AXIS W401 Body Worn Activation Kit - User manual

About the device

System overview

Headquarters’ system
  1. Axis body worn system

Software requirements

Axis body worn system
AXIS OS version 12.3 or later

Installation

For more information on how to install the AXIS W401 Body Worn Activation Kit, see the installation guide on the product’s support page.

  1. Connect the recording activation device to the I/O connector. See Product overview.

  2. NOTICE

    We recommend that you install a 2 A fuse between the positive terminal of the battery and AXIS W401 Body Worn Activation Kit. If you are unsure of how to install the hardware, contact a professional car upfitter to do the installation.

  3. Connect power to the power connector, or use PoE to power the device. See Product overview.

  4. Note

    If both power connector and PoE are connected, the network will be connected via ethernet cable.

    The device will switch to the wireless connection when you disconnect the ethernet cable.

Get started

Find the device on the network

To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

For more information about how to find and assign IP addresses, go to How to assign an IP address and access your device.

Browser support

You can use the device with the following browsers:

ChromeTM

EdgeTM

Firefox®

Safari®

Windows®

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macOS®

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Linux®

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Other operating systems

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✓: Recommended
*: Supported with limitations

Open the device's web interface

  1. Open a browser and type the IP address or host name of the Axis device.

    If you don’t know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

  2. Type the username and password. If you access the device for the first time, you must create an administrator account. See Create an administrator account.

For descriptions of all features and settings in the web interface of devices with AXIS OS, see AXIS OS web interface help.

Create an administrator account

The first time you log in to your device, you must create an administrator account.

  1. Enter a username.

  2. Enter a password. See Secure passwords.

  3. Re-enter the password.

  4. Accept the license agreement.

  5. Click Add account.

Important

The device has no default account. If you lose the password for your administrator account, you must reset the device. See Reset to factory default settings.

Secure passwords

Important

Use HTTPS (which is enabled by default) to set your password or other sensitive configurations over the network. HTTPS enables secure and encrypted network connections, thereby protecting sensitive data, such as passwords.

The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.

To protect your data we strongly recommend that you:

  • Use a password with at least 8 characters, preferably created by a password generator.

  • Don’t expose the password.

  • Change the password at a recurring interval, at least once a year.

Make sure that no one has tampered with the device software

  1. To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack:
  2. Reset to factory default settings. See Reset to factory default settings.

    After the reset, secure boot guarantees the state of the device.

  3. Configure and install the device.

Configure your device

This section covers all the important configurations that an installer needs to do to get the product up and running after the hardware installation has been completed.

Set up rules for events

Trigger an action

  1. Go to System > Events and add a rule. The rule defines when the device will perform certain actions. You can set up rules as scheduled, recurring, or manually triggered.

  2. Enter a Name.

  3. Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the conditions must be met to trigger the action.

  4. Select which Action to perform when the conditions are met.

Note
  • If you make changes to an active rule, the rule must be turned on again for the changes to take effect.

Detect tampering with input signal

This example explains how to send an email when the input signal is cut or short-circuited. For more information about the I/O connector, see I/O connector.

  1. Go to System > Accessories > I/O ports and turn on Supervised for the relevant port.

  1. Add an email recipient:
  2. Go to System > Events > Recipients and add a recipient.

  3. Type a name for the recipient.

  4. Select Email as the notification type.

  5. Type the recipient’s email address.

  6. Type the email address that you want the camera to send notifications from.

  7. Provide the login details for the sending email account, along with the SMTP hostname and port number.

  8. To test your email setup, click Test.

  9. Click Save.

  1. Create a rule:
  2. Go to System > Events > Rules and add a rule.

  3. Type a name for the rule.

  4. In the list of conditions, under I/O, select Supervised input tampering is active.

  5. Select the relevant port.

  6. In the list of actions, under Notifications, select Send notification to email and then select the recipient from the list.

