AXIS A1810-B Network Door Controller - User manual

The network door controller can easily be connected to your existing IP network. Each network door controller can power and control up to 16 readers and 8 locks.

To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

For more information about how to find and assign IP addresses, go to How to assign an IP address and access your device.

You can use the device with the following browsers:

✓: Recommended
*: Supported with limitations

1. Open a browser and type the IP address or host name of the Axis device.

   If you don’t know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

2. Type the username and password. If you access the device for the first time, you must create an administrator account. See Create an administrator account.

For descriptions of all features and settings in the web interface of devices with AXIS OS, see AXIS OS web interface help.

The first time you log in to your device, you must create an administrator account.

1. Enter a username.

2. Enter a password. See Secure passwords.

3. Re-enter the password.

4. Accept the license agreement.

5. Click Add account.

The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.

To protect your data we strongly recommend that you:

• Use a password with at least 8 characters, preferably created by a password generator.

• Don’t expose the password.

• Change the password at a recurring interval, at least once a year.

1. To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack:

2. Reset to factory default settings. See Reset to factory default settings.

   After the reset, secure boot guarantees the state of the device.

3. Configure and install the device.

This video gives you an overview of the device’s web interface.

For how to configure your device, see AXIS Camera Station user manual or third-party solutions.

• In the door controller's web interface, go to Device > I/Os and relays.

• Click Add encryption key.

• If you have generated the encryption key before, enter the key and click OK.

• To generate an encryption key:

• • Click Generate key.

  • Click Export key to save the key. If the encryption key is lost, you will lose access to the device.

  • Click OK.

• Click Add AXIS A9910.

• Enter the name and select the RS485 port and address to use.

• Click OK.

With a reader inside the elevator cabin, you can control the floor access by using the door controller and AXIS A9910. See Add AXIS A9910.

You can connect up to 16 floors linked to a single door controller and AXIS A9910 expansion modules:

• The expansion modules use one reader port on the controller.

• The other reader port is used by the reader placed inside the elevator cabin.

To read about all the features and settings available in the web interface of devices with AXIS OS, go to AXIS OS web interface help.

For product-specific information about cybersecurity, see the product's datasheet at axis.com.

For in-depth information about cybersecurity in AXIS OS, read the AXIS OS Hardening guide.

Axis provides a notification service with information about vulnerability and other security related matters for Axis devices. To receive notifications, you can subscribe at axis.com/security-notification-service.

To minimize customers' risk of exposure, Axis, as a Common Vulnerability and Exposures (CVE) numbering authority (CNA), follows industry standards to manage and respond to discovered vulnerabilities in our devices, software, and services. For more information about Axis vulnerability management policy, how to report vulnerabilities, already disclosed vulnerabilities, and corresponding security advisories, see axis.com/vulnerability-management.

Axis devices with factory default settings are pre-configured with secure default protection mechanisms. We recommend using more security configuration when installing the device. To learn more about Axis' approach to cybersecurity, including best practices, resources, and guidelines for securing your devices, go to axis.com/about-axis/cybersecurity.

(*) Relay is active when COM is connected to NO.

• The control button is used for:

• Resetting the product to factory default settings. See Reset to factory default settings.

RJ45 Ethernet connector with Power over Ethernet Plus (PoE+).

UL: Power over Ethernet (PoE) shall be over Ethernet IEEE 802.3af/802.3at Type 1 Class 3 or Power over Ethernet Plus (PoE+) IEEE 802.3at Type 2 Class 4 power limited injector that provides 44–57 V DC, 15.4 W / 30 W.  Power over Ethernet (PoE) has been evaluated by UL with AXIS 30 W Midspan.

To power the device, you need to connect the following connectors:

1. PoE or DC IN. See Power priority.

2. DC IN DOOR 1–4 (required).

3. DC IN DOOR 5–8 (required).

• When PoE and DC IN are both connected before the device is powered, PoE is used for powering.

• PoE and DC IN are both connected and PoE is currently powering. When PoE is lost, the device uses DC IN for powering without restart.

• PoE and DC IN are both connected and DC IN is currently powering. When DC IN is lost, the device restarts and uses PoE for powering.

• When DC IN is used during startup and PoE is connected after the device has started, DC IN is used for powering.

• When PoE is used during startup and DC IN is connected after the device has started, PoE is used for powering.

Three 2-pin terminal blocks for DC power input. See Power options.

