AXIS A8207-VE Mk II Network Video Door Station

To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

For more information about how to find and assign IP addresses, go to How to assign an IP address and access your device.

You can use the device with the following browsers:

*To use AXIS OS web interface with iOS 15 or iPadOS 15, go to Settings > Safari > Advanced > Experimental Features and disable NSURLSession Websocket.

If you need more information about recommended browsers, go to AXIS OS Portal.

1. Open a browser and type the IP address or host name of the Axis device.

   If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

2. Type the username and password. If you access the device for the first time, you must set the root password. See Set a new password for the root account.

The default administrator username is root. There’s no default password for the root account. You set a password the first time you log in to the device.

1. Type a password. Follow the instructions about secure passwords. See Secure passwords.

2. Retype the password to confirm the spelling.

3. Click Add user.

The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.

To protect your data we strongly recommend that you:

• Use a password with at least 8 characters, preferably created by a password generator.

• Don’t expose the password.

• Change the password at a recurring interval, at least once a year.

1. To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack:

2. Reset to factory default settings. See Reset to factory default settings.

   After the reset, secure boot guarantees the state of the device.

3. Configure and install the device.

This video gives you an overview of the device interface.

This section will cover all the important configurations that an installer needs to do to get the product up and running after the hardware installation has been completed.

1. Log in to the device interface and go to System > Users.

2. For the root user, click > Update user.

3. Enter a new password and save.

VoIP (Voice over IP) is a group of technologies that enables voice and multimedia communication over IP networks. For more, see Voice over IP (VoIP).

In this product VoIP is enabled through the SIP protocol. For more information about SIP, see Session Initiation Protocol (SIP)

There are two types of setups for SIP. Peer-to-peer is one of them. Use peer-to-peer when the communication is between a few user agents within the same IP network and there is no need for extra features that a PBX-server could provide. For information on how to set it up, see Peer-to-peer SIP (P2PSIP).

1. Go to System > SIP > SIP settings and select Enable SIP.

2. To allow the device to receive incoming calls, select Allow incoming calls.

3. NOTICE

   When you allow incoming calls, the device accepts calls from any device connected to the network. If the device is accessible from a public network or the internet, we recommend you not to allow incoming calls.

4. Click Call handling.

5. In Calling timeout, set the number of seconds that a call will last before it ends if there is no answer.

6. If you have allowed incoming calls, set the number of seconds before timeout for incoming calls in Incoming call timeout.

7. Click Ports.

8. Enter the SIP port number and TLS port number.

9. Note

   • SIP port – for SIP sessions. Signalling traffic through this port is non-encrypted. The default port number is 5060.
   • TLS port – for SIPS and TLS secured SIP sessions. Signalling traffic through this port is encrypted with Transport Layer Security (TLS). The default port number is 5061.
   • RTP start port – Enter the port used for the first RTP media stream in a SIP call. The default start port for media transport is 4000. Some firewalls might block RTP traffic on certain port numbers. A port number must be between 1024 and 65535.

10. Click NAT traversal.

11. Select the protocols you want to enable for NAT traversal.

12. Note

    Use NAT traversal when the device is connected to the network from behind a NAT router or a firewall. For more information see .

13. Click Save.

VoIP (Voice over IP) is a group of technologies that enables voice and multimedia communication over IP networks. For more information, see Voice over IP (VoIP).

In this device, VoIP is enabled through the SIP protocol. For more information about SIP, see Session Initiation Protocol (SIP)

There are two types of setups for SIP. A PBX server is one of them. Use a PBX server when the communication should be between an infinite number of user agents within and outside the IP network. Additional features could be added to the setup depending on the PBX provider. For more information, see Private Branch Exchange (PBX).

1. Request the following information from your PBX provider:

2. • User ID

   • Domain

   • Password

   • Authentication ID

   • Caller ID

   • Registrar

   • RTP start port

3. Go to System > SIP > SIP accounts and click + Account.

4. Enter a Name for the account.

5. Select Registered.

6. Select a transport mode.

7. Add the account information from the PBX provider.

8. Click Save.

9. Set up the SIP settings in the same way as for peer-to-peer, see Set up direct SIP (P2P). Use the RTP start port from the PBX provider.

This example explains how to create a new contact in the contact list. Before you start, enable SIP in System > SIP.

To create a new contact:

1. Go to Contact list.

2. Click + Add contact.

3. Enter the first and last name of the contact.

4. Enter the contact’s SIP address.

5. Note

   For information about SIP addresses, see Session Initiation Protocol (SIP).

6. Select the SIP account to call from.

7. Choose the contact’s Availability. If a call is attempted when the contact is not available, the call is canceled unless a there’s a fallback contact.

8. Note

   Availability options are defined in System > Events > Schedules.

9. In Fallback, select None.

10. Note

    A fallback is a contact, to whom the call is forwarded if the original contact does not reply.

11. Click Save.

By default, the call button is configured to make VMS (Video Management System) calls. If you want to keep this configuration, you just need to add the Axis intercom to the VMS.

