About the web client
The web client gives access to AXIS Camera Station Pro and AXIS Camera Station Edge recordings and live video in your web browser. Choose to access the system on a private network using the AXIS Camera Station Pro web client (for AXIS Camera Station Pro only) or access your system from anywhere with the AXIS Camera Station Cloud web client.
AXIS Camera Station Cloud web client | AXIS Camera Station Pro web client | |
---|---|---|
Use case | Allows an organization operator or administrator to view live and recorded video from any system within your organization, from anywhere on the internet. | Allows an AXIS Camera Station user to view live and recorded video from a system on a private network. |
Configuration | In general, there's no need for any network configuration. However, our services include monthly 300 GB of relay data per organization. We recommend configuring your network to support peer-to-peer video transfer if your usage exceeds the data limit. | Using the appropriate network configuration, you can use the AXIS Camera Station Pro web client to access a server over the internet. |
User management | My Axis users with permissions configured in User management in My Systems. All users have access to all systems within the same organization. | The same Windows users and groups with the same permissions configured in the AXIS Camera Station system. |
Updates | The web servers run on Axis cloud servers and always have the latest features and updates. | The web server runs on the same server as your main AXIS Camera Station recording server. Each new version of AXIS Camera Station Pro also includes updates for the web client. |
Client system recommendations
- Browsers
- ChromeTM version 56 and later, EdgeTM version 79 and later, Safari® version 11 and later
- CPU
- Intel Core i5
- RAM
- 4 GB
- Graphics card
- 256 MB onboard video memory
- Graphics card driver
- Always use the latest version
- Network
- 100 Mbps
- Internet access - Required for AXIS Camera Station Cloud web client
- 100 Mbps
- File player for exported video
- Supported web browsers and VLC
Access your system
The way you access your system differs depending on whether you’re connecting to a server on your private network with the AXIS Camera Station Pro web client, or through the cloud with the AXIS Camera Station Cloud web client.
AXIS Camera Station Pro web client
Before you access your AXIS Camera Station server on your private network using the AXIS Camera Station Pro web client, we recommend that you install the AXIS Camera Station root certificate. See Install the root certificate.
To access the web client:
Open a web browser and enter
https://[address]
.Sign in using your AXIS Camera Station Pro account.
[address] is the IP-address or server name for the AXIS Camera Station Pro server.
If you’re connecting to a server on the same computer as the client, you can use the local host IP 127.0.0.1
.
Install the root certificate
The AXIS Camera Station root certificate makes sure there is a secure communication between the web client and the AXIS Camera Station server. To install the certificate:
Open AXIS Camera Station Pro.
Go to Configuration > Security > Certificates.
Under Certificate authority, click Export….
Save the root certificate to a location you can access from the client computer.
Add the root certificate in your browser as a trusted certificate.
There are different ways to do this, read the instructions on how to add certificates for the browser you use.
AXIS Camera Station Cloud web client
Before you can access your AXIS Camera Station Pro server using the AXIS Camera Station Cloud web client for the first time, you must register your system with an organization. See Register your system with an organization.
Before you can access your AXIS Camera Station Edge devices using the AXIS Camera Station Cloud web client for the first time, you must enable connected services on your devices. See Enable connected services on your devices in the AXIS Camera Station Edge user manual for more information.
Read more about organizations in the My Systems user manual.
To access the web client:
Sign in using your My Axis account.
Register your system with an organization
Open AXIS Camera Station Pro.
Go to Configuration > Connected services > Management.
Click Register and follow the onscreen instructions.
Go to Configuration > Connected services > Management.
Turn on Synchronize system.
Manage user roles and permissions
AXIS Camera Station Cloud web client
The AXIS Camera Station Cloud web client uses My Axis users with permissions configured in user management in My Systems. In user management, you can invite users to different roles and accept invitations. See Invite users and Accept an invitation for more information.
The user roles and permissions are configured on the organization level. For example, if you assign the operator role to a user, that user can access video from any site within the organization.
Invite users
To invite users, go to User management in My Systems. For more information about inviting users in My Systems, see the My Systems user manual on axis.com.
Accept an invitation
To accept an invitation, go to User management in My Systems. For more information about accepting invitations in My Systems, see the My Systems user manual on axis.com.
AXIS Camera Station Pro web client
The AXIS Camera Station Pro web client uses the same Microsoft Windows users and groups with the same permissions configured in AXIS Camera Station system. See Configure user permissions in the AXIS Camera Station user manual for more information.
Use the web client
View live video
Click to open the pane with cameras and views.
Select the source you want to view live video from.
The pulsating green status indicator shows you that you’re watching live video.
Select a stream profile
A stream profile is a group of settings that affect the video stream, such as resolution, video format, frame rate, and compression. To change the stream profile for a camera:
Select the camera.
Open the context menu .
Click Stream profiles.
Select one of the available stream profiles.
- High
- Optimized for the highest quality and resolution.
- Medium
- Optimized to balance high quality with performance. Only available for AXIS Camera Station Pro.
- Low
- Optimized for performance.
Pan tilt zoom the image
If you’re using a PTZ camera you can pan, tilt, and zoom in the live view image.
- Pan and tilt
- Click in the image where you want to point the camera.
- Zoom
- Scroll the mouse wheel backward or forward to zoom in or out.
Go to a PTZ preset
You can access any PTZ presets configured in AXIS Camera Station. To go to a PTZ preset:
Select the PTZ camera.
Open the context menu .
Click PTZ presets.
Select one of the available PTZ presets.
View recordings
Click Go to playback to open the playback view.
Select a playback source. See Select playback source for more information.
Click to select the date you think the event occurred.
Use the timeline to locate the recording.
The red status indicator shows you that you’re watching recorded video.
