on EIS to get a smoother and steadier image without blur.

EIS also reduces the file size of the compressed image and lowers the bitrate of the video stream.

1. Go to Settings > Image > Image correction.

2. Turn on EIS.

3. Use the slider to adjust the electronic image stabilization.

You can add an image as an overlay in the video stream.

1. Go to Settings > Overlay.

2. Click Image list.

3. Upload an image and click Done.

4. Click Create overlay.

5. Select Image and click Create.

6. Select the image from the drop-down list.

7. To position the image overlay, choose Custom or one of the presets.

8. Click Create.

You can show the pan or tilt position as an overlay in the image.

1. Go to Settings > Overlay and click Create overlay.

2. Select Text and click Create.

3. In the text field, type #x to show the pan position.

   Type #y to show the tilt position.

4. Choose appearance, text size, and alignment.

5. The current pan and tilt positions show up in the live view image and in the recording.

If there are parts of the scene that you don’t want the camera to reach, you can limit the pan, tilt, and zoom movements. For example, you want to protect the privacy of residents in an apartment building, which is located close to a parking lot that you intend to monitor. To limit the movements, go to Settings > PTZ > Limits.

There are two ways to control this camera with VISCA:

VISCA over IP –

Select this to communicate over the Ethernet.

VISCA over serial –

Select this to communicate over serial connection.

1. Go to Settings > System > Accessories.

2. Turn on VISCA.

3. Select VISCA over IP.

1. Connect a serial cable to the RS232 connector.

2. Go to Settings > System > Accessories.

3. Turn on VISCA.

4. Select VISCA over serial.

5. Select the camera’s Position in series.

6. • Select Point to point if the device is directly connected to the VISCA controller.

   • Select Endpoint if the device is the last device in the daisy chain.

   • Select In-chain (daisy chain) if the device is in the middle of the daisy chain.

7. Select Baud rate.

This section includes instructions about configuring your device. To learn more about how streaming and storage works, go to Streaming and storage.

1. Go to live view and select H.264.

2. Go to Settings > Stream.

3. Do one or more of the following:

4. • Note

     The zipstream settings are used for both H.264 and H.265.

   • Turn on dynamic GOP and set a high GOP length value.

   • Increase the compression.

   • Turn on dynamic FPS.

Your camera can transmit a live video stream to a monitor even without a network connection.

• Connect an external monitor using the HDMI connector or the SDI connector.

1. To store recordings on the network, you need to set up your network storage.

2. Go to Settings > System > Storage.

3. Click Setup under Network storage.

4. Enter the IP address of the host server.

5. Enter the name of the shared location on the host server.

6. Move the switch if the share requires a login, and enter username and password.

7. Click Connect.

To record video you must first set up network storage, see Set up network storage, or have an SD card installed.

1. Record video

2. Go to the live view.

3. To start a recording, click Record. Click again to stop the recording.

1. Watch video

2. Click Storage > Go to recordings.

3. Select your recording in the list and it will play automatically.

You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions. The conditions can be used to trigger the actions. For example, the device can start a recording or send an email when it detects motion, or show an overlay text while the device is recording.

To learn more, check out our guide Get started with rules for events.

1. Go to Settings > System > Events to set up a rule. The rule defines when the device will perform certain actions. Rules can be setup as scheduled, recurring, or for example, triggered by motion detection.

2. Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the conditions must be met to trigger the action.

3. Select which Action the device should perform when the conditions are met.

1. Turn on audio:

2. Go to Settings > Audio and turn on Allow audio.

3. Go to Input > Type and select your audio source.

4. Edit the stream profile which is used for the recording:

5. Go to Settings > Stream and click Stream profiles.

6. Select the stream profile and click Audio.

7. Select the checkbox and select Include.

8. Click Save.

9. Click Close.

1. Use a can of compressed air to remove any dust or loose dirt from the device.

2. If necessary, clean the lens with a soft cloth dampened with lukewarm water.

Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. The capture mode also affects light sensitivity. A capture mode with a high maximum frame rate has reduced light sensitivity and vice versa.

Which capture mode to choose depends on the requirements of frame rate and resolution for the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com.

Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration. You can add either text or an image.

Decide which compression method to use based on your viewing requirements, and on the properties of your network. The available options are:

Motion JPEG

Motion JPEG, or MJPEG, is a digital video sequence that is made up of a series of individual JPEG images. These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion. For the viewer to perceive motion video the rate must be at least 16 image frames per second. Full motion video is perceived at 30 (NTSC) or 25 (PAL) frames per second.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image contained in the stream.

H.264 or MPEG-4 Part 10/AVC

H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats. This means that less network bandwidth and storage space are required for a video file. Or seen another way, higher video quality can be achieved for a given bitrate.

H.265 or MPEG-H Part 2/HEVC

H.265 can, without compromising image quality, reduce the size of a digital video file by more than 25% compared to H.264.

The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.

The Stream tab contains settings for video streams. You get these settings if you request a video stream from the product and don’t specify for example resolution, or frame rate. When you change the settings in the Stream tab, it doesn’t affect ongoing streams, but it will take effect when you start a new stream.

The Stream profiles settings override the settings from the Stream tab. If you request a stream with a specific stream profile, the stream contains the settings of that profile. If you request a stream without specifying a stream profile, or request a stream profile that doesn't exist in the product, the stream contains the settings from the Stream tab.

Bitrate control helps you to manage the bandwidth consumption of your video stream.

Variable bitrate (VBR)
Variable bitrate allows the bandwidth consumption to vary depending on the level of activity in the scene. The more activity, the more bandwidth you need. With variable bitrate you are guaranteed constant image quality, but you need to make sure you have storage margins.