  7. Type a subject line and message for the email.

  8. Click Save.

Activate a lamp when the window is opened

This example explains how to connect a window contact to a Body Worn Activation Kit, and how to set up an event to activate a lamp when a window with a contact on it is opened.

  • Prerequisites
  • Connect a 2-wire cable (ground, I/O) to the window contact and to the I/O connector on the Body Worn Activation Kit.

  • Connect the lamp to power and to the relay connector on the Body Worn Activation Kit.

  1. Configure the I/O ports in the Body Worn Activation Kit
  2. Go to System > Accessories.

  3. Enter the following information in Port 1:

    • Name: Window sensor

    • Direction: Input

    • Normal state: Closed circuit

  4. Enter the following information in Port 2:

    • Name: Lamp

    • Direction: Output

    • Normal state: Open circuit

  1. Create two rules in the Body Worn Activation Kit
  2. Go to System > Events and add a rule.

  3. Enter the following information:

    • Name: Window sensor

    • Condition: Digital input

      Select Use this condition as a trigger

    • Port: Window sensor

    • Action: Toggle I/O while the rule is active

    • Port: Lamp

    • State: Active

  4. Click Save.

Activate the Body Worn Activation Kit over MQTT when camera detects motion

  • Prerequisites
  • Configure a device for the I/O port 1 in the Body Worn Activation Kit.

  • Set up an MQTT broker and get the broker’s IP address, username and password.

  • Set up AXIS Motion Guard in the camera.

  1. Set up the MQTT client in the camera
  2. In the camera’s device interface, go to System > MQTT > MQTT client > Broker and enter the following information:

    • Host: Broker IP address

    • Client ID: For example Camera 1

    • Protocol: The protocol the broker is set to

    • Port: The port number used by the broker

    • The broker Username and Password

  3. Click Save and Connect.

  1. Create two rules in the camera for MQTT publishing
  2. Go to System > Events > Rules and add a rule.

  3. Enter the following information:

    • Name: Motion detected

    • Condition: Applications > Motion alarm

    • Action: MQTT > Send MQTT publish message

    • Topic: Motion

    • Payload: On

    • QoS: 0, 1 or 2

  4. Click Save.

  5. Add another rule with the following information:

    • Name: No motion

    • Condition: Applications > Motion alarm

      • Select Invert this condition.

    • Action: MQTT > Send MQTT publish message

    • Topic: Motion

    • Payload: Off

    • QoS: 0, 1 or 2

  6. Click Save.

  1. Set up the MQTT client in the Body Worn Activation Kit
  2. In the Body Worn Activation Kit’s device interface, go to System > MQTT > MQTT client > Broker and enter the following information:

    • Host: Broker IP address

    • Client ID: Port 1

    • Protocol: The protocol the broker is set to

    • Port: The port number used by the broker

    • Username and Password

  3. Click Save and Connect.

  4. Go to MQTT subscriptions and add a subscription.

    Enter the following information:

    • Subscription filter: Motion

    • Subscription type: Stateful

    • QoS: 0, 1 or 2

  5. Click Save.

  1. Create a rule in the Body Worn Activation Kit for MQTT subscriptions
  2. Go to System > Events > Rules and add a rule.

  3. Enter the following information:

    • Name: Motion detected

    • Condition: MQTT > Stateful

    • Subscription filter: Motion

    • Payload: On

    • Action: I/O > Toggle I/O while the rule is active

    • Port: I/O 1.

  4. Click Save.

Open a lock when a button is pressed

This example explains how to connect a relay to the Body Worn Activation Kit and how to set up an event to open a lock when someone presses a button connected to the Body Worn Activation Kit.

  • Prerequisites
  • Connect a 2-wire cable (COM, NO) to the lock and to the relay connector on the Body Worn Activation Kit.

  • Connect a 2-wire cable (ground, I/O) to the button and to the I/O connector on the Body Worn Activation Kit.