Playback controls | |
---|---|
Jump to previous recording | |
Play recording | |
Jump to next recording | |
Skip 0.5 seconds backward | |
Skip 0.5 seconds forward |
Timeline colors | |
---|---|
Blue | Continuous recording |
Red | Motion detected |
Gray stripes | No recordings |
Purple | Cloud-stored recording |
Cloud storage | |
---|---|
You’ve chosen cloud storage as video source. | |
The web client has switched to cloud storage as video source, which could mean there’s an issue with the device’s storage. |
Select playback source
If you’ve turned on AXIS Camera Station Cloud storage for a device, you can choose a playback source.
Click Go to playback to open the playback view.
Click .
Click Playback source.
Select All or Cloud storage.
Playback source | |
---|---|
All | Play recordings from the device or server and from cloud storage. |
Cloud storage | Play recordings only from cloud storage. |
Select playback quality
Go to the recording you want to view.
Click .
Click Preferred quality.
Select your preferred image quality.
Export recordings
If you use AXIS Camera Station Pro web client, you must install the AXIS Camera Station root certificate to export a recording .
Go to the recording you want to export.
Click .
Move the markers on the timeline to define the start and end. You can double-click the start and end markers to move them to the current time. The selection can contain many recordings.
Click Export. The web browser saves the recording to your download folder.
Share a recording
You can copy a recording link to your clipboard and then send it to someone within your organization.
Open the recording you want to share.
Go to the point in the recording that you want to share.
Click to copy the link to your clipboard.
Paste the link in your message.
Search for objects in recordings
Smart search helps you find objects like people and vehicles in your recordings.
- Smart search in My Systems requires an AXIS Camera Station Pro system version 6.5 or later, that’s registered with the connected services.
- Before you start searching, you must configure Smart search 2 in AXIS Camera Station Pro. See Configure Smart search 2 in the AXIS Camera Station Pro user manual.
To search:
Open the My Systems menu .
Open Smart Search.
Define your search criteria.
Click Search.
Search criteria | |
---|---|
Cameras | To limit the search by camera, click Cameras and select the cameras you want to include in the search. |
Search interval | To limit the search by time, click Search interval and select a time range, or create a custom interval. |
Person | To detect persons, click Object characteristics, select Person and the clothing colors. You can select multiple colors. |
Vehicle | To detect vehicles, click Object characteristics and select the vehicle types and colors. You can select multiple vehicle types and vehicle colors. |
Area | To filter by area, click Area, select a camera, and turn on Filter by area on this camera. Adjust the area of interest in the image and add or remove points if you need to. |
Line crossing | To filter by line crossing, click Line crossing, select a camera and turn on Filter by line crossing on this camera. Adjust the line in the image and add or remove points of you need to. |
Size and duration | To filter by size and duration, click Size and duration, select the camera and turn on Filter by size and duration on this camera. Adjust the minimum width and height as a percentage of the total image. Adjust the minimum duration in seconds. |
Speed | To filter by speed, click Speed, select the camera and turn on Filter by speed on this camera. Specify the speed range that you want to include in the filter. Note The speed filter is available for products like radars and fusion cameras that can detect speed. |
Unknown object detections | To include the detections that Smart search classifies as unknown, select Unknown object detections. |
Search results | |
---|---|
Latest first | Smart search shows the search results in descending order with the latest detections first. Click Oldest first to show the oldest detections first. |
Columns | To adjust the size of the thumbnails in the search result, click Columns and change the number of columns. |
To group detections that are likely to belong to the same event, you can group them in time intervals. Select an interval from the drop-down menu. |
Store recordings in the cloud
AXIS Camera Station Cloud Storage offers a way to store your recordings in the cloud. To configure cloud storage:
Enable the connected services on your devices. See Enable connected services on your devices in the AXIS Camera Station Edge user manual for more information
Activate cloud storage for the organization. See Activate cloud storage for an organization for more information.
Turn on cloud storage for your individual cameras. See Turn on cloud storage for your individual cameras for more information.
For AXIS Camera Station Cloud Storage to connect to required services, you need to allow some traffic in the firewall. See Firewall configuration for more information.
Activate cloud storage for an organization
Open the My Systems menu .
Open Cloud storage.
Click Activate and follow the on-screen instructions.
Turn on cloud storage for your individual cameras
Open the My Systems menu .
Open Cloud storage.
Select the cameras that you want to turn on cloud storage for.
Click Turn on cloud storage.
Click Confirm.
Cloud storage settings
Storage setup | |
---|---|
Storage location | The storage location is the region where you store your recordings. Changing the storage location affects only future recordings and doesn't move your old recordings. |
Retention time (days) | Currently the retention time is fixed at 30 days. |
Recording resolution | Currently the resolution is fixed at 720p. |
Firewall configuration
For AXIS Camera Station Cloud Storage to connect to required services, you must allow the following URLs in the firewall:
*.connect.axis.com
prod.keyserver.vms.connect.axis.com
prod.cloudstorage.vms.connect.axis.com
*.wasabisys.com
*.s3.<region>.wasabisys.com
<region> Description ap-southeast-2 Australia ca-central-1 Canada eu-central-2 EU eu-west-1 UK us-east-1 US
Troubleshooting
Problem | Cause | Solution |
---|---|---|
Can’t access the web client in the cloud | You have no internet access. | Make sure you have internet access. |
The service is down. | Go to status.axis.com and check if the service is running. | |
Can’t access the web client on the private network | The reverse proxy component doesn't start because another process already uses port 443. | Option 1: Disable the service that uses port 443. |
Option 2:
| ||
Bad video performance | You’re using too many video streams. | Reduce the number of video streams. |
The graphic card doesn’t fulfill the minimum requirements, see Client system recommendations. | Upgrade your computer. |