AXIS Camera Station 5 - Installation and migration guide

The installation file includes both the client and the server. The client provides access to recordings and live video. The server handles all communication with cameras, video encoders, and auxiliary devices in the system.

You can install the client on the same computer as the server or on separate computers. We recommend that you install the server on a dedicated computer for best performance and stability.

When you download AXIS Camera Station 5 you can choose between these installers:

• An exe file for a full server and client installation. The setup assistant lets you choose between server or client or both.

• An msi file for a full server and client installation.

• An msi file for a client installation only.

1. Go to https://www.axis.com/products/axis-camera-station-5, sign in with your MyAxis account, and download your preferred installer for the latest version of AXIS Camera Station.

2. Double-click the downloaded file and click Yes to allow it to make changes to your device.

3. Follow the on-screen instructions in the setup assistant.

1. In AXIS Camera Station Service Control, click Stop to stop the service.

2. Go to https://www.axis.com/axis-camera-station/download/list and download the version you want to upgrade to.

3. Install AXIS Camera Station 5. Select Install current version if you are not installing the latest version.

For more information, see the following files:

• AXIS Camera Station 5.13 Migration Guide

• AXIS Camera Station 5 Migration Guide

You can move your AXIS Camera Station 5 system from one server to another if, for example, you need to upgrade or replace the server. To do this, you need the passwords for all devices, as well as any additional passwords used for the SMTP server, network storage, scheduled exports, incident reports, and your My Axis account for Secure Remote Access.

1. Install AXIS Camera Station 5 on the new server. For instructions, see Install AXIS Camera Station 5.

2. Start AXIS Camera Station 5 and wait a few minutes for all components to start. Make sure Access Control, Smart search 2, and System Health Monitoring appear in the Configuration menu.

3. Go to AXIS Camera Station Service Control and click Stop to stop the service.

4. If the old server is available, follow these instructions:

5. 1. Go to AXIS Camera Station Service Control and click Stop to stop the service on the old server.

   2. Move the main database files in C:\ProgramData\AXIS Communication\AXIS Camera Station Server to the same location on the new server. For details about database files, see Database files.

   3. If you use AXIS Camera Station Secure Entry, move SecureEntry.db and the Cardholder photos folder in C:\ProgramData\Axis Communications\Axis Camera Station\Components\Axis Secure Entry to the same location on the new server.

   4. If you use AXIS Smart Search, move smartSearch.sqlite3 and smartSearchTracks.sqlite3 in C:\ProgramData\Axis Communications\Axis Camera Station\Components\AXIS Smart Search\data to the same location on the new server.

   5. If you use AXIS System Health Monitoring, move system-health-monitoring.sqlite3 in C:\ProgramData\Axis Communications\Axis Camera Station\Components\AXIS System Health Monitoring to the same location on the new server.

   6. If your recordings are stored on the old server, move them from the recording location specified under Configuration > Storage > Management to the same location on the new server.

6. If the old server isn’t available, use the latest system backup file (see System backup) and follow these instructions:

7. 1. Copy the main database files from the ACS folder to C:\ProgramData\AXIS Communication\AXIS Camera Station Server on the new server. For details about database files, see Database files.

   2. If you use AXIS Camera Station Secure Entry, move SecureEntry.db in the Components\ACMSM folder to C:\ProgramData\Axis Communications\Axis Camera Station\Components\Axis Secure Entry on the new server, and the files in the Backup cardholder photos folder to the Cardholder photos folder on the new server.

   3. If you use AXIS Smart Search, move smartSearch-backup-xxxxx.sqlite3 in the Components\smartsearch folder to C:\ProgramData\Axis Communications\Axis Camera Station\Components\AXIS Smart Search\data on the new server and rename it smartSearch.sqlite3.

   4. If you use AXIS System Health Monitoring, move system-health-monitoring.sqlite3 in the Components\axissystemhealthmonitoring folder to C:\ProgramData\Axis Communications\Axis Camera Station\Components\AXIS System Health Monitoring on the new server.

8. On the new server:

9. 1. Start the AXIS Camera Station service.

   2. Start the AXIS Camera Station client.

   3. Log on to the server.

   4. Restore important credentials:

   5. • Regenerate the Root CA certificate. For instructions, see Generate a root CA.

      • If your recordings are on a network share, go to Configuration > Storage > Management, select the network share and click Reconnect.... Make sure the path to the recordings folder stays the same for the new server and re-enter the password.

      • Note

        Since the server can’t access the recordings at startup, they might have been deleted from the database. To resolve this issue, replace ACS_RECORDINGS.FDB again.

      • Enter the passwords for the devices in Configuration > Devices > Management.

   6. Restore optional credentials:

   7. • SMTP server with password: go to Configuration > Server > Settings, edit the SMTP server, and re-enter the password.

      • Password-protected Send HTTP Notification actions: go to Configuration > Recordings and events > Action rules, edit the rules, and re-enter the passwords.

      • Scheduled exports to a password protected network share: go to Configuration > Server > Scheduled export and re-enter the password.

      • Incident reports to a password protected network share: go to Configuration > Server > Incident report, re-enter the password, and click Apply.

   8. Restore optional features:

   9. • Axis Secure Remote Access (SRA): go to Configuration > Connected services > Axis Secure Remote Access and re-enter your My Axis account credentials.

      • Decoder views: for any decoders (AXIS T8705 or AXIS D1110) in the system, set the views to be displayed on the decoders again. For more information, see Multiple monitors.

      • Body worn system configuration: regenerate a new connection file and set up the system again. For instructions, see Set up an Axis body worn system.

10. Register new licenses in AXIS License Portal. For more information, see Move licenses between systems.

• Installation parameters - AXIS Camera Station 5 Microsoft installer

• Installation switches - AXIS Camera Station 5 executable

• AXIS Camera Station 5 release notes

• AXIS Camera Station 5 user manual

• AXIS Camera Station 5 tutorial videos

If you need more help, go to axis.com/support.