DC IN

Optional to power the device. You can use PoE instead. See Power priority.

DC IN DOOR 1–4

Required to power the device.

DC IN DOOR 5–8

Required to power the device.

UL: DC power to be supplied by a UL 294, UL 603, or UL 2610 listed power supply, depending on application, with appropriate ratings.

One 8-pin terminal block

Digital inputs supports supervision with end of line resistors. If the connection is interrupted, an alarm is triggered. To use supervised inputs, install end of line resistors. Use the connection diagram for supervised inputs. See Supervised inputs.

One 4-pin terminal block

One 4-pin terminal block for form C relays that can be used, for example, to control a lock or an interface to a gate.

Relay power jumper

When the relay power jumper is fitted, it connects 12 V DC or 24 V DC to the relay COM pin.

It can be used to connect a lock between the GND and NO, or GND and NC pins.

Use the auxiliary connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (DC output), the auxiliary connector provides the interface to:

Digital input

For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors.

Supervised input

Enables possibility to detect tampering on a digital input.

Digital output

For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface or from the product’s webpage.

4-pin terminal block

Two 2-pin terminal blocks for external devices, for example glass break or fire detectors.

UL: The connector has not been evaluated by UL for burglar or fire alarm use.

Eight 4-pin terminal blocks supporting OSDP protocol for communication with the reader.

It can connect up to sixteen OSDP readers or Wiegand readers. 2 A at 12 V DC is reserved for readers connected to DOOR 1–4 and DOOR 5–8 separately.

Configured for one OSDP reader

Configured for two OSDP readers (multi-drop)

Eight 5-pin terminal blocks for door monitoring devices (digital input).

Door monitor supports supervision with end of line resistors. If the connection is interrupted, an alarm is triggered. To use supervised inputs, install end of line resistors. Use the connection diagram for supervised inputs. See Supervised inputs.

Eight 4-pin terminal blocks for form C relays that can be used, for example, to control a lock or an interface to a gate.

Relay power jumper

When the relay power jumper is fitted, it connects 12 V DC or 24 V DC to the relay COM pin.

It can be used to connect a lock between the GND and NO, or GND and NC pins.

Eight 3-pin terminal blocks for form C relays that can be used, for example, to control a lock or an interface to a gate.

To use supervised inputs, install end of line resistors according to the diagram below.

Parallel first connection

The resistor values must be 4.7 kΩ and 22 kΩ.

Serial first connection

The resistor values must be the same and possible values are 1 kΩ, 2.2 kΩ, 4.7 kΩ and 10 kΩ.

To reset the product to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the control button while reconnecting power. See Product overview.

3. Keep the control button pressed for 25 seconds until the status LED indicator turns amber for the second time.

4. Release the control button. The process is complete when the status LED indicator turns green. If no DHCP server is available on the network, the device IP address will default to one of the following:

5. • Devices with AXIS OS 12.0 and later: Obtained from the link-local address subnet (169.254.0.0/16)

   • Devices with AXIS OS 11.11 and earlier: 192.168.0.90/24

6. Use the installation and management software tools, assign an IP address, set the password, and access the product.

You can also reset parameters to factory default through the device’s web interface. Go to Maintenance > Factory default and click Default.

Axis offers device software management according to either the active track or the long-term support (LTS) tracks. Being on the active track means continuously getting access to all the latest product features, while the LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates.

Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track. With LTS, the products can maintain cybersecurity without introducing any significant functional changes or affecting any existing integrations. For more detailed information about Axis device software strategy, go to axis.com/support/device-software.

AXIS OS determines the functionality of our devices. When you troubleshoot a problem, we recommend that you to start by checking the current AXIS OS version. The latest version might contain a correction that fixes your particular problem.

To check the current AXIS OS version:

1. Go to the device’s web interface > Status.

2. Under Device info, see the AXIS OS version.

1. Download the AXIS OS file to your computer, available free of charge at axis.com/support/device-software.

2. Log in to the device as an administrator.

3. Go to Maintenance > AXIS OS upgrade and click Upgrade.

4. When the upgrade has finished, the product restarts automatically.

5. When the product has been restarted, clear the web browser's cache.

Problems upgrading AXIS OS

Problems setting the IP address

Problems accessing the device

Problems with MQTT

Problems with operating the device

If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

If you need more help, go to axis.com/support.