  1. Configure the I/O ports in the Body Worn Activation Kit
  2. Go to System > Accessories.

  3. Enter the following information in Port 1:

    • Name: Button

    • Direction: Input

    • Normal state: Open circuit

  4. Enter the following information in Port 9:

    • Name: Lock

    • Normal state: Open circuit

  1. Create a rule in the Body Worn Activation Kit
  2. Go to System > Events and add a rule.

  3. Enter the following information:

    • Name: Open lock

    • Condition: I/O > Digital input is active

      Select Use this condition as a trigger

    • Port: Button

    • Action: I/O > Toggle I/O once

    • Port: Lock

    • State: Active

    • Duration: 10 s

  4. Click Save.

The web interface

To read about all the features and settings available in the web interface of devices with AXIS OS, go to AXIS OS web interface help.

Specifications

Product overview

  1. Status LED
  2. 2x I/O connectors
  3. Control button
  4. Power connector
  5. RJ45 ethernet connector

LED indicators

Status LEDIndication
GreenSteady green for normal operation.
AmberSteady during startup. Flashes during device software upgrade.
RedFlashes red for device software upgrade failure.

Buttons

Control button

  • The control button is used for:
  • Resetting the product to factory default settings. See Reset to factory default settings.

  • Connecting to a one-click cloud connection (O3C) service over the internet. To connect, press and release the button, then wait for the status LED to flash green three times.

Connectors

Network connector

RJ45 Ethernet connector.

Input: RJ45 Ethernet connector with Power over Ethernet (PoE).

Output: RJ45 Ethernet connector with Power over Ethernet (PoE).

I/O connector

Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 VDC reference point and power (12 V DC output), the I/O connector provides the interface to:

Digital input
For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors.
Supervised input
Enables possibility to detect tampering on a digital input.
Digital output
For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, through an event or from the device’s web interface.

6-pin terminal block

FunctionPinNotesSpecifications
DC ground10 VDC
DC output2

Can be used to power auxiliary equipment.
Note: This pin can only be used as power out.

12 VDC
Max load = 50 mA
Configurable (Input or Output)3–6Digital input or Supervised input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate. To use supervised input, install end-of-line resistors. See connection diagram for information about how to connect the resistors.0 to max 30 VDC
Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g., a relay, connect a diode in parallel with the load, to protect against voltage transients.0 to max 30 VDC, open drain, 100 mA

Example

  1. DC ground
  2. DC output 12 V, max 50 mA
  3. I/O configured as supervised input
  4. I/O configured as output
  5. Configurable I/O
  6. Configurable I/O

Power connector

3-pin terminal block for power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.

DC power input:

Delayed shutdown

Important

To avoid unwanted shutdown, only turn on Delayed shutdown when the ignition is physically connected to the main unit.

Note

If the device has been without power before it is turned on, a delay occurs before Delayed shutdown is activated.

  1. Connect to ignition control on the 3-pin terminal block.

  2. Go to the device’s web interface.

  3. Go to System > Power settings and turn on Delayed shutdown.

  4. Set a delay time between 1 and 60 minutes.

Configure your system

Receive a Bluetooth® beacon signal

The following configuration explains how the AXIS Body Worn Activation Kit receives a Bluetooth beacon signal.

  1. Configure the Body Worn Activation Kit
  2. Go to System > Events and add a rule.

  3. In the list of conditions, select Bluetooth beacon signal received.

  4. In System ID, enter the body worn system’s ID. You can find it in the About menu in AXIS Body Worn Manager.

  5. Select the port that the device is connected to.

  6. In the list of actions, select one of the actions.

  1. Configure the Body Worn System
  2. Install the body worn system according to the Axis body worn solution user manual.

  3. In AXIS Body Worn Manager, go to Camera profiles and select the camera profile you want to use for the onboard system.

  4. Under Recording activation, select Broadcast wireless signal.

Broadcast a Bluetooth® beacon signal

The following configuration explains how the AXIS Body Worn Activation Kit broadcasts a Bluetooth beacon signal.