This example explains how to set up the system to call a contact in the contact list when a visitor presses the call button.

1. Go to Call button.

2. Turn off Make calls in the video management system (VMS).

3. Under Recipients, select a contact.

To disable the call button, turn off Enable call button.

To use the door station as a card reader, you must connect it to a door controller. The door controller stores all credentials and keeps track of who is allowed through the door. In this example we connect the devices over the network. We also modify the allowed card types.

Before you start

Configure the door controller’s hardware, using the Wiegand protocol for the reader. See the door controller’s user manual for instructions.

1. Set up the door station as a card reader

2. Go to Reader > Reader protocol.

3. Select the VAPIX reader protocol type.

4. Select the protocol for communicating with the door controller.

5. Note

   We recommend turning on Verify certificate if you’re using HTTPS.

6. Enter the IP address for the door controller.

7. Enter the credentials for the door controller.

8. Click Connect.

9. Select the entrance reader for the appropriate door.

10. Click Save.

To use the door station as a card reader, you must connect it to a door controller. The door controller stores all credentials and keeps track of who is allowed through the door. In this example, we connect the devices with wires, we use the Wiegand protocol, activate the beeper and use one I/O port for the LED. We also modify the allowed card types.

• Before you start

• Connect the door station to a door controller, see Electrical Wiring Drawings.

• Configure the door controller’s hardware, using the Wiegand protocol for the reader. See the door controller’s user manual for instructions.

1. Set up the door station as a card reader

2. Go to Reader > Reader protocol.

3. Select Wiegand.

4. Turn on Beeper.

5. Under Input for beeper, select I3.

6. In Inputs used for LED control, select 1.

7. Under Input for LED1, select I1.

8. Select what colors to use for each state.

9. Under Keypress format, select FourBit.

10. Click Save.

11. Go to Reader > Chip types and activate the chip types you want to use.

12. Note

    You can keep the default set of chip types but we recommend modifying the list according to your specific needs.

13. Click Add data set to specify the data sets for the different chip types.

14. Click Save.

To increase security in your access control system, you can choose to use secure card data stored on some types of cards. The data is protected by a secret key. To read the card data, you need to store the secret key and other information about the card on the device.

1. Go to Reader > Chip types.

2. Under Data sets for active chip types, select the chip type you want to edit and click Add data set.

3. Enter information about the card data. What information to enter depends on the card type and how the cards were enrolled.

4. If you use the OSDP or Wiegand protocols, select Use as UID to send the secure data as the UID/CSN instead of the normal card UID/CSN.

5. To only allow cards that comply with the specified card data to be sent to the access controller, select Required data. Cards that don't comply are silently ignored by the reader.

6. Click Save.

When a visitor makes a call from the door station, the person who answers can use the Dual-Tone Multi-Frequency signaling (DTMF) of his SIP device to unlock the door. The door controller unlocks and locks the door.

• This example explains how to:

• define the DTMF signal in the door station

• set up the door station to:

• • request the door controller to unlock the door, or

  • unlock the door using the internal relay.

• You make all settings in the door station’s webpage.

• Before you start

• Allow SIP calls from the device and set up a SIP account. See Set up direct SIP (P2P) and Set up SIP through a server (PBX).

1. Define the DTMF signal in the door station

2. Go to System > SIP > SIP accounts and locate the SIP account.

3. Click > Edit.

4. Click DTMF.

5. Click + DTMF sequence.

6. In the Sequence field, enter "1".

7. In the Description field, enter "Unlock door".

8. Click Save.

1. Set up the door station to unlock the door using the internal relay

2. Follow the steps under Define the DTMF signal in the door station

3. Go to System > Events > Rules and add a rule.

4. In the Name field, enter "DTMF unlock door".

5. From the list of conditions, under Call, select DTMF and Unlock door.

6. From the list of actions, under I/O, select Toggle I/O once.

7. From the list of ports, select Relay 1.

8. Change Duration to 00:00:07, which means that the door is open for 7 seconds.

9. Click Save.

Your device can transmit a live video stream to an HDMI monitor without a network connection. Use the monitor to see who is at the door.

1. Connect an external monitor to the HDMI connector.

2. Adjust the HDMI settings in System > Video out.

Voice over IP (VoIP) is a group of technologies that enables voice communication and multimedia sessions over IP networks, such as the internet. In traditional phone calls, analog signals are sent through circuit transmissions over the Public Switched Telephone Network (PSTN). In a VoIP call, analog signals are turned into digital signals to make it possible to send them in data packets across local IP networks or the internet.

In the Axis product, VoIP is enabled through the Session Initiation Protocol (SIP) and Dual-Tone Multi-Frequency (DTMF) signaling.

Example

When you press the call button on an Axis door station, a call is initiated to one or more predefined recipients. When a recipient replies, a call is established. The voice and video is transferred through VoIP technologies.