Maximum bitrate (MBR)
Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate. We recommend that you configure the target bitrate to a higher value than the expected bitrate. This gives you a margin in case there is a high level of activity in the scene.

Average bitrate (ABR)
With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes. You are more likely to get better image quality when in scenes with a lot of activity if you use the average bitrate option. You can define the total storage required to store the video stream for a specified amount of time (retention time) when image quality is adjusted to meet the specified target bitrate. Specify the average bitrate settings in one of the following ways:

• To calculate the estimated storage need, set the target bitrate and the retention time.

• To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator.

• 1. Target bitrate
  2. Actual average bitrate
• You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.
• 1. Target bitrate
  2. Actual average bitrate

AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. To find out more about available applications, downloads, trials and licenses, go to axis.com/applications.

To find the user manuals for Axis applications, go to help.axis.com.

With autotracking, the camera automatically zooms in on and tracks moving objects, for example a vehicle or a person. You can manually select an object to track, or set up trigger areas and let the camera detect moving objects. The application is best suited for open areas with no obscuring objects and where movement is unusual. When the camera doesn't track an object, it returns to its connected preset position.

Unbalanced inputs are the most commonly used as they are affordable, easily available and compatible with most inputs thanks to the 3.5 mm connector. Use the Unbalanced line input for signals coming from a media player or computer.

However, some considerations need to be made when installations require a longer cable between the source and the camera, or if there is interference from external sources. This is because the cables can act like an antenna and pick up unwanted noise and interference from external sources such as power cables or even wireless devices. Always make sure that your unbalanced cable is no longer than it needs to be, and plan the cable run carefully. For example, do not run them parallel to other cables, especially power cables. This is especially true for unbalanced microphones as all microphone level inputs need to be amplified considerably, resulting in the amplification of the unwanted noise and interference. Most small unbalanced (electret type) microphones require a small voltage to power them. In this case, select the Powered unbalanced microphone option.

When longer cable runs are required, and if your equipment at each end is compatible, using an XLR input with a balanced cable is highly recommended. Apart from allowing the use of more specialized microphones, this professional system rejects outside interference, allowing for much longer cable runs. Select the Balanced microphone input when using dynamic type microphones. If you are using a condenser type microphone, they will typically require a 48 V phantom power supply. This can be provided by the camera through the XLR connector when Phantom-powered balanced microphone is selected.

To reset the product to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the control button while reconnecting power. See Product overview.

3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.

4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.

5. Use the installation and management software tools to assign an IP address, set the password, and access the video stream.

   The installation and management software tools are available from the support pages on axis.com/support.

It is also possible to reset parameters to factory default through the web interface. Go to Settings > System > Maintenance and click Default.

Axis offers product firmware management according to either the active track or the long-term support (LTS) tracks. Being on the active track means continuously getting access to all the latest product features, while the LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates.

Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track. With LTS, the products can maintain cybersecurity without introducing any significant functional changes or affecting any existing integrations. For more detailed information about Axis product firmware strategy, go to axis.com/support/firmware.

Firmware is the software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem.

To check the current firmware:

1. Go to the product’s webpage.

2. Click the help menu .

3. Click About.

AXIS Device Manager can be used for multiple upgrades. Find out more at axis.com/products/axis-device-manager.

1. Download the firmware file to your computer, available free of charge at axis.com/support/firmware.

2. Log in to the product as an administrator.

3. Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has finished, the product restarts automatically.

If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this also affects the frame rate.

The following factors are the most important to consider:

• High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth.

• Rotating the image in the GUI can increase the product's CPU load.

• Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.

• Access by large numbers of Motion JPEG or unicast H.265 clients affects the bandwidth.

• Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth.

  Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that streams are identical.

• Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.

• Accessing Motion JPEG and H.265 video streams simultaneously affects both frame rate and bandwidth.

• Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.

• Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.

• Heavy network utilization due to poor infrastructure affects the bandwidth.

• Viewing on poorly performing client computers lowers perceived performance and affects frame rate.

• Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.

Contact support at axis.com/support.

This product supports SD/SDHC/SDXC cards.

For SD card recommendations, see axis.com.

SD, SDHC, and SDXC Logos are trademarks of SD-3C LLC. SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

• The control button is used for:

• Resetting the product to factory default settings. See Reset to factory default settings.

• Connecting to an AXIS Video Hosting System service. To connect, press and hold the button for about 3 seconds until the status LED flashes green.

The BNC connector is used for connecting broadcast equipment using SDI. Connect a 75 Ohm coaxial SDI cable.

Use the HDMI^TM connector to connect a display or public view monitor.

RJ45 Ethernet connector.

3.5 mm connector

• Audio in – 3.5 mm input for a digital microphone, an analog mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

• Audio in – 3.5 mm input for a stereo microphone, or a line-in stereo signal.

• Audio out – 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A pair of headphones can also be attached. A stereo connector must be used for audio out.

Audio input

Audio output

XLR connector

• Left – 3-pin XLR connector for balanced audio input. Use left connector for mono.

• Right – 3-pin XLR connector for balanced audio input.

Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (12 V DC output), the I/O connector provides the interface to:

Digital input –

For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors.

Digital output –

For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, through an event or from the product’s webpage.

4-pin terminal block

Example

1. DC ground
2. DC output 12 V, max 25 mA
3. Digital input
4. Digital output

DC connector. Use the supplied adapter.

6-pin terminal block for the RS232 serial interface. This is used to control the camera using the VISCA protocol.