  1. Configure the AXIS Body Worn Activation Kit
  2. Configure the recording activation input:

    1. Go to System > Accessories.

    2. On the port where you connected the device, click to set the direction to input.

  3. Create a rule:

    1. Go to System > Events and add a rule.

    2. In the list of conditions, select Digital input is active.

    3. Select the port that the device is connected to.

    4. In the list of actions, select Broadcast signal.

    5. In System ID, enter the body worn system’s ID. You can find it in the About menu in AXIS Body Worn Manager.

    6. In Message type, enter 1 to broadcast the message lightbar active.

  1. Configure the Body Worn System
  2. Install the body worn system according to the Axis body worn solution user manual.

  3. In AXIS Body Worn Manager, go to Camera profiles and select the camera profile you want to use for the onboard system.

  4. Under Recording activation, select Receive wireless broadcast.

Set up a privacy zone

To make camera users aware that they enter a sensitive area where they should not record, you can set up a privacy zone. When the user enters the sensitive area, the camera vibrates and beeps three times, or plays a voice clip. If the user stays in the privacy zone for two minutes without stopping an ongoing recording, they get a new notification.

Prerequisites

AXIS W401 Body Worn Activation Kit installed in the sensitive area.

In this example, we set up AXIS W401 Body Worn Activation Kit to broadcast a wireless signal every three seconds.

  1. In AXIS Body Worn Manager, go to Camera profiles.

  2. Open the camera profile that you want to edit and go to Privacy zone.

  3. In Privacy zone broadcast response, select Alert.

  4. To get alerts only when you’re recording, set Alert settings to Alert when recording. To get alerts even when you’re not recording, set it to Always alert.

  5. Go to Settings > Camera > Wireless broadcast.

  6. Click Show key.

  7. Enter the Super admin passphrase and click Confirm.

  8. Copy the key.

  9. In the web interface of AXIS W401, go to System > Events > Schedules and add a schedule.

  10. Give the schedule a name, for example Every 3 seconds.

  11. Under Type, select Pulse.

  12. In Recurrence, type 3.

  13. Click Save.

  14. Click Rules and add a rule.

  15. Give the rule a name, for example Privacy zone.

  16. In the list of conditions, under Scheduled and recurring, select Pulse.

  17. In Pulse, select the schedule you created.

  18. In the list of actions, under Wireless, select Broadcast signal.

  19. In the list of protocols, select Wireless broadcast key.

  20. Paste the key from the body worn system in Wireless broadcast key.

  21. In Message type, select Activate privacy zone.

  22. Click Save.

  23. To adjust the reach of the wireless broadcast:

    • In the web interface of AXIS W401, go to System > Plain config.

    • In the list of groups, select Wireless.

    • In Range, set a number from 0 to 30.

      Set a lower number if the privacy zone is small or if the walls are thin.

    • Click Save.

Troubleshooting

Reset to factory default settings

Important

Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values.

To reset the product to the factory default settings:

  1. Disconnect power from the product.

  2. Press and hold the control button while reconnecting power. See Product overview.

  3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.

  4. Release the control button. The process is complete when the status LED indicator turns green. If no DHCP server is available on the network, the device IP address will default to one of the following:

    • Devices with AXIS OS 12.0 and later: Obtained from the link-local address subnet (169.254.0.0/16)

    • Devices with AXIS OS 11.11 and earlier: 192.168.0.90/24

  5. Use the installation and management software tools to assign an IP address, set the password, and access the device.

    The installation and management software tools are available from the support pages on axis.com/support.

You can also reset parameters to factory default through the device’s web interface. Go to Maintenance > Factory default and click Default.

AXIS OS options

Axis offers device software management according to either the active track or the long-term support (LTS) tracks. Being on the active track means continuously getting access to all the latest product features, while the LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates.

Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track. With LTS, the products can maintain cybersecurity without introducing any significant functional changes or affecting any existing integrations. For more detailed information about Axis device software strategy, go to axis.com/support/device-software.