The Session Initiation Protocol (SIP) is used to set up, maintain and terminate VoIP calls. You can make calls between two or more parties, called SIP user agents. To make a SIP call you can use, for example, SIP phones, softphones or SIP-enabled Axis devices.

The actual audio or video is exchanged between the SIP user agents with a transport protocol, for example RTP (Real-Time Transport Protocol).

You can make calls on local networks using a peer-to-peer setup, or across networks using a PBX.

The most basic type of SIP communication takes place directly between two or more SIP user agents. This is called peer-to-peer SIP (P2PSIP). If it takes place on a local network, all that’s needed are the SIP addresses of the user agents. A typical SIP address in this case would be sip:<local-ip>.

Example

1. User agent A - door station. SIP address: sip:192.168.1.101
2. User agent B - SIP-enabled phone. SIP address: sip:192.168.1.100

You can set up the Axis door station to call for example a SIP-enabled phone on the same network using a peer-to-peer SIP setup.

When you make SIP calls outside your local IP network, a Private Branch Exchange (PBX) can act as a central hub. The main component of a PBX is a SIP server, which is also referred to as a SIP proxy or a registrar. A PBX works like a traditional switchboard, showing the client's current status and allowing for example call transfers, voicemail, and redirections.

The PBX SIP server can be set up as a local entity or offsite. It can be hosted on an intranet or by a third party provider. When you make SIP calls between networks, calls are routed through a set of PBXs, that query the location of the SIP address to be reached.

Each SIP user agent registers with the PBX, and can then reach the others by dialing the correct extension. A typical SIP address in this case would be sip:<user>@<domain> or sip:<user>@<registrar-ip>. The SIP address is independent of its IP address and the PBX makes the device accessible as long as it is registered to the PBX.

Example

1. sip:mydoor@company.com
2. sip:myspeaker@company.com
3. PBX sip.company.com
4. sip:office@company.com

When you press the call button on an Axis door station, the call is forwarded through one or more PBXs to a SIP address either on the local IP network or over the internet.

You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions. The conditions can be used to trigger the actions. For example, the device can start a recording or send an email when it detects motion, or show an overlay text while the device is recording.

To learn more, check out our guide Get started with rules for events.

AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. To find out more about available applications, downloads, trials and licenses, go to axis.com/applications.

To find the user manuals for Axis applications, go to help.axis.com.

To reset the product to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the control button while reconnecting power. See Product overview.

3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.

4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.

5. Use the installation and management software tools to assign an IP address, set the password, and access the device.

   The installation and management software tools are available from the support pages on axis.com/support.

You can also reset parameters to factory default through the device’s webpage. Go to Maintenance > Factory default and click Default.

Firmware is the software that determines the functionality of network devices. When you troubleshoot a problem, we recommend you to start by checking the current firmware version. The latest firmware version might contain a correction that fixes your particular problem.

To check the current firmware:

1. Go to the device interface > Status.

2. See the firmware version under Device info.

1. Download the firmware file to your computer, available free of charge at axis.com/support/firmware.

2. Log in to the device as an administrator.

3. Go to Maintenance > Firmware upgrade and click Upgrade.

4. When the upgrade has finished, the product restarts automatically.

If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this also affects the frame rate.

The following factors are the most important to consider:

• High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth.

• Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.

• Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth.

  Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that streams are identical.

• Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.

• Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.

• Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.

• Heavy network utilization due to poor infrastructure affects the bandwidth.

• Viewing on poorly performing client computers lowers perceived performance and affects frame rate.

• Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.

When you connect the product to power, the indicator icons and the indicator strip light up for a few seconds.

The stripe indicates reader feedback.

You can use the built-in light around the call button to light up the faces of visitors.

This product supports microSD/microSDHC/microSDXC cards.

For SD card recommendations, see axis.com.

microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

• The control button is used for:

• Resetting the product to factory default settings. See Reset to factory default settings.

Use the microHDMI^TM connector to connect a display or public view monitor.

RJ45 Ethernet connector with Power over Ethernet Plus (PoE+).

4-pin terminal block for audio input and output.

8-pin terminal block for solid state relays that can be used in the following ways:

• As a standard relay that opens and closes auxiliary circuits.

• To control a lock directly.

• To control a lock through a safety relay. Using a safety relay on the secure side of the door prevents hotwiring.

1. When powered through Power over Ethernet IEEE 802.3af/802.3at Type 1 Class 3.
2. When powered through Power over Ethernet Plus (PoE+) IEEE 802.3at Type 2 Class 4 or DC power input.
3. When powered through Power over Ethernet IEEE 802.3af/802.3at Type 1 Class 3.
4. When powered through Power over Ethernet Plus (PoE+) IEEE 802.3at Type 2 Class 4 or DC power input.

4–pin terminal block for connecting external reader.

Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (12 V DC output), the I/O connector provides the interface to:

Digital input –

For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors.

Digital output –

For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, through an event or from the product’s webpage.

Example

1. DC ground
2. DC output 12 V, max 50 mA
3. I/O configured as input
4. I/O configured as output
5. Configurable I/O
6. Configurable I/O

2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.