Check the current AXIS OS version

AXIS OS determines the functionality of our devices. When you troubleshoot a problem, we recommend that you to start by checking the current AXIS OS version. The latest version might contain a correction that fixes your particular problem.

To check the current AXIS OS version:

  1. Go to the device’s web interface > Status.

  2. Under Device info, see the AXIS OS version.

Upgrade AXIS OS

Important
  • When you upgrade the device software, your preconfigured and customized settings are saved. Axis Communications AB can't guarantee that the settings are saved, even if the features are available in the new AXIS OS version.
  • Starting from AXIS OS 12.6, you must install every LTS version between your device’s current version and the target version. For example, if the currently installed device software version is AXIS OS 11.2, you have to install the LTS version AXIS OS 11.11 before you can upgrade the device to AXIS OS 12.6. For more information, see AXIS OS Portal: Upgrade path.
  • Make sure the device remains connected to the power source throughout the upgrade process.
Note
  • When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/support/device-software.
  1. Download the AXIS OS file to your computer, available free of charge at axis.com/support/device-software.

  2. Log in to the device as an administrator.

  3. Go to Maintenance > AXIS OS upgrade and click Upgrade.

  4. When the upgrade has finished, the product restarts automatically.

Technical problems and possible solutions

Problems upgrading AXIS OS

AXIS OS upgrade failed

If the upgrade fails, the device reloads the previous version. The most common reason is that the wrong AXIS OS file has been uploaded. Check that the name of the AXIS OS file corresponds to your device and try again.

Problems after AXIS OS upgrade

If you experience problems after the upgrade, roll back to the previously installed version from the Maintenance page.

Problems setting the IP address

Can’t set the IP address

  • If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you can’t set the IP address. Contact your network administrator to obtain an IP address.

  • The IP address could be in use by another device. To check:

    1. Disconnect the Axis device from the network.

    2. In a Command/DOS window, type ping and the IP address of the device.

    3. If you receive: Reply from <IP address>: bytes=32; time=10... this means that the IP address might already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the device.

    4. If you receive: Request timed out, this means that the IP address is available for use with the Axis device. Check all cabling and reinstall the device.

  • There could be a possible IP address conflict with another device on the same subnet. The static IP address in the Axis device is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there could be problems accessing the device.

Problems accessing the device

Can’t log in when accessing the device from a browser

When HTTPS is enabled, make sure that you use the correct protocol (HTTP or HTTPS) when you try to log in. You might need to manually type http or https in the browser’s address field.

If you’ve lost the password for the root account, you must reset the device to the factory default settings. For instructions, see Reset to factory default settings.

The IP address has been changed by DHCP

IP addresses obtained from a DHCP server are dynamic and could change. If the IP address has been changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

If required, you can assign a static IP address manually. For instructions, go to axis.com/support.

Certificate error when using IEEE 802.1X

For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server. Go to System > Date and time.

The browser isn’t supported

For a list of recommended browsers, see Browser support.

Can’t access the device externally

To access the device externally, we recommend you to use one of the following applications for Windows®:

  • AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs.

  • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

For instructions and download, go to axis.com/vms.

Problems with MQTT

Can’t connect over port 8883 with MQTT over SSL

The firewall blocks traffic that uses port 8883 since it’s regarded insecure.

In some cases the server/broker might not provide a specific port for MQTT communication. It might still be possible to use MQTT over a port normally used for HTTP/HTTPS traffic.

  • If the server/broker supports WebSocket/WebSocket Secure (WS/WSS), typically on port 443, use this protocol instead. Check with the server/broker provider to see if WS/WSS is supported and which port and basepath to use.

  • If the server/broker supports ALPN, the use of MQTT can be negotiated over an open port, such as 443. Check with your server/broker provider to see if ALPN is supported and which ALPN protocol and port to use.

Problems with operating the device

Front heater and wiper aren’t working

If the front heater or wiper are not turning on, confirm that the top cover is properly fastened to the bottom of the housing unit.

If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

Contact support

If you need more help, go to axis.